5724 Courses

Our up-to-date course covers the latest PMBOK 6, 7, and Agile updates, providing a simplified guide to project management. Learn the framework, processes, and knowledge areas, and see how they work together to manage projects and stakeholders. It is perfect for those seeking to efficiently manage projects and pass the PMP exam.

Responsible risk-taking is understanding your organization's risk policies and decision parameters. Apply characteristics of responsible risk-takers to become a more effective change agent. Understand that preparation steps for risk-taking create a safe environment for risk and reduce uncertainty. Learning Objectives Define responsible risk-taking, Employ a risk-taking assessment calculator, Implement preparation steps for risk-taking Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Anything that creates success should have a process built in to make it repeatable. Apply attributes of a successful system process to create repeatable success. Analyze your successful system process using a 'Success and Effect Diagram.' Learning Objectives Describe the attributes of repeatable success, Analyze a successful system process for repeat success Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand how to identify the symptoms of complacency that include feeling stuck, fear of change, boredom and if left unchecked and depression. All people experience complacency at different times, typically after a reaching a success. Implement strategies for overcoming complacency before it spreads. Learning Objectives Explain the dangers of team complacency, Apply eight ways to defeat complacency Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Pros of consensus-building are to gain widespread agreement with a group, but it's more time consuming that voting. There's no room for competitive positions trying to win over others in consensus. Agreement requires what's best for the team. Discover ways to navigate agreements and implement six steps for reaching team consensus. Learning Objectives Describe the conditions for successfully reaching consensus, Apply a quick-consensus model for urgent decisions, Implement six steps for reaching team consensus Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand opportunities for providing feedback that include opinion, recurring errors, behaviors, and work habits. Learn how to deliver positive feedback by being specific, timely, and avoiding pitfalls mistakes. Deliver opportunity feedback with planning, remembering to point out what's going well with your observations and invite a discussion. Learning Objectives Explain the conditions for giving constructive feedback, Effectively deliver positive feedback, Apply a Fast Feedback technique Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Use the three steps and tips for creative problem-solving to define the problem-often the most challenging stage in the process. Use techniques such as brainstorming, COPPER, the 5 Whys, Cause and Effect Fishbone, and SWOT Analysis. If you have a more complex problem, use the four step formal process to assist you. Learning Objectives Describe the biggest challenge in problem solving, Apply steps for Creative Problem-Solving brainstorming in a team, Implement a four-stage process for creative problem-solving Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan. Learning Objectives Explain why credibility is the core of influence and its two dimensions, Apply seven ways to build credibility to increase your influence, Implement three steps to restore damaged credibility Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Team culture problems can hold you back! Does your team struggle with low morale, poor communication, or conflicting personalities? Team culture problems can seriously impact productivity and happiness. We will equip you to identify and address these issues. Learn powerful assessment tools to diagnose your current culture, discover strategies for cultivating positivity and collaboration, and understand the steps to transform even the most toxic teams. Take control of your team's dynamics and unlock its full potential! Learning Objectives The following are some of the key outcomes in this course: Describe what is team culture and why does it matter Define types of team cultures Assessing your team culture Creating a strengths-based culture How to build a positive team culture Transforming a Negative Team Culture Target Audience Managers, Team Leaders, Young Professionals Course Outline Team culture problems can hold you back! Does your team struggle with low morale, poor communication, or conflicting personalities? Team culture problems can seriously impact productivity and happiness. We will equip you to identify and address these issues. Learn powerful assessment tools to diagnose your current culture, discover strategies for cultivating positivity and collaboration, and understand the steps to transform even the most toxic teams. Take control of your team's dynamics and unlock its full potential!

The biggest reason for lack of team motivation are psychological (work satisfaction) and performance obstacles. Take steps to remove or reduce those obstacles within your control or influence. Understand how you can be responsible for creating the workplace in which you want to be-an individual's motivated attitude is contagious. Learning Objectives Apply six steps for removing work satisfaction obstacles, Implement nine ways to keep team members motivated Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams