4218 Courses

Our 6 hour Emergency First Aid at Work course gives the participant the knowledge, skills and confidence to deal with with first aid incidents in the work environment. Employers can book this course for their employees in the knowledge that they are fulfilling their duty to provide quality first aid training to their employees.

Boost workplace safety with our Confined Space Safety Training course. Acquire crucial skills for managing confined spaces, including legal compliance and emergency readiness, to secure a safer work environment for everyone

Stay Shock-Free: Electrocution Hazards Worksite Safety Training Course! ️ Are you committed to creating a safer work environment free from electrocution hazards? Enroll in our Electrocution Hazards Worksite Safety Training Course, a comprehensive program meticulously designed to equip you with the knowledge and skills needed to identify, mitigate, and prevent electrical hazards in the workplace. Join us on a journey where safety protocols meet risk assessment, fostering a culture of electrical safety. 🌟 Module 1: Introduction to Electrocution Hazards and Risk Assessment Commence your safety journey with Module 1, providing a thorough introduction to electrocution hazards and the importance of risk assessment. Learn to identify potential hazards, assess risks, and lay the foundation for a proactive approach to electrical safety in the workplace. 🔧 Module 2: Electrical Safety Procedures and Establishing a Culture of Safety Master the art of electrical safety procedures in Module 2, focusing on creating and maintaining a culture of safety. Explore best practices for handling electrical equipment, establishing safety protocols, and fostering a workplace environment where safety is a top priority. 🚨 Module 3: Emergency Preparedness and Electrical Safety Inspections Prepare for the unexpected with Module 3, dedicated to emergency preparedness and electrical safety inspections. Develop the skills to respond confidently to electrical emergencies, conduct thorough safety inspections, and implement preventative measures to minimize the risk of incidents. 🔍 Module 4: Electrical Equipment Maintenance for Electrical Hazard Mitigation Optimize your safety measures with Module 4, focusing on electrical equipment maintenance for hazard mitigation. Learn to identify signs of equipment wear and tear, implement preventative maintenance measures, and ensure the longevity and safety of electrical systems. ️ Module 5: Specialized Electrical Safety Training for Safety in Contractors Extend your safety practices to contractors in Module 5, where you'll receive specialized electrical safety training. Explore safety considerations for contractors working with electrical systems, fostering collaboration and ensuring a unified approach to electrical safety across the worksite. 🌟 Module 6: Summary and Assessment Cap off your training with Module 6, summarizing key takeaways and assessing your knowledge. Reinforce your understanding of electrocution hazards, safety protocols, and risk assessment strategies, ensuring you are well-equipped to champion electrical safety in your workplace. 🚀 Why Choose Our Electrocution Hazards Worksite Safety Training Course? Expert Guidance: Learn from seasoned professionals and safety experts specializing in electrical safety. Interactive Learning: Engage in practical simulations, real-world scenarios, and assessments to apply theoretical knowledge. Compliance Assurance: Align with industry standards and regulations, ensuring a workplace that prioritizes electrical safety. Customizable Training: Tailor the course to suit your industry-specific needs for maximum relevance. Don't let electrocution hazards compromise safety in your workplace! Enroll now in the Electrocution Hazards Worksite Safety Training Course and empower yourself with the knowledge and skills needed to create a shock-free and secure work environment. Your journey to electrical safety excellence begins here! ✨🎓 Course Curriculum Module 1 Introduction to Electrocution Hazards and Risk Assessment Introduction to Electrocution Hazards and Risk Assessment 00:00 Module 2 Electrical Safety Procedures and Establishing a Culture of Safety Electrical Safety Procedures and Establishing a Culture of Safety 00:00 Module 3 Emergency Preparedness and Electrical Safety Inspections Emergency Preparedness and Electrical Safety Inspections 00:00 Module 4 Electrical Equipment Maintenance for Electrical Hazard Mitigation Electrical Equipment Maintenance for Electrical Hazard Mitigation 00:00 Module 5 Specialized Electrical Safety Training for Safety in Contractors Specialized Electrical Safety Training for Safety in Contractors 00:00 Module 6 Summary and Assessment Summary and Assessment 00:00

