470 Courses

Agile Scrum Master Course Overview This Agile Scrum Master course offers a comprehensive introduction to Agile methodologies with a particular focus on the Scrum framework. Learners will gain a clear understanding of Scrum principles, roles, events, and artefacts, enabling them to effectively support and lead Agile teams. The course emphasises the evolution from traditional development models to Agile, ensuring participants grasp how Scrum drives flexibility and continuous improvement. Designed to enhance both knowledge and leadership capabilities, it prepares learners for professional certification while equipping them with skills to improve team collaboration and project delivery efficiency. Upon completion, learners will be confident in facilitating Scrum processes, managing sprint cycles, and applying Agile metrics to monitor progress. Course Description This course delves into the essential concepts of Agile Scrum, starting with its foundational objectives and the transition from traditional project management to Agile approaches. Detailed exploration of the 2020 Scrum Guide updates helps learners stay current with industry standards. The curriculum covers the structure and responsibilities of Scrum teams, the cadence of Scrum events, and the purpose of Scrum artefacts. Additionally, it addresses the challenges of scaling Scrum for larger projects and incorporates advanced topics such as Agile requirements gathering, estimation techniques, and performance metrics. The learning experience is structured to build a thorough understanding of Agile frameworks, preparing learners for the Professional Scrum Master (PSM1) certification with guidelines and strategic tips. This course is ideal for those aiming to enhance their Agile knowledge and leadership within diverse professional environments. Agile Scrum Master Curriculum Module 01: Objectives and Targets Module 02: From the Traditional Development Model to the Agile Module 03: 2020 Scrum Guide: What’s New! Module 04: Bonus: Full eBook of the Course! Module 05: Scrum Module 06: The Scrum Team Module 07: Scrum Events Module 08: Scrum Artifacts Module 09: Scaling Scrum Module 10: Scrum in Practice! Module 11: Agile Requirements Module 12: Estimation Techniques Module 13: Agile Metrics Module 14: PSM1 Certification Preparation Guidelines, Tips & Tricks (See full curriculum) Who is this course for? Individuals seeking to master Agile Scrum principles and practices. Professionals aiming to advance their career in Agile project management. Beginners with an interest in Agile frameworks and team leadership. Project managers, team leads, and business analysts wanting to implement Scrum. Career Path Scrum Master in IT and software development teams. Agile Project Manager in various industries. Product Owner or Agile Team Facilitator roles. Consultant specialising in Agile transformation and coaching.

The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Online Course now available via Teachable Platform – Person Centred Mindset Learn at your own pace… lots of text and video support Course Category Person Centred Planning Description The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Many of these tools have been taken from MAPS and PATH, and parts also build on the person centred thinking tools. Testimonials Be the first… Learning Objectives This course will provide participants with an understanding of how to use a range of extreme person centred thinking tools to; Use graphics to facilitate creative conversations Learn from people’s stories and histories Listen to and facilitate dreams and nightmares Think about what is positive and possible Connect people with their communities Facilitate inclusion Who Is It For? Person Centred Planning Facilitators Support Workers / Day Centre Officers / Residential Workers Personal Assistants / Teaching Assistants Families Self Advocates Social Workers CAMHS teams Primary and secondary staff teams SENCOs Local Authority Support Services Course Content The course will introduce participants to a range of tools focused around supporting relationships, realising dreams, connecting people with their communities and capacity thinking. Participants will be coached in using the tools and given the opportunity to practice the tools and their graphic facilitation skills in a safe environment. The course will answer the following questions: How can we use ideas from MAP and PATH in our day to day work? How can I use graphics to facilitate conversations? How can we learn more about the people we support? How can we start to think about connecting people to their communities? If you liked this course you may well like: PERSON CENTRED PLANNING USING PATH AND MAPS

Join us for Giving and Receiving Feedback, an interactive session designed to help you build confidence in delivering timely, clear, and constructive feedback. During this session, you will: Learn techniques to deliver impactful and supportive feedback Understand how feedback supports individual and team growth Explore how to create an ongoing feedback culture This in-person session, led by Gail Zaleski, will give you the tools to communicate feedback in a way that drives performance and builds trust. Session Details: Date: Wednesday, 14th May 2025 Time: 11:00 a.m. – 12:15 p.m. Location: In-person Facilitator: Gail Zaleski All employees are welcome and encouraged to attend this practical and valuable development session.

Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Course Category Person Centred Planning Team Building and Leadership Description How to facilitate Person Centred Planning? How is it different from any other kind of meeting or planning? Person Centred working is great – but how exactly is it facilitated? How does it differ from ‘chairing a meeting” What skills and processes enable the group to work together effectively and avoid going off at tangents or dissolving into an unfocussed ‘discussion’ Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Making inclusive action plans using full participation and graphic facilitation Drawing on the planning tools MAPS and PATH (Pearpoint, Forest and OBrien 1997) and other facilitation sources we use both process and graphic facilitation to enable the group to build their picture of what they would love to see happening within their organisation/community in the future and we encourage this to be a positive naming, not just a list of the things they want to avoid. In this training we make this facilitation explicit and attempt to model, teach and enable practice of key skills and processes. Jack Pearpoint, Marsha Forest and John O’Brien developed these innovative PCP approaches in North America and they are being used successfully in many parts of the UK. The planning can focus on an individual, group or organisation and provides a powerful problem solving opportunity, which is flexible and robust enough for many occasions. Tell the story, find the dream, touch the nightmare, and explore who you are, what are the gifts and strengths of the person or group, what are the needs of those present and what is the action plan for the future? Testimonials Learning Objectives Participants understand group and graphic facilitation processes for Person Centred Planning Participants have skills and confidence to facilitate PATH/MAP processes Participants learn graphic as well as process facilitation skills. Strengthens practitioners inclusive practice Provides additional tools for those involved in inclusive work in schools and the wider community Further develop problem solving and planning skills Who Is It For ? Person Centred Planning Facilitators Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Voluntary Organisations Course Content The course answers the questions: Need to find new ways to facilitate Planning? How to facilitate Person Centred Planning? How is it different to any other kind of meeting or planning? Person Centred working is great – but how exactly is it facilitated? What are the skills and processes that will make the group work really well and a wonderful graphic to be created? Bored with annual reviews, transition plans and review meetings? Want to find a way of making meetings and planning feel more real and engaging? Need an approach, which engages a young person respectfully together with his or her family and friends? Want the ultimate visual record of the process of a meeting, which will help everyone, keep track? Want to problem solve and plan for the future of a small or large group, service or organisation up to the size of an LA? Inclusive Solutions offer an introductory day to facilitating person centred planning or a 3 – 10 session course which is practical as well as values based. Participants will receive direct individualised coaching and training. We will cover: Group and Graphic Facilitation processes Use of music and dramatic participation methodology The person being at the centre Family members and friends being full partners Planning reflecting the person’s capacities, what is important to the person and specifying the support they require to make a full contribution to their community Planning building a shared commitment to action that will uphold the person’s rights Planning leading to continual listening, learning and action and helping the person get what they want out of life. Essential Lifestyle Planning, PATH MAPS Personal Futures Planning

In this practical and engaging workshop there is input on team building, problem solving as a team, improving communication and handling conflict. This is participatory day of paper, pens, graphics, music and activity. There are no PowerPoint slides or even a projector and screen! Course Category Team Building and Leadership Early Years Inclusion Description Want a really creative, effective, inclusive team? In this practical and engaging workshop there is input on team building, problem solving as a team, improving communication and handling conflict. This is participatory day of paper, pens, graphics, music and activity. There are no PowerPoint slides or even a projector and screen! We keep the focus on interpersonal processes for getting the best out of the team. Making teams both creative and inclusive is fully explored and processes for maximising this examined. Effective leadership and management, which can transform teamwork through collaboration and consensus-building processes is covered. We refocus the team on its capacities and gifts as well as give insights into what to do when individuals are off track. The Native American medicine wheel guides us through four quadrants of leadership, vision, community and management.Harrison Owen in his work on ‘Open Space Technology’ depicts the ancient Medicine Wheel (Owen, 2003). This is derived from centuries of tradition among First Nation Americans and has informed many cultures in different ways. We have found this an extremely powerful metaphor for understanding the process of team and organisational change and renewal. The wheel of change begins in the north with a leading idea, for us – there is a better way of creating a team for inclusion. Travelling clockwise to the east we develop a shared vision of what this could look like in our setting, school or community. Then moving south we ask who needs to come with us on the journey. We wish to take as many community members along with us as we can. In an Early Years setting , this would mean enrolling the support of manager, the wider staff group, parents and ultimately children. Finally, at the west, we manage and implement the idea. We take action and turn the inclusive team into reality. The cycle of this medicine wheel is an excellent way to view change processes for any team, organisation or community. When we contemplate change, the risk is always that we will jump prematurely from the big ideas (leadership) to practice (management) and ignore the other two important phases of creating vision and engaging the wider community. When the going gets tough and the inclusion of a child or young person is beginning to seem extremely difficult if not impossible many will conclude that the child should no longer be present. We would like to challenge this. Why do we move so quickly to assuming the child is in the wrong place? Surely the real question should not be ‘do they belong here?’ – but rather – ‘what team support is needed here for this to work?’ Or even more fundamental, ‘who needs a team around them at this time?’ Who needs the team? Who is struggling with the inclusion most? Is it the young person, their practitioner or teacher, their headteacher, setting manager, their parent or even a member of the local support services? Whatever the answer a team may need to be built, rallied or reformed. The nature of and number of that team will depend upon the situation. Diversity of membership will most surely be important to strengthen the quality of the support and of the ideas generated. Use radical rethinking when creating a new team or when revitalising an existing one. Creating effective teams for inclusion requires a courageous capacity for understanding and nurturing change both within the team and with those who the team work with. Testimonials ‘What a fun, enjoyable day its been. Motivating and made me laugh not fall asleep!’?? ‘This was everything a team building day was supposed to be. I have learned a lot about the people I work with and my role within the organisation’ ‘I had reservations about attending yet another team building day but this was executed by two great facilitators and they worked with us so we truly understood what we were thinking and feeling.’ ‘Innovative and refreshing’ Learning Objectives Empowerment of team players Deepened insights into team processes Practical strategies for team building learned Processes for enhancing creativity of team members explored Celebration and recognition of existing strengths and talents   Who Is It For ? Any team Course Content This course answers the following questions: How can we re-energise our team? How can we make our team more inclusive? What tools can we use to work creatively in our team? We work around the ancient medicine wheel as it guides us through the four processes of leadership, vision, community and management. We place leading ideas in front of your team including ‘no kvetching’ and shared promises. We create a shared vision of how your team would love to be. We explore who the team is. When are they at their best? What happens when someone is off track? What do they really need? How do we take the community with us at a time of change? Finally we look at the management role of the team. Getting things done together. We use problem solving together as our focus for this. Finally your team will be asked to reflect. What has the training meant to them? If you liked this you may like: SUPPORT AND SUPERVISION FOR LEADERS

