40069 Courses

Duration 2 Days 12 CPD hours This course is intended for Security architects System designers Network administrators Operations engineers Network managers, network or security technicians, and security engineers and managers responsible for web security Cisco integrators and partners Overview After taking this course, you should be able to: Describe Cisco WSA Deploy proxy services Utilize authentication Describe decryption policies to control HTTPS traffic Understand differentiated traffic access policies and identification profiles Enforce acceptable use control settings Defend against malware Describe data security and data loss prevention Perform administration and troubleshooting The Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 course shows you how to implement, use, and maintain Cisco© Web Security Appliance (WSA), powered by Cisco Talos, to provide advanced protection for business email and control against web security threats. Through a combination of expert instruction and hands-on practice, you?ll learn how to deploy proxy services, use authentication, implement policies to control HTTPS traffic and access, implement use control settings and policies, use the solution?s anti-malware features, implement data security and data loss prevention, perform administration of Cisco WSA solution, and more. Describing Cisco WSA Technology Use Case Cisco WSA Solution Cisco WSA Features Cisco WSA Architecture Proxy Service Integrated Layer 4 Traffic Monitor Data Loss Prevention Cisco Cognitive Intelligence Management Tools Cisco Advanced Web Security Reporting (AWSR) and Third-Party Integration Cisco Content Security Management Appliance (SMA) Deploying Proxy Services Explicit Forward Mode vs. Transparent Mode Transparent Mode Traffic Redirection Web Cache Control Protocol Web Cache Communication Protocol (WCCP) Upstream and Downstream Flow Proxy Bypass Proxy Caching Proxy Auto-Config (PAC) Files FTP Proxy Socket Secure (SOCKS) Proxy Proxy Access Log and HTTP Headers Customizing Error Notifications with End User Notification (EUN) Pages Utilizing Authentication Authentication Protocols Authentication Realms Tracking User Credentials Explicit (Forward) and Transparent Proxy Mode Bypassing Authentication with Problematic Agents Reporting and Authentication Re-Authentication FTP Proxy Authentication Troubleshooting Joining Domains and Test Authentication Integration with Cisco Identity Services Engine (ISE) Creating Decryption Policies to Control HTTPS Traffic Transport Layer Security (TLS)/Secure Sockets Layer (SSL) Inspection Overview Certificate Overview Overview of HTTPS Decryption Policies Activating HTTPS Proxy Function Access Control List (ACL) Tags for HTTPS Inspection Access Log Examples Understanding Differentiated Traffic Access Policies and Identification Profiles Overview of Access Policies Access Policy Groups Overview of Identification Profiles Identification Profiles and Authentication Access Policy and Identification Profiles Processing Order Other Policy Types Access Log Examples ACL Decision Tags and Policy Groups Enforcing Time-Based and Traffic Volume Acceptable Use Policies, and End User Notifications Defending Against Malware Web Reputation Filters Anti-Malware Scanning Scanning Outbound Traffic Anti-Malware and Reputation in Policies File Reputation Filtering and File Analysis Cisco Advanced Malware Protection File Reputation and Analysis Features Integration with Cisco Cognitive Intelligence Enforcing Acceptable Use Control Settings Controlling Web Usage URL Filtering URL Category Solutions Dynamic Content Analysis Engine Web Application Visibility and Control Enforcing Media Bandwidth Limits Software as a Service (SaaS) Access Control Filtering Adult Content Data Security and Data Loss Prevention Data Security Cisco Data Security Solution Data Security Policy Definitions Data Security Logs Performing Administration and Troubleshooting Monitor the Cisco Web Security Appliance Cisco WSA Reports Monitoring System Activity Through Logs System Administration Tasks Troubleshooting Command Line Interface References Comparing Cisco WSA Models Comparing Cisco SMA Models Overview of Connect, Install, and Configure Deploying the Cisco Web Security Appliance Open Virtualization Format (OVF) Template Mapping Cisco Web Security Appliance Virtual Machine (VM) Ports to Correct Networks Connecting to the Cisco Web Security Virtual Appliance Enabling Layer 4 Traffic Monitor (L4TM) Accessing and Running the System Setup Wizard Reconnecting to the Cisco Web Security Appliance High Availability Overview Hardware Redundancy Introducing Common