39962 Courses

Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development

Duration 5 Days 30 CPD hours This course is intended for Experienced security administrators or network administrators Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture and main components of NSX-T Data Center Explain the features and benefits of NSX-T Data Center Deploy the NSX Management cluster and VMware NSX Edge™ nodes Prepare VMware ESXi™ and KVM hosts to participate in NSX-T Data Center networking Create and configure segments for layer 2 forwarding Create and configure Tier-0 and Tier-1 gateways for logical routing Use distributed and gateway firewall policies to filter east-west and north-south traffic in NSX-T Data Center Configure Advanced Threat Prevention features Configure network services on NSX Edge nodes Use VMware Identity Manager and LDAP to manage users and access Explain the use cases, importance, and architecture of Federation This five-day, fast-paced course provides comprehensive training on how to install, configure, and manage a VMware NSX-T? Data Center environment. This course covers key NSX-T Data Center features and functionality offered in the NSX-T Data Center 3.2 release, including the overall infrastructure, logical switching, logical routing, networking and security services, firewalls and advanced threat prevention, and more. Course Introduction Introductions and course logistics Course objectives VMware Virtual Cloud Network and NSX-T Data Center Introduce the VMware Virtual Cloud Network vision Discuss NSX-T Data Center solutions, use cases, and benefits Explain NSX-T Data Center architecture and components Describe the VMware NSXTM product portfolio and features Explain the management, control, data, and consumption planes and function Preparing the NSX-T Data Center Infrastructure Describe NSX Management Cluster Deploy VMware NSXTM ManagerTM nodes on VMware ESXi and KVM hypervisors Navigate through the NSX Manager UI Explain data-plane components such as N-VDS/VDS, transport nodes, transport zones, profiles, and more Perform transport node preparation and establish the data center infrastructure Verify transport node status and connectivity NSX-T Data Center Logical Switching Introduce key components and terminology in logical switching Describe the function and types of L2 segments Explain tunneling and the GENEVE encapsulation Configure logical segments and attach hosts using NSX Manager UI Describe the function and types of segment profiles Create segment profiles and apply them to segments and ports Explain the function of MAC, ARP, and TEP tables used in packet forwarding Demonstrate L2 unicast packet flow Explain ARP suppression and BUM traffic handling NSX-T Data Center Logical Routing Describe the logical routing function and use cases Introduce the two-tier routing architecture, topologies, and components Explain the Tier-0 and Tier-1 Gateway functions Describe the logical router components: Service Router and Distributed Router Discuss the architecture and function of NSX Edge nodes Discuss deployment options of NSX Edge nodes Configure NSX Edge nodes and create NSX Edge clusters Configure Tier-0 and Tier-1 Gateways Examine the single-tier and multitier packet flow Configure static routing and dynamic routing, including BGP and OSPF Enable ECMP on Tier-0 Gateway Describe NSX Edge HA, failure detection, and failback modes Configure VRF Lite NSX-T Data Center Bridging Describe the function of logical bridging Discuss the logical bridging use cases Compare routing and bridging solutions Explain the components of logical bridging Create bridge clusters and bridge profiles NSX-T Data Center Firewalls Describe NSX segmentation Identify the steps to enforce Zero-Trust with NSX segmentation Describe the Distributed Firewall architecture, components, and function Configure Distributed Firewall sections and rules Configure the Distributed Firewall on VDS Describe the Gateway Firewall architecture, components, and function Configure Gateway Firewall sections and rules NSX-T Data Center Advanced Threat Prevention Explain NSX IDS/IPS and its use cases Configure NSX IDS/IPS Deploy the NSX Application Platform Identify the components and architecture of NSX Malware Prevention Configure NSX Malware Prevention for east-west and north-south traffic Describe the use cases and architecture of NSX Intelligence Identify the components and architecture of VMware NSX© Network Detection and Response? Use NSX Network Detection and Response to analyze network traffic events. NSX-T Data Center Services Describe NSX-T Data Center services Explain and configure Network Address Translation (NAT) Explain and configure DNS and DHCP services Describe VMware NSX© Advanced Load Balancer? architecture, components, topologies, and use cases. Configure NSX Advanced Load Balancer Discuss the IPSec VPN and L2 VPN function and use cases Configure IPSec VPN and L2 VPN using the NSX Manager UI NSX-T Data Center User and Role Management Describe the function and benefits of VMware Identity Manager? in NSX-T Data Center Integrate VMware Identity Manager with NSX-T Data Center Integrate LDAP with NSX-T Data Center Identify the various types of users, authentication policies, and permissions Use role-based access control to restrict user access NSX-T Data Center Federation Introduce the NSX-T Data Center Federation key concepts, terminology, and use-cases. Explain the onboarding process of NSX-T Data Center Federation Describe the NSX-T Data Center Federation switching and routing functions. Describe the NSX-T Data Center Federation security concepts.

