1074 Courses

A Medical Secretary, Where Care Meets Coordination, Bridging The Expertise Of Doctors With Patients' Health Journeys

This course helps you prepare for your CISSP certification. In this course, we will be discussing CISSP? Certification Domain 7 - Security Operations. This course is about how we secure our day-to-day operations, how we continue to function in a disaster event, and how we recover after an event. This domain makes up 13% of the exam questions.

Level 5 QLS Endorsed Course | QLS Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below. Level One – Introduction to Medical Terminology. “It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course. This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:- Basics of medical terminology – word building Common Roots, prefixes and suffixes Anatomy and physiology via a virtual tour of the body Major bones of the body Prescription writing and abbreviations Classification of drugs Common Abbreviations Instruments and investigations Medical Specialities and personnel Blood tests At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games. All attendees are given a Certificate of Attendance and a comprehensive handout. Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology. Medical Terminology Training Courses Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace. Click 'more course information' below to view further details of each of our courses. 

QLS Level 5 | FREE QLS Hard Copy Certificate | 150 CPD Points | Lifetime Access | Tutor Support

Feeling like you're drowning in tasks, scrambling to meet deadlines, and wishing there were more hours in the day? You're not alone. But what if you could transform your work life, boosting your Business Productivity to stratospheric heights? The Level 3 Certificate in Business Productivity is your launchpad to achieving just that. By enrolling in this Business Productivity course, you'll embark on a transformative journey where every lesson is meticulously crafted to equip you with the knowledge and skills necessary to drive Business Productivity to new heights. Delve into the intricacies of Productivity Training, unravel the dynamics of effective Teamwork, and hone your Communication skills to perfection. With a focus on theoretical foundations, this Business Productivity course provides a deep understanding of Business Productivity principles, allowing you to implement strategic solutions with confidence and precision. Ready to take your productivity to the next level? Enrol now and unlock the secrets to business success with our Level 3 Certificate in Business Productivity. Don't let tasks overwhelm you - take charge of your work life today! Course Learning Outcomes: Enhance your understanding of Business Productivity principles Master effective teamwork strategies Refine your communication skills for optimal collaboration Boost organizational efficiency and effectiveness Implement practical tools and techniques for productivity enhancement Foster a culture of continuous improvement and innovation Level 3 Certificate in Business Productivity Module 1: Introduction Module 2: Productivity Training Module 3: Teamwork Training 1 Module 4: Teamwork Training 2 Module 5: Communication Training Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Business Productivity Who is this course for: The Level 3 Certificate in Business Productivity is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Business Productivity, like - Business Productivity Specialist Operations Manager Efficiency Consultant Team Performance Analyst Communication Coordinator Project Efficiency Officer Requirements Level 3 Certificate in Business Productivity To enrol in this Level 3 Certificate in Business Productivity course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Business Productivity Career Path: Business Analyst Project Coordinator Office Manager Operations Assistant Administrative Supervisor Process Improvement Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Tick-tock, tick-tock. Time - the elusive currency that slips through our fingers like grains of sand. In a world where every second counts, mastering the art of Time Management isn't just a skill; it's a superpower. Welcome to the Level 3 Certificate in Time Management, where we unravel the mysteries of the clock and empower you to seize control of your most precious resource. Embark on a journey through twelve meticulously crafted modules Of Level 3 Certificate in Time Management, each a cornerstone in your quest for temporal mastery. From understanding the Importance and Benefits of Time Management to plugging the leaks that drain away precious minutes, this course is your roadmap to efficiency and productivity. Through a blend of insightful lessons and thought-provoking exercises of the Time Management course, you'll learn to identify priorities amidst the chaos, banish the twin demons of procrastination and distraction, and craft a bulletproof plan to tackle even the most daunting of tasks. With each module, you'll inch closer to unlocking your full potential, armed with a toolkit of Effective Time Management Techniques honed by centuries of collective wisdom. So, if you're tired of watching the clock mock your ambitions and dreams, it's time to take charge with our Level 3 Certificate in Time Management. Join us in this transformative journey and discover the Time Management secrets that will propel you to new heights, both personally and professionally. Your future awaits - are you ready to seize it? Learning Outcomes: Master the Importance and Benefits of Time Management. Evaluate current work practices for inefficiencies. Identify and prioritize tasks effectively. Develop