9970 Courses

Description Climate Change Diploma  Industrialisation and technological advancements in recent decades have adversely impacted the Earth's environment and climatic conditions. Climate change, directly and indirectly, affects the life of humanity and the rest of the organisms. Hence, it has become crucial to be aware of the climate crisis and foster a strong understanding of its effects. This Climate Change Diploma course introduces the students to many aspects of climate change. The areas explored in this Course include the Earth's biomes, structural development, oceans, and climate regulation. One will also study the influence of human activities such as industrialisation and agriculture, the response of humanity to the climate crisis, and how the Earth's climatic conditions will look in the future. Climate change or crisis refers to extended alterations in weather patterns and temperature. These alterations can also occur naturally. However, the rapid change in climate since the 19th century is predominantly due to human activities, including fossil fuel combustion (like oil, gas, and coal), which creates gases that trap heat (greenhouse gases). The Climate Change Diploma course introduces climate, its scientific study, and the effect of greenhouse gases on the Earth's natural conditions. Later, the Course explores the development and history of the Earth's composition and its relation to the surface climate. The Climate Change Diploma course will take one through distinct climates along with Earth's varying biomes, their response to changes in climatic conditions, and the differences between the Earth's principal climate control biogeochemical cycles. The learners will also explore the reaction of oceans to the increase in atmospheric carbon concentration and their effect on energy and material exchange. The Diploma course in Climate Change will require around 160 hrs to complete, using an e-learning method. The Course does not have a time limit, and the learners can complete it at their own pace. For those who are enthusiastic about the planet's wildlife, ecosystems, climate wellbeing, and implications related to the activities of humanity, the Diploma course in Climate Change provides the crucial information required to understand the grave issue of the climate crisis and how society can live sustainably to battle it. Learners will gain thorough knowledge about the effects of climate on ecosystems, weather, and human endeavours such as development and culture. The Climate Change Diploma course will investigate how agriculture affects the environment, how urbanisation affects geography, and how industrialisation affects climate, including the current implications of non-renewable fuels (fossil fuels). Towards the end of the Course, one will study the strategies for climate response through renewable resources, methods of production, and renewable resources. The learner will also explore the timelines of change in climate, climate trends, and response movements for sources of sustainable cities, policy development, and renewable energy sources. What you will learn   1: Defining Climate Change  2: Pollution Who Produces It  3: The Debate on Climate Change  4: Evidence to Support Climate Change  5: Modelling of Future Climate  6: Impacts of Climate Change  7: Climate Tipping Points and Thresholds  8: Politics of Climate Change  9: Solutions  10: What does the Future Hold  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

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The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: Explain the qualities and benefits of well written technical documents Present a structured approach for producing technical documents Review the essential skills of effective technical writing Demonstrate practical methods to help create better documents Provide tools and techniques for specification and report writing Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 Introduction to the programme Aims and objectives of the module Introductions and interests of participants 2 Creating effective technical documents What is technical writing? how does it differ from other writing? Key qualities of an effective technical document Communication essentials and the challenges faced by technical writers The lessons of experience: how the best writers write The five key steps : prepare - organise - write - edit - release (POWER) 3 Preparing to write Defining the document aims and objectives; choosing the title Understanding technical readers and their needs Getting organised; planning and managing the process Integrating technical and commercial elements The role of intellectual property rights (IPR), eg, copyright 4 Organising the content The vital role of structure in technical documents Deciding what to include and how to organise the information Categorising information: introductory, key and supporting Tools and techniques for scoping and structuring the document Creating and using document templates - pro's and con's 5 Writing the document Avoiding 'blinding them with science': the qualities of clear writing Problem words and words that confuse; building and using a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity Using diagrams and other graphics; avoiding potential pitfalls 6 Editing and releasing the document Why editing is difficult; developing a personal editing strategy Some useful editing tools and techniques Key requirements for document issue and control Module 2: Creating better specifications 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' writing process for specifications 2 Creating better specifications