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Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Employment Law Now Employment Law provides direction to both employers and employees to an extent. Because of Employment Law, both parties are better aware of their obligations and boundaries. This saves big time conflicts between employers and employees. This Employment Law UK course has everything you need to do your job smoothly without any dispute in the workplace. There are many great job opportunities relating Employment Law in the UK. However, on a daily basis, many companies shut down, and employees get fired because they unintentionally go against the law. Hence, it is crucial for both employers and employees to be aware of Employment Law. Throughout this course, you will discover how Employment Law ultimately shapes an organisation and the experience of employees. Additionally, you will be acquainted with insurance contract laws and holiday funds. Moreover, you will also acquire Employment Law knowledge about HR and payroll management. Furthermore, you will find solutions for any contract breach, learn appropriate office skills and everything in between. This Employment Law bundle is made up of 11 popular courses: Course 1: UK Employment Law and Employee Rights Diploma Course 2: Law and Contracts - Level 2 Course 3: HR Management Course 4: HR And Recruitment Consultant Training - Level 4 Course 5: Office Administration Certificate Course 6: GDPR Course 7: Performance Management Course 8: Payroll Management - Diploma Course 9: Workplace Confidentiality Course 10: Personal Development Masterclass Course 11: Anti Money Laundering (AML) Regulation for AML Officers Diploma Key features of this Employment Law course: This Employment Law bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Employment Law now to advance your career! UK Employment Law and Employee Rights Diploma Get an overview of Employment Law Know how to deal with discrimination in the workplace Understand health and safety at work Law and Contracts - Level 2 Familiarise with the UK Law Be aware of Insurance Law Comprehend contracts for employees HR Management Learn about employee recruitment and selection procedure Acquire knowledge about employee relations Find out about the employee termination process HR And Recruitment Consultant Training - Level 4 Get an overview of the recruitment industry Pick up client strategy in the recruitment sector Know the steps to start and run a successful recruiting service Office Administration Certificate Possess skills of an effective administrator Get hold of communication skills Learn the basics of telephone etiquette GDPR Be aware of the lawful basis for preparation Make head or tail of rights and breaches Understand responsibilities and obligations Performance Management Get an elaborate introduction to performance management Identify key performance indicators Master the art of reporting Workplace Professionalism and boundaries - Level 2 Learn to position yourself as a professional Enhance your professional image Expand and polish your skills Personal Development Masterclass What's Your Self Image and How It Affects Your Self Esteem Causes for Low Self Esteem Changing Your Mindset to Overcome Limiting Beliefs Anti Money Laundering (AML) Regulation for AML Officers Diploma Grasp the concept of the risk-based approach Adapt the skill of record-keeping Be aware of suspicious conduct and transactions ------------------------------------------------------------------------- How will I get my Employment Law Certificate? After successfully completing the Employment Law course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Employment Law Level 3. It is available to all students, of all academic backgrounds. Requirements Our Employment Law course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This Employment Law course will help you to explore many different career opportunities. Enrolling on this Employment Law course can lead you to the following career paths: Human Resource HR Advisor HR Assistant Recruiter Recruitment Agency And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (UK Employment Law and Employee Rights Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Car Mechanic & Car Maintenance Level 3 Diploma With Complete Career Guide Course
(2)By Training Express
The Car Mechanic & Car Maintenance Level 3 Diploma offers a detailed, thorough approach to mastering car mechanics and vehicle upkeep. This course is ideal for those keen to dive into the automotive industry, whether you're looking to deepen your knowledge or start a new journey. With the increasing demand for qualified professionals in the automotive sector, this qualification equips you with the expertise needed to understand car systems and maintenance techniques. Whether it’s diagnosing faults, performing repairs, or maintaining a vehicle’s performance, the course is structured to provide a strong foundation and equip you with the core knowledge to thrive in the industry. The car repair industry continues to expand, and as vehicles become more advanced, the need for skilled professionals grows. By the end of this course, you’ll have the tools to work on a range of car systems, enhancing your ability to diagnose problems efficiently and carry out necessary repairs. This qualification opens doors to a variety of roles in the automotive sector, whether it’s working in repair garages, car