Negotiation is a strategy for resolving differences. Discover what is required to collaborate, create win-win outcomes and when you should compromise. Understand the five levels of negotiations and how you can best be prepared for any negotiation. How can you use a variety of strategies to advance the conversation and follow the seven steps of effective negotiation? Learning Objectives Identify opportunities for negotiation, Explain the qualities of win-win negotiations, Prepare for a negotiation, Employ five negotiation strategies Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Likability is the core of all positive interpersonal relationships. Let us show you how you can increase your likability. Understand what the key things are to note regarding your body language, speech and energy levels when influencing others. We will show you how to create a great first impression and inspire others to act. Learning Objectives Apply psychological secrets of likeability that influences outcomes, Create great first impressions, Inspire others to immediate action and cooperation Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand how to choose the form of power that serves the greatest good. What is the difference between group power, persuasion, expert and incentive power? Discover how to empower influence by releasing decision-making power to others. Learning Objectives Understand the different type of power in an organization and as an individual. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
The SEN Teaching Assistant Certificate course is designed to address the main problem of providing effective support to students with Special Educational Needs (SEN) in educational settings. By completing this course, learners gain valuable knowledge and skills that enable them to make a positive impact on the lives of students with SEN.
***24 Hour Limited Time Flash Sale*** Merchandising, Logistic Management & Product Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential with our extensive bundle of 8 courses titled: Merchandising, Logistic Management & Product Management. This bundle includes 3 QLS endorsed courses: Merchandising, Logistic Management, and Product Management Foundations, each offering a hardcopy certificate upon completion. In addition, we also provide 5 relevant CPD QS accredited courses: Quality Management, Basics of Process Planning, Resourcing and Managing Talent Course, Risk Assessment & Management Diploma, and Commercial Management. Dive deep into the theory behind Merchandising, Logistic Management, and Product Management and transform your understanding of these domains. Propel your career to new heights with this intricate blend of theoretical courses. Key Features of the Merchandising, Logistic Management & Product Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Merchandising, Logistic Management & Product Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Merchandising QLS Course 02: Logistic Management QLS Course 03: Product Management Foundations 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Quality Management Course 02: Basics of Process Planning Course 03: Resourcing and Managing Talent Course Course 04: Risk Assessment & Management Diploma CPD Accredited Course 05: Commercial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Merchandising, Logistic Management & Product Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop an understanding of Merchandising strategies and techniques. Gain insight into the key concepts of Logistic Management. Understand the foundation of Product Management. Learn the principles and processes of Quality Management. Acquire knowledge of Process Planning basics. Understand the techniques of Resourcing and Managing Talent. Learn about Risk Assessment & Management and Commercial Management. This bundle covers an extensive array of topics, starting from Merchandising to Logistic Management, and culminating in Product Management. These topics are intertwined and form the backbone of effective business operations. By diving deep into these subjects, you will gain a comprehensive theoretical understanding that can be applied across various industries and roles. The benefits of learning these courses extend beyond the immediate job prospects, empowering you to make strategic decisions and effectively manage resources. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in the business sector aiming to enhance their knowledge. Aspiring product managers looking to build a solid foundation. Individuals interested in careers related to quality and process planning. Career path Merchandising Manager: £40,000 - £60,000 per annum Logistic Management Specialist: £30,000 - £50,000 per annum Product Manager: £45,000 - £70,000 per annum Quality Management Officer: £25,000 - £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Get to know what other are feeling simply through their Body Language Do you have trouble reading the situation in a room? Learn how to read a person's body language to understand the presence you are in and you can do that through this Body Language Diploma course. Body Language is a significant aspect of modern communications and relationships. Body Language is therefore very relevant to management and leadership, and to all aspects of work and business where communications can be seen and physically observed among people. Body language is also very relevant to relationships outside of work, for example in dating and mating, and in families and parenting. The sending and receiving of body language signals happens on conscious and unconscious levels.The study of body language, is also known as kinesics. This diploma course is created for people who need to learn more about communication. If you are someone who wants to learn body language and be able to communicate without speaking verbally, then you should consider this course. Course Highlights Body Language Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Body Language Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Body Language Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Body Language Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Body Language Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Body Language What Is Body Language FREE 00:15:00 How to Read Body Language FREE 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Body Language Diploma 00:30:00 Final Exam Final Exam- Body Language Diploma 00:30:00
Step into the realm of structured efficiency with our 'Project Management for Managers' course, a meticulously crafted syllabus designed to empower leaders in the corporate landscape. Begin your journey with the foundations of project management, where the path is set for aspiring leaders to navigate the intricacies of effective project delivery. Envision your potential unfolding as you grasp the globally recognized standards of PMBOK and PMI, essential for steering complex projects towards successful horizons. This course is tailored to imbue managers with the prowess to orchestrate teams, timelines, and resources with a maestro's precision. Advance further as you master the dynamics of the project life cycle, learning to synthesise time and quality management into a coherent strategy that resonates with your organisation's objectives. The curriculum extends beyond the traditional scope, incorporating essential soft skills like conflict resolution and communication, indispensable in today's fast-paced corporate environments. By the culmination of your learning expedition, expect to stand as a paragon of project management excellence, ready to catalyse growth and sustainability within your team and enterprise. Learning Outcomes Attain a thorough comprehension of project management fundamentals and PMBOK standards. Develop adeptness in planning, scheduling, and executing projects within set timeframes. Refine strategies for managing human