45784 Courses

Ready to explore the techniques behind one of the most effective psychological approaches today? Our CBT Practitioner Training Course takes you deep into the structure of Cognitive Behavioural Therapy – showing how thoughts, feelings and behaviours interact and how to support positive change using proven methods. Whether you're interested in personal development or looking to build a solid foundation in CBT theory, this course brings clarity to the principles that shape modern therapeutic conversations. You’ll discover how distorted thinking patterns affect daily life, learn how to apply CBT strategies across a range of emotional challenges, and gain the knowledge to understand what drives behaviour. Designed for flexible learning, this course suits aspiring coaches, mental health advocates, or anyone drawn to structured psychological insight. With easy-to-follow lessons and downloadable content, you’ll enjoy the learning journey without leaving your desk. No fluff, just focused training—delivered in a way that keeps you thinking. Learning outcomes: Understand the core principles of Cognitive Behavioral Therapy (CBT) Learn to apply CBT techniques to a variety of mental health challenges, including anxiety, depression, and PTSD Develop skills in behavioural activation, thought challenging, and exposure therapy Enhance communication skills and build rapport with clients Understand ethical considerations in CBT practice Our CBT Practitioner course is designed to provide you with the skills and knowledge needed to become a confident and effective Cognitive Behavioral Therapy (CBT) practitioner. Through this course, you'll learn about the core principles of CBT and how to apply them to a variety of mental health challenges. Our expert instructors will guide you through a range of techniques, including behavioural activation, thought challenging, and exposure therapy, to help clients overcome their challenges and improve their overall well-being. By the end of this course, you'll have developed the skills and knowledge needed to make a meaningful difference in people's lives. ⊱⊱ CBT Practitioner Course Curriculum Lesson 1.1: Definition of Concept Lesson 1.2: 4 Factor model Lesson 1.3: Client strength+weakness Lesson 1.4: Developing Goals Lesson 1.5: structuring CBT session Lesson 2.1: Identifying triggers Lesson 2.2: Identifying feelings Lesson 2.3: Identifying physical reactions Lesson 2.4: Identifying thought part 1 Lesson 3.1: Cognitive restructuring part 1 Lesson 3.2: Cognitive restructuring part 2 Lesson 3.3: Problem solving part 1 Lesson 3.4: Problem Solving Part 2 Lesson 3.5: Behavioural Activation Part 1 Lesson 3.6: Behavioural activation part 2 Lesson 3.7: Exposure therapy part 1 Lesson 3.8: Exposure therapy part 2 How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who want to become CBT practitioners Mental health professionals who want to expand their knowledge and skills in CBT Friends and family members of individuals who struggle with mental health challenges Anyone who wants to learn more about CBT and its application to mental health Individuals who want to enhance their communication skills and build rapport with clients Career path CBT Practitioner Mental Health Counselor Psychotherapist Clinical Psychologist The salary range for these roles in the UK ranges from £25,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Looking to delve into the structured world of Cognitive Behavioural Therapy (CBT) from the comfort of your own environment? This CBT Practitioner Training Course offers a streamlined learning journey into the thought-feeling-behaviour cycle, equipping learners with a clear understanding of how CBT models can be applied to support mental well-being. With modules designed to build a strong theoretical grasp of CBT frameworks, this course provides insights into cognitive restructuring, behavioural techniques, and therapeutic communication—ideal for those keen to explore CBT through a structured and academic approach. Whether you're aiming to support others or seeking to understand your own behavioural patterns better, this course guides you through core principles, classic intervention strategies, and case-based scenarios—all in a learner-friendly format. Delivered entirely online, it ensures you can study at your pace, without pressure, yet with all the depth CBT demands. You’ll be learning concepts that have helped countless individuals make meaningful changes in their thought processes—an essential foundation for anyone interested in psychological support, coaching, or developing their understanding of therapeutic methods. Learning outcomes: Understand the core principles of Cognitive Behavioral Therapy (CBT) Learn to apply CBT techniques to a variety of mental health challenges, including anxiety, depression, and PTSD Develop skills in behavioural activation, thought challenging, and exposure therapy Enhance communication skills and build rapport with clients Understand ethical considerations in CBT practice Our CBT Practitioner course is designed to provide you with the skills and knowledge needed to become a confident and effective Cognitive Behavioral Therapy (CBT) practitioner. Through this course, you'll learn about the core principles of CBT and how to apply them to a variety of mental health challenges. Our expert instructors will guide you through a range of techniques, including behavioural activation, thought challenging, and exposure therapy, to help clients overcome their challenges and improve their overall well-being. By the end of this course, you'll have developed the skills and knowledge needed to make a meaningful difference in people's lives. CBT Practitioner Course Curriculum Lesson 1.1: Definition of Concept Lesson 1.2: 4 Factor model Lesson 1.3: Client strength+weakness Lesson 1.4: Developing Goals Lesson 1.5: structuring CBT session Lesson 2.1: Identifying triggers Lesson 2.2: Identifying feelings Lesson 2.3: Identifying physical reactions Lesson 2.4: Identifying thought part 1 Lesson 3.1: Cognitive restructuring part 1 Lesson 3.2: Cognitive restructuring part 2 Lesson 3.3: Problem solving part 1 Lesson 3.4: Problem Solving Part 2 Lesson 3.5: Behavioural Activation Part 1 Lesson 3.6: Behavioural activation part 2 Lesson 3.7: Exposure therapy part 1 Lesson 3.8: Exposure therapy part 2 How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who want to become CBT practitioners Mental health professionals who want to expand their knowledge and skills in CBT Friends and family members of individuals who struggle with mental health challenges Anyone who wants to learn more about CBT and its application to mental health Individuals who want to enhance their communication skills and build rapport with clients Career path CBT Practitioner Mental Health Counselor Psychotherapist Clinical Psychologist The salary range for these roles in the UK ranges from £25,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Duration 3 Days 18 CPD hours This course is intended for Application Consultants and Team Leads Overview Be able to make all the basic customizing settings for maintenance processing In this course, students will be able to make all the basic customizing settings for maintenance processing. Notification Defining Notification Types Assigning Parameters to a Notification Type Planning Setting Up Order Types Assigning Maintenance Requirements to Orders Accessing a Spare-Parts Catalog Attaching Documents to Orders Attaching Visual Work Instructions to Orders Performing Inspection Rounds Using Work Centers in Plant Maintenance Controlling Maintenance Orders Ensuring Worker Safety Scheduling Checking Material Availability Scheduling Maintenance Orders Printing Notifications and Shop Papers Completion Performing Completion Confirmation Tracking Work Times and Activities Using Digital Signatures for Order Operations Sharing Information with Shift Notes and Shift Reports Settling Maintenance Orders Settling Refurbishment Orders Accessing Historical Maintenance Orders Additional course details: Nexus Humans PLM315 SAP Maintenance Processing - Operational Functions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PLM315 SAP Maintenance Processing - Operational Functions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Database Administrator Help Desk/CoE Support System Administrator Technology Consultant Overview This course will prepare you to: Use the SAP HANA cockpit to perform emergency trouble shooting, the SAP HANA traces to investigate for costly statements and to setup SAP HANA Workload Management and SAP HANA Capture and Replay tools. In this course, students will learn how to describe the methods and the tools needed for analyzing performance issues in SAP HANA. Emergency Analysis and Troubleshooting using SAP HANA cockpit 2.0 SP10 Handling System Offline Situations Handling System Hanging but Reachable Situations Analyzing a Suddenly Slow System Structural System Performance Root Cause Analysis Analyzing Memory Issues Analyzing CPU Issues Analyzing Expensive Statements Issues Analyzing Disk and I/O Issues Proactive Monitoring and Performance Safeguarding Configuring SAP HANA Alerting Framework Setting up SAP HANA Workload Management Using SAP HANA Capture and Replay Additional course details: Nexus Humans SAP HANA 2.0 SPS04 - Using Monitoring and Performance Tools training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP HANA 2.0 SPS04 - Using Monitoring and Performance Tools course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Application Consultants and Program Managers Overview Participants learn about the