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3823 Courses

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand3 minutes
£12

Spiritual Life Coaching

By Compliance Central

Are you looking to enhance your Spiritual Life Coaching skills? If yes, then you have come to the right place. Our comprehensive course on Spiritual Life Coaching will assist you in producing the best possible outcome by mastering the Spiritual Life Coaching skills. The Spiritual Life Coaching course is for those who want to be successful. In the Spiritual Life Coaching course, you will learn the essential knowledge needed to become well-versed in Spiritual Life Coaching. Our course starts with the basics of Spiritual Life Coaching and gradually progresses towards advanced topics. Therefore, each lesson of this Spiritual Life Coaching course is intuitive and easy to understand. Spiritual Life Coaching Discover profound self-awareness through our Spiritual Life Coaching course. Explore suffering's roots, find solutions, and attain desirelessness for lasting peace. Blend ancient wisdom with modern coaching techniques, empowering a fulfilling, spiritually enriched life. Join us on the path to enlightenment and well-being with our specialized Spiritual Life Coaching course. Curriculum Breakdown of the Spiritual Life Coaching Course Introduction Root of All Human Sufferings The Ultimate Solution to Suffering Troubleshoot solutions Attaining Desirelessness Why would you choose the Spiritual Life Coaching course from Compliance Central: Lifetime access to Spiritual Life Coaching course materials Full tutor support is available from Monday to Friday with the Spiritual Life Coaching course Learn Spiritual Life Coaching skills at your own pace from the comfort of your home Gain a complete understanding of Spiritual Life Coaching course Accessible, informative Spiritual Life Coaching learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Spiritual Life Coaching Study Spiritual Life Coaching in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Spiritual Life Coaching course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Spiritual Life Coaching The Spiritual Life Coaching course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Spiritual Life Coaching. It is also great for professionals who are already working in Spiritual Life Coaching and want to get promoted at work. Requirements Spiritual Life Coaching To enrol in this Spiritual Life Coaching course, all you need is a basic understanding of the English Language and an internet connection. Career path The Spiritual Life Coaching course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Spiritual Life Coaching. Spiritual Life Coach: £25,000 to £50,000 per year Wellness Retreat Facilitator: £20,000 to £45,000 per year Mindfulness Instructor: £25,000 to £40,000 per year Meditation Guide: £20,000 - £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Spiritual Life Coaching
Delivered Online On Demand3 hours
£12

Aromatherapy, Holistic & Massage Therapy Course

4.7(160)

By Janets

Aromatherapy, Holistic & Massage Therapy Course is one of our best selling and most popular course. The Aromatherapy, Holistic & Massage Therapy Course is organised into 4 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 26 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Aromatherapy, Holistic & Massage Therapy Course
Delivered Online On Demand25 hours
£9.99

Childcare: The Process of Caring for Child's Development - CPD Accredited

By Training Tale

Childcare: Childcare Course online This Childcare: Childcare Course is designed to provide learners with the knowledge, skills, and competencies required to work independently and under supervision in a range of Early Childhood Care and Education (ECCE) settings, as well as to progress to higher education and training. Learners will gain skills that will enable them to work in a supervised role with children aged 0 to 6 years. Our Childcare: Childcare Course is broken down into 12 engaging modules that will introduce a variety of essential concepts, including an overview of attachment in childhood, various factors that can influence child development, social and emotional development in children, the various stages of speech and language development, understanding moral development, and a variety of common problems throughout infancy, childhood, and adolescence. Special Offers of this Childcare: Childcare Course This Childcare: Childcare Course includes a FREE PDF Certificate. Lifetime access to this Childcare: Childcare Course Instant access to this Childcare: Childcare Course Get FREE Tutor Support from Monday to Friday in this Childcare: Childcare Course Main Course: Level 5 Childcare Training Courses are Included in this Childcare: Childcare Course Course 01: Speech & Language Therapy Course 02: Level 4 Early Years Course [ Note: Free PDF certificate as soon as completing the Childcare: Childcare Course] Childcare: Childcare Course online Industry Experts Designed this Childcare: Childcare Course into 12 detailed modules. Course Curriculum of Childcare: Childcare Course Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Other Factors Influencing the Child Development Process Module 07: Stages of Language Development Module 08: The Process of Moral Development Module 09: Personality Development of Children Module 10: Problems During Infancy and Childhood Period Module 11: Adolescence's Problems Explained Module 12: Safeguarding Children Assessment Method of Childcare After completing each module of the Childcare: Childcare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Childcare After completing the MCQ/Assignment assessment for this Childcare: Childcare Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Childcare: Childcare Course online Childcare: Childcare Course is suitable for both beginners and people who have experience working with children. Whether you are looking for a promotion, your first professional position, or to enhance your skills, talents, and knowledge, enrolling for an internationally recognized qualification could make all the difference. With our comprehensive Childcare: Childcare Course, you can boost your CV and career prospects for life. Requirements Childcare: Childcare Course online Students who intend to enrol in this Childcare: Childcare Course must meet the following requirements: Childcare: Good command of the English language Childcare: Must be vivacious and self-driven Childcare: Basic computer knowledge Childcare: A minimum of 16 years of age is required Career path Childcare: Childcare Course online Upon successful completion of our Childcare: Childcare Course, candidates may choose to pursue an extensive range of careers including- Caseworker, Childhood Education Specialist, Psychologist, Research Assistant, Youth Counsellor, Youth Home Manager. Certificates Certificate of completion Digital certificate - Included