This course has been designed to equip you with the right skills and knowledge to have  a comprehensive learning of what workplace harassment is, how to recognise harassment in today's work environment, what to do when it happens, and how to protect yourself and your employees from this type of behaviour. Description: Workplace Harassment can be based on a variety of factors that differ from one person to another, such as race, sex, and disability. This course will give you with the tools necessary to recognise harassment in the workplace as well as understand your rights and responsibilities under the law. It will also touch on safety in the workplace, which is of itself an essential item in any organisation. If you are someone who wants to pursue a career in workplace security management, then this course is very suitable for you. Who is the course for? This course would be ideal for anyone working in any workplace. This course would be great for training managers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Level 2 Certificate in Workplace Management: Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Workplace Management: Harassment 00:20:00 Final Exam Final Exam- Level 2 Certificate in Workplace Management: Harassment 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duty of Care Approved Online Training

HR Management: HR Management Course Online A successful organisation is only as good as its people. Human Resources Management (HRM) HR Management: HR Management Course is crucial in ensuring that an organisation has the right people for success. Forward-thinking businesses are becoming more selective in their recruitment and hiring strategies around the world. The challenge for the HR Management: HR Management Course is to build a capable and committed workforce with limited resources available. HR professionals are in charge of attracting, hiring, training, and retaining qualified and valuable employees. They are also responsible for detecting and addressing performance issues, grievances, absenteeism management, and ensuring workplace health and safety regulations are met. This HR Management: HR Management Course covers the range of human resource (HR) and organisational behaviour (OB) activities all business professionals need to understand, such as strategic planning, staffing, recruitment and selection, performance management, training, and compensation. Our HR Management: HR Management Course focuses on the most important topics and ensures that you evolve as an effective HR Manager for your company and assist the HR team accordingly.. Why choose this HR Management: HR Management Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. HR Management: HR Management Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the HR Management: HR Management Course. [ Note: Free PDF certificate as soon as completing the HR Management: HR Management Course] HR Management: HR Management Course Online This HR Management: HR Management Course consists of 17 modules Course Curriculum of HR Management: HR Management Course Module 01: Introduction Module 02: Recruitment and Selection Module 03: Employee Relationship Module 04: Performance Management Module 05: The Necessity of Training & Development in the Workplace Module 06: Motivating and Rewarding Employees Module 07: Equality and Diversity Module 08: Health and Safety of Employees Module 09: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Certification of HR Management: HR Management Course After completing the HR Management: HR Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of HR Management: HR Management Course After completing HR Management: HR Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? HR Management: HR Management Course Online This HR Management: HR Management Course is ideal for anyone who wants to learn in-depth about HRM - HR Management: HR Management Course. Existing HR workers who are desperate for promotion should consider this course. This course is open to business management students and anyone looking to enhance their resume and career opportunities. Requirements HR Management: HR Management Course Online To enrol in this HR Management: HR Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HR Management: HR Management Course. Be energetic and self-motivated to complete our HR Management: HR Management Course. Basic computer Skill is required to complete our HR Management: HR Management Course. If you want to enrol in our HR Management: HR Management Course, you must be at least 15 years old. Career path HR Management: HR Management Course Online This HR Management: HR Management Course qualification can help you in a range of professions. Some of them are listed below: Human Resource Managers Personal Assistant Recruiter Human Resource Director HR Coordinator Payroll Manager

