FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY. This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction. Attendees will be able to: Write clearly, creating an greater public perception of expertise; Be more efficient with written communication, reducing wasted time and adding to profitability; and Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment. TOPICS Benefits of using email Purpose of E-mail Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging Basic E-mail Plans Subject Lines Paragraph Structure Details Summary of Problem Use of CC and BCC TYPING IN ALL CAPS IS YELLING! Proofreading Online Format—Email Etiquette is a 90-minute interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar. Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York
Learn From Experts | QLS Endorsed Diploma | 6-in-1 QLS Endorsed Bundle | Free QLS Hard Copy Certificates | 300 CPD Points | Tutor Support | Lifetime Access
Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant:
About this Training Course One of the main challenges for today's managers is effectively leading and successfully communicating vision that inspires employees to perform. Good leadership engages people and employees who feel both engaged and enabled contribute to higher levels of growth and productivity. They will remain longer with the organisation, perform better and ultimately deliver better service to your customers. This popular 3 full-day course will equip you with key skills that you can utilise to maximise your staff's performance in line with the company's objectives. This interactive course will also empower you with strategic approaches to overcome the people challenges that you may encounter while enabling you to optimise your business strategies successfully. An ILM Recognised programme. Training Objectives What are the benefits that you will gain from attending this course? * Enhance your personal effectiveness and decision-making * Learn how to boost your influencing capability * Inspire enthusiasm, motivation and commitment * Communicate effectively across a multi-cultural team * Nurture your relationships and strengthen your team * Develop an empowering partnership team culture Target Audience Who should attend this course? Anyone involved in leading a business unit or a project team can attend. It covers relationships with host governments, contractors, suppliers and local communities which constitute critical alliances for the development of a project. This course is essential for team leaders, supervisors or managers from the following functions: Project management engineers from various technical disciplines Ad-hoc or special project team leaders in legal, technical & financial disciplines Country managers or business development officers of contractors JV management executives or officers Government officials or industry liaison officers Procurement or contracts executives or officers Trainer Your course leader is the author of Spirit IntelligenceTM and specialises in executive leadership facilitation and management development. He gained a first class honours degree in chemical engineering from Edinburgh University in Scotland and has undertaken postgraduate studies in psychology at Macquarie University in Sydney, Australia. Your course leader's corporate career spanned 14 years in Oil and Gas with BP, Amoco and AGL. Since 1993, he has worked across five continents with more than 170 clients including Rothschild, QBE, AT&T, Intel, Towers Perrin, Thomas Cook, Fujitsu, Nortel, Frank Russell, Electrolux, Arab Bank, Cable and Wireless, GSK, Merck, Sharpe and Dome, World Vision, Ericsson, IBM, Placer Dome Gold, Jim Beam, Ernst & Young and Commonwealth Bank of Australia. He focuses on what he calls tapping The Hidden Advantage to unleash the power of the whole person - the power of the body and mind, the passion of the emotions and the enthusiasm, motivation, commitment, initiative, creativity, resilience and persistence of the spirit in business. He is very experienced internationally in both skills enhancement and the strategic facilitation of tough and intractable client challenges. His approach is pragmatic. He provides his clients with a powerful range of practical tools and approaches to enable management to tap The Hidden Advantage latent in their staff and achieve optimum performance and results. A powerful and compelling speaker, he combines humour, energy and passion. He draws on a wealth of personal experience and thorough research. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Designed with the experienced user in mind, this one day course offers those already familiar with Illustrator the chance to explore more of its complex creative options, and increase their productivity and output. Creating 3D type and shapes, advanced use of colour and bespoke brushes are just some of the advanced techniques you will learn for creating professional print and web-ready artwork.
