4042 Courses

Ever wondered what goes on inside the mind of a criminal? This Criminal Psychology: Criminal Minds Course takes you beneath the surface of criminal behaviour, giving you a sharp insight into the psychological factors that drive unlawful acts. Through gripping case studies, psychological theories, and behavioural analysis, you'll explore how criminal minds operate — from motivations and mental disorders to profiling techniques used by investigators. Each module offers a structured journey into the darker corners of the human psyche, all from a safe academic distance. Whether you're intrigued by serial offenders or fascinated by forensic profiling, this course helps you connect the dots between psychology and crime. It's an eye-opener for those curious about the psychological dynamics behind antisocial behaviour, manipulation, and deviance. You’ll gain theoretical knowledge that not only sharpens your understanding of crime, but also piques your critical thinking — no need for flashing blue lights, just a solid internet connection and a curious mind. Learning Outcomes: Gain a comprehensive understanding of the foundations of criminal psychology, including criminology, forensic psychology, and the types and theories of crime. Develop insights into the psychological makeup of criminal minds, including mental disorders, aggression, violence, and criminal behaviour in children, women, burglars, domestic violence, murderers, serial killers, and rapists. Learn practical skills in criminal psychology, including criminal profiling, interviewing suspects, detecting lies, eyewitness testimony, and expert witness testimony. Understand the criminal justice system's approach to prevention, punishment, rehabilitation, and restoration of justice. Apply knowledge of criminal psychology to real-world scenarios, including criminal investigations, trials, and other aspects of the criminal justice system. Our Criminal Psychology: Criminal Minds course is designed to provide an in-depth understanding of criminal psychology and the factors that contribute to criminal behaviour. Through this course, you will learn about different types of criminal behaviour, including psychopathy and violent behaviour, and gain insight into the criminal mind. Our expert instructors will guide you through the different techniques used to analyse crime scenes and evidence, as well as criminal profiling. This course is perfect for anyone interested in criminal justice, law enforcement, or psychology. It's designed to provide a solid foundation in criminal psychology and equip you with the knowledge and skills necessary to understand and prevent criminal activity. Whether you're looking to pursue a career in law enforcement or criminal justice or are simply interested in understanding the psychology of criminal behaviour, this course is the perfect fit for you. Criminal Psychology : Criminal Minds Course Curriculum Section 01: Foundations of Criminal Psychology Programme Overview Download Course Manual Introduction to Criminology Introduction to Criminal Psychology Introduction to Forensic Psychology Types of Crime Theories of Crime Section 02: Psychology of Criminal Minds Psychology of Criminal Children Psychology of Criminal Women Mental Disorders and Crime Psychology of Aggression and Violence Psychology of Burglars Psychology of Domestic Violence Psychology of Murderers Psychology of Serial Killers Psychology of Rapists Section 03: Practical Criminal Psychology Criminal Profiling Interviewing Suspects Structured interviews - Example Script Detecting Lies Eye-Witness Testimony Expert-Witness Testimony Prevention, Punishment, Rehabilitation, and Restoration of Criminal Justice How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Law enforcement professionals seeking to deepen their understanding of criminal behaviour. Criminal justice professionals looking to improve their knowledge of criminal psychology. Psychology students interested in exploring the field of criminal psychology. Anyone interested in understanding the psychology of criminal behaviour. Individuals looking to pursue a career in law enforcement or criminal justice. Career path Criminal Psychologist - £25,000 to £60,000 per year Police Officer - £20,000 to £45,000 per year Private Investigator - £18,000 to £40,000 per year Probation Officer - £22,000 to £36,000 per year Forensic Psychologist - £25,000 to £65,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Learning Outcomes Familiarise yourself with the research methods used in forensic psychology Learn about the different theories of offending Understand the characteristics of offenders Know the role of forensic psychology in the police investigation Learn how forensic psychology is used in the courtrooms Description Dive into the fascinating world of forensic science with the comprehensive Forensic Psychology Course. This course is designed to help you enrich your knowledge of forensic science and assist you in acquiring a promising career in the relevant industry. In this course, you will get introduced to the core principles of forensic science. The course will educate you on the different theories of offending. Furthermore, you will get to receive a detailed understanding of the attributes of offenders. The course will also focus on how forensic science is used in police investigations and courtrooms. Finally, the course will provide detailed lessons on forensic science practices. This course will not only equip you with the right skills but also provide you with a QLS- endorsed certificate. This certificate will help you land your dream job ion the relevant sectors. Enrol today! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £79. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, there will be an online assessment. You can take this assessment whenever you want. After you submit the assessment, our expert team will evaluate it. They will provide you with feedback and suggestions after the evaluation. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Criminal Analyst Investigator Police Officer

