surgical holdings
Please read the story of our family heritage in our blog post, Celebrating 30
Years of Surgical Holdings. Founded in 1988 and based in Southend-on-Sea,
Surgical Holdings is a trusted family-run business with over thirty years’
experience spanning four generations. Proudly ISO 13485 and CE Mark accredited,
we are skilled Craftsman and suppliers of surgical instruments, specialist
products and orthopaedic implants manufacturers to both the NHS and private
sector organisations across the globe. However, it isn’t quite enough to say
that we manufacture and repair surgical instruments and rigid endoscopes. At
Surgical Holdings, we strive for the best possible quality in everything we do.
This has been the foundation of our approach ever since George Poole established
his own soon-to-be-successful business in 1910, making finely-crafted surgical
instruments. George’s passion and commitment to excellence has remained in the
family, as he ensured successive generations were taught his unique skills.
Today, Philip Coole is Chairman of Surgical Holdings, with his son Daniel at the
helm as Managing Director. Daniel is the newest generation of skilled instrument
Craftsman in the family. The instruments we manufacture and repair at Surgical
Holdings are responsible for saving lives, and this is a responsibility we take
very seriously. We do not simply promote a bland list of products, we are
passionate about the work we do, standards we meet and we genuinely care about
the positive effects it has on our customers, patients and stakeholders. Our
ongoing mission is to educate our stakeholders on what they should be demanding
from their surgical instruments and standards of repairs they receive. Whilst
continually supplying high quality instruments and products and ensure the
repair services we offer are the highest in the UK marketplace. There is no
compromise, we believe instruments should be repaired with the same care and
value, as they were originally manufactured. This is why we only employ the most
dedicated, highest-skilled surgical instrument technicians, and why we
rigorously control every aspect of the products we repair and manufacture. We
also only select the most innovative high quality esteemed products for
distribution. Additionally, our carefully selected range of supporting
distributed products are always serviced and repaired by our in-house team, to
the same rigid specifications as were used in their construction. To ensure the
very best service, we regularly refine and innovate our company processes and
techniques. We like to use our expertise to elevate our products ranges, to
ensure they provide a solution. This was the thought when we launched the Duo
Finish Range and the introduction of unique performance coatings. Our customers
appreciate the in-depth expertise we are able to offer them as a close-knit and
dedicated family business, because they can be confident that we care about
quality and value as much as they do. We frequently welcome visitors to our
friendly Southend-on-Sea workshop and encourage them to chat with our
technicians. Our visitors often talk about the passion and knowledge that so
clearly comes across, and we enjoy nothing more than helping to educate others.
This why we also make a regular effort to attend community events and
informative workshops. We believe that our unique blend of skill, dedication and
passion for quality is what elevates Surgical Holdings well above our
competition. These are also the reasons why we have not only endured, but
thrived, for over thirty years. Our team in Southend came up with the following
Values, Vision and Mission that we believe describe what we do and our ethos:
Our Mission: To sustainably manufacture, service and distribute medical devices
for the UK healthcare sectors and export partners worldwide. Expertly working to
our specialisms, whilst promoting education and continual development of our
employees. We maintain our dedication to our safety, unique skill, products and
services Our Values: Education, Transparency, Family, Passion and
Resourcefulness Our Vision: To be recognised by our stakeholders as the most
passionate, authentic and knowledgeable Surgical Instrument Manufacturer and
Service provider in the UK.