Address Redundancy Protocol (CARP) Configuring Failover Groups for High Availability Feature Comparison Across Traffic Redirection Options Architecture Scenarios When Deploying Cisco AnyConnect© Secure Mobility Additional course details: Nexus Humans SWSA v3.0-Securing the Web with Cisco Web Security Appliance training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SWSA v3.0-Securing the Web with Cisco Web Security Appliance course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for New users of IBM SPSS Statistics Users who want to refresh their knowledge about IBM SPSS Statistics Anyone who is considering purchasing IBM SPSS Statistics Overview Introduction to IBM SPSS Statistics Review basic concepts in IBM SPSS Statistics Identify the steps in the research process Review basic analyses Use Help Reading data and defining metadata Overview of data sources Read from text files Read data from Microsoft Excel Read data from databases Define variable properties Selecting cases for analyses Select cases for analyses Run analyses for groups Apply report authoring styles Transforming variables Compute variables Recode values of categorical and scale variables Create a numeric variable from a string variable Using functions to transform variables Use statistical functions Use logical functions Use missing value functions Use conversion functions Use system variables Use the Date and Time Wizard Setting the unit of analysis Remove duplicate cases Create aggregate datasets Restructure datasets Merging data files Add cases from one dataset to another Add variables from one dataset to another Enrich a dataset with aggregated information Summarizing individual variables Define levels of measurement Summarizing categorical variables Summarizing scale variables Describing the relationship between variables Choose the appropriate procedure Summarize the relationship between categorical variables Summarize the relationship between a scale and a categorical variable Creating presentation ready tables with Custom Tables Identify table layouts Create tables for variables with shared categories Create tables for multiple response questions Customizing pivot tables Perform Automated Output Modification Customize pivot tables Use table templates Export pivot tables to other applications Working with syntax Use syntax to automate analyses Create, edit, and run syntax Shortcuts in the Syntax Editor Controlling the IBM SPSS Statistics environment Set options for output Set options for variables display Set options for default working folders This course guides students through the fundamentals of using IBM SPSS Statistics for typical data analysis. Students will learn the basics of reading data, data definition, data modification, data analysis, and presentation of analytical results. In addition to the fundamentals, students will learn shortcuts that will help them save time. This course uses the IBM SPSS Statistics Base; one section presents an add-on module, IBM SPSS Custom Tables. Introduction to IBM SPSS Statistics Review basic concepts in IBM SPSS Statistics Identify the steps in the research process Review basic analyses Use Help Reading data and defining metadata Overview of data sources Read from text files Read data from Microsoft Excel Read data from databases Define variable properties Selecting cases for analyses Select cases for analyses Run analyses for groups Apply report authoring styles Transforming variables Compute variables Recode values of categorical and scale variables Create a numeric variable from a string variable Using functions to transform variables Use statistical functions Use logical functions Use missing value functions Use conversion functions Use system variables Use the Date and Time Wizard Setting the unit of analysis Remove duplicate cases Create aggregate datasets Restructure datasets Merging data files Add cases from one dataset to another Add variables from one dataset to another Enrich a dataset with aggregated information Summarizing individual variables Define levels of measurement Summarizing categorical variables Summarizing scale variables Describing the relationship between variables Choose the appropriate procedure Summarize the relationship between categorical variables Summarize the relationship between a scale and a categorical variable Creating presentation ready tables with Custom Tables Identify table layouts Create tables for variables with shared categories Create tables for multiple response questions Customizing pivot tables Perform Automated Output Modification Customize pivot tables Use table templates Export pivot tables