3639 Courses

Conflict Resolution Skills (In-Person) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

The qualification is aimed at learners already working or preparing to work in industry that is identified within the company's risk assessment of First Aid. The qualification has a recommended course duration of 2 days; however the course duration may be increased to meet additional learning needs if required but not reduced.

CIEH Level 2 Foundation HACCP certificate in manufacturing. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

Calling all plumbers and heating engineers! Take your first step towards becoming an MCS accredited Heat Pump Engineer in just three days!

Diploma in Occupational Health and Safety Management - Level 6The Diploma in Occupational Health and Safety Management - Level 6 (Accredited by Qualifi, UK) is a qualification for aspiring health and safety professionals. It is aimed at learners who are responsible for developing and applying health and safety procedures day-to-day in an organisation. They are likely to be managers looking to improve their knowledge and skills. This Level 6 Diploma in Occupational Health and Safety Management is designed to provide learners with the expertise required to undertake a career as a health and safety practitioner and it also provides a sound basis for progression to postgraduate study. Program Overview: Diploma in Occupational Health and Safety Management - Level 6 Key Highlights of Diploma in Occupational Health and Safety Management - Level 6 qualification are: Program Duration: 6 Months (Fast-Track Mode Available) Program Credits: 45 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. Alumni Status No Cost EMI Option Rationale for the Qualification - Level 6 Diploma in Occupational Health and Safety Management The rationale of the programme is to provide a career path for learners who wish to develop their practice capabilities within the health and safety sector. The expected outcome of the Diploma, which is the achievement of a recognised UK qualification, is for learners to develop the skills required by organisations and the industry globally.This qualification will: prepare learners for employment; and support a range of roles in the workplace. This qualification is suitable for part-time learners in the workplace but is equally appropriate for full-time learners who can also participate in formal work placements or part-time employment. Learners can progress into or within employment in the health and safety sector. Career Progression Learners completing the Level 6 Diploma in Occupational Health and Safety management can progress to: Level 7 Diploma, or Directly into employment in an associated profession, or An appropriate membership level with IOSH and/or IIRSM at Graduate/Full Member grade respectively. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Hazardous substances are found in all work environments. Without proper control, they can cost you your job, position or even life! So it wouldn't be wrong to say knowing COSHH is a part of your job responsibility. To your relief, this course has you covered! Through this Control of Substances Hazardous to Health (COSHH) Awareness bundle, you will learn to identify hazardous substances. This COSHH Awareness course will guide you through DSEAR and LOLER training. Additionally, you will learn how to deal with minor injuries at the workplace and gain guidance on electrical and fire safety training. Furthermore, from this COSHH Awareness course, you will find how to maintain personal hygiene during the coronavirus pandemic. This Control of Substances Hazardous to Health Awareness bundle is a collection of 11 professional designed courses: Course 1: COSHH Awareness Course 2: DSEAR Training Course 3: LOLER Training Course 4: Manual Handling Level 2 Course 5: Occupational Health and Safety Level 3 Course 6: Working at Height Awareness Diploma Course 7: Asbestos Awareness Level 2 Course 8: Workplace Health and Safety Diploma Course 9: Electrical and Fire Safety Training - Level 2 Course 10: Compliance & Business Risk Management Course 11: Personal Hygiene Throughout this course, you will learn the importance of COSHH and learn different precautions, including- COSHH Awareness Familiarise with COSHH regulations Learn about various health problems related to hazardous substances Acquire the skills to implement control measures for the safe work environment DSEAR Training Get a detailed introduction to DSEAR Discover ATEX and explosive atmospheres Grasp the concept of equipment and protection system LOLER Training Find out how to select lifting equipment and accessories Identify the factors affecting safe lifting operation Be competent with examination and inspection Manual Handling Level 2 Understand manual handling hazards and injuries Be proficient in controlling and reducing the risks Gain insights on safe lifting techniques Occupational Health and Safety Level 3 Comprehend the concept of the legal framework for workplace first aid Acquire skills in dealing with fractures and dislocations Learn about secondary illness breathing problems Working at Height Awareness Diploma Get an elaborated introduction to regulations and duties Equip with risk assessment and prevention knowledge Know in detail about work at height equipment Asbestos Awareness Level 2 Be taught on Asbestos and the Law Identify risk factors of asbestos Apprehend the concept of Asbestos Containing Waste (ACW) Disposal Workplace Health and Safety Diploma Uncover laws about health and safety at the workplace Know how to deal with accidents and ill health at work Get the hang of work equipment hazards and risk control Electrical and Fire Safety Training - Level 2 Obtain knowledge about fire safety Be informed about voltage and resistance Find out about measures of safety Compliance & Business Risk Management Discover five basic elements of compliance Gain an understanding of the Compliance Management System (CMS) Be acquainted with the risk management process Personal Hygiene Learn to improve and maintain oral health Get hands-on ear care secrets Be aware of personal hygiene during coronavirus pandemic Sign up now for the COSHH Awareness course and save yourself and your workplace while equipping yourself with essential knowledge! What You Get Out Of Studying With Apex Learning? Lifetime access to COSHH Awareness bundle materials Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative video modules taught by expert instructors Study the course from your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential Course Curriculum of COSHH Awareness Bundle Course 1: COSHH Awareness Module 01: Explained Module 02: Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures Course 2: DSEAR Training Module 01: Introduction to DSEAR Module 02: ATEX and Explosive Atmospheres Module 03: General Safety Module 04: Safe Working with Flammable Substances Module 05: Equipment and Protection System Module 06: Risk Assessment Course 3: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 4: Manual Handling Level 2 Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques Course 5: Occupational Health and Safety Level 3 Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing With Fractures and Dislocations Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing with Minor Injuries at the Workplace Module 12: Call for an Emergency Course 6: Working at Height Awareness Diploma Module 01: Introduction, Regulations and Duties Module 02: Risk Assessment and Prevention Module 03: Work at Height Equipment Course 7: Asbestos Awareness Level 2 Module 01: Asbestos Explained Module 02: Asbestos Identified Module 03: Asbestos and the Law Module 04: Risk Factors of Asbestos Module 05: Surveys and Risk Assessment Module 06: Asbestos Awareness Safety Module 07: Asbestos Containing Waste (ACW) Disposal Module 08: Accidental Disturbance of ACMs and Dealing with Emergencies Course 8: Workplace Health and Safety Diploma Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work Course 9: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedure Course 10: Compliance & Business Risk Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is carefully designed for those willing to acquire a life-saving skill for a safer workplace and to avoid any inconvenience that might cost losing a job or desired position. Hence, this course is perfect for- Students Graduates Job Seekers Job Holders Entrepreneurs Requirements Only a stable internet connection and a smart device are required to enrol for this COSHH Awareness course. Career path Completing this COSHH Awareness course will not only equip you with an essential skill but lead you to different job opportunities, like- Office cleaners and maintenance workers Facility Management Hospital and healthcare workers Agriculture workers Public facility workers Building site managers For these career opportunities, the average salary generally varies from £20,000 to £50,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (COSHH Awareness) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