Childcare: The Process of Caring for Child's Development - CPD Accredited
Delivered Online On Demand22 hours
£12

Self Esteem & Assertiveness Skill

By Training Tale

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem & Assertiveness Skill Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem & Assertiveness Skill Course is a good place to start. This comprehensive Self Esteem & Assertiveness Skill Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem & Assertiveness Skill Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem & Assertiveness Skill Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem & Assertiveness Skill course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem & Assertiveness Skill Course Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem & Assertiveness Skill Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem & Assertiveness Skill Course Course 01: Self Esteem & Assertiveness Skill Course 02: Workplace Stress Management Course 03: Networking Skills Training ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Self Esteem & Assertiveness Skill course ] This comprehensive and accurate Self Esteem & Assertiveness Skill Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem & Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem & Assertiveness Skill Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem & Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem & Assertiveness Skill Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem & Assertiveness Skill Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem & Assertiveness Skill Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem & Assertiveness Skill *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Free Courses: ------------------------- ***Workplace Stress Management*** Course Curriculum Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Networking Skills Training*** Course Curriculum Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections ------------------------- Assessment Method After completing each module of the Self Esteem & Assertiveness Skill, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem & Assertiveness Skill, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Self Esteem & Assertiveness Skill because it does not require any advanced knowledge or skills. Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem & Assertiveness Skill course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Self Esteem & Assertiveness Skill
Delivered Online On Demand4 hours
£12

Job Search Skills: Job Search Skills Course

By Training Tale

The relevant industry experts developed this Job Search Skills course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Bundle Course Course 01: Job Search Skills Course Course 02: Level 4 Time Management Course Course 03: Dealing With Difficult People ***Other Benefits of Job Search Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 01: Difficult People and Their Difficult Behaviour Introduction Openly Hostile, Aggressive Behaviour Disguised Hostility: Passive-Aggressive Behaviour Passive Behaviour Module 02: Communicating With Difficult People Introduction Minimal Encouragers Reflective Listening Questions About Feelings Non-Verbal Communication Talking to Difficult People Module 03: Standing Up to Difficult People Introduction How to be Assertive Building the Confidence to be More Assertive Choosing How to Respond Module 04: A Quick Guide to the Seven Classically Difficult Types Hostile, Aggressive, Belligerent and Offensive Complainer, Grouches and the Sourpuss The Silent Unresponsive and the Quiet Ones The Super Agreeable: A Bit Like a Spaniel Puppy The Negativist The Know-All The Indecisive, The Ditherer, The Hesitant Module 05: Dealing with Bosses Who Drive You Barmy Introduction Mr Angry Never Let Them See You Sweat Module 06: Colleagues to Throttle Introduction Competition Crazy Rivals, Antagonists and Getting Personal It Is Always the Quiet Ones Module 07: Dealing With Impossible People Impossible People Critical, Impossible-to-Please Impossible People Persistently Negative Impossible People Drama Queens Self-Centred Impossible People Bullies How to Deal with Impossible People Module 08: The Temper Tantrum Type How to Spot a Temper Tantrum Type How Did Temper Tantrum Types Get That Way? How to Avoid Temper Tantrum Types Getting Temper Tantrum Types to Act Their Age --------------------- **Dealing With Difficult People Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Job Search Skills: Job Search Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills - Online Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Job Search Skills: Job Search Skills Course
Delivered Online On Demand2 hours
£12

Assertiveness and Self-Esteem

By Training Tale

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Assertiveness and Self-Esteem Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Assertiveness and Self-Esteem Course is a good place to start. This comprehensive Assertiveness and Self-Esteem Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Assertiveness and Self-Esteem Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Assertiveness and Self-Esteem Course is perfect for you in this regard. Learning Outcomes After completing Assertiveness and Self-Esteem Bundle course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Assertiveness and Self-Esteem Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Assertiveness and Self-Esteem Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Assertiveness and Self-Esteem Bundle Course Course 01: Assertiveness and Self-Esteem Course 02: Workplace Stress Management Course 03: Networking Skills Training ***Other Benefits of this Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Assertiveness and Self-Esteem course ] This comprehensive and accurate Assertiveness and Self-Esteem Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Assertiveness and Self-Esteem Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Assertiveness and Self-Esteem Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Assertiveness and Self-Esteem Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Assertiveness and Self-Esteem Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Assertiveness and Self-Esteem Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Assertiveness and Self-Esteem Course, and we will take care of the rest. Detailed course curriculum *** Assertiveness and Self-Esteem*** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Other Courses: ------------------------- ***Workplace Stress Management*** Course Curriculum Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Networking Skills Training*** Course Curriculum Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections ------------------------- Assessment Method After completing each module of the Assertiveness and Self-Esteem, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Assertiveness and Self-Esteem course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Assertiveness and Self-Esteem is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Assertiveness and Self-Esteem because it does not require any advanced knowledge or skills. Students who intend to enrol in Assertiveness and Self-Esteem must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Assertiveness and Self-Esteem course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Assertiveness and Self-Esteem
Delivered Online On Demand4 hours
£12

Self Esteem : Assertiveness Skill

By Training Tale

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem : Assertiveness Skill Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem : Assertiveness Skill Course is a good place to start. This comprehensive Self Esteem : Assertiveness Skill Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem : Assertiveness Skill Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem : Assertiveness Skill Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem : Assertiveness Skill course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem : Assertiveness Skill Course Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem : Assertiveness Skill Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem : Assertiveness Skill Course Course 01: Self Esteem : Assertiveness Skill Course 02: Anger Management Course 03: Communication Skills Course ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Self Esteem : Assertiveness Skill course ] This comprehensive and accurate Self Esteem : Assertiveness Skill Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem : Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem : Assertiveness Skill Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem : Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem : Assertiveness Skill Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem : Assertiveness Skill Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem : Assertiveness Skill Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem : Assertiveness Skill *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Free Courses: ------------------------- ***Anger Management*** Course Curriculum Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------------- ***Communication Skills Course*** Course Curriculum Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------------- Assessment Method After completing each module of the Self Esteem : Assertiveness Skill, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem : Assertiveness Skill, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Self Esteem : Assertiveness Skill because it does not require any advanced knowledge or skills. Students who intend to enrol in must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem : Assertiveness Skill course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Self Esteem : Assertiveness Skill
Delivered Online On Demand4 hours
£12

Therapy : Beauty Therapy

By Training Tale

People have always wanted and will continue to want to look and feel their best. Beauty therapists specialise in improving people's physical appearances, confidence, and overall life quality. More people than ever before are regularly using Beauty Therapy services on a global scale, making now the ideal time to explore a whole world of amazing career opportunities! If you want to start or advance your career in the beauty industry, you've come to the right place. The purpose of this Therapy : Beauty Therapy course is to provide you with the skills and knowledge needed in this sector, including the workplace environment, related anatomy and physiology, consultation, skin analysis and hair care treatment. Enrol on our exclusive Therapy : Beauty Therapy course now and learn how to pamper people, enhance their beauty, and provide a relaxing experience for them. Learning Outcomes After completing this Beauty Therapy course, the learner will be able to: Know how to create a healthy workplace environment. Gain in-depth knowledge of anatomy and physiology. Understand skin analysis and beauty consultations. Gain a clear understanding of common skin conditions and treatments. Gain advanced make-up application and removal skills. Gain advanced-level manicure and pedicure skills. Gain the skills needed to provide excellent hair care treatment. Why Choose this Therapy : Beauty Therapy Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Beauty Therapy Course Course 01: Therapy : Beauty Therapy Course 02: Level 1 Diet and Nutrition Course Course 03: Level 2 Certificate in Understanding Nutrition and Health ***Other Benefits of this Course Free 3 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Of Level 4 Beauty Therapy: Makeup Course Module 01: Understand How to Create a Healthy Workplace Environment Module 02: Understanding Anatomy and Physiology Module 03: Understanding the Analysis of Skin Module 04: Understanding Facial Skin Conditions Treatment Module 05: The Process of Preparing Work Area and the Client for the Application of Makeup Module 06: Understanding the Professional Make-Up Procedures Module 07: Understanding Manicure & Pedicure Procedures Module 08: Hair Care Treatment >>----------------<< Assessment Method After completing each module of the Beauty Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Beauty Therapy Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Therapy : Beauty Therapy course is ideal for those looking to start or advance their career in the beauty industry. This Beauty Therapy course is also beneficial for those who want to work as self-employed beauty therapists or start their own Beauty Therapy business. Requirements There are no specific requirements for this Therapy : Beauty Therapy course because it does not require any advanced knowledge or skills. Career path After completing this Therapy : Beauty Therapy course, candidates may choose to start their Beauty Therapy businesses, work in established salons, or work as a freelance Beauty therapist from home. Certificates Certificate of completion Digital certificate - Included