to other applications Working with syntax Use syntax to automate analyses Create, edit, and run syntax Shortcuts in the Syntax Editor Controlling the IBM SPSS Statistics environment Set options for output Set options for variables display Set options for default working folders Additional course details: Nexus Humans 0G53BG IBM SPSS Statistics Essentials (V26) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 0G53BG IBM SPSS Statistics Essentials (V26) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for anyone responsible for conf iguring, maintaining, and troubleshooting Symantec Data Loss Prevention. Additionally, this course is intended for technical users responsible for creating and maintaining Symantec Data Loss Prevention policies and the incident response structure. Overview At the completion of the course, you will be able to: Enforce server, detection servers, and DLP Agents as well as reporting, workflow, incident response management, policy management and detection, response management, user and role administration, directory integration, and filtering. This course is designed to provide you with the fundamental know ledge to configure and administer the Symantec Data Loss Prevention Enforce platform. Introduction to Symantec Data Loss Prevention Symantec Data Loss Prevention overview Symantec Data Loss Prevention architecture Navigation and Reporting Navigating the user interface Reporting and analysis Report navigation, preferences, and features Report filters Report commands Incident snapshot Incident Data Access Hands-on labs: Become familiar with navigation and tools in the user interface. Create, filter, summarize, customize, and distribute reports. Create users, roles, and attributes. Incident Remediation and Workflow Incident remediation and w orkf low Managing users and attributes Custom attribute lookup User Risk Summary Hands-on labs: Remediate incidents and configure a user?s reporting preferences Policy Management Policy overview Creating policy groups Using policy templates Building policies Policy development best practices Hands-on labs: Use policy templates and policy builder to configure and apply new policies Response Rule Management Response rule overview Configuring Automated Response rules Configuring Smart Response rules Response rule best practices Hands-On Labs: Create and use Automated and Smart Response rules Described Content Matching DCM detection methods Hands-on labs: Create policies that include DCM and then use those policies to capture incidents Exact Data Matching and Directory Group Matching Exact data matching (EDM) Advanced EDM Directory group matching (DGM) Hands-on labs: Create policies that include EDM and DGM, and then use those policies to capture incident Indexed Document Matching Indexed document matching (IDM) Hands-on labs: Create policies that include IDM rules and then use those policies to capture incidents Vector Machine Learning Vector Machine Learning (VML) Hands-on labs: Create a VML profile, import document sets, and create a VML policy Network Monitor Review of Network Monitor Protocols Traffic filtering Network Monitor best practices Hands-On Labs: Apply IP and L7 filters Network Prevent Network Prevent overview Introduction to Network Prevent (Email) Introduction to Network Prevent (Web) Hands-On Labs: Configure Network Prevent (E-mail) response rules, incorporate them into policies, and use the policies to capture incidents Mobile Email Monitor and Mobile Prevent Introduction to Mobile Email Monitor Mobile Prevent overview Configuration VPN configuration Policy and Response Rule Creation Reporting and Remediation Troubleshooting Network Discover and Network Protect Network Discover and Network Protect overview Configuring Discover targets Configuring Box cloud targets Protecting data Auto-discovery of servers and shares Running and managing scans Reports and remediation Network Discover and Network Protect best practices Hands-on labs: Create and run a filesystem target using various response rules, including quarantining Endpoint Prevent Endpoint Prevent overview Detection capabilities at the Endpoint Configuring Endpoint Prevent Creating Endpoint response rules Viewing Endpoint Prevent incidents Endpoint Prevent best practices Managing DLP Agents Hands-on labs: Create Agent Groups and Endpoint response rules, monitor and block Endpoint actions, view Endpoint incidents, and use the Enforce console to manage DLP Agents Endpoint Discover Endpoint Discover overview Creating and running Endpoint Discover targets Using Endpoint Discover reports and reporting features Hands-on labs: Create Endpoint Discover targets, run Endpoint Discover targets, and view Endpoint Discover incidents Enterprise Enablement Preparing for risk reduction Risk reduction DLP Maturity model System Administration Server administration Language support Incident Delete Credential management Troubleshooting Diagnostic tools Troubleshooting scenario Getting support Hands-on labs: Interpret event reports and traffic reports, configure alerts, and use the Log Collection and Configuration tool Additional course details: Nexus Humans Symantec Data Loss Prevention 14.