dealerships, or as a self-employed mechanic. Get ready to learn everything you need to succeed in this fast-paced and ever-evolving field. ________________________________________________________________________ Learning Outcomes: Understand safety protocols and maintenance essentials for car mechanics. Demonstrate proficiency in general car maintenance practices. Identify and interpret vehicle warning lights effectively. Master the inspection and maintenance of tyres, wheels, and brakes. Gain comprehensive knowledge of car engine, cooling, fuel, and electrical systems. Acquire restoration skills, from planning to reassembly and test driving. ________________________________________________________________________ Key Features: CPD Certified Car Mechanic & Car Maintenance Level 3 Diploma With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Car Mechanic & Car Maintenance Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance for Car Mechanics Module 03: Vehicle Warning Lights Module 04: Tyres and Wheels Module 05: The Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drivetrain Module 10: The Braking System Module 11: Car Restoration Plan Module 12: Restoring the Car's Interior Module 13: Restoring the Car's Exterior Module 14: Restoring the Engine Module 15: Reassemble & Test Drive Module 16: Hearing Conservation at Workplace Module 17: Provision and Use of Work Equipment Regulations Module 18: Selection and Conformity of Work Equipment Module 19: Safe Functionality of Work Equipment Module 20: Monitoring and Evaluation of Work Equipment Module 21: Maintenance of Work Equipment ________________________________________________________________________ Complete Career Guide for Car Mechanic & Car Maintenance Level 3 Diploma (A to Z) List of career guide courses included in Car Mechanic & Car Maintenance Level 3 Diploma With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Car Mechanic & Car Maintenance Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Car Mechanic & Car Maintenance. Certification Once you've successfully completed your Car Mechanic & Car Maintenance Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Car Mechanic & Car Maintenance Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Car Mechanic & Car Maintenance Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Car Mechanic & Car Maintenance Course is ideal for: Aspiring Car Mechanics Individuals interested in car restoration Automotive enthusiasts seeking in-depth knowledge Mechanics aiming to enhance their skill set Requirements Learners do not require any prior qualifications to enrol on this Car Mechanic & Car Maintenance Course. You just need to have an interest in Car Mechanic & Car Maintenance Course. Career path After completing this Car Mechanic & Car Maintenance Course you will have a variety of careers to choose from. The following job sectors of Car Mechanic & Car Maintenance Course are: Car Mechanic - £25K to 35K/year. Automotive Technician - £25K to 40K/year. Vehicle Restoration Specialist - £30K to 45K/year. Automotive Engineer - £30K to 50K/year. Garage Manager - £35K to 55K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Discover how to turn your love of animals into a lucrative business opportunity that will benefit you, your clients, and their pets. This Pet Sitting and Dog Walking Training Diploma course is an outstanding tutorial that teaches you how to care for many species of animals and keep them healthy. The course contains an extensive number of online learning modules that will provide crucial information. You will be taught how to look after every type of pet from dogs and cats, to fish and reptiles. With the knowledge and skills you acquire here, you will easily be able to set up a thriving business that exercises and performs pet sitting duties. Along with this Pet Sitting and Dog Walking Training Diploma you will get 10 premium courses for pet lovers and business owners. Also, you will get an original hardcopy certificate, transcript and a student ID card. Courses are included in this Pet Sitting and Dog Walking Training Diploma: Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Pet Sitting and Dog Walking Training Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Pet Sitting and Dog Walking Training Diploma have been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Pet Sitting and Dog Walking Training Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Learning Outcome Explain the licences and legislation regarding dog business Understand how to set up and manage your own pet sitting business Understand the needs of dogs and cats Implement safety and emergencies measures Benefits you'll get choosing Apex Learning for this Pet Sitting and Dog Walking Training: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum ***Pet Sitting and Dog Walking Training Diploma*** Module 01: Introduction to Pet Sitting Module 02: Licences and Legislation Module 03: Setting up Your Own Pet Sitting Business Module 04: Managing Your Pet Sitting Business Module 05: Getting to Know the Dogs & Puppies Module 06: Dog Walking Module 07: Getting to Know the Kittens and Cats Module 08: Learning about Birds Module 09: Specific Information on Rabbits & Guinea-Pigs Module 10: Specific Information on Ornamental Fish Module 11: Specific Information on Reptiles Module 12: Safety and Emergencies How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to improve your dog business and dominate your local area. Or you want to attract new clients for your dog business. Except them - this course is useful for Dog walkers, dog sitters, or anyone interested in improving their dog business If you want to start a dog business from home Requirements Our Pet Sitting and Dog Walking Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After completing this Pet Sitting and Dog Walking Training course, you will build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Dog Groomer Dog Trainer Dog Walker Dog Shelter Worker Pet Groomer Pet Shelter Worker Animal Carer Dog Sitter Veterinary Assistant Pet Trainer Dog Handler Dog Behaviorist And much more! Certificates Certificate of completion Digital certificate - Included
