1295 Courses

In July 2022, the Financial Conduct Authority, or FCA, published a policy statement, with final rules, on its Consumer Duty initiative. This comprises a new principle, cross-cutting rules, and four outcomes for retail consumers. The Consumer Duty will mean that consumers should receive communications they can understand products and services that meet their needs and offer fair value, and obtain the customer support they need, when they need it. Clarity on the FCA's expectations, and firms' focus on what their customers need, should lead to more flexibility for firms to compete and innovate in the interests of consumers. With firms assessing how they are meeting their customers' needs, the FCA will be able to quickly identify practices that do not deliver the right outcomes for consumers and take action before practices become entrenched as market norms. Regulated firms will have to comply with the Consumer Duty from 31 July 2023, with a delayed implementation of 31 July 2024 for products that are closed or not being sold to new investors.

Compliance with food safety legislation is today a mandatory task for any business within the hospitality sector. Take a look at this Food Safety Course at Knight Training, and it's online! https://knight.training/products/food-safety

Sales management is the procedure of establishing a sales force, organising sales operations, and executing sales methods that enable a company to meet consistently, if not exceed its sales goals. When it comes to managing sales and improving sales performance for any size business, regardless of industry, the key to success is always accurate and consistent sales management processes. This begins with a great sales manager who understands how to inspire and lead a sales team. For this, you need to master these three skills that are Sales operations, Sales strategy, and Sales analysis. Aside from assisting your company in meeting its sales targets, a sales management system allows you to stay in tune with your industry as it grows and can mean the difference between survival and booming in an increasingly competitive marketplace. If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Level 7: Sales Management course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. This Level 7: Sales Management course covers sales management training, the rules, and regulations of a company. You will also learn how to build leadership, strategic thinking, motivate people, and much more. This Level 7: Sales Management course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Level 7: Sales Management course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Learning Outcomes After completing the Level 7 Sales Management course, the learner will be able to - Gain a solid understanding of sales culture Know the expectations of customer Follow organisational structure Expand his/her communication skill Learn strategic planning within prior deadline Know the hiring process Understand the role of an advisor Build a leadership on themselves Inspire peoples Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Main Course: Level 7: Sales Management ** Free Courses ** Course 01: Level 5 Retail Management Course 02: Level 4 Time Management Course Course 03: Level 5 Diploma in Risk Management Course 04: Level 7 Business management ** Other Benefits of Level 7: Sales Management Free 5 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing this Level 7: Sales Management course] **Level 7: Sales Management** Course Curriculum Module 01: Transitioning to Sales Management: New Responsibilities and Expectations Module 02: It's All About Communication Module 03: Sales Planning: Setting the Direction for the Sales Team Module 04: Time Management, Territory Planning, and Sales Forecasting Module 05: Recruiting, Interviewing, and Hiring the Very Best Module 06: Building the Environment for Motivation: Compensation, Plans, Recognition, and Rewards Module 07: Training, Coaching, and Counseling: When and How to Apply Each Module 08: Stepping Up to Be a True Leader >------------------< Assessment Method After completing each module of the Level 7: Sales Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 7: Sales Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7 Sales Management course is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements There are no specific requirements for this Level 7 Sales Management Course because it does not require any advanced knowledge or skills. Career path After completing this Level 7 Sales Management course, you may be able to pursue a variety of promising career opportunities.

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Sales Management 1:12:44 1: Module 01: Getting Prepared to Make the Call 04:32 2: Module 02: Understanding the Talk 06:55 3: Module 03: Creative Openings 04:12 4: Module 04: Making Your Pitch 09:42 5: Module 05: Handling Objections 07:29 6: Module 06: Following Up 09:34 7: Module 07: Setting Goals 06:07 8: Module 08: Sealing the Deal 06:25 9: Module 09: Managing Your Data 08:10 10: Module 10: Using a Prospect Board 08:38 11: CPD Certificate - Free 01:00 Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Soap and skincare business course with The Scottish Soapworks hosted by The Arienas Collective in Edinburgh City Centre

Macrame class with local artist Lucy Wayman hosted by The Arienas Collective creative workshop space in Edinburgh City Centre.

What can be a better investment than learning the essential skill like logistics management to run a successful organisation? This Logistics Management course bundle is such an investment opportunity. Grab the super package of the Logistics Management course to learn Logistics Management and all related things. This online course will let you study on your schedule and level up your skills in logistics management. These materials are rich with practical information that will help you learn Logistics Management most easily. Discussions on logistic management, transport management, purchasing & procurement, and inventory control course will make you knowledgeable on supply chain management. Logistic management in specialised fields like the oil and petroleum industry is also included here. Moreover, there is guidance on how to behave responsibly towards the environment by ensuring proper waste management. Make your Logistics Management learning effective by choosing this smart package of 20 premium courses. Wait no further! Along with this Logistics Management course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Logistics Management Bundle Consists of the following Premium courses: Course 01: Logistic Management Course 02: Transport Management Diploma Course 03: Purchasing & Procurement Course - Level 3 Course 04: Commercial Law Course 05: Supply Chain Management Course 06: Material Management Course 07: Inventory Controller Course 08: Warehouse Safety Course 09: Delivery Driver Training Course 10: Driver Safety Awareness Certificate Course 11: Spill Management Training Course 12: Logistics of Crude Oil and Petroleum Products Course 13: Certificate in Anti Money Laundering (AML) Course 14: Process Improvement: Reduce Waste Course 15: Operation Management and Retailing Course 16: Retail Management - Level 5 Course 17: People Management Skills Level 3 Course 18: Bookkeeping Tool : Google Sheets Course 19: Paralegal Course 20: Time Management Enrol now in Logistics Management to advance your career, and use the premium study materials from Apex Learning. Learning Outcome: Successful completion of this Logistics Management course bundle will give learners - Strong base on logistics and transport management Complete guidance on steps of logistic operation Familiarity with laws and regulations in logistics and supply chain Tips on security and control of the warehouse Knowledge of people and time management skills Boost the professional performance as a logistic manager The Logistics Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Logistics Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Logistics Management from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Logistic Management Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Learners from any educational background who want to discover transportation and logistics from scratch can enrol in this Logistics Management bundle. It will also be beneficial for those who just started working in the administrative field or fields related to warehousing, shipping, transportation, inventory, retail, etc. Requirements This Logistics Management course has been designed to be fully compatible with tablets and smartphones. Career path The knowledge and skills gained from this Logistics Management course bundle will add significant value to the progress of the following careers: Purchasing Manager Production Manager Production Warehouse Manager Facilities Manager Maintenance Supervisor And, most importantly Logistics Manager whose average salary is £38,534 per year in the United Kingdom. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Logistic Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