ð Unlock Peak Efficiency: Streamline Your Business Workflow with Zapier Mastery! ð Are you drowning in a sea of repetitive tasks, drowning in a sea of emails, and struggling to keep up with the demands of your business? It's time to break free from the chains of manual work and revolutionize the way you operate. Introducing 'Streamline Your Business Workflow Using Zapier' - Your Ultimate Guide to Automating Success! ð Why Zapier? Zapier is the powerhouse that transforms your everyday apps into a seamless orchestra of productivity. From automating routine tasks to connecting your favorite apps effortlessly, Zapier is the key to unlocking a new era of business efficiency. ð What Will You Learn? â Automation Unleashed: Discover how to automate mundane tasks and focus on what truly matters. â Zapier Essentials: Master the foundations of Zapier to become a workflow wizard. â Custom Zaps for Your Needs: Tailor automation to fit your unique business requirements. â Integration Mastery: Seamlessly connect apps to create a well-oiled business machine. â Boost Productivity: Save time, reduce errors, and enhance collaboration among your team. ð Course Highlights: ð Practical Application: Learn by doing with hands-on exercises and real-world scenarios. ð Comprehensive Resources: Access a treasure trove of guides, templates, and cheat sheets. ð©âð» Expert Guidance: Benefit from industry insights and tips from Zapier veterans. ð¤ Community Support: Connect with like-minded individuals and share your automation triumphs. ð¼ Who is This Course For? Small Business Owners Entrepreneurs Marketing Professionals Operations Managers Anyone Seeking Business Efficiency ð Why Wait? Enroll Today and Transform Your Business Tomorrow! Join the ranks of successful entrepreneurs who have harnessed the power of Zapier to streamline their workflows, boost productivity, and reclaim valuable time for what truly matters. Don't let manual tasks hold you back - automate your success with 'Streamline Your Business Workflow Using Zapier'! Course Curriculum Basic Overview and Pricing 00:00 Navigating the Interface 00:00 Zapier Integrations By Search 00:00 Zapier Integrations by Internal Search 00:00 Autoresponder App Integrations 00:00 Autoresponder App Integrations-2 00:00 Productivity App Integrations 00:00 Productivity App Integrations - Part 2 00:00 Facebook Integrations 00:00 Instagram Integrations 00:00 LinkedIn Integrations 00:00 Twitter Integrations 00:00 YouTube Integrations 00:00 GoTo Webinar Integrations 00:00 Google Docs Integrations 00:00 Microsoft Office Integrations 00:00 WordPress Integrations 00:00 PayPal Integrations 00:00 Quickbooks Integrations 00:00 Conclusion 00:00 Advanced Course Overview 00:00 Advanced Multi-Step Integrations - Part 1 00:00 Advanced Social Media Integrations 00:00 Advanced Affiliate Network Integrations 00:00 Zapier Web Hook Integrations 00:00 Zapier Advanced Web Hooks - RSS 00:00 Zapier Advanced E-Mail Integrations 00:00 Zapier Advanced E-Mail Integrations 00:00 Zapier Calendar Integrations - Scheduling 00:00 Zapier Advanced Calendar Integrations 00:00 Zapier Advanced SMS Integrations 00:00 Zapier Advanced SMS Integrations - Part 2 00:00 Zapier Advanced Event Integrations - Part 1 00:00 Zapier Advanced Event Integrations - Part 2 00:00 Zapier Advanced Storage Applications 00:00 Zapier Advanced Storage Integrations 00:00 Zapier Advanced Invoicing Integration 00:00 Zapier Advanced Custom Form Integrations - Part 1 00:00 Zapier Custom Form Integration 00:00 Conclusion 00:00
ð Unlock Success with 'Efficient Project Delegation on Upwork'! ð Are you tired of feeling overwhelmed by the workload on Upwork? Ready to scale your freelancing business to new heights? The key to skyrocketing your productivity and profitability lies in mastering the art of Efficient Project Delegation! ð Why This Course? In 'Efficient Project Delegation on Upwork,' we bring you a comprehensive guide to transforming your freelance career. This course isn't just about delegating tasks; it's about strategic empowerment, maximizing efficiency, and reclaiming your time. Whether you're a seasoned freelancer or just starting, this course is designed to elevate your Upwork experience. ð¡ What You'll Learn: ð Strategic Delegation Techniques: Discover proven methods to delegate tasks effectively, ensuring high-quality results every time. ð Business Scalability: Learn the secrets to scaling your freelancing business on Upwork without burning out. ð¤ Building Virtual Teams: Master the art of assembling and managing virtual teams that work seamlessly together. â° Time Management Mastery: Gain insights into time-saving strategies that allow you to focus on what truly matters. ð Crafting Clear Instructions: Develop communication skills that minimize misunderstandings and maximize productivity. ð Navigating Upwork's Platform: Unlock the full potential of Upwork's features to streamline your project delegation process. ð What's Included: ð Comprehensive Video Lessons: Engaging and practical lessons to guide you through every step. ð Actionable Worksheets: Apply what you learn to your unique freelancing situation. ð¤ Q&A Sessions: Get your burning questions answered by industry experts. ð Certificate of Completion: Showcase your newfound skills to clients and stand out from the competition. ð¯ Who Should Enroll: Freelancers looking to scale their Upwork business. Business owners aiming for optimal project management. Anyone eager to reclaim their time and boost productivity. ð Why Wait? Enroll Now and Transform Your Upwork Experience! Don't miss out on this opportunity to elevate your freelancing career. Join 'Efficient Project Delegation on Upwork' today and embark on a journey towards success, efficiency, and unparalleled growth. Course Curriculum