The role and characteristics of an effective specification Specifications and contracts; the legal role of specifications Deciding how to specify; understanding functional and design requirements Developing the specification design; applying the principles of BS 7373 Getting organised: the key stages in compiling an effective specification 3 Preparing to write a specification Defining the scope of the specification; deciding what to include and what not Scoping techniques: scope maps, check lists, structured brainstorming The why/what/how pyramid; establishing and understanding requirements Clarifying priorities; separating needs and desires: the MoSCoW method Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis Dealing with requirements that are difficult to quantify 4 Organising the content The role of structure in specifications Typical contents and layout for a specification What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the specification Identifying and understanding the specification reader Key words: will, shall, must; building and using a glossary Writing performance targets that are clear and unambiguous Choosing and using graphics Exercise: writing a specification 6 Editing and releasing the document Key editing issues for specifications Issue and control of specifications Module 3: Writing better reports 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' technical writing process for technical reports 2 Creating better reports What is a technical report? types and formats of report The role and characteristics of an effective technical report Understanding technical report readers and their needs The commercial role and impact of technical reports Getting organised: the key stages in compiling a technical report 3 Preparing to write reports Agreeing the terms of reference; defining aims and objectives Being clear about constraints; defining what is not to be included Legal aspects and intellectual property rights (IPR) for reports Preparing the ground; gathering information and reference documents Keeping track of information: note making, cataloguing and cross referencing Tools and techniques for developing a valid and convincing argument 4 Organising the content The role of structure reviewed; some typical report structures Who needs what: identifying the varied needs of the readership What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the report Planning the storyline: the report as a journey in understanding Recognising assumptions about the reader; what they do and don't know Converting complex concepts into understandable statements Presenting technical data and its analysis; the role of graphics Presenting the case simply whilst maintaining technical integrity Exercise: writing a technical report 6 Editing and releasing the report Key editing issues for technical reports Issue and control of technical reports

Applying the Family Constellations approach and more, Silvia Siret - who is a certified, trauma-informed, Holistic Life Coach, Relational Counsellor and Mindfulness Teacher - will intuitively and gently guide the group through a deep mind-body process to greater understanding, a wider perspective, and ways forward.

Getting Started   The level 3 health and social care diploma qualification is intended to evolve and remunerate the health and social care workers of today and the future and keep bringing recognition and professionalism to the health and social care division. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the health and social care department. The result of the Diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. The qualification will help the students to: Prepare candidates for the job Support to carry out roles in the working environment The level 3 diploma in health and social care qualification offers expertise in work-related programs that give insight, knowledge, and understanding, together with the practical skills required in the health and social care sector. In addition to this, it also permits professional development through optional units. The qualification will help to improve the professional staff and managers of the future in the health and social care division. The qualification provides a standard core of mandatory units that apply to every health and social care setting and lets the students specialise in the optional units. The qualification is also fit for part-time learners in the workplace but yet eligible for full-time learners who can be involved in formal work placements or part-time employment. The learners can advance into or within employment in the health and social sector, either directly by achieving the awards or following further study to QUALIFI Level 4 Health and Social care degree level. Key Benefits The ability to use appropriate literature with the ability to think independently and solve problems. Apply subject knowledge and understanding to address familiar and unfamiliar problems. Recognise the moral and ethical issues of health and social care practice. Capacity to give a clear and accurate account of a subject & engage in debate. Upon completing this Level 3 diploma, learners can progress to the Qualifi Level 4 Certificate or first of 3-year Honours Degree at UK University. Key Highlights Are you an aspirant health worker who wants to sharpen your knowledge, skills and abilities needed for success in the 21st century? Then, Qualifi created the Level 3 Diploma in Health and Social Care program to develop and reward the health and social care workers of today and the future and continue bringing recognition and professionalism to the health and social care sector. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 3 Diploma in Health and Social Care can open many career pathways including, but not limited to: Social Care Worker with an estimated average salary of £24,000 per annum Personal Assistant, with an estimated average salary of £24,375 per annum Health Care Assistant with an estimated average salary of £22,534 per annum Community Development Worker with an estimated average salary of £24,000 per annum Community Development Manager, with an estimated average salary of £32,569 per annum Health administrator with an estimated average salary of £24,932 per annum Charity Officer with an estimated average salary of £27,500 per annum Nursing; with an estimated average salary of £33,384 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform, where you can access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been intended to be open without barriers restricting access and progression. They are eligible for the course through a centre interview, and they are expected to hold the following: Learners with qualifications at Level 2 and QUALIFI Level 3 Recognition in H&SC. Learners who have work involved in the health and social care segment and show aspiration with clear professional objectives; Learners with a level 3 qualification in another train need to build up their vocations in health and social care. The qualification structure includes mandatory and optional units covering various themes relating to learning outcomes. Every module has an equivalency of 10 credits. It is required to complete six modules to accomplish the 60 credits that point to the criteria to achieve a Level 3 Diploma in Health and Social Care. Lectures and workshops are to be attended by the learners that cover the subject matter. Formative assessments (weighted at 0%) may be included in the lectures or tutorials to identify the knowledge and understanding of specific topics and subjects. Units include reflective exam sets/summative assessments for evaluation purposes. Progression   Learners completing the QUALIFI Level 3 Health and Social Care Diploma Will progress to: The QUALIFI Level 4 Certificate in Health and Social Care, or The first year of undergraduate study in health and social care or Directly into employment in an associated profession.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to Health and Social Care Reference No : HSC301 Credit : 10 || TQT : 100 The learner will gain knowledge and the responsibilities regards to health and social care. And also they will understand the role of regulatory bodies and the impact of those working the health and social care sector. UNIT2- Communication for Health and Social Care Reference No : HSC302 Credit : 10 || TQT : 100 The learner will look into the variety of communication methods used in the health and social care field. It will help to overcome the barriers to effective communications. UNIT3- Promoting Health in the Population Reference No : HSC303 Credit : 10 || TQT : 100 The unit aim to the users who working in the health and social care field to identify the responsibility of promoting health UNIT4- Person-Centred Care Reference No : HSC304 Credit : 10 || TQT : 100 The learner will analyse the difficulties of balancing individual autonomy and minimising potential risk to vulnerable service users. UNIT5- Understanding Diabetes Care Reference No : HSC305 Credit : 10 || TQT : 100 Diabetes, particularly type 2 diabetes, is a developing health issue in the UK. May users wil faces the difficulties of diabetics. This can genuinely influence personal life and, will lead to physical and mental difficulties for everyone. In this unit students will build up and understand the condition, related complications , treatments and care. UNIT6- Understanding Stroke Care Reference No : HSC306 Credit : 10 || TQT : 100 "May users have the condition of stroke correctly a cerebro vascular accident . In this unit, students will look at the kinds of cerebro vascular mishap (CVA) and the side effects shown, including versatility and speech and swalloing issues.They will analyze the measures that could decrease the rate of CVA, just as taking at help of people who having CVA previously. This will incorporate guides to correspondence and the advantage of specific stroke units in accomplishing positive results." UNIT7- Understanding Dementia Care Reference No : HSC307 Credit : 10 || TQT : 100 Dementia is a developing medical issue in the UK. Many clients will have dementia and the related difficulties related with it. This can genuinely influence personal satisfaction not just for the service users however for their loved ones. The mental and physical weight of thinking about somebody with dementia is very difficult. In this unit, students will build up a comprehension of the psychological condition, related complexities and related treatment and care needs of these service users. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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Description Business Ethics Diploma The course title 'Business Ethics' unveils a unique opportunity to delve into the intricate world of ethical decision-making within the realm of business. This online programme offers a comprehensive analysis of the ethical dimensions that permeate all aspects of business, from handling conflicts to the delicate balance of marketing ethics. In the volatile arena of today's global business, this course provides valuable insights into how to navigate the tricky waters of ethical decisions. An exploration of 'Ethics in Business' serves as the foundation, instilling in participants a robust understanding of the various ethical dilemmas businesses frequently encounter. The 'Ethically Handling Conflicts' unit emphasises effective resolution strategies when confronted with conflicts of interest. Here, participants learn to ensure fairness, maintain trust, and establish a win-win situation for all stakeholders involved. The importance of ethical considerations in marketing cannot be overstated. The 'Ethics of Marketing' unit delves into responsible marketing practices and enlightens participants about the power and responsibility they hold in shaping consumers' behaviours and decisions. 