Duration 4 Days 24 CPD hours This course is intended for If you want to advance from being a front-end developer to a full-stack developer and learn how Node.js can be used for hosting full-stack applications, this course is for you. Knowledge of JavaScript's basic syntax and experience with popular front-end libraries such as jQuery is required. You should also have used JavaScript with HTML and CSS, but not necessarily Node.js. Overview By the end of this course, you'll have the skills you need to tackle any real-world JavaScript development problem using a modern JavaScript approach, both for client and server sides.After completing this course, you will be able to: Apply the core concepts of functional programming Build a Node.js project that uses the Express.js library to host an API Create unit tests for a Node.js project to validate it Use the Cheerio library with Node.js to create a basic web scraper Develop a React interface to build processing flows Use callbacks as a basic way to bring control back This is your one-stop solution to mastering modern JavaScript. This course covers the latest features of JavaScript and advanced concepts, such as modularity, testing, and asynchronous programming. By the end of the course, you?ll know how to create a full-stack JavaScript application using NodeJS and how to use JavaScript in functional programming. JavaScript, HTML, and the DOM HTML and the DOM Developer Tools Node.js and npm What is Node.js? Node Version Manager (nvm) Node Package Manager (npm) Node.js APIs and Web Scraping Globals FileSystem APIs HTTP APIs What is Scraping? RESTful APIs with Node.js What is an API? What is REST? Useful Defaults and Easy Inputs Middleware The Contents of a JWT MongoDB Modular JavaScript ES6 Modules Object-Oriented Programming (OOP) npm Package? Code Quality Clear Naming Unit Tests Integration Tests End-to-End Testing Puppeteer Advanced JavaScript Language Features Supported in ES5, ES6, ES7, ES8, and ES9 OOP in JavaScript Sorting Maps and Sets Math, Date, and String Symbols, Iterators, Generators, and Proxies Asynchronous Programming Callback Hell Async and Await Event-Driven Programming and Built-In Modules Eventing Node.js Built-In Modules Handling Large Files in Node.js Functional Programming with JavaScript Functions ? First-Class Citizens Pure Functions Higher-Order Functions Function Composition Immutability and Side Effects Introduction to GraphQL Language Schemas and Queries
Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! The topic and profession of genealogy have experienced increasing popularity in recent years as a result of UK reality TV series and digital marketing. People are fascinated by their ancestors' stories and their ancestors' DNA journey through the years. The contents of this online course lesson will teach you how to begin and perfect research and discover astonishing information about people who came before us by utilising established research procedures approve by industry-standard specialists. This unique Course will help you to learn how to conduct intriguing research and open up new career opportunities. This Diploma in DNA Testing for Genealogy at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Genetics: substantial and easier than ever! This Course is a full package for conducting genealogical research and can assist you in obtaining a skilled position in this field. You'll learn how to turn genealogy into a career and how it fits into current culture. You may also anticipate a masterclass on DNA and its applications in research and genealogy. The ethics and privacy issues surrounding DNA research will be discussed, as well as the many sorts of DNA analyses that will be accessible to you for study. More information on the 10 "rules" for genealogy research, as well as how to use registers and census data, will be provided. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes : Find out how genealogy study can lead to new employability. Understand what a genetic is and what it contains. Explore why DNA is so important in genealogy. Recognize the sensitivity and ethical obligations that DNA research entails. Discover the many methods of DNA analysis. Learn the 10 "rules" of genealogy research. Obtain access to and research civil registration documents. Collect census data for important research purposes. With this comprehensive DNA & Genealogy course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Genetics: Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing these Genetics: course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities DNA & Genealogy course assessments that measure higher-level thinking and skills Complete the Genetics: program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Diploma in DNA Testing for Genealogy at QLS Level 4 Module 01: Introduction to Genealogy Module 02: Introduction to DNA Module 03: The Use of DNA Testing in Genealogy Module 04: DNA Testing Ethical Issues Module 05: Types of DNA Testing for Genealogy Module 06: Rules for Effective Genealogical Research Module 07: English Genealogy: Finding the Records- Part: 1 Module 08: English Genealogy: Finding the Records- Part: 2 Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this DNA & Genealogy course? Anyone interested in learning more about the topic is advised to take this DNA & Genealogy course. This course will help you understand the topic thoroughly and enable you to understand the basic concepts. Enrollment in this course is open to everybody. You can access the DNA & Genealogy course materials from anywhere in the world; there are no restrictions. You should enrol in this DNA & Genealogy course if you: Wish to gain a better understanding of DNA & Genealogy. Already working in this field and want to learn more about DNA & Genealogy. Is a student pursuing a relevant field of study? looking for a job in the DNA & Genealogy industry. Requirements The DNA & Genealogy program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This DNA & Genealogy course allows you to study at your speed and grow a quality skillset. Career path This DNA & Genealogy course will teach you the skills you'll need to do reliable genealogical research using DNA and public information. As a result, it includes the following occupations and roles: Historian Genealogist Historical Researcher Family History Consultant Ancestry Research Worker Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in DNA Testing for Genealogy at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in DNA Testing for Genealogy at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
This course is designed to introduce students to skills similar to what pentesters and hackers use in real-life situations. In addition, this course will provide a greater understanding of how vulnerabilities are discovered and exploited. This course will guide you on how to use pentesting tools in the real world.
Supercharge your career as an Oracle DBA! This in-depth performance tuning course empowers you to pinpoint bottlenecks, master essential tools like AWR and ASH, elevate your database's performance, and unlock your potential as a top-tier Oracle DBA.
Description: Microsoft Office products are considered as the gold standard for businesses across the globe. It has been proclaimed by people as the best program especially for working. Learning about the functionality of this program will help you survive the professional world. Through this course, you will learn all the essential skills, knowledge, and information about Microsoft Office 2010. You will learn how to make use of all the programs and features of Microsoft Office. Then you will learn how important Microsoft suites of the program can have an impact on its user. You will gain necessary skills, knowledge and information of Microsoft Word, Excel, Access, PowerPoint and Outlook. Who is the course for? New staff or workers who want to learn about the Microsoft Office Programs People who have an interest in all the features of the Microsoft Office Applications Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office 2010 Essentials course is a useful qualification to possess and would be beneficial for any type of professions or career from any type of industry you are in, such as: Account Officer Administrative Assistant businessman Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Senior Manager. Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Word 2010 for Beginners 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 00:30:00 Module Ten - Formatting Your Data 01:00:00 Module Eleven - Advanced Formatting Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2010 for Beginners 00:00:00 Microsoft PowerPoint Module One - Getting Started 01:00:00 Module Two - Opening and Closing PowerPoint 00:30:00 Module Three - Working with Presentations 00:30:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 00:30:00 Module Six - Formatting Text 00:30:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 00:30:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting Up Your Slide Show 00:30:00 Module Eleven - Showtime 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft PowerPoint 2010 for Beginners 00:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Getting Started With Access 01:00:00 Module Three - Using the Access Interface 01:00:00 Module Four - Working with Database Objects 01:00:00 Module Five - Creating Tables 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Creating Forms 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Creating Reports 01:00:00 Module Ten - Creating Queries 02:00:00 Module Eleven - Managing Your Database 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access 2010 for Beginners 00:00:00 Microsoft Outlook Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft Outlook 2010 for Beginners 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Duration 5 Days 30 CPD hours This course is intended for network professionals who are looking to build their foundational knowledge of the ClearPass product portfolio This training combines the following classes into one five day workshop, preparing you for the ACCP certification: ACF-Aruba ClearPass Fundamentals IAC-Implementing Aruba ClearPass Overview Ability to setup ClearPass as a AAA server Demostrate Configuration Guest, Ongurad, Onboard and Profiling features Integrate with External AD Server Understand Monitoring and Reporting Demostrate Scaling and deployment of best practices It prepares participants with foundational skills in Network Access Control using the ClearPass product portfolio. This 5-day classroom session includes both modules and labs to teach participants about the major features of the ClearPass portfolio Intro to ClearPass BYOD High Level Overview Posture and Profiling Guest and Onboard ClearPass for AAA Policy Service Rules Authentication Authorization and Roles Enforcement Policy and Profiles Authentication and Security Concepts Authentication Types Servers Radius COA Active Directory Certificates Intro to NAD NAD Devices Adding NAD to ClearPass Network Device Groups Network Device Attributes Aruba Controller as NAD Aruba Switch Aruba Instant Monitoring and Troubleshooting Monitoring Troubleshooting Logging Policy Simulation ClearPass Insight Insight Dashboard Insight Reports Insight Alerts Insight Search Insight Administration Insight Replication Active Directory Adding AD as Auth Source Joining AD domain Using AD services External Authentication Multiple AD domains LDAP Static Host Lists SQL Database External Radius Server Guest Guest Account creation Web Login pages Guest Service configuration Self-registration pages Configuring NADS for Guest Guest Manager Deep Dive Web Login Deep Dive Sponsor Approval MAC Caching Onboard Intro