strategies to combat procrastination and distractions. Set achievable goals and create actionable plans. Implement advanced Time Management techniques for optimal productivity. Level 3 Certificate in Time Management Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Time Management Who is this course for? Business Professionals Students Entrepreneurs Project Managers Freelancers Administrative Assistants Requirements Level 3 Certificate in Time Management To enrol in this Level 3 Certificate in Time Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Time Management Career Paths: Project Manager: £30,000 - £70,000 Executive Assistant: £25,000 - £45,000 Consultant: £40,000 - £80,000 Business Owner: Variable Operations Manager: £35,000 - £60,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In the vast expanse of organizational chaos, where files morph into forests and documents roam like wild beasts, there emerges a hero - the Document Control Specialist. Welcome to the Level 3 Certificate in Document Control Specialist, where order reigns supreme and chaos is but a distant memory. Prepare to embark on a journey with Level 3 Certificate in Document Control Specialist course that will transform you into the guardian of order, the sentinel of structure, and the maestro of meticulousness. Step into a world where every document tells a story, and every version carries the weight of history. Through eight meticulously crafted modules, as part of the Level 3 Certificate in Document Control Specialist, we unravel the mysteries of Document Control, from its foundational principles to the intricate strategies that govern its domain. From the lifecycle of documents to the nuances of quality assurance, this Document Control Specialist course is your compass in the tumultuous sea of information management. Become adept at navigating the labyrinthine landscape of project documentation, and master the art of electronic document management systems with ease. With each module of our course, you'll hone your skills, sharpen your instincts, and emerge as a virtuoso in the orchestration of order. So, if you possess a keen eye for detail, a passion for precision, and a penchant for perfection, then join us on this transformative journey with our Document Control Specialist course. With the Level 3 Certificate in Document Control Specialist, you're not just controlling documents - you're sculpting the very fabric of organizational excellence. Learning Outcomes: Understand the principles and elements of Document Control. Navigate the Document Control lifecycle with finesse. Implement effective Document Control strategies and instruments. Manage document quality and ensure adherence to standards. Oversee project document control processes. Master electronic document management systems and soft copy documentation. Level 3 Certificate in Document Control Specialist Module 01: Introduction to Document Control Module 02: Principles of Document Control and Elements of Document Control Environment Module 03: Document Control Lifecycle Module 04: Document Control Strategies and Instruments Module 05: Document Management Module 06: Quality Assurance and Controlling Quality of Documents Module 07: Project Document Control Module 08: Electronic Document Management Systems and Soft Copy Documentation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate in Document Control Specialist course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate in Document Control Specialist course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate in Document Control Specialist course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Document Control Specialist Who is this course for? Document Control Specialists Records Managers Compliance Officers Quality Assurance Managers Project Managers Administrative Assistants Requirements Level 3 Certificate in Document Control Specialist To enrol in this Level 3 Certificate in Document Control Specialist course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Document Control Specialist Career Paths: Document Control Specialist: £25,000 - £40,000 Records Manager: £30,000 - £45,000 Compliance Officer: £25,000 - £45,000 Quality Assurance Manager: £35,000 - £60,000 Project Manager: £30,000 - £70,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman. Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions. So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!   Bitesize Masterclass with Sophie Chapman Sophie Chapman EA to Steven Bartlett  Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle. After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett. Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years.  Kate Wood Masterclass Facilitator  Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session. Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts. When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside. Session topics: How to establish your self-leadership position in your EA capacity Transition from a PA to EA Career development Boundary setting and wellbeing Q&A with the audience - Open-Book Q&A What is a Bitesize Masterclass? Short burst session. Keynote speakers discuss key themes/topics they are passionate about. Q&A with the audience attendees - ask the questions you don't usually get to ask! Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊 Virtually delivered - attend from anywhere that's convenient for you! Packed with content, tips and tricks and from industry professionals who can share their experiences with you. Who will attend? PA's EA's Administrative roles --------------------------- At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together. ---------------------------