SAP Activate methodology in agile implementation techniques in SAP projects.The course enables participants to apply the Agile techniques in their projects through project use cases and simulations.This class is highly interactiveThis course complements agile courses from other providers, like Certified Scrum Master and/or PMI-ACP training. In this course, students will gain knowledge on how to use techniques in SAP projects. The Basics Agile and SCRUM 101 Introduction to SAP Activate Agile Project Fit Starting Agile Roles and Responsibilities Agile Project Organisation Prepare Agile Project Backlog Explore Phase Overview Create Product Backlog Definition of Done Iterative Build Release Planning Sprint Cycle Testing and Deploy Summary of Key Points Summary and key points Appendices Agile Manifesto Agile Use Cases Agile Fit Questions Agile Lean Design Templates Agile and SAP Solution Manager Additional course details: Nexus Humans ACT200 SAP Agile Project Delivery training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ACT200 SAP Agile Project Delivery course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for business and IT managers who may need to consider or work within a cloud computing environment. Overview Upon successful completion of this course, students will be able to: - identify the pros and cons of the cloud computing technology and determine its impact on businesses.- differentiate the currently-available cloud services.- differentiate cloud categories and adoption measures.- identify risks involved and risk mitigation measures in cloud computing. In this course, students will define cloud computing technology and describe its impact on IT scenario. Introducing Cloud Computing Impact of the Cloud on Businesses Cloud Computing?An Overview Cloud Components Differentiating Cloud Services Infrastructure as a Service (IaaS)?An Overview Platform as a Service (PaaS)?An Overview Software as a Service (SaaS)?An Overview Integrating Cloud Services Categories of Cloud Deployment Models Migration to the Cloud Identifying Risks and Risk Mitigation Measures Cloud Computing Risks Cloud Computing Risk Mitigation Measures Additional course details: Nexus Humans Introduction to Cloud Computing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Cloud Computing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Articulate Rise 360 is a elearning authoring tool that lets you create beautiful, fully-responsive interactive courses fast. All you need to use Rise is an internet connection and a web browser to get started. This one day workshop covers the full creation of a Rise project from beginning to end and demonstrates how you can customize the look of your course with different themes, create lessons, add blocks and integrate flashcards and quizzes. Getting Started with Rise Logging into Articulate Touring the Rise Interface Previewing a Rise Course Creating a New Rise Course Creating a Lesson Creating a Video Lesson Creating a Labeled Graphic Lesson Creating a Process Lesson Creating a Sorting Activity Lesson Creating a URL Embed Lesson Creating a Quiz lesson Customizing Lessons Understanding Blocks Image and Gallery Blocks Multimedia Blocks Interactive Blocks Divider Blocks Course Settings Customizing Theme Settings Customizing Label Settings Customizing Navigation Settings Sharing and Exporting Your Project Sharing a Rise Course Exporting a Rise Course Additional course details: Nexus Humans Articulate Rise 360 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Articulate Rise 360 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for To ensure success, students should have completed Excel Essentials and Excel Functions Including Pivot Tables and Lookups or have the equivalent knowledge and experience. Overview Upon successful completion of this course, students will understand the programming environment of Visual Basic for applications and know how to create custom procedures and functions that can expand their ability to use Excel more effectively. This course is intended for the experienced Excel users that want to gain knowledge of visual basic for applications (VBA). Introduction to Macros Recording Macros Absolute and Relative How to Run a Macro Basics of Code Writing The VBA Environment (the ?VBE? window) Essential Tips, Tricks, Shortcuts Understanding VBA and Best Practice Crucial VBA Objects and Structures Variables and Data Types Conditionals (If, Select Case) Loops (For, Do) Interaction Interact with Data, Sheets, the Excel Application Interact with User (Message Box, Input Box) Errors Run Editing Debuging Handeling Errors Additional course details: Nexus Humans Excel - VBA Bootcamp training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excel - VBA Bootcamp course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel