44239 Courses

Overview In an era of constant learning and upskilling, the demand for efficient trainers is soaring. If you're passionate about sharing your knowledge and inspiring others to achieve their potential, then our Train the Trainer Level 5 QLS Endorsed Diploma course is tailor-made for you. Whether you're a professional trainer, manager, educator, or someone with a wealth of knowledge you wish to impart, becoming an effective trainer is both a rewarding journey and a valued skill. It’s not just about conveying information, it's about motivating, engaging and making a lasting impact on your learners. You’ll delve into the science of learning, discover how to train, and master the art of delivery and feedback with our Train the Trainer Masterclass Diploma. We believe that a great trainer is also a great storyteller, and we provide you with the tools to create compelling narratives that truly resonate with your audience. Perhaps you are a trainer seeking more knowledge in your field, or you aspire to be one. If so, don't waste any more time and have a look at our Train the Trainer course to get the best training from Nextgen Learning. Train the Trainer course is the opportunity to kickstart your exciting career and solidify your comprehensive knowledge. The best way for you to learn the subject thoroughly is through this Train the Trainer course. This Train the Trainer Level 5 QLS Endorsed Diploma course holds a prestigious CPD accreditation & QLS endorsement, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Train the Trainer course promises not just education but an evolving learning experience. Engage with this extraordinary Train the Trainer curriculum, and prepare to enrich your personal and professional development. So, if you are eager to see yourself in a gratifying career, then enrol in our Train the Trainer course today! What will make you stand out? On completion of this online Train the Trainer Level 5 QLS Endorsed Diploma course, you will gain: CPD QS Accredited After completing the Course, you will get the opportunity to order Accredited Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Train the Trainer course at your own pace. Study for the Train the Trainer Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Leadership & Management Diploma - CPD Accredited Train the Trainer Course Curriculum : Module 01: Introduction and Welcome to Train the Trainer course Module 02: Make Them Feel Safe Before Class Module 03: Start with An Amazing Opener Module 04: Build Credibility and Rapport Qui Module 05: Workbook Assignment (Optional) - Train the Trainer Description The substantial Train the Trainer Diploma course is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Train the Trainer Diploma course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Train the Trainer and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Train the Trainer course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘Diploma in Train the Trainer at QLS Level 5’. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Who is this course for? Is This Train the Trainer Course the Right Option for You? This Train the Trainer course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Train the Trainer course. Career path This Train the Trainer Level 5 QLS Endorsed Diploma course aims to assist you in achieving your career goals. Including the potential careers: Corporate Trainer Training Manager Personal Coach Public Speaker Online Course Instructor Learning and Development Consultant Instructional Designer

Overview In an era of constant learning and upskilling, the demand for efficient trainers is soaring. If you're passionate about sharing your knowledge and inspiring others to achieve their potential, then our Train the Trainer Level 5 QLS Endorsed Diploma course is tailor-made for you. Whether you're a professional trainer, manager, educator, or someone with a wealth of knowledge you wish to impart, becoming an effective trainer is both a rewarding journey and a valued skill. It’s not just about conveying information, it's about motivating, engaging and making a lasting impact on your learners. You’ll delve into the science of learning, discover how to train, and master the art of delivery and feedback with our Train the Trainer Masterclass Diploma. We believe that a great trainer is also a great storyteller, and we provide you with the tools to create compelling narratives that truly resonate with your audience. Perhaps you are a trainer seeking more knowledge in your field, or you aspire to be one. If so, don't waste any more time and have a look at our Train the Trainer course to get the best training from Nextgen Learning. Train the Trainer course is the opportunity to kickstart your exciting career and solidify your comprehensive knowledge. The best way for you to learn the subject thoroughly is through this Train the Trainer course. This Train the Trainer Level 5 QLS Endorsed Diploma course holds a prestigious CPD accreditation & QLS endorsement, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Train the Trainer course promises not just education but an evolving