Nursery Nurse: Nursery Nurse Course Online Childcare is one of the most rewarding professions. If you enjoy working with children and assisting them in their development and learning, this Nursery Nurse: Nursery Nurse Course Diploma is the course for you. Working with children requires common sense and an understanding of the importance of professionalism and good practice in all that you do. This course will help you to improve your knowledge and understanding of current childcare practice. The Nursery Nurse: Nursery Nurse Course will teach you how to observe and assess young children in the early years setting of a nursery, as well as how to safeguard young children. Complete the Nursery Nurse Course and learn how to keep young children safe and work with special needs children. Learning Objectives of Nursery Nurse Course After completing this Nursery Nurse: Nursery Nurse Course, you will be able to: Understand the basics of a nursery nurse. Know how to work with young children. Know how to safeguard children. Recognize Children's Growth and Development. Know how to maintain health and safety. Know how to work with children with special needs. Know how to communicate with children. Why choose this Nursery Nurse: Nursery Nurse Course from the School of Health Care? Self-paced Nursery Nurse: Nursery Nurse Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Nursery Nurse: Nursery Nurse Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Nursery Nurse: Nursery Nurse Course. Courses including with this Nursery Nurse: Nursery Nurse Course bundle Course 01: Nursery Nurse Course 02: Primary Teaching Diploma Course 03: EYFS Teaching Diploma Course 04: Autism Diploma [ Note: Free PDF certificate as soon as completing the Nursery Nurse: Nursery Nurse Course] Nursery Nurse: Nursery Nurse Course Online This Nursery Nurse: Nursery Nurse Course consists of 10 modules. Course Curriculum of Nursery Nurse: Nursery Nurse Course Module 01: Introduction to Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Health and Safety of Children in the Early Years Module 07: Nutrition and Healthy Food for Children Module 08: Play and Learning in Children’s Education Module 09: Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers Assessment Method of Nursery Nurse: Nursery Nurse Course After completing Nursery Nurse: Nursery Nurse Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Nursery Nurse: Nursery Nurse Course After completing the Nursery Nurse: Nursery Nurse Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Nursery Nurse: Nursery Nurse Course Online This Nursery Nurse: Nursery Nurse Course is suitable for anyone who wants to: Learn more about a career as a Nursery Nurse. Develop the skills and knowledge needed to work in teaching. Make a career change and explore new career opportunities. Requirements Nursery Nurse: Nursery Nurse Course Online To enrol in this Nursery Nurse: Nursery Nurse Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Nursery Nurse: Nursery Nurse Course. Be energetic and self-motivated to complete our Nursery Nurse: Nursery Nurse Course. Basic computer Skill is required to complete our Nursery Nurse: Nursery Nurse Course. If you want to enrol in our Nursery Nurse: Nursery Nurse Course, you must be at least 15 years old. Career path Nursery Nurse: Nursery Nurse Course Online Opportunities in this Nursery Nurse: Nursery Nurse Course field include: Nursery Nurse Nursery Teacher SEN Teacher Primary Teacher

Salon Management: Salon Management Course Online Our Salon Management: Salon Management Course teaches the art of running a beauty therapy salon. For effective beauty therapy salon management, qualified beauticians in the Salon Management: Salon Management industry must also have some managerial skills. This Salon Management: Salon Management Course is designed for learners who are interested in running or starting a business of salon. This Salon Management: Salon Management Course provides candidates a thorough understanding of salon management: salon management. This Salon Management: Salon Management Course will teach you how to hire and train employees, deal with clients, build effective relationships with employees and clients, motivate employees, understand client psychology, and manage your time effectively. In addition, the course teaches you how to effectively market and advertise your salon services, as well as how to acquire new clients. Expand your knowledge with high-quality training, enrol in our Salon Management: Salon Management Course for an expertly designed, great-value training experience. Through this Salon Management: Salon Management Course, you can learn from industry experts and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. Main Course: Salon Management Course Course Free courses included with Salon Management Course Course Course 01: Level 5 Personal Development Course 02: Anger Management Course 03: Negotiation Skills Course 04: Communication Skills Course 05: Networking Skills Course 06: Dealing with Difficult People Course 07: Level 2 Award in Babysitting Course 08: Level 5 Photography Course 09: Asbestos Awareness Special Offers of this Salon Management: Salon Management Course: This Salon Management: Salon Management Course includes a FREE PDF Certificate. Lifetime access to this Salon Management: Salon Management Course Instant access to this Salon Management: Salon Management Course 24/7 Support Available to this Salon Management: Salon Management Course [ Note: Free PDF certificate as soon as completing Salon Management: Salon Management Course] Salon Management: Salon Management Course Online This Salon Management: Salon Management Course consists of 10 modules. Course Curriculum of Salon Management: Salon Management Course Module 01: An Overview of Salon Management Module 02: Fundamental Steps of Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method of Salon Management: Salon Management Course After completing Salon Management: Salon Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Salon Management: Salon Management Course After completing the Salon Management: Salon Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Salon Management: Salon Management Course Online The Salon Management: Salon Management Course is ideal for those who are interested in beauty therapy and salon management: salon management. Professional men and women working in beauty salons can benefit from this course by expanding their knowledge and skills. Requirements Salon Management: Salon Management Course Online To enrol in this Salon Management: Salon Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Salon Management: Salon Management Course. Be energetic and self-motivated to complete our Salon Management: Salon Management Course. Basic computer Skill is required to complete our Salon Management: Salon Management Course. If you want to enrol in our Salon Management: Salon Management Course, you must be at least 15 years old. Career path Salon Management: Salon Management Course Online After completing the Salon Management: Salon Management Course, learners can advance to the next level of salon management: salon management courses. This Salon Management: Salon Management Course also allows learners to start their own beauty therapy and salon management: salon management businesses.