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of hydrotherapy with our comprehensive training course designed for healthcare professionals and enthusiasts alike. Whether you're looking to expand your therapeutic skills or delve into a new field, our Hydrotherapy Training offers everything you need to know to excel in this rejuvenating practice. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Hydrotherapy Training course, learners will delve into the fundamentals of hydrotherapy, exploring its various applications and benefits. They will gain a solid understanding of human anatomy and physiology as it relates to hydrotherapy practices. The course covers different types of hydrotherapy techniques and their specific uses in treating various health conditions. Learners will explore the physiological effects of hydrotherapy on the body, including its therapeutic impacts. Practical applications focus on hydrotherapy techniques tailored for the shoulder and lower limbs, addressing common issues and promoting recovery. Additionally, the course extends its application to hydrotherapy for animals, providing insights into how these techniques can benefit veterinary care. Overall, learners will acquire comprehensive knowledge and skills in applying hydrotherapy effectively, both for human rehabilitation and animal well-being. Course Curriculum Module 01: Introduction to Hydrotherapy Module 02: Anatomy and Physiology Review Module 03: Types of Hydrotherapy Module 04: Common Conditions Treated With Hydrotherapy Module 05: Effects of Hydrotherapy Module 06: Hydrotherapy for Shoulder and Lower Limb Module 07: Hydrotherapy for Animals Learning Outcomes: Identify various types of hydrotherapy treatments for therapeutic applications. Describe the physiological effects of hydrotherapy on the human body. Apply hydrotherapy techniques specifically for shoulder and lower limb conditions. Recognize common medical conditions treated effectively through hydrotherapy methods. Explain the anatomical structures relevant to hydrotherapy treatments. Explore hydrotherapy applications in veterinary care for different animal conditions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Physiotherapists looking to enhance treatment options. Sports therapists interested in holistic rehabilitation methods. Veterinarians seeking alternative therapeutic interventions. Healthcare professionals wanting to broaden therapeutic knowledge. Fitness trainers aiming to expand client rehabilitation techniques. Career path Hydrotherapist in a rehabilitation centre. Physiotherapy assistant with hydrotherapy specialization. Sports therapist focusing on hydrotherapy treatments. Veterinary hydrotherapist for animal rehabilitation. Aquatic therapist in healthcare settings. Hydrotherapy technician in a wellness centre. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of hydrotherapy with our comprehensive training course designed for healthcare professionals and enthusiasts alike. Whether you're looking to expand your therapeutic skills or delve into a new field, our Hydrotherapy Training offers everything you need to know to excel in this rejuvenating practice. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Hydrotherapy Training course, learners will delve into the fundamentals of hydrotherapy, exploring its various applications and benefits. They will gain a solid understanding of human anatomy and physiology as it relates to hydrotherapy practices. The course covers different types of hydrotherapy techniques and their specific uses in treating various health conditions. Learners will explore the physiological effects of hydrotherapy on the body, including its therapeutic impacts. Practical applications focus on hydrotherapy techniques tailored for the shoulder and lower limbs, addressing common issues and promoting recovery. Additionally, the course extends its application to hydrotherapy for animals, providing insights into how these techniques can benefit veterinary care. Overall, learners will acquire comprehensive knowledge and skills in applying hydrotherapy effectively, both for human rehabilitation and animal well-being. Course Curriculum Module 01: Introduction to Hydrotherapy Module 02: Anatomy and Physiology Review Module 03: Types of Hydrotherapy Module 04: Common Conditions Treated With Hydrotherapy Module 05: Effects of Hydrotherapy Module 06: Hydrotherapy for Shoulder and Lower Limb Module 07: Hydrotherapy for Animals Learning Outcomes: Identify various types of hydrotherapy treatments for therapeutic applications. Describe the physiological effects of hydrotherapy on the human body. Apply hydrotherapy techniques specifically for shoulder and lower limb conditions. Recognize common medical conditions treated effectively through hydrotherapy methods. Explain the anatomical structures relevant to hydrotherapy treatments. Explore hydrotherapy applications in veterinary care for different animal conditions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Physiotherapists looking to enhance treatment options. Sports therapists interested in holistic rehabilitation methods. Veterinarians seeking alternative therapeutic interventions. Healthcare professionals wanting to broaden therapeutic knowledge. Fitness trainers aiming to expand client rehabilitation techniques. Career path Hydrotherapist in a rehabilitation centre. Physiotherapy assistant with hydrotherapy specialization. Sports therapist focusing on hydrotherapy treatments. Veterinary hydrotherapist for animal rehabilitation. Aquatic therapist in healthcare settings. Hydrotherapy technician in a wellness centre. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of hydrotherapy with our comprehensive training course designed for healthcare professionals and enthusiasts alike. Whether you're looking to expand your therapeutic skills or delve into a new field, our Hydrotherapy Training offers everything you need to know to excel in this rejuvenating practice. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Hydrotherapy Training course, learners will delve into the fundamentals of hydrotherapy, exploring its various applications and benefits. They will gain a solid understanding of human anatomy and physiology as it relates to hydrotherapy practices. The course covers different types of hydrotherapy techniques and their specific uses in treating various health conditions. Learners will explore the physiological effects of hydrotherapy on the body, including its therapeutic impacts. Practical applications focus on hydrotherapy techniques tailored for the shoulder and lower limbs, addressing common issues and promoting recovery. Additionally, the course extends its application to hydrotherapy for animals, providing insights into how these techniques can benefit veterinary care. Overall, learners will acquire comprehensive knowledge and skills in applying hydrotherapy effectively, both for human rehabilitation and animal well-being. Course Curriculum Module 01: Introduction to Hydrotherapy Module 02: Anatomy and Physiology Review Module 03: Types of Hydrotherapy Module 04: Common Conditions Treated With Hydrotherapy Module 05: Effects of Hydrotherapy Module 06: Hydrotherapy for Shoulder and Lower Limb Module 07: Hydrotherapy for Animals Learning Outcomes: Identify various types of hydrotherapy treatments for therapeutic applications. Describe the physiological effects of hydrotherapy on the human body. Apply hydrotherapy techniques specifically for shoulder and lower limb conditions. Recognize common medical conditions treated effectively through hydrotherapy methods. Explain the anatomical structures relevant to hydrotherapy treatments. Explore hydrotherapy applications in veterinary care for different animal conditions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Physiotherapists looking to enhance treatment options. Sports therapists interested in holistic rehabilitation methods. Veterinarians seeking alternative therapeutic interventions. Healthcare professionals wanting to broaden therapeutic knowledge. Fitness trainers aiming to expand client rehabilitation techniques. Career path Hydrotherapist in a rehabilitation centre. Physiotherapy assistant with hydrotherapy specialization. Sports therapist focusing on hydrotherapy treatments. Veterinary hydrotherapist for animal rehabilitation. Aquatic therapist in healthcare settings. Hydrotherapy technician in a wellness centre. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a transformative learning journey with our course, 'Communication & Information Handling in Care,' where the art of communication meets the responsibility of safeguarding sensitive information. In a world where every interaction matters, this course transcends the basics. Module by module, you'll explore the intricacies of effective communication, decoding reactions and mastering the unspoken language of body cues. Barriers to communication become stepping stones as you uncover strategies to overcome them, ensuring seamless connections in the realm of care. Confidentiality takes center stage as you delve into the ethical landscape of records maintenance, emphasizing the significance of trust in care relationships. The course extends beyond theory, guiding you through the practical aspects of information handling, ensuring your skills are not just theoretical but ready to be applied securely in real-world care settings. Join us on this dynamic expedition where communication becomes an art, and information handling transforms into a secure, ethical practice. Learning Outcomes Master the nuances of effective communication in diverse care scenarios. Decode reactions and understand the subtle language of body cues. Overcome barriers to communication, fostering meaningful connections. Navigate the ethical landscape of confidentiality and records maintenance. Demonstrate secure and ethical handling of information in care contexts. Why choose this Communication & Information Handling in Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Communication & Information Handling in Care course for? Aspiring healthcare professionals eager to enhance their communication skills. Current care practitioners seeking a deeper understanding of information ethics. Individuals entering the care sector desiring a comprehensive foundation. Professionals in allied healthcare fields wanting to refine communication strategies. Those keen on mastering the ethical aspects of information handling in care. Career path Clinical Communication Specialist: £35,000 - £50,000 Health Information Manager: £30,000 - £45,000 Patient Advocacy Coordinator: £28,000 - £40,000 Care Quality Assurance Officer: £32,000 - £48,000 Healthcare Information Security Analyst: £38,000 - £55,000 Clinical Governance Advisor: £40,000 - £60,000 Prerequisites This Communication & Information Handling in Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication & Information Handling in Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Communication Introduction to Communication 00:17:00 Module 02: Reactions & Body Language Reactions & Body Language 00:17:00 Module 03: Barriers & How to Overcome It Barriers & How to Overcome It 00:18:00 Module 04: Confidentiality & Records Maintenance Confidentiality & Records Maintenance 00:15:00 Module 05: Handling Information Handling Information 00:17:00 Module 06: Secure Handling of Information Secure Handling of Information 00:18:00