to Onboard Basic Onboard Setup Onboard Deepdive Single SSID Onboarding Dual SSID Onboarding Profiling Intro to Profiling Endpoint Analysis Deep Dive Posture Intro to Posture Posture Deployment Options OnGuard Agent Health Collection OnGuard workflow 802.1x with Posture using Persistent/dissolvable agent OnGuard web LoginMonitoring and Updates Operation and Admin Users Operations Admin Users Clustering and Redundancy Clustering Redundancy LAB Licensing ClearPass Licensing Base License Applications Single Sign-On Deployment Options ClearPass Admin Login SSO Access Network SSO ASO-Auto-Sign On Configuration and Demo ClearPass Exchange Intro Examples General HTTP Palo Alto Firewall Configuration Case Study Objectives Discussion Advanced Labs Overview
Training - Grants Fundraising: preparing and prospecting Session aimed at charitable trusts, foundations and grants fundraisers FREE for HIGN members | £25 for non-members THIS SESSION WILL NOT BE RECORDED Capacity capped at 50 sign-ups. We will operate a waiting list if we reach this number, and may ask hospices with more than one sign-up to release places. Grants are the most significant source of income for small charities, but what are the key elements underlying a successful grants income stream? In this session we look at those foundational criteria essential to setting your organisation up for a win and tips how to find the best grants. This session is less appropriate for those with mature grant funding programmes. By the end of this session, we aim for you to: · Gain insight into the overall process of grants funding · Understand what fundraisers need to know before writing applications · See how to cost effectively find funders David describes himself as a “product of small charities”. A service user as a child, volunteer since his teenage years and now is helping to payback through training, mentoring and consultancy projects. He started a ranging career in fundraising in 2006, before maturing into a training and consultancy role with small charities some 12 years later. In early 2022, David joined the FSI and re-built their partnership training programme, carrying it forward in his own style with Triceratops Training after the closure of the previous charity. Most of our associate trainers, like David, were also training or consultancy associates for the FSI, NCVO, Lloyds Bank Foundation or DSC. David currently leads training programmes with Battersea Dogs & Cats Home, several funders, CVS and other sector infrastructure organisations across the UK.
Embark on an exhilarating journey into online marketing and advertising with our comprehensive course. In today's digital age, mastering the art of online marketing is not just advantageous but imperative for success. Through engaging modules and hands-on exercises, we invite you to delve into the dynamic world of Internet marketing. Unlock the secrets to reaching your target audience effectively and maximising your online presence. Unleash your potential as you explore the intricacies of online advertising, from crafting compelling campaigns to harnessing the power of social media platforms. Our online marketing course offers a blend of theoretical knowledge and practical skills, equipping you with the tools necessary to thrive in the competitive digital marketing landscape. Whether you are a novice seeking to expand your horizons or an entrepreneur aiming to boost your business, this course provides the guidance you need to excel. With a focus on real-world applications, our online marketing and advertising course empowers you to create impactful campaigns that resonate with your audience. From mastering the art of search ads to leveraging the potential of LinkedIn and Twitter advertising, you'll gain invaluable insights into driving traffic and generating leads. Join us on this transformative journey and unlock endless possibilities in online marketing. Learning Outcomes: Develop a comprehensive understanding of online marketing strategies and techniques for advertisement. Gain proficiency in various advertising platforms, including Facebook, Twitter, and LinkedIn. Learn to build effective sales funnels for maximising profits and lead generation. Acquire skills in banner advertising and search ads to enhance online visibility. Apply learned concepts to real-world scenarios, creating impactful marketing campaigns. Why buy this Complete Online Marketing & Advertising Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Complete Online Marketing & Advertising Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Complete Online Marketing & Advertising Course for? Entrepreneurs looking to enhance their online presence. Marketing professionals seeking to broaden their skill set. Small business owners aiming to boost sales through digital marketing. Students interested in pursuing a career in