resources, enhancing team performance and talent retention. Acquire expertise in managing organisational change and bolstering business resilience. Augment proficiency in risk assessment and procurement processes to safeguard project interests. Why choose this Project Management for Managers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Project Management for Managers Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Project Management for Managers course for? Managers seeking to augment their leadership with project management acumen. Team leaders aiming to adopt global standards in project execution. HR professionals focusing on improving talent and performance management. Executives looking to excel in change and crisis management. Operations managers keen on refining procurement and risk mitigation tactics. Career path Project Manager: £25,000 - £70,000 Risk Manager: £30,000 - £60,000 Human Resources Manager: £35,000 - £65,000 Operations Manager: £28,000 - £65,000 Business Analyst: £35,000 - £70,000 Supply Chain Manager: £30,000 - £60,000 Prerequisites This Project Management for Managers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Project Management for Managers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Project Management Introduction to Project Management 00:22:00 Module 02: PMBOK and PMI PMBOK and PMI 00:14:00 Module 03: Global Project Management Global Project Management 00:39:00 Module 04: Project Life Cycle Project Life Cycle 00:29:00 Module 05: Time Management Time Management 00:35:00 Module 06: Quality Management Quality Management 00:21:00 Module 07: Effective Planning & Scheduling Effective Planning & Scheduling 00:46:00 Module 08: Human Resource Management Human Resource Management 00:17:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Talent Management Talent Management 00:18:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 12: Managing Resources Managing Resources 00:18:00 Module 13: Change Management Change Management 00:23:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:17:00 Module 15: Conflict Management Conflict Management 00:18:00 Module 16: Stress Management Stress Management 00:16:00 Module 17: Communication Skills Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Procurement & Purchasing Management 00:21:00 Module 19: Risk Management Risk Management 00:23:00 Assignment Assignment - Project Management for Managers 00:00:00
Discover the core principles of effective retail operations through this comprehensive training program for retail assistants. Dive into essential topics such as retail management strategies, buying and merchandising, pricing techniques, supply chain management, and customer interactions. Learn the nuances of the sales process, customer checkout experiences, consumer behavior, and the significance of targeted marketing. Explore the art of communicating with customers and delve into retail psychology. Gain insights into negotiating deals with suppliers, ensuring store security, and understanding management skills for team leadership. This training equips aspiring retail assistants with a well-rounded understanding of the retail industry. Learning Outcomes: Grasp the fundamentals of retail management and strategies. Explore the complexities of retail buying and effective merchandising. Understand various retail pricing techniques and strategies. Master supply chain management principles within a retail context. Navigate the sales process and provide optimal customer checkout experiences. Analyze consumer behavior and apply targeted marketing approaches. Develop effective communication skills for customer interactions. Comprehend legal aspects such as the Consumer Rights Act. Why buy this Retail Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail Assistant course is ideal for Individuals aspiring to become retail assistants. Current retail employees seeking comprehensive training. Customer service professionals transitioning to retail roles. Individuals with a keen interest in retail operations. Prerequisites This Retail Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Assistant - Average Earnings: £16,000 - £22,000 per year. Customer Service Representative - Average Earnings: £18,000 - £24,000 per year. Visual Merchandiser - Average Earnings: £20,000 - £30,000 per year. Sales Associate - Average Earnings: £16,000 - £22,000 per year. Retail Supervisor - Average Earnings: £18,000 - £24,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Retail Management 00:20:00 Final Exam Final Exam - Retail Management 00:20:00 Assignment Assignment - Retail Assistant 00:00:00
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Description: A business process is a set of activities that will help to accomplish a specific organizational goal. It makes an organization's workflow more effective and efficient. It also helps companies leverage processes to achieve your purposes successfully. Business Process Management & Improvement explains the fundamentals of business process management and business process lifecycle. You will also learn about vision, design, modeling and execution phase. To be successful in business, you need to learn about leadership such as setting goals, lighting a path, and convincing others to follow. Besides, you will be exploring the gap analysis tools, which can help you define problems, find solutions and improve the process to boost your business. Following that, you will learn about lean process improvement. It helps in generating more value for customers with fewer resources. Additionally, you will also be able to deal with a sudden emergency situation. Learn business improvement techniques, methods and all the efficient matters that you need to get success in your business. So register now! Learning Outcomes: Provide definition for business process management as well as associated ideas Identify the crucial methods that play in a business Understand the role of technology for process management Improvise an outlook for directing process management Realise how to design or develop the current system by applying the business process lifecycle Build a process map Execute a what-if analysis to advance your procedures Apply and look out process changes Figure out how Lean and six sigma terminologies can help manage and developing the systems Implement a range of contents as well as techniques to get rid of waste and avoidable items Know defining the term 'gap analysis' Recognise various kinds of gap analyses Learning to perform all phases of the gap analysis process Produce a gap analysis report Provide a definition to Lean as well as its major terminologies Relate the Toyota Production Process and the TPS house Analyse the five crucial progress concept Apply the Kano model Recognise as well as decrease different kinds of waste Generate a strategy for a more atmospherically Lean organisation Apply the PDSA and R-DMAIC-S models Execute Lean thinking frameworks, involving 5W-2H, Genchi Genbutsu as well as Gemba Make a preparation for at the same time, complete a basic 5-S Narrate the prime components of Kaizen incidents, particularly a Kaizen blitz Assemble, analyse, as well as explain data through applying flow charts, Ishikawa (fishbone) diagrams, and value stream maps Return to their organisation with a strategy to commence incorporating Lean for their corporate norms Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Process Management & Improvement is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Process Management & Improvement is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module : 2 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Module : 3 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Mock Exam Mock Exam- Business Process Management & Improvement 00:30:00 Final Exam Final Exam- Business Process Management & Improvement 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00