'Public and Government Relationship Ethics' provides an insight into the delicate balance of power, obligation, and diplomacy. This segment informs participants about managing relationships with various stakeholders, including the government, with transparency and integrity. In today's corporate world, remuneration is a hotly debated topic. The 'Ethics of Remuneration' unit encourages participants to critically analyse remuneration systems, ensuring they are fair, equitable, and rightly rewarding. 'Discrimination' is an unignorable ethical issue in modern society. This course urges participants to not only acknowledge its existence but also to devise strategies to combat it, promoting a diverse and inclusive workplace. Environmental concerns have leapt to the forefront of business ethics in recent years. The 'Environmental Protection' unit underlines the role businesses play in conserving our planet, discussing sustainable practices and their implications on the business model. An ethical culture is crucial to the success and reputation of any organisation. The 'Establishing Ethical Culture' unit offers tools to foster an environment where ethical conduct is the norm, guiding the moral compass of the entire organisation. When operating in a multinational arena, the complexity of ethical dilemmas often intensifies. The 'Ethics in an MNC' unit addresses this challenge, providing practical advice for maintaining ethical conduct in various cultural and legal environments. Last but not least, the 'Universal Guideposts of Ethics' unit offers a look at the broader moral principles that govern ethical decisions, regardless of geographical or cultural differences. Here, participants get the chance to evaluate and reassess their own ethical values, encouraging personal growth as well as professional development. In conclusion, the 'Business Ethics' course presents a powerful exploration of the complex world of ethical decision-making in business. By providing a solid grounding in each of these diverse aspects of ethics, it offers participants the tools they need to conduct business with integrity, professionalism, and respect for all stakeholders involved. It's an invaluable resource for anyone eager to understand and apply ethical principles in the contemporary business world. This online course is not just about learning; it's about transforming one's outlook towards the ethical dimensions of business. Embark on this fascinating journey to decipher the conundrums of Business Ethics. What you will learn 1:Ethics in Business 2:Ethically Handling Conflicts 3:Ethics of Marketing 4:Public and Government Relationship Ethics 5:Ethics of Remuneration 6:Discrimination 7:Environmental Protection 8:Establishing Ethical Culture 9:Ethics in an MNC 10:Universal Guideposts of Ethics Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Before entering the teaching profession, you need to develop core skills for the teaching industry. Teacher training will help you to be an effective teacher. The course will help you to prepare workshops, tackle tough topics, manage lessons, etc. After completion of this premium Teacher Training course, you will learn all the necessary skills that you should acquire as a teacher. This Certificate in Teacher Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Teacher Training substantial and easier than ever! The Teacher Training course is designed to take learners through each and every step to develop their teaching skills. Learners will get an overview of the entire lesson plan, including how to keep the lessons interactive, deliver tips and tricks, and how deal with difficult pupils. Key Topics to Be Covered by Teacher Training What is Teacher Training? What is Facilitation? Identifying Appropriate Situations Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Creating a Materials List Gathering Participant Information Setting Up the Physical Location The Power of Sticky Notes Challenges and Solutions Adjusting Your Material for a Sensitive Issue Upon successful completion of the Teacher Training course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Teacher Training course. With this comprehensive Teacher Training course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the Teacher Training course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. After completion of this Teacher Training course, you will be able to: Understand teacher training and facilitation Gather materials for lessons Create lesson plans and choose activities Deliver lectures in an effective way Prepare for the Workshop Tackle the difficult participants Start your learning journey straight away with this Teacher Training course and take a step toward a brighter future! Skills You Will Gain Teaching skill Effective delivery Lesson Completion Classroom management Lesson planning Time management Organisation Why Prefer This Certificate in Teacher Training? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Teacher Training course: Module One: Understanding Training and Facilitation What is Training? What is Facilitation? Identifying Appropriate Situations Module Two: Gathering Materials Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Module Three: Creating a Lesson Plan Planning for the Basics Adding Slack Time Creating a Plan B Module Four: Choosing Activities Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Module Five: Preparing for the Workshop Creating a Materials List Gathering Participant Information Setting Up the Physical Location Module Six: Getting Off on the Right Foot Greeting Participants Being Prepared Using Icebreakers and Energizers Module Seven: Delivery Tips and Tricks Using Visual Aids Creating Supporting Materials Break! Module Eight: Keeping it Interactive Encouraging Discussion Using Group Work The Power of Sticky Notes Module Nine: Dealing With Difficult Participants The Ground Rules Challenges and Solutions Handling Interruptions Module Ten: Tackling Tough Topics Tough Stuff to Watch Out For Adjusting Your Material for a Sensitive Issue Dealing With Sensitive Issues in the Workshop Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Teacher Training at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Teacher Training course is for you if you: Want to have a deeper insight into Certificate in Teacher Training Actively working on Certificate in Teacher Training and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Certificate in Teacher Training field. Requirements You will not need any prior background or expertise. All you need to take this Certificate in Teacher Training is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Teacher Training course is designed to lead you down the path to success as a Teacher. As a teacher, you will face many challenges in the institution. This course will help you in managing and support students to accomplish your lessons or tasks within the allocated time frame. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate in Teacher Training at QLS Level 3 Hard copy certificate - £89 After successfully completing this Certificate in Teacher Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Duration 3 Days 18 CPD hours This course is intended for Application consultants Overview In this course, participants use and customize functions in delivery processing. In this course, students learn the customizing settings of delivery documents and the set-up of corresponding functions. Idea and Function of the Delivery Document Explaining the Concept and Structure of the Delivery Document Basic Organizational Units for the Delivery Process Maintaining the Organizational Units for Delivery Processes Controlling Deliveries Controlling Delivery Documents The Goods Issue Process Based on the Delivery Adjusting Automatic Determination of Relevant Fields for Outbound Delivery Creation Adjusting Delivery and Transportation Scheduling Processing Outbound Deliveries Using the Outbound Delivery Monitor Processes and Functions based on the Delivery Picking Outbound Deliveries Packing Materials Handling Goods Issues Using Special Functions in Deliveries Further Application Areas of the Delivery Document Transferring Stock Between Plants Performing Goods Receipts Using Deliveries Specified Delivery Scenario Setting Up a Specified Delivery Scenario

A customer contacts a business with a problem. The customer service representative empathizes with the customer, listens actively, resolves the issue, and ensures customer satisfaction. Learning outcomes: Understand concepts and practices of customer service delivery to enhance customer satisfaction. Organize customer service delivery to ensure efficient and effective service. Analyse the structure of customer service to optimize business operations. Implement customer relationship management to strengthen customer loyalty. Evaluate the impact of customer satisfaction on brand reputation. Resolve customers' complaints and problems to maintain customer loyalty. Utilise social media tools and channels to enhance customer engagement. In the Customer Service & Environment course, you will learn how to deliver exceptional customer service that creates positive relationships between customers and businesses. You will learn about customer service concepts and practices, including how to organize and structure customer service delivery. You will also gain insights into the importance of customer relationship management and how it can help build customer loyalty. The course covers topics such as monitoring and resolving customer complaints and problems, as well as evaluating the impact of customer satisfaction on brand reputation. You will also learn how to use social media tools and channels to engage with customers and enhance their experience. This course is ideal for anyone who wants to enhance their customer service skills and knowledge, including customer service representatives, managers, and business owners. It is also beneficial for those looking to improve their understanding of customer relationships and satisfaction. Enrol in the Customer Service & Environment course today to learn how to create positive customer experiences that build strong relationships and enhance your business's reputation. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives Customer service managers Business owners Anyone looking to improve their understanding of customer relationships and satisfaction Career path Customer service representative (£16,000 - £25,000) Customer service manager (£22,000 - £40,000) Customer experience manager (£27,000 - £50,000) Customer success manager (£28,000 - £55,000) Relationship manager (£28,000 - £60,000) Head of customer experience (£50,000 - £100,000)