online advertising. Individuals keen on learning effective strategies for internet marketing. Prerequisites This Complete Online Marketing & Advertising Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Online Marketing & Advertising Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Digital Marketing Specialist: £25,000 - £40,000 per annum Online Advertising Manager: £30,000 - £50,000 per annum Social Media Marketing Coordinator: £20,000 - £35,000 per annum Marketing Analyst: £25,000 - £45,000 per annum E-commerce Manager: £30,000 - £55,000 per annum Search Engine Marketing (SEM) Specialist: £25,000 - £45,000 per annum Course Curriculum Funnel Building For Massive Profits Intro To Funnel Building 00:01:00 Funnel Building - Part 1 00:04:00 Funnel Building - Part 2 00:07:00 Funnel Building - Part 3 00:09:00 Lead Generation, Traffic & List Building Intro To Lead Generation 00:01:00 Lead Gen - Lead Magnets 00:04:00 Lead Gen - Landing Pages 00:02:00 Lead Gen - Getting Traffic 00:05:00 LinkedIn Advertising Intro To LinkedIn Advertizing 00:01:00 LinkedIn Ads - Campaign Manager 00:07:00 LinkedIn Ads - Creating ADS That SELL - Part 1 00:08:00 LinkedIn Ads - Creating ADS That SELL - Part 2 00:04:00 How To Do Banner Advertising Intro To Banner Advertising 00:01:00 Banner Ads - Designing The Ad 00:04:00 Banner Ads - Ad Campaign Goals 00:05:00 Banner Ads - Setting Uo & Running Campaigns 00:12:00 Twitter Ads For Fun & Profit Intro To Twitter TimeLine Ads 00:01:00 Twitter Ads - Campaign Objects & Details 00:08:00 Twitter Ads - Ad Groups & Targeting 00:06:00 Twitter Ads - Creating The Ad _ Launching 00:04:00 Make Profits With Facebook Ads Intro To Facebook Newsfeed Ads 00:01:00 Facebook Ads - Marketing Objectives 00:05:00 Facebook Ads - Ad Targeting & Budgeting 00:11:00 Facebook Ads - Creating The Ad 00:10:00 Search Ads - For Massive Profits Intro To Search Ads 00:01:00 Search Ads - Marketing Objectives 00:05:00 Search Ads - Ad - Groups & Keywords 00:06:00 Search Ads - Creating & Monitoring Ads 00:05:00
Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights. Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings. Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service. Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00
Highlights of the Course Course Type: Online Learning Duration: 5 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about NLP practitioner Understand the core competencies and principles of NLP practitioner Explore the various areas of NLP practitioner Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert NLP practitioner NLP Practitioner Course Course Master the skills you need to propel your career forward in NLP practitioner. This course will equip you with the essential knowledge and skillset that will make you a confident NLP practitioner and take your career to the next level. This comprehensive NLP practitioner course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this NLP practitioner course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective NLP practitioner practice and equip you with the essential skills, confidence and competence to assist you in the NLP practitioner industry. You'll gain a solid understanding of the core competencies required to drive a successful career in NLP practitioner. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for NLP practitioner or for people who are aspiring to specialise in NLP practitioner. Enrol in this NLP practitioner course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive NLP practitioner course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this NLP practitioner can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This NLP practitioner course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This NLP practitioner course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This NLP practitioner course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: NLP Training NLP Lesson 1 - Introduction, Cause And Effect 00:14:00 NLP Lesson 2 - The Map Is Not The Territory 00:10:00 NLP Lesson 3 - Sensory Acuity 00:13:00 NLP Lesson 4 - Rapport 00:15:00 NLP Lesson 5 - Representational Systems 00:13:00 NLP Lesson 6 - Anchoring 00:12:00 NLP Lesson 7 - State Elicitation 00:07:00 NLP Lesson 8 - Language Patterns 00:11:00 NLP Lesson 9 - Language Patterns 2 00:11:00 NLP Lesson 10 - Chunking 00:14:00 Module 02: NLP Training NLP Lesson 11 - Frames & Reframing 00:10:00 NLP Lesson 12 - Reframing 00:10:00 NLP Lesson 13 - Strategies 00:15:00 NLP Lesson 14 - Meta Programs 00:10:00 NLP Lesson 15 - Timelines 00:14:00 NLP Lesson 16 - Values 00:17:00 NLP Lesson 17 - Goalsetting 00:11:00 NLP Lesson 18 - Goalsetting 2 00:13:00 NLP Lesson 19 - Models _ Applications 00:18:00 NLP Lesson 20 - Satir Categories 00:09:00 NLP Lesson 21 - Emotional Intelligence 00:14:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00