Begin a rewarding educational venture with 'Partnership in Adult Care,' a course crafted to elevate your expertise in collaborative healthcare. Envision yourself playing a pivotal role in an integrated care framework, where partnership is central to delivering outstanding support to adults requiring care. The course commences with a deep dive into effective practices and targeted outcomes, equipping you with foundational knowledge crucial for impactful care delivery. Moving forward, you will engage with the principles of community involvement, understanding its significance in enhancing the well-being of those in care. Advance through the curriculum to grasp the immense value of teamwork in the adult care sector. This course expertly guides you through the complexities of resolving conflicts and dilemmas, essential for maintaining a harmonious care environment. You will also confront the challenges inherent in this field, learning to identify and surmount barriers while devising practical solutions. The final stages of your learning journey will focus on the implementation of these strategies and the importance of clear, compassionate communication within care settings. This course is not just an educational experience; it is a journey towards becoming a catalyst for positive change in adult care. Learning Outcomes Gain a thorough understanding of partnership practices in adult care. Learn the significance of community engagement in care settings. Develop strategies for effective collaboration and teamwork. Identify and resolve conflicts and dilemmas in adult care. Master the art of communication and solution implementation in care environments. Why choose this Partnership in Adult Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Partnership in Adult Care course for? Healthcare professionals seeking to enhance care delivery through partnership. Social workers focused on adult care. Managers and leaders in care settings. Individuals aspiring to work in collaborative care environments. Policy makers and advocates in the healthcare sector. Career path Care Manager - £26,000 to £40,000 Social Worker - £28,000 to £35,000 Healthcare Coordinator - £24,000 to £37,000 Community Engagement Officer - £23,000 to £36,000 Policy Advisor in Adult Care - £30,000 to £45,000 Healthcare Communications Specialist - £25,000 to £39,000 Prerequisites This Partnership in Adult Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Partnership in Adult Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Practices and Outcomes Practices and Outcomes 00:14:00 Module 02: Community Engagement Community Engagement 00:14:00 Module 03: Benefits of Collaboration Benefits of Collaboration 00:15:00 Module 04: Conflicts and Dilemmas Conflicts and Dilemmas 00:14:00 Module 05: Barriers and Solutions Barriers and Solutions 00:13:00 Module 06: Implementation Implementation 00:14:00 Module 07: Communication in Care Settings Communication in Care Settings 00:17:00

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Advanced will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills - Advanced will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Advanced course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Negotiation Skills - Advanced Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Advanced Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Advanced course. ******Courses are included in this Negotiation Skills - Advanced Course: Course 01: Level 7 Business Management Course Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Advanced course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Advanced Course: Module 1: An Overview of Negotiation Module 2: How to Prepare For Negotiations Module 3: The Process of Negotiation Module 4: Ways of Developing Persuasion & Influencing Skills Module 5: Ways of Developing Communication Skills Module 6: How to Develop Active Listening Skills Module 7: Comprehending Body Language Module 8: Assertiveness and Self Confidence Module 9: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Negotiation Skills - Advanced, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Advanced course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Advanced could prove instrumental in taking that important step into a leadership position for the first time. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills Training will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills Training course. ******Courses are included in this Level 5 Negotiation Skills Training Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Level 5 Negotiation Skills Training course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Level 5 Negotiation Skills Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Training could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included