45699 Courses

In today's competitive retail landscape, a Diploma in Visual Merchandising is paramount for professionals seeking to thrive in the modern world of commerce. Visual Merchandising is not merely about arranging products aesthetically but is a strategic tool to captivate consumers, enhance brand identity, and drive sales. With the rapid evolution of consumer preferences and the surge of online shopping, mastering Visual Merchandising techniques has become indispensable. In the UK, where the retail sector is dynamic and robust, there is a burgeoning demand for skilled Visual Merchandisers. Salaries in the fieldaverage around £25,000 to £30,000 annually, with ample room for growth based on experience and expertise. By undertaking this Visual Merchandising course, individuals gain a deep understanding of store layouts, product presentation, and consumer psychology, equipping them with the ability to create immersive shopping experiences. Furthermore, Visual Merchandising course provides a gateway to diverse career opportunities in retail, marketing, and branding, offering a rewarding and fulfilling professional path. Through hands-on training and theoretical knowledge, students acquire the skills needed to excel in Visual Merchandising, making them indispensable assets in the retail industry's pursuit of success. Key Features This Visual Merchandising Course Includes: This Visual Merchandising Course isCPD Certified Developed by Specialist Lifetime Access Course Curriculum: Diploma on Visual Merchandising Module 01: Exploring Visual Merchandising Fundamentals Module 02: Understanding the Responsibilities of a Visual Merchandiser Module 03: Retail Space Planning Module 04: Outdoor Aesthetics Module 05: Interior Store Design Module 06: Artistry in Mannequin Presentation Module 07: Innovative Display Fixtures Module 08: Navigating Contemporary Visual Merchandising Challenges Learning Outcomes After completing this Diploma on Visual Merchandising Course, you will be able to: Visual Merchandising Foundations: Master core principles for effective visual merchandising in retail environments. Responsibilities of a visual merchandising: Understand and execute the varied tasks of a visual merchandising role. Retail Space Planning Expertise: Demonstrate proficiency in strategic layout planning for optimal retail spaces. Outdoor Aesthetics Mastery: Apply principles of visual merchandising to enhance outdoor retail aesthetics. Interior Store Design Skills: Develop skills in designing captivating interiors to enhance the shopping experience. Innovative Display Fixture Application: Apply creativity in designing and implementing innovative retail display fixtures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma on Visual Merchandising Individuals aspiring to excel in visual merchandising roles. Retail professionals seeking to enhance their visual merchandising expertise. Entrepreneurs establishing or refining their retail spaces. Design enthusiasts interested in creating impactful retail environments. Students keen on a comprehensive understanding of visual merchandising principles. Career path Diploma on Visual Merchandising Visual Merchandiser - £25K to 35K/year. Retail Space Planner - £28K to 40K/year. Store Interior Designer - £30K to 45K/year. Mannequin Stylist - £22K to 30K/year. Display Fixtures Specialist - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's modern world, the importance of mastering Roofing cannot be overstated. As buildings continue to rise and expand, the demand for skilled roofing professionals is ever-present. The Roofing Training Essentials course offers a comprehensive understanding of roofing techniques, tools, and safety protocols through modules covering everything from basic essentials to advanced installation techniques. With a 15% increase in roofing projects and a 20% rise in demand for skilled roofers across the UK, learning the intricacies of roofing is not just valuable-it's essential for securing lucrative job opportunities. In the UK, roofers earn an average annual salary of £30,000, making it a financially rewarding career path. Moreover, by enrolling in this course, individuals gain a competitive edge in a sector where expertise is in high demand. Don't miss out on this opportunity to acquire valuable knowledge and skills in roofing Enroll in the Roofing Training Essentials course today to kickstart your career in this thriving industry. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Roofing Essentials Module 03: Advanced Roofing Installation Techniques Module 02: Essential Roofing Tools and Equipment Module 05: Roof Maintenance Fundamentals Module 04: Mastering Common Roofing Systems Installation Module 06: Estimation Techniques and Costing Module 07: Exploring Roofing Sustainability Module 08: Roofing Safety Protocols and Regulations Learning Outcomes: Identify roofing materials, techniques, and tools for efficient installations. Demonstrate proficiency in maintaining and repairing various roofing systems. Implement common roofing systems with precision and adherence to standards. Calculate accurate estimations and costs for roofing projects effectively. Analyze the sustainability factors influencing roofing practices for environmental impact. Apply safety protocols and regulations ensuring secure roofing operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Roofing: Roofing Training Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Roofing: Roofing Training Essentials. Moreover, this course is ideal for: Construction workers seeking roofing specialization. Roofing apprentices aiming to enhance foundational knowledge. Building inspectors interested in understanding roofing installation techniques. Project managers requiring insights into roofing estimation and costing. Environmental enthusiasts exploring sustainable roofing practices. Requirements There are no requirements needed to enrol into this Roofing Training Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Roofing Training Essentials course. Career path After finishing this Roofing Training Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Roofing Training Essentials are: Roofer - £20K to £35K/year. Roofing Supervisor - £30K to £45K/year. Roofing Estimator - £25K to £40K/year. Roofing Project Manager - £35K to £50K/year. Roofing Safety Officer - £28K to £42K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a transformative journey in Learning Disability Nursing with our comprehensive training course. Explore essential modules such as Nursing Models, Psychosocial Interventions, and the Role of the Learning Disability Nurse in promoting health and well-being. Gain insights into future practice spheres and lifelong care strategies, ensuring you're prepared to make a profound impact in this vital field of healthcare. Ideal for aspiring and current professionals alike, this course equips you with the knowledge and skills needed to excel in Learning Disability Nursing. Key Features: CPD Certified Developed by Specialist Lifetime Access The Learning Disability Nursing Training curriculum covers essential topics to prepare learners for supporting individuals with learning disabilities. Students learn about various nursing models and how to intervene in behavioural issues effectively. They also explore psychodynamic and psychosocial approaches to understand and address mental health challenges in this population. Care planning within mental health settings is emphasised, along with the intersection between learning disabilities and mental health issues. The role of a learning disability nurse in promoting health and well-being is highlighted, focusing on holistic care throughout a person's life. The curriculum also explores future trends and opportunities in the field, preparing nurses for evolving practices and challenges. Overall, the programme equips learners with a comprehensive understanding of learning disability nursing, emphasising practical skills and theoretical knowledge to provide effective, compassionate care. Course Curriculum: Module 01: Learning Disability Nursing Module 02: Nursing Models and Behavioural Interventions Module 03: Psychodynamic Approaches Module 04: Psychosocial Interventions Module 05: Care Planning in Mental Health Settings Module 06: Learning Disability and Mental Health Module 07: Role of the Learning Disability Nurse in Promoting Health and Well-Being Module 08: Learning Disability Nursing Throughout the Lifespan Module 09: Future Spheres of Practice for Learning Disability Nursing Module 10: The Future of Learning Disability Nursing Learning Outcomes: Identify nursing strategies for individuals with learning disabilities. Apply behavioural interventions based on nursing models effectively. Analyse psychodynamic approaches in managing learning disability cases. Implement psychosocial interventions in mental health care planning. Evaluate care plans specific to mental health settings. Assess the role of nurses in promoting health and well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Nurses seeking specialised knowledge in learning disability nursing. Healthcare professionals interested in mental health and disability care. Students aiming to work in mental health and disability sectors. Individuals considering careers in community healthcare settings. Professionals looking to enhance skills in patient care strategies. Career path Community Nurse in Learning Disability Services Mental Health Support Worker Behavioural Therapist in Disability Settings Care Coordinator for Adults with Learning Disabilities Health Advocate for Vulnerable Populations Psychosocial Intervention Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Embarking on the "Navigating UK Corporate Tax" course is crucial in today's professional landscape. Understanding corporate tax intricacies is essential as businesses navigate increasingly complex financial environments. This course equips you with vital knowledge on corporate tax returns, income and expenses management, tax reliefs, compliance obligations, and international tax considerations. Mastery of these skills not only enhances your daily decision-making but also boosts career prospects in the UK job market, where demand for tax specialists remains high. Companies value expertise in corporate tax, offering competitive salaries that reflect the specialized knowledge. The advantages of pursuing this course are evident in the sector's growth trajectory, with corporate tax roles expanding by over 15% annually. Stay ahead in your career with the "Navigating UK Corporate Tax" course, ensuring you're prepared for dynamic industry demands and lucrative opportunities. Key Features: CPD Certified Navigating UK Corporate Tax Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Tax Return in the UK Module 02: Income and Expenses in Corporate Tax Returns Module 03: Tax Reliefs, Credits, and Special Schemes Module 04: Compliance and Reporting Obligations Module 05: International Tax Considerations Module 06: Tax Investigation and Dispute Resolution Module 07: Emerging Trends and Updates in Corporate Taxation Module 08: Corporate Tax Calculation Learning Outcomes: Analyze UK Corporate Tax Returns for accurate financial reporting and compliance. Apply knowledge of Income and Expenses to optimize corporate tax liabilities. Utilize Tax Reliefs, Credits, and Special Schemes for tax efficiency strategies. Demonstrate understanding of Compliance and Reporting Obligations in corporate tax. Evaluate International Tax Considerations for cross-border business operations and transactions. Navigate Tax Investigation and Dispute Resolution processes effectively and ethically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Navigating UK Corporate Tax course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Navigating UK Corporate Tax. Moreover, this course is ideal for: Tax professionals seeking in-depth knowledge of UK corporate tax regulations. Financial analysts aiming to enhance their corporate tax expertise. Business owners or managers wanting to manage tax obligations proficiently. Accountants interested in staying updated on emerging corporate tax trends. Individuals aspiring to specialize in corporate tax consultancy roles. Requirements There are no requirements needed to enrol into this Navigating UK Corporate Tax course. We welcome individuals from all backgrounds and levels of experience to enrol into this Navigating UK Corporate Tax course. Career path After finishing this Navigating UK Corporate Tax course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Navigating UK Corporate Tax are: Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Studies revealed that reflexology reduces pain and psychological distress like depression and anxiety. It also stimulates nerve functions to boost your energy levels, blood circulation, central nervous system, prevent migraines and urinary infections, sleep disturbances, etc (Biostable). By enrolling in this Reflexology Course course, you will understand the application of pressure to areas on the feet, hands and ears. Explore the theories behind reflexology and how it is practised by Reflexologists to promote better health for the clients. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Are suffering from depression and anxiety or want to help people who are dealing with these! Our best selling course is here to help you to learn everything you need to pull out yourself or the person who is suffering from these problems! Anxiety, depression and severe mental problems affect not only the individuals concerned but also their families and friends. Mental health problems result in reduced quality of life and possibly loss of life. The Anxiety Awareness Course is designed to help you identify, understand, and improve psychological difficulties like stress, insomnia, worry, anxiety and depression. It will tackle the issues of stigma and discrimination, explain why the promotion of mental well-being is important and give a history of institutions and segregation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Anxiety Awareness Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Description: Dog training is a skill that needs proper knowledge, information and training. It will be an advantage if you have a passion for taking care of dogs since dog training will need a lot of patience. If you want to know about dog training, then you might want to consider this dog training course. Through this, you will learn about the basic commands and how to train your puppy. Then know about collar training and reward training. All of these and more are the lessons in this advanced diploma course in dog training. If you are someone who aspires to become an expert in dog training or you just want to improve your dog training skills, then this course is meant for you. Course Highlights Dog Training Extended Diploma is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Dog Training Extended Diploma into 83 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Dog Training Extended Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Dog Training Extended Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Dog Training Extended Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Dog Training Extended Diploma - Updated Version Module 1: Introduction Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Here's What You'll Get From This Course... 00:04:00 Module 2: Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 Module 3: The Right Way to Greet a Dog How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do... 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Module 4: Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How... 00:02:00 Module 5: Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here... 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:11:00 Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:11:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:11:00 Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Module 8: Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Dog Training Consultation Form 00:02:00 Dog Training Confirmation Letter Template - Page 1 00:02:00 Dog Training Confirmation Letter Template - Page 2 00:02:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:02:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:02:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:02:00 How To Leave A Consultation On A High 00:02:00 The Best 'Feel Good' Dog Poem Ever! 00:02:00 Dog Training Extended Diploma - Old Version Basic Dog Training Introduction 00:30:00 The Basic Commands 01:00:00 Training Your New Puppy 01:00:00 Leash/Collar Training 00:30:00 Head Collar Training 00:30:00 Training Collar or Choke Collar 00:30:00 Reward Training 00:30:00 Crate and House Training 01:00:00 Dog Obedience Training 00:30:00 Dog Training Issues 00:30:00 Advanced Dog Training Exercises 00:30:00 More Dog or Puppy Training Issues and Exercises 01:00:00 Conclusion 00:15:00 Stopping Dog Barking Introduction 00:15:00 My Dog Barks: What to Do? 00:30:00 My dog loves to bark: Understanding the Dog 24/7 00:30:00 The Myths About Dogs 00:15:00 I don't want my dog getting hurt 00:30:00 Dealing with Barking Problem 00:30:00 Controlling his ARF-ARF-ARF 00:30:00 Curious About Barking Reasons 00:30:00 There are still any Reasons Left? 00:30:00 Camp Barking 00:15:00 Training a Dog Yourself The Easy Way 00:30:00 What about a Watchdog 00:15:00 Dog vs. The Neighbours 00:30:00 Uh oh Puppies 00:30:00 I Could only Tolerate so Much 00:15:00 Me and my Dog 00:30:00 Be in Touch with Your Pooch 00:30:00 The Justice System 00:15:00 Conclusion 00:15:00 Show Training Introduction 00:15:00 Dog Shows 00:15:00 I'm a beginner, now what should I do? 00:30:00 Training your Dogs 00:15:00 Taking Care of Your Show dog 00:15:00 Feeding Your Dog in a Nutritious Way 00:15:00 Dog Show Categories 00:15:00 Why Smaller breeds are preferable? 00:30:00 Which Dog Show is perfect for my Dog? 00:15:00 What to remember 00:15:00 Common Terminologies 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Dog Training Extended Diploma 00:30:00 Final Exam Final Exam- Dog Training Extended Diploma 00:30:00

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

The Office Administrator Skills for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Office Administrator Skills consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For? This course is ideal for entry-level job seekers, administrative assistants, receptionists, and office support staff looking to strengthen their skills. It’s also beneficial for career changers, small business owners managing their own offices, and professionals returning to work who need updated administrative training. No prior experience is required, making it perfect for beginners eager to start a career in office administration. Career Path Office Administrator – £18,000 - £25,000 Administrative Assistant – £17,000 - £23,000 Receptionist – £16,000 - £22,000 Executive Assistant – £25,000 - £35,000 Office Manager – £25,000 - £40,000 Data Entry Clerk – £18,000 - £24,000