Laughter Therapy Course Overview Laughter Therapy is a unique and engaging course that explores the therapeutic power of laughter. Designed to enhance both mental and physical well-being, this course introduces learners to the principles and practices of laughter therapy. Participants will explore the science of humour and laughter, techniques to incorporate laughter into daily life, and how it can be used to improve relationships, emotional health, and overall happiness. By the end of the course, learners will understand the benefits of laughter on the brain and body, and be equipped with the tools to integrate laughter therapy into personal or professional settings. This course is suitable for those looking to improve their health and well-being or explore a new avenue for therapy and personal growth. Course Description In this course, learners will delve into various aspects of laughter therapy, starting with an introduction to its origins and principles. The course covers the science of humour, the physical and emotional benefits of laughter, and practical laughter techniques for stress relief, mental clarity, and social connection. Learners will gain insight into how laughter therapy can be used in diverse settings, from mental health care to workplace environments. Topics include understanding the physiological response to laughter, techniques to induce laughter, and the ways laughter can be applied to support different populations, including those with chronic illness, mental health issues, or stress. By the end of this course, learners will have gained knowledge on integrating laughter therapy into their daily lives or professional practices to enhance mental health, foster positive social environments, and improve overall well-being. Laughter Therapy Curriculum Module 01: Introduction to Laughter Therapy Module 02: Understanding Humour and Laughter Module 03: Techniques and Exercises for Laughter Module 04: Brain and Body Benefits Module 05: Laughter for Mental and Emotional Well-being Module 06: Laughter in Relationships and Social Settings Module 07: Laughter Therapy for Specific Populations Module 08: Integrating Laughter Therapy into Practise (See full curriculum) Who is this course for? Individuals seeking to improve their mental and emotional well-being. Professionals aiming to integrate laughter therapy into their practices. Beginners with an interest in laughter therapy or alternative therapeutic practices. Those seeking a new method to enhance their social interactions and relationships. Career Path Laughter Therapist Mental Health Professional Social Worker Well-being Coach Workplace Wellness Coordinator Community Health Facilitator

Train the Trainer, Trainer Development,

We are pleased to invite you to Skilful Conversations, a dynamic and interactive session focused on strengthening your communication skills to support more effective, open, and trust-based dialogue. This session will help you: Improve the quality of interpersonal communications Foster a culture of openness and inquiry Identify and challenge assumptions and thinking patterns that hinder progress Build greater authenticity and trust in your conversations Led by Gail Zaleski, this in-person workshop is a great opportunity to develop the skills needed for more productive and meaningful conversations in the workplace. Session Details: Date: Wednesday, 14th May 2025 Time: 9:30 a.m. – 10:45 a.m. Location: Maidenhead Office- Room: Beech Facilitator: Gail Zaleski We encourage all employees to attend and take advantage of this engaging learning opportunity.