QA Level 2 Award In Principles Of Manual Handling (RQF) Half day course (face to face), 2 sessions (virtual) Gives learners a good understanding of why manual handling is so important Gives learners the knowledge of safe manual handling principles Our full day course, Safe Moving and Handling, will also give learners sound practice in manual handling Course Contents: Common manual handling injuries Manual handling laws Responsibilities of employers and employees Manual handling risk assessments Safe movement principles associated with manual handling, including the body’s: Recognising a range of mental health conditions:Musculoskeletal systemCentre of gravityLever system Manual handling equipment:Types of manual handling aids and equipmentMaintenance and requirements for testing Theory of safe manual handling principles, including: Preparing for a lift Solo lifting, carrying and lowering an object Team manual handling Benefits of this course: 498,000 people people suffered from musculoskeletal disorders due to work related activities in 2018/2019 Of those, 138,000 were from people who had not suffered this before 6.9 million working days, or 26,436 working years, were lost due to work-related musculoskeletal disorders that year On average, each of those people had to take 16 days off work, with many never fully recovering from those injuries This course is there to help people avoid getting injured in the first place, saving both human suffering and cost to the employer and employee both Accredited, Ofqual regulated qualification Our Principles of Manual Handling Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Principles of Manual Handling Course fulfills the legal requirements and is a very good way to make sure you and your employees are trained in the principles of Manual Handling. The Ofqual Register number for this course is 603/2720/0

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We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.