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Data Loss Prevention 14.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Primary audience: IT administrators, architects, and business leaders who already manage Nutanix clusters in the datacenter, but who would like more in-depth knowledge of Nutanix datacenter administration. Anyone seeking preparation for the Nutanix Platform Professional (NPP) Advanced certification (in development).Secondary audience: Managers and technical staff seeking more detailed information before making a purchase decision. Overview Protect intellectual property and company data to guarantee business continuity with a complete, advanced data protection strategy.Practice advanced datacenter management procedures using hands on labs.Get the most out of Nutanix systems by maximizing configuration and operation for peak efficiency.Validate new skills by preparing for and completing the Nutanix Platform Professional Advanced certification. The Nutanix AAPM Advanced Administration & Performance Management course is an advanced level training program for experienced Nutanix data center administrators, technicians, and support personnel.The course features comprehensive coverage of performance management for Nutanix clusters, including options for performance optimization, troubleshooting issues and tuning. Learn through hands-on labs to monitor system performance, advanced networking and storage to help optimize data center administration.Advanced Administration explains in detail how to use the major Acropolis services such as Acropolis Block Services (ABS) and Acropolis File Services (AFS). The course also explains how to define and manage assets and applications using Calm, including how to connect to clouds, automation of the Life Cycle Management (LCM) application, and how to implement and configure Self Service Portal and governance.Take advantage of Flash mode to improve system performance as well as how to effectively clone and delete VMs, move them between storage containers, and how to manage VMs (tagging, sizing, migration). Performance ManagementManaging Controller VM ServicesAdvanced Virtual Machine AdministrationImplementing Business Continuity/Disaster RecoveryConfiguring Advanced NetworkingCustomizing Security ServicesManaging Acropolis ServicesPrism Central Management

Join our Renewable Energy: Solar course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Renewable Energy: Solar course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Renewable Energy: Solar course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Renewable Energy: Solar. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Renewable Energy: Solar course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Renewable Energy: Solar is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Renewable Energy: Solar course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Renewable Energy: Solar Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 1- Basics of Solar Energy System Module 1- Introduction To PV System Construction 00:24:00 Module 2- Solar Heating, Solar Irradiation And Panels 00:38:00 Module 3- Effect of Insolation and Temperature on V-I Curve 00:05:00 Module 4- PV Installation, Short Circuit And Open Circuit Tests Using Avometer 00:15:00 Module 5- Solar Wires And Cables Installation Process 00:22:00 Module 6- Mounting Of PV System 00:04:00 Module 7- Shading and Tilt angle In Solar Energy 00:15:00 Module 8- Half Cut Cell Technology In PV System For Solar Engineering 00:25:00 Module 9- Importance Of Charge Controller In Solar Energy System 00:03:00 Module 10- PWM And MPPT Charge Controllers 00:14:00 Module 11- Understanding More about MPPT Solar Charge Controller For Solar Energy Course 00:24:00 Module 12- Junction Box In Solar Energy System 00:04:00 Module 13- Wiring of Junction Box In Solar Energy System 00:05:00 Module 14- Function, Types And Data Sheet Of Inverter 00:55:00 Module 15- Determining PV Array Maximum System Voltage 00:09:00 Unit 2- Batteries in PV System Module 1- Construction And