So you've decided to start your retail store, but you need a little bit of help in getting started; well you have come to the right place. It is not easy to start a retail business, but it doesn't have to be too difficult either. All you need is the right advice to help you figure out where to start. That is why this course has been designed. This will be your comprehensive guide to starting your very own retail business. You will be acquainted with the theoretical knowledge of concepts in the field of entrepreneurship. You will be equipped to start and manage your own business or find work in a general business role. You will also gain enough knowledge to continue your studies in this field at the next academic level. Course Highlights Business Startup & Planning Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Startup & Planning Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Startup & Planning Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Startup & Planning Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Startup & Planning Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Startup & Planning Diploma Introduction FREE 00:30:00 Is It Right for Me? FREE 00:30:00 Why Should I Start My Own Business? 00:30:00 The Business Plan 00:30:00 What Kind of Business Do I Want? 01:00:00 What Type of Business Should I Start? 01:00:00 Know Your Market 01:00:00 Know Your Strengths 02:00:00 Know Your Competition 01:00:00 Registrations Permits and Licensing 00:30:00 Choosing the Right Location 00:15:00 Marketing 01:00:00 Summary 00:30:00 Mock Exam Final Exam

🏦 Unlock the Secrets of Banking: Enroll in Our Banking Text Course Today! 🌟 Are you ready to navigate the intricate world of banking with confidence and expertise? Look no further! Our comprehensive Banking Text Course is designed to provide you with essential knowledge and insights into the dynamic realm of finance. Whether you're a banking professional seeking to enhance your skills or an individual eager to understand the fundamentals of banking, this course is your gateway to success.   🔍 Why Choose Our Banking Text Course? Comprehensive Coverage: Dive into the core concepts of banking, from financial institutions and services to banking regulations and risk management. Accessible Learning: Access course materials anytime, anywhere, making learning convenient and flexible to fit your busy schedule. Expert Insights: Benefit from the wisdom and expertise of industry professionals who bring real-world experience to the virtual classroom. Practical Applications: Gain practical knowledge and skills that you can immediately apply in your personal and professional life.   📚 What Will You Learn? Explore the role of banks in the economy and the financial system. Understand different types of banking services, including retail banking, commercial banking, and investment banking. Gain insights into banking regulations, compliance requirements, and risk management practices. Learn about financial products and services offered by banks, such as loans, mortgages, and credit cards. Explore emerging trends and technologies shaping the future of banking, including digital banking and fintech innovations.   👨‍🎓 Who is this for? Banking professionals looking to enhance their knowledge and skills. Students pursuing a career in finance or banking. Entrepreneurs and business owners seeking to understand banking fundamentals. Individuals interested in personal finance and financial literacy.   🚀 Career Path Upon completing our Banking Text Course, you'll be equipped with valuable knowledge and skills that can open doors to a wide range of career opportunities in the finance and banking industry. Whether you aspire to work as a bank teller, financial analyst, investment banker, or even start your own fintech company, this course will provide you with a solid foundation to pursue your goals.   📌 FAQs (Frequently Asked Questions) Q: Is this course suitable for beginners with no prior knowledge of banking? A: Absolutely! Our Banking Text Course is designed to cater to learners of all levels, from beginners to seasoned professionals. We provide clear explanations and comprehensive coverage of essential banking concepts to ensure that everyone can grasp the fundamentals. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your pace of learning and the amount of time you dedicate to studying. On average, learners typically complete the course within a few weeks to a few months. Q: Can I access the course materials on my mobile device? A: Yes, our platform is mobile-friendly, allowing you to access course materials conveniently from your smartphone or tablet. Whether you're on the go or relaxing at home, you can continue your learning journey seamlessly. Q: Will I receive a certificate upon completing the course? A: Yes, upon successfully completing the course and passing any assessments or quizzes, you'll receive a certificate of completion to showcase your newfound knowledge and skills. Q: Is there any support available if I have questions or need assistance during the course? A: Absolutely! Our dedicated support team is here to assist you every step of the way. If you have any questions or encounter any challenges during the course, simply reach out to our support team, and we'll be happy to help.   🌐 Ready to Dive into the World of Banking? Don't miss out on this opportunity to unlock the secrets of banking and take your knowledge and skills to new heights. Enroll now in our Banking Text Course and embark on a transformative journey towards financial expertise and success. Your future in banking starts here! 🚀📈💼 Course Curriculum Module 1 Introduction to Banking Introduction to Banking 00:00 Module 2 Banking Operations and Services Banking Operations and Services 00:00 Module 3 Bank Financial Statements and Analysis Bank Financial Statements and Analysis 00:00 Module 4 Banking Risks and Risk Management Banking Risks and Risk Management. 00:00 Module 5 Investment Banking Investment Banking 00:00 Module 6 Retail Banking Retail Banking 00:00

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00