Embark on a journey of productivity mastery with our course, 'Learn Todoist Basics in 1,2,3.' Immerse yourself in the art of efficient task management as we unravel the secrets of Todoist, transforming the way you approach your daily workflow. From understanding the various versions of Todoist to delving into the intricacies of projects, tasks, and labels, this course is your passport to streamlined productivity. Dive into the world of task filtering, shortcuts, and project templates, acquiring the skills to navigate Todoist with ease. This isn't just a course; it's your gateway to unlocking the full potential of Todoist in a simple, 1-2-3 format. Elevate your productivity game and reclaim control of your schedule. Learning Outcomes Master the different versions of Todoist, understanding their unique features and benefits. Gain proficiency in creating and managing projects, enhancing your ability to organize tasks effectively. Explore the nuances of tasks, sections, labels, and flags for a comprehensive understanding of Todoist's capabilities. Acquire the skills to efficiently use filters, shortcuts, and project templates for a seamless workflow. Understand advanced features like recurring tasks, pinned favorites, and settings, enabling you to tailor Todoist to your specific needs. Why choose this Learn Todoist Basics in 1,2,3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn Todoist Basics in 1,2,3 course for? Professionals seeking to enhance their task management skills. Students looking for a practical and efficient way to organize their academic responsibilities. Entrepreneurs and small business owners aiming to boost their productivity. Individuals interested in adopting a user-friendly task management tool for personal and professional use. Team leaders and project managers looking to introduce Todoist into their team's workflow. Career path Productivity Specialist: £25,000 - £40,000 Project Coordinator: £28,000 - £45,000 Entrepreneur/Small Business Owner: Earnings vary based on business success Personal Assistant: £22,000 - £35,000 Office Administrator: £20,000 - £30,000 Digital Nomad/Remote Worker: Earnings vary based on role and industry Prerequisites This Learn Todoist Basics in 1,2,3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Learn Todoist Basics in 1,2,3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Learn Todoist Basics in 1,2,3 Lesson 01: Todoist Versions 00:03:00 Lesson 02: Projects 00:06:00 Lesson 03: Tasks and Sections 00:14:00 Lesson 04: Labels 00:07:00 Lesson 05: Flags 00:03:00 Lesson 06: Comments 00:02:00 Lesson 07: Filters 00:09:00 Lesson 08: Settings, Karma, Shortcuts 00:09:00 Lesson 09: Pinned Favorites 00:04:00 Lesson 10: Start Page 00:02:00 Lesson 11: Todoist Project Templates 00:02:00 Lesson 12: Recurring Tasks 00:03:00
Introduction: Slips, trips and falls in the workplace are some of the biggest causes of increased employee absenteeism, insurance costs and lowered productivity. By implementing stringent risk assessment procedures and regular inspections, you can significantly reduce the risk of accidents. Responsible employers understand that they have a legal and moral duty to promote employee health and wellbeing by creating a safe work environment. This course explains the following topics in detail: The importance of maintaining a safe workplace environment for employees, as well as visitors; understanding the negative effects of employees working in a risky environment, which increases the likelihood of slips, trips and falls; Common hazards found in workplace environments, including trailing cables, contaminated and uneven floor surfaces, poor lighting, unguarded stairs, clutter and improper cleaning methods; The selection of appropriate footwear, including the design of the outer sole and the materials used to make the shoes; the tread and cleat pattern, as well as the tread depth. Preventative techniques, in order to eliminate risks, including conducting risk assessments, training cleaning staff to use proper techniques and educating employees to immediately report any spills; Other control measures, including providing education and training to employees and cleaning staff, providing adequate lighting, installing ramps and railings along stairs, using proper mopping and spill clean-up techniques and unclogging drains. Important benefits of studying the course include: Improved levels of wellbeing, health and happiness amongst employees A minimisation in employee absenteeism, a reduction of sick days and insurance costs Gaining a well-deserved reputation as a responsible and caring employer The maximisation of productivity and profits.
The Time Management Course course is designed to equip learners with the skills to maximise their productivity in their personal and professional life. It covers essential time management tools and strategies for ensuring an organised workspace, home and mind. You will also learn how environment can impact your productivity, so you can make the necessary lifestyle changes to increase efficiency at your workplace. This Time Management Course is a skill-based personal development course open to anyone looking to learn more about the key principles of effective time management. Enrol today and learn from the experts how to make better use of your time for ultimate productivity! This best selling Time Management Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Time Management Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Time Management Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Time Management Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Time Management Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Time Management Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Time Management Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.