Types Of Batteries In Solar Energy System 00:09:00 Module 2- Charging Of Lead Acid Batteries And Hydrometer In Solar Energy System 00:07:00 Module 3- Maintenance Of Batteries And Methods Of Charging In Solar Energy System 00:03:00 Module 4- Cycle of Batteries 00:04:00 Unit 3- Components and Design of Off Grid Solar Energy System Module 1- Off-Grid Solar System 00:02:00 Module 2- Advantages of Off-Grid Solar System 00:02:00 Module 3- Equipment of Off-Grid Solar System 00:04:00 Module 4- Selection and Datasheet of the Panel 00:04:00 Module 5- Inverter Selection 00:02:00 Module 6- Example 1 On Designing Off Grid System 00:01:00 Module 7- Determine Power Consumption Demands 00:04:00 Module 8- Size the PV modules 00:05:00 Module 9- Inverter sizing 00:04:00 Module 10- Battery Sizing 00:08:00 Module 11- Solar Charge Controller Sizing 00:05:00 Module 12- MPPT Charge Controller Sizing 00:10:00 Module 13- Example 2 Design of an OFF Grid System 00:20:00 Unit 4- Designing of ON Grid Solar Energy System Module 1- Grid-Tied Solar System 00:03:00 Module 2- Advantages of Grid-Tied Solar System 00:04:00 Module 3- Equipment of Grid-Tied Solar System 00:03:00 Module 4- Example Design of an On Grid System 00:10:00 Module 5- PV Energy According to Area 00:02:00 Unit 5- Design of PV System Using PVSyst Programme Module 1- Design of an Off Grid Solar Energy System Using PVSYST Program 00:28:00 Module 2- Design Of An On Grid Solar Energy System Using PVSyst Program 00:12:00 Module 3- Mega PV System Design Using PVSyst Program For Solar Energy 00:29:00 Unit 6- Solar Water Pumping System Module 1- Introduction To Water Pumping System And Steps Of Design 00:24:00 Module 2- Solved Example On Solar Pumping System Design 00:23:00 Unit 7- Protection of PV System Module 1- Introduction to Protection Of PV System 00:07:00 Module 2- Selection of Fuses and Protection of String 00:13:00 Module 3- Protection of Arrays 00:07:00 Module 4- Protection of Inverter 00:07:00 Module 5- Protection of Transformer 00:07:00 Module 6- Surge Protection Device 00:02:00 Module 7- Grounding of PV System 00:07:00 Module 8- Types of BusBars in PV System and Selection of BusBars 00:12:00 Unit 8- Design Using Excel Sheet Module 1-Design Of Off Grid PV System Using Excel Sheet 00:26:00 Unit 9- Single Line Diagram of PV System Module 1- Single Line Diagram Of PV System And Selection Of Fuses And Breakers 00:45:00 Unit 10- MATLAB and ETAP PV Simulation Module 1- Simulation Of PV Cell In MATLAB And Obtaining V-I Characteristics 00:28:00 Module 2- Get a Complete Grid Connected PV Solar Energy System In MATLAB Simulink 00:25:00 Module 3- PV System Simulation Using ETAP Lesson 00:24:00

An online mental health awareness training course that is designed to support you to have confident conversations with xxxx,xxxxx & colleagues who have and are showing early signs and symptoms of mental health problems.

Overcoming Overwhelm: A jam-packed 60 minute masterclass covering how to identify your energy leaks so you can create more success and impact in your career, without burnout.

Accelerate your career in financial investigations with this robust training program. Gain mastery over the intricacies of financial crimes, evidence gathering, legal frameworks, and advanced investigative techniques. Equip yourself to produce court-ready reports and become a skilled Financial Investigator.

Join our Travel Agency course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Travel Agency course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Travel Agency course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Travel Agency. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Travel Agency course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Travel Agency is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Travel Agency course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Travel Agency Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Travel Agency Module 01: Introduction to Travel and Tourism 00:13:00 Module 02: Tourism Products and Services 00:13:00 Module 03: Tour Operating and Travel Retailing 00:14:00 Module 04: Marketing in Travel and Tourism 00:10:00 Module 05: Developing Communication Skills 00:12:00 Module 06: Customer Service and Satisfaction 00:08:00 Module 07: Customer Relationship Management (CRM) 00:14:00 Module 08: Human Resource Management in Travel Industry 00:13:00 Module 09: Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure 00:14:00 Module 11: Sustainable Tourism 00:10:00 Module 12: Public Awareness Campaigns 00:11:00

The Health and Safety (First Aid) Regulations 1981 Emergency First Aid at Work