Security Management, Security Guard and Stretching Diploma Embark on a comprehensive journey into the world of Security Management and Security Guard responsibilities with our Diploma course. This program is meticulously designed to equip you with an in-depth understanding of the principles of security management and the critical role of security guards. Integrate stretching into your Security Guard routine for longevity. Learning Outcomes: Understand fundamental principles of security management. Understand principles integral to a Security Guard role. Analyse human behavior in Security Guard operations. Implement effective physical security as a Security Guard. Master security management practices for a Security Guard. Navigate legal and ethical aspects of security management. Integrate stretching into a Security Guard's daily routine. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules: Foundation of Security Management: Grasp the core principles of Security Management, understanding its paramount importance in today's security-conscious world. Identifying Threats and Vulnerabilities: Master the skill of identifying and assessing various threats and vulnerabilities, a key competency for Security Guards and managers. Mastering Physical Security: Acquire comprehensive knowledge on best practices in physical security to protect assets and personnel, essential for Security Management. Safeguarding Information: Understand the critical aspects of information security and protection strategies within the Security Guard domain. Navigating Legal and Ethical Issues: Familiarize yourself with the legal framework and ethical considerations critical in Security Management. Conducting Security Investigations: Gain insights into conducting effective security investigations, a crucial skill for Security Guards. Risk Analysis and Mitigation: Develop the ability to analyze risks and implement mitigation strategies, pivotal in Security Management. Leveraging Technology: Explore how cutting-edge technology can be utilized to enhance security measures, a technological pivot in Security Management. Operations and Maintenance: Learn about the operational aspects and maintenance requirements of security systems, key to effective Security Management. Effective Communication: Master the art of communication, essential for managing security operations and teams within the Security Guard field. Stretching: Incorporate stretching exercises to enhance longevity and well-being as a Security Guard.

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

Duration 3 Days 18 CPD hours This course is intended for Students receive comprehensive Microsoft Dynamics exam preparation, becoming familiarized with the Dynamics CRM customization and configuration tools. Aspirants also learn to leverage the platform tools to create custom objects, automate tasks, modify user interface, and perform other such customizations. Overview Configure the Dynamics CRM settingsConfigure different entities and fieldsImplement entity relationships, custom actions, workflows, and dialogsIdentify scenarios for utilizing multiple forms, and design considerations for chartsSet default share views and public views, and configure and manage dashboardsIdentify role-based business processesIdentify and manage business requirements and teams This course explains everything you need to know about customizing and configuring the Dynamics CRM 365 system in accordance with a company?s specific requirements. Introduction to Customization and Configuring Dynamics CRM Talent and Course Introduction Module Overview CRM Overview What is Dynamics Customization and Configuration? CRM Architecture Customization Methodology Module review Obtaining a Dynamics CRM Trial TEST YOUR KNOWLEDGE MODULE 1' Manage Microsoft Dynamics CRM Online Subscriptions Module Overview Configuring CRM Overview of CRM Security User Administration Mailboxes Teams CRM Security Model Module Overview Purpose of the CCRM Security Model Privileges Access Levels Security Roles Hierarchy Security Hierarchy Types Module review Introduction to Solutions Module Overview Solutions Overview Solution Detail Creating and Working with Solutions Working with Solution Assets Exporting Solutions Importing Solutions Module review Entity and Field Customization Module Overview Types Entities Entity Ownership Entity Properties System vs Custom Entities Custom Entities and Security Roles Overview of Fields Field Properties Module review Additional Field Customization Module Overview Creating Fields to Meet Client Needs Calculated Fields Rollup Fields CRM Option Sets Alternate Keys Field Level Security State and Status Reason Transitions Module Review Configure mobile devices Module Overview Types of Relationships How and where they are created Many to Many Relationships Hierarchical Data Entity Mapping Connection and Connection Roles Module Review Customizing Forms Module Overview Form types Qualities of a good form Building a Form Specialized Form Components Access Teams and Sub Grids Working with Navigation Additional Form Types Multiple Forms Form customizations and Mobile Clients Module Review Business Rules Module Overview Business Rules Business Rule Scope Trigger Rules Condition and Actions Else Conditions and Actions Occur When Conditions Are True Module review Views and Visualizations Module Overview Using Views View Customization System View Types Quick Find Customization Charts Customizing Dashboard Themes Module Review Introduction to Processes Module Overview Processes and Automation Workflow Basics Module review Business Process Flows What are CRM Business Process Flows Enabling Business Process Flows Steps Stages and Categories Conditional Branching Module Review Bringing it all Together Module Overview Review of Customization Topics Covered Senario Packaging in a Solution Module review