Course Overview This comprehensive First Aid at Work course is designed to equip learners with the knowledge needed to effectively manage health-related emergencies in professional settings. Covering a wide range of workplace incidents, it explores the role of appointed persons, emergency protocols, and how to respond to common injuries and illnesses. Learners will develop confidence in managing both physical and mental health-related situations at work, including remote support and procedures adapted for the COVID-19 era. Whether you are an employee, manager, or business owner, this course provides essential guidance that aligns with UK regulations and first aid expectations in modern work environments. By the end of the course, learners will be familiar with key emergency response procedures and legal requirements, contributing to a safer and more responsible workplace culture. Course Description The First Aid at Work course offers in-depth learning across a structured series of modules that cover everything from primary and secondary assessments to CPR, AED usage, and mental health support. It examines various types of injuries and illnesses such as fractures, dislocations, breathing problems, and minor workplace injuries. The course also discusses the legal framework for first aid at work, risk assessments, and the importance of mental health awareness. Additionally, it addresses recent considerations such as pandemic-specific protocols and remote psychological support. Learners will gain theoretical insight into emergency handling, including when and how to contact emergency services. With up-to-date content aligned with UK standards, this course is ideal for those looking to support a health-conscious and safety-oriented work environment. Course Modules: Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid (See full curriculum) Who is this course for? Individuals seeking to understand workplace first aid responsibilities. Professionals aiming to support health and safety compliance in the workplace. Beginners with an interest in health and safety protocols. Managers, HR personnel, or safety officers seeking foundational knowledge in first aid. Career Path Workplace Health & Safety Officer HR and Compliance Manager Office Administrator with Safety Responsibilities Site or Facility Supervisor Community Support Worker Mental Health Support Facilitator Risk Management and Corporate Safety Advisor

This intensive week of skills practice, feedback and ongoing assessment is the final stage before becoming a fully-qualified human givens practitioner Dates: Mon 6th – Fri 10th Feb 2023Mon 26th – Fri 30th June 2023 Length: 5 days (9.00am – 5.30pm) Tutors: Dr Gareth Hughes, Jo Baker, Rosalind Townsend, Carol Harper Open to: Graduates of Part 2 of the Human Givens Diploma Qualification: Human Givens Practitioner Level Diploma (HG.Dip.P.) This week far exceeded my expectations – I can’t wait to get back and apply what I’ve learntJOHN BUCHANBERGER Part 3 is the Human Givens Practitioner Qualification; the pre-requisite to becoming a fully qualified human givens therapist, eligible for inclusion on the HGI’s Professional Register (which is independently accredited in the UK by the Professional Standards Authority for Health and Social Care). Throughout the week, students practise and demonstrate a broad range of practical therapeutic skills under close supervision and rigorous on-going assessment by the two tutors and experienced facilitators. Students who have already successfully graduated from the course enthuse about how useful and enriching it is. Between Part 2 and Part 3 of the Diploma students are expected to carry out extensive therapeutic practice, with a minimum of 10 different people, under ongoing supervision. For more information, please read the following downloads. Course Dates All Part 3 weeks are held at Engineers’ House in Bristol Winter 2023 – Code WK14 Mon 6th–Fri 10th February 2023 – FULL Summer 2023 – Code WK15 Mon 26th–Fri 30th June 2023 – Full, with waiting list Autumn 2023 – Code WK16 Mon 20th–Fri 24th November 2023 – Waiting list, please contact the office HOW TO APPLY: To attend Part 3, your supervisor must be happy that you have gained enough therapeutic experience and are ready to progress with this part of the Diploma. As there are only 12 places on each Part 3, we recommend you contact us as soon as possible to let us know which course you and your supervisor think you will be most likely to attend. Your name will then be added to the list for that course (for more information on this stage of the Diploma, see: Working towards Part 3). Please contact Fiona Heffernan if you have any questions about the course, or are ready to put your name down for a place on one. Meet your tutors Carol Harper Carol has 30 years’ experience in private practice, her holistic outlook and curiosity has influenced her professional development… Read more Dr Gareth Hughes Gareth is an HG psychotherapist, researcher, nationally recognised expert on university mental health and wellbeing and a Principal Fellow of the Higher Education Academy. Read more Jo Baker For many years Jo worked as a therapist within the Psychological Wellbeing department at the University of Derby, where she dealt with an extensive and varied caseload… Read more Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more