Working in Confined Spaces: Working in Confined Spaces Course Online Introducing Working in Confined Spaces: Working in Confined Spaces Course "Empowering the Next Generation" Online course! Working in Confined Spaces: Working in Confined Spaces Course is extremely dangerous. Proper precautions and training are required before working long hours in a small, compact area. Every year, many people are seriously injured or killed due to inadequate training, faulty equipment, and negligence. This Working in Confined Spaces: Working in Confined Spaces Course is designed to provide learners with an understanding of the legal requirements outlined in the Confined Space Regulations 1997. It covers the risks associated with confined space entry and working and safe work practices, appropriate control measures, and emergency procedures. Why choose this Working in Confined Spaces: Working in Confined Spaces Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in Confined Spaces: Working in Confined Spaces Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in Confined Spaces: Working in Confined Spaces Course. Courses you will get: Course 01: Working in Confined Spaces Course 02: RIDDOR Training Course 03: Level 1 Health and Safety in a Construction Environment Course 04: Working at Height Training Course 05: Level 5 Health and Safety at Work Course 06: Workplace First Aid Training Special Offers of this Working in Confined Spaces: Working in Confined Spaces Course: This Working in Confined Spaces: Working in Confined Spaces Course includes a FREE PDF Certificate. Lifetime access to this Working in Confined Spaces: Working in Confined Spaces Course Instant access to this Working in Confined Spaces: Working in Confined Spaces Course 24/7 Support Available to this Working in Confined Spaces: Working in Confined Spaces Course [ Note: Free PDF certificate as soon as completing the Working in Confined Spaces: Working in Confined Spaces Course] Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course consists of 05 modules. Course Curriculum of Working in Confined Spaces: Working in Confined Spaces Course Module 01: A Brief Overview Module 02: Laws & Regulations Module 03: Risk Assessment Module 04: Safety Procedure Module 05: Emergency Procedures Assessment Method of Working in Confined Spaces: Working in Confined Spaces Course After completing Working in Confined Spaces: Working in Confined Spaces Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Working in Confined Spaces: Working in Confined Spaces Course After completing the Working in Confined Spaces: Working in Confined Spaces Course, you can instantly download your certificate for FREE. Who is this course for? Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course is ideal for anyone who works in a building or facility that requires the knowledge of Working in Confined Spaces: Working in Confined Spaces Course. Those who need this Working in Confined Spaces: Working in Confined Spaces Course include: Workers working in tunnels. Workers working in sewers. Workers working in pits. Workers working in tanks. Requirements Working in Confined Spaces: Working in Confined Spaces Course Online To enrol in this Working in Confined Spaces: Working in Confined Spaces Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in Confined Spaces: Working in Confined Spaces Course. Be energetic and self-motivated to complete our Working in Confined Spaces: Working in Confined Spaces Course. Basic computer Skill is required to complete our Working in Confined Spaces Course. If you want to enrol in our Working in Confined Spaces Course, you must be at least 15 years old. Career path Working in Confined Spaces: Working in Confined Spaces Course Online After completing this Working in Confined Spaces Course: Working in Confined Spaces course, you will be eligible to work in the following fields: Mining Industry Storage Vessels Engineering Industry Excavation Industry Exploration Industry Mineral extraction Industry Automobile industry

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00