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Name: Boost Customer Satisfaction: Join us 1 Day Training in Doncaster
Price: 595 GBP
Availability: InStock

customer service training

abbey college manchester

Abbey College Manchester is an independent sixth form college situated on Cheapside in Manchester city centre. Most of our 220 students study A-Levels, GCSEs or one of our International Foundation Programme pathways. We also offer a unique alternative to A-Levels called the Combined Studies Programme which provides an alternative pathway to UK Universities for British Students. Another exciting and popular programme of study is the Academic Studies with Football or Basketball Training, which offers the students the opportunity to combine GCSE, A-Level or the International Foundation Programme study with their passion for sport. We strongly believe that the discipline of sport helps support academic study in the form of the 5 Rs; Routine, Rigour, Responsibility, Resilience and Reflection. We offer a friendly, safe, supportive environment where students can achieve their goals and move on to their chosen university.

Abbey College Manchester is an independent sixth form college situated on Cheapside in Manchester city centre. Most of our 220 students study A-Levels, GCSEs or one of our International Foundation Programme pathways. We also offer a unique alternative to A-Levels called the Combined Studies Programme which provides an alternative pathway to UK Universities for British Students. Another exciting and popular programme of study is the Academic Studies with Football or Basketball Training, which offers the students the opportunity to combine GCSE, A-Level or the International Foundation Programme study with their passion for sport. We strongly believe that the discipline of sport helps support academic study in the form of the 5 Rs; Routine, Rigour, Responsibility, Resilience and Reflection. We offer a friendly, safe, supportive environment where students can achieve their goals and move on to their chosen university.

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SCA CSP Barista Skills Foundation

5.0(23)

By Etude Coffee

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.