Duration 3 Days 18 CPD hours This course is intended for Java Fundamentals is designed for tech enthusiasts who are familiar with some programming languages and want a quick introduction to the most important principles of Java. Overview After completing this course, you will be able to: Create and run Java programs Use data types, data structures, and control flow in your code Implement best practices while creating objects Work with constructors and inheritance Understand advanced data structures to organize and store data Employ generics for stronger check-types during compilation Learn to handle exceptions in your code Since its inception, Java has stormed the programming world. Its features and functionalities provide developers with the tools needed to write robust cross-platform applications. Java Fundamentals introduces you to these tools and functionalities that will enable you to create Java programs. The course begins with an introduction to the language, its philosophy, and evolution over time, until the latest release. You'll learn how the javac/java tools work and what Java packages are - the way a Java program is usually organized. Once you are comfortable with this, you'll be introduced to advanced concepts of the language, such as control flow keywords. You'll explore object-oriented programming and the part it plays in making Java what it is. In the concluding lessons, you'll be familiarized with classes, typecasting, and interfaces, and understand the use of data structures, arrays, strings, handling exceptions, and creating generics. Introduction to Java The Java Ecosystem Our First Java Application Packages Variables, Data Types, and Operators Variables and Data Types Integral Data Types Type casting Control Flow Conditional Statements Looping Constructs Object-Oriented Programming Object-Oriented Principles Classes and Objects Constructors The this Keyword Inheritance Overloading Constructor Overloading Polymorphism and Overriding Annotations References OOP in Depth Interfaces Typecasting The Object Class Autoboxing and Unboxing Abstract Classes and Methods Data Structures, Arrays, and Strings Data Structures and Algorithms Strings The Java Collections Framework and Generics Reading Data from Files The Java Collections Framework Generics Collection Advanced Data Structures in Java Implementing a Custom Linked List Implementing Binary Search Tree Enumerations Set and Uniqueness in Set Exception Handling Motivation behind Exceptions Exception Sources Exception Mechanics Best Practices

Duration 1 Days 6 CPD hours This course is intended for Report authors wanting to develop interactive report content, or content disconnected from IBM Cognos servers. In this course, participants increase their IBM Cognos Analytics experience by building interactive reports using Active Report controls, which can be distributed to and consumed by users in a disconnected environment, including mobile devices. Introduction to IBM Cognos Active Reports Examine IBM Cognos Active Reports Convert an existing report into an Active Report Add interactions in Active Reports using Active Report connections Create a basic Active Report Examine interactive behavior of Active Report controls Save a report in the IBM Cognos Analytics portal Save an Active Report to an MHT file Save an Active Report as a report template Use an Active Report as a prompt page Understand Active Report security Use Active Report Connections Examine Active Report connections Filter and select in controls using Active Report connections Examine variables Use a single variable to control multiple controls Use multiple variables to show different data in different controls Use Active Report controls to support mobile device usage Active Report Charts & Decks Add charts to active reports Understand and optimize chart behavior Examine decks and data decks Optimize use of decks Review Master Detail relationships Examine RAVE visualizations

Autism course aims to provide learners with a better understanding of autism spectrum disorder (ASD) and how it impacts the individual, along with effective strategies for supporting individuals with ASD.

Diploma in Psychology and Counselling Level 1 Explore the fundamentals of Psychology and Counselling, delving into Counselling Basics and mastering Coping Mechanisms and Strategies. Dive deep into the Psychoanalytical Approach, hone your Communication skills in Psychology and Counselling, and gain valuable insights into self-awareness while addressing Common Problems in this dynamic field. Learning Outcomes: Define key concepts in Psychology and Counselling. Apply coping mechanisms and strategies in real-life situations. Analyze the Psychoanalytical Approach in Psychology and Counselling. Demonstrate effective communication skills in the context of Psychology and Counselling. Evaluate the importance of self-awareness in Psychology and Counselling. Identify common problems encountered in Psychology and Counselling. Utilize problem-solving techniques in Psychology and Counselling scenarios. Discuss ethical considerations in Psychology and Counselling practice. Create effective treatment plans in Psychology and Counselling. Analyze current trends and developments in the field of Psychology and Counselling. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Diploma in Psychology and Counselling Level 1 Course Syllabus Counselling Basics: Acquire foundational knowledge of counselling principles and techniques, including active listening, empathy, and establishing a therapeutic relationship. Coping Mechanisms and Strategies: Explore various coping mechanisms and strategies used in psychology and counseling to help individuals deal with stress, trauma, and emotional challenges. Psychoanalytical Approach: Gain insights into the psychoanalytical approach to psychology and counselling, including the study of unconscious processes and the role of the therapist. Communication in Psychology and Counselling: Develop effective communication skills crucial for psychologists and counselors when interacting with clients and facilitating positive change. Understanding Self-Awareness: Reflect on the importance of self-awareness for professionals in psychology and counselling, emphasising personal growth and self-reflection. Common Problems in Psychology and Counselling: Identify and address common psychological issues and challenges encountered in counselling practice, equipping you to provide effective support and guidance.

Unearth critical knowledge about asbestos management, safety, and compliance with our Asbestos Awareness course. Learn to identify asbestos-containing materials, understand the associated health risks, and explore UK-specific asbestos regulations. Equip yourself with essential skills to effectively manage and dispose of asbestos-containing waste.