Therapy : Beauty Therapy
Delivered Online On Demand16 hours
£12

Autism Awareness & Support Training

By Compliance Central

***Building Bridges: Effective Communication Strategies for Autism*** Did you know that according to a recent report by the National Autistic Society, 1 in 100 people in the UK are autistic? Autism affects individuals across the lifespan and understanding it is crucial for creating a more inclusive society. This comprehensive Autism Awareness & Support Training equips you with the theoretical knowledge to effectively interact with and support autistic individuals. Our Autism Awareness & Support course starts with the basics of Autism Awareness & Support and gradually progresses towards advanced topics. Therefore, each lesson of this Autism Awareness & Support course is intuitive and easy to understand. Learning Outcomes By the end of this Autism Awareness & Support Training (35x) course, you will be able to: Define Autism Spectrum Disorder (ASD) and its core characteristics. Identify the range of learning difficulties that can be associated with ASD. Explain the diagnostic process for ASD. Describe different cognitive approaches in understanding autism. Develop effective communication strategies for interacting with autistic individuals. Promote autism awareness and engagement within communities. Why would you choose the Autism Awareness & Support course from Compliance Central: Lifetime access to Autism Awareness & Support course materials Full tutor support is available from Monday to Friday with the Autism Awareness & Support course Learn Autism Awareness & Support skills at your own pace from the comfort of your home Gain a complete understanding of Autism Awareness & Support course Accessible, informative Autism Awareness & Support learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Autism Awareness & Support Study Autism Awareness & Support in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Autism Awareness & Support Course Autism Awareness & Support Curriculum Breakdown of the Autism Awareness & Support Course Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness This Autism Awareness & Support Training is designed to provide a thorough theoretical foundation for understanding Autism Spectrum Disorder (ASD). Module 01: Autism Spectrum Disorder (ASD)This module delves into the definition of ASD, exploring its core characteristics, including social communication challenges, sensory sensitivities, and restricted interests. Module 02: Learning Difficulties Related to AutismThis module examines the various learning difficulties that can be co-occurring with ASD, equipping you with a deeper understanding of individual needs. Module 03: Autism DiagnosisThis module explores the diagnostic process for ASD, covering the different assessments and criteria used for diagnosis. Module 04: Cognitive Approaches in AutismThis module dives into different cognitive approaches used to understand how autistic individuals perceive and process information. Module 05: Dealing with Autistic IndividualsThis module focuses on developing effective communication strategies for interacting with autistic individuals, fostering positive and respectful interactions. Module 06: Other Considerations for Dealing with Autistic IndividualsThis module explores various considerations for supporting autistic individuals in different environments, such as schools, workplaces, and social settings. Module 07: Engagement in Autism AwarenessThis module emphasizes the importance of autism awareness and explores ways to promote inclusivity and understanding in your community. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Autism Awareness & Support Training is ideal for: Professionals working in education, healthcare, and social care. Teachers, support staff, and administrators in schools and colleges. Parents and caregivers of autistic individuals. Anyone interested in gaining a deeper understanding of autism. Individuals working in customer service or public-facing roles. Those who want to create a more inclusive environment in their workplace or community. Requirements There are no specific prerequisites for this Autism Awareness & Support Training. The Autism Awareness & Support Training course is delivered entirely through theoretical modules, making it accessible to learners from various backgrounds. Career path The Autism Awareness & Support course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Autism Awareness & Support. Special Educational Needs Coordinator Autism Support Worker Teaching Assistant Occupational Therapist Speech and Language Therapist Social Worker Mental Health Nurse Care Worker Customer Service Representative Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Autism Awareness & Support Training
Delivered Online On Demand2 hours
£12