------------------------NEW YEAR SALE ENDS TODAY------------------------ The Leadership & Management Diploma offers a robust foundation for anyone aspiring to excel in leadership & management roles across various sectors. This comprehensive program includes essential courses such as Facilities Management Level 3 and the Applied Business Analysis Diploma, providing you with a well-rounded understanding of effective leadership & management practices. You will explore critical areas such as decision-making, stress management, and the development of people management skills that are vital for successful leadership & management. In addition to foundational courses, the diploma incorporates specialized training in motivation skills and performance management, equipping you with the tools to inspire and drive your team effectively. The Level 3 Project Management course will further enhance your ability to manage projects efficiently, while Sales Negotiation Training offers practical techniques to strengthen your negotiation skills—essential for any leader in today’s competitive leadership & management environment. By enrolling in the Leadership & Management Diploma, you will gain valuable insights into decision-making and critical thinking, enabling you to navigate complex challenges with confidence. This course is designed to boost your career prospects in leadership & management, providing the skills needed to lead effectively and make informed decisions that contribute to your organization's success in the field of leadership & management. Along with this Leadership & Management Diploma course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Leadership & Management Diploma Bundle Consists of the following Premium courses: Course 01: Leadership & Management Diploma Course 02: Facilities Management Level 3 Course 03: Applied Business Analysis Diploma Course 04: Decision Making Course 05: Stress Management Training Course 06: People Management Skills Level 3 Course 07: Motivation Skills Course 08: Level 3- Project Management Course 09: Performance Management Course 10: Sales Negotiation Training Course 11: Decision-Making and Critical Thinking Enrol now in the Leadership & Management Diploma to advance your career, and use the premium study materials from Apex Learning. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online Learning Outcomes: Understand key leadership & management principles and practices. Master effective decision-making techniques for organizational challenges. Enhance people management skills to foster a motivated team. Learn stress management strategies for a positive work environment. Acquire performance management expertise to improve team effectiveness. Implement negotiation techniques for successful interactions. Gain insights into project management methodologies for timely delivery. Understand facilities management's role in operational efficiency. Description The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Leadership & Management Diploma expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 2: Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 3: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 4: Decision Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 5: Stress Management Training Module 01: Beginning Concepts Module 02: Specific Stress Management Techniques Module 03: MORE Stress Reduction Strategies Module 04: Still MORE Stress Reduction Techniques - Part 1 Module 05: Still MORE Stress Reduction Techniques - Part 2 Module 06: Still MORE Stress Reduction Techniques - Part 3 Module 07: BONUS Video & Wrap Up! Module 08: Special LIVE Bonus Video! Course 6: People Management Skills Level 3 Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Course 7: Motivation Skills Module 01: Introduction Module 02: Motivational Skills Module 03: Motivational Strategies Module 04: Conclusion Course 8: Level 3- Project Management Key Concepts (I) Key Concepts (II) Initiation (I) Initiation (II) Planning (I) Planning (II) Planning Tools Executing the Project Maintaining and Controlling the Project Closing Out Course 9: Performance Management Module 01: Introduction Module 02: Performance Module 03: Key Performance Indicators Module 04: Reporting Module 05: Rewarding Module 06: Conclusion Course 10: Sales Negotiation Training Sales Negotiation Training Negotiation Station - How To Negotiate Successfully Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Leadership & Management Diploma bundle. Requirements This Leadership & Management Diploma course has been designed to be fully compatible with tablets and smartphones. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership & Management Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