learning experience. Engage with this extraordinary Train the Trainer curriculum, and prepare to enrich your personal and professional development. So, if you are eager to see yourself in a gratifying career, then enrol in our Train the Trainer course today! What will make you stand out? On completion of this online Train the Trainer Level 5 QLS Endorsed Diploma course, you will gain: CPD QS Accredited After completing the Course, you will get the opportunity to order Accredited Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Train the Trainer course at your own pace. Study for the Train the Trainer Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Leadership & Management Diploma - CPD Accredited Train the Trainer Course Curriculum : Module 01: Introduction and Welcome to Train the Trainer course Module 02: Make Them Feel Safe Before Class Module 03: Start with An Amazing Opener Module 04: Build Credibility and Rapport Qui Module 05: Workbook Assignment (Optional) - Train the Trainer Description The substantial Train the Trainer Diploma course is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Train the Trainer Diploma course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Train the Trainer and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Train the Trainer course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘Diploma in Train the Trainer at QLS Level 5’. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Who is this course for? Is This Train the Trainer Course the Right Option for You? This Train the Trainer course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Train the Trainer course. Career path This Train the Trainer Level 5 QLS Endorsed Diploma course aims to assist you in achieving your career goals. Including the potential careers: Corporate Trainer Training Manager Personal Coach Public Speaker Online Course Instructor Learning and Development Consultant Instructional Designer

Description: This course is ideal for pet owners, dog walkers, pet care workers, pet sitters and anyone that wants to learn how to be a first responder in an emergency situation! Learn the skills and knowledge to be able to deal with an emergency situation for their pet! The Pet First Aid teaches you the basics in caring for cats and dogs through a variety of topics - from understanding and checking your pet's vital signs, to preventative care for cats and dogs, to caring for the most critical emergency situations - including breathing and cardiac emergencies, wounds, bleeding, and seizures. Course covers common health and safety related issues, first aid, when to seek professional care, and disaster planning steps for the proper care of pets. Topics also include preventing illness, infection and parasites, shock, bone and joint injuries, eye and ear injuries, artificial respiration and cardiopulmonary resuscitation, and more.  Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Pet First Aid is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Pet First Aid is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:12:00 Collapse & Unconsciousness Collapse & Unconsciousness 00:12:00 Cardiopulmonary Resuscitation Cardiopulmonary Resuscitation 00:09:00 Shock Shock 00:11:00 Bleeding Bleeding 00:15:00 Bandaging Bandaging 00:12:00 Fractures Fractures 00:09:00 Seizures Seizures 00:05:00 Chocking & Drowning Choking & Drowning 00:07:00 Heat Stroke & Hypothermia Heat Stroke & Hypothermia 00:05:00 Burns & Scalds Burns & Scalds 00:06:00 Poisoning Poisoning 00:10:00 Bites & Stings Bites & Stings 00:05:00 Common Emergencies Common Emergencies 00:17:00 Managing a First Aid Scenario Managing a First Aid Scenario 00:05:00 Pet First Aid Kit Pet First Aid Kit 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2010 Access Advanced - Complete Video Course builds on the skills and concepts taught in Access 2010: Intermediate. You will learn about querying with SQL, Advanced Queries, Macros, Advanced Macros, Importing, Exporting, And Linking, Database Management, Access, OneNote, PowerPoint, Windows, Excel, Outlook, Publisher, Word, and much more. The earliest lessons focus on advanced table design with indexing and input masks. The course shows how to create advanced queries using joins, unions, and sub queries, going step by step where things get complex. Lessons on advanced form design and reporting will allow you to better manage and display your data. This course will empower you with the knowledge and skills necessary to be a proficient user. If you already have a good grounding in Microsoft Word, this course will provide you with the knowledge and skills to use Microsoft Access 2010 at an expert level. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Access Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Access Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Querying with SQL SQL and Access FREE 00:06:00 Writing SQL Statements 00:18:00 Attaching SQL Queries to Controls 00:06:00 Advanced Queries Creating Crosstab Queries 00:05:00 Creating Parameter Queries 00:11:00 Using Action Queries 00:17:00 Macros Creating, Running, and Modifying Macros 00:08:00 Attaching Macros to the Events of Database Objects 00:05:00 Advanced Macros Creating Macros to Provide User Interaction 00:20:00 Creating Macros that Require User Input 00:04:00 Creating AutoKeys and AutoExec Macros 00:07:00 Creating Macros for Data Transfer 00:07:00 Importing, Exporting, and Linking Importing Objects 00:14:00 Exporting Objects 00:06:00 Working with XML Documents 00:13:00 Linking Access Objects 00:13:00 Using Hyperlink Fields 00:06:00 Database Management Optimizing Resources 00:16:00 Protecting Databases 00:05:00 Setting Options and Properties 00:06:00 Mock Exam Mock Exam- Microsoft Office 2010 Access Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Access Advanced - Complete Video Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Outlook 2016 Advanced is intended for them who have basic skills with Microsoft Outlook 2016 and want to learn higher level skills or want to learn the topics covered in this course in the 2016 interface. It helps to get up to speed on the various Outlook 2016 features and become familiar with its more advanced options. Learn how to configure advanced message options, use advanced message management options, manage activities using tasks, edit electronic business card, managing outlook data files, among other topics. If you are interested to take this course, don't delay to join us now. Learning Outcomes: Change message settings, properties, options, using automatic replies and inserting objects Sort and filter options, organising and searching messages, managing junk mail and mailbox Managing advanced calendar options, additional calendars, meeting responses, and assigning tasks Advanced, forward and export contact options, handling contacts and editing electronic business cards Sharing calendars and contacts whilst also delegating access to mail folders to others Modifying data file settings and backing up Outlook items Email security and configuring email message security Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Outlook 2016 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Outlook 2016 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring Advanced Message Options Insert Advanced Characters and Objects 01:30:00 Modify Message Settings, Properties, and Options 01:30:00 Use Automatic Replies 01:30:00 Advanced Message Management Sort Messages 00:45:00 Filter Messages 01:00:00 Organize Messages 02:00:00 Search Messages 01:30:00 Manage Junk Mail 01:00:00 Manage Your Mailbox 02:00:00 Advanced Calendar and Task Management Manage Advanced Calendar Options 00:45:00 Manage Additional Calendars 01:00:00 Manage Meeting Responses 00:45:00 Assign and Manage Tasks 01:00:00 Advanced Contact Management Edit an Electronic Business Card 01:00:00 Manage Advanced Contact Options 01:30:00 Forward Contacts 00:30:00 Export Contacts 01:00:00 Sharing Workspaces with Others Delegate Access to Mail Folders 01:00:00 Share Your Calendar 00:30:00 Share Your Contacts 00:15:00 Managing Outlook Data Files Back Up Outlook Items 00:45:00 Change Data File Settings 00:45:00 Managing E-mail Security Configure E-mail Message Security Settings 00:30:00 Activities Activities - Microsoft Outlook 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Outlook 2016 Advanced 00:20:00 Final Exam Final Exam- Microsoft Outlook 2016 Advanced 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Turn that pocket-change into a large stack of cash Are you tired of not being able to market your products the right way? Facing problems to set yourself apart from competitors? Then this course is definitely for you. Niche market is defined as a seller's ability to promote and sell a product or services to consumers. Through this course you will definitely learn to do all of this, and much more. Learn to manipulate the market requirement to suit your needs. You will get an elaborate explanation on Micro Niche and Niche Marketing. Explore how to use keywords and back links in order to build quality Micro Niche Websites and market your products. Another fact that remains is you are not the only person in the market who seeks out opportunities. And that is why you must separate your brand from the rest, which you can learn in the later part of this course. Also see how to use social media and videos to spread your brand all over. After all of these facts, I know you would definitely want to take this course, so get a move on now. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Niche Marketing and Branding Introduction 00:30:00 What is Niche Market? 00:30:00 Benefits of Micro Niche and Niche Marketing 00:30:00 Difference Between Niche Marketing And Mass Marketing 00:30:00 Micro Niche Marketing 00:30:00 How to build Quality Micro Niche Websites to Earn More 00:30:00 Using Keywords 00:03:00 Using Backlinks 00:15:00 How can you Make Money out of Micro Niche Websites? 01:00:00 How Can you Promote Your Brand Through Micro Niche Marketing 01:00:00 Types of Micro Niche Software 00:30:00 Micro Niche Finder 00:30:00 Benefits of Using Micro Niche Finder 00:30:00 Why is it a Bad Idea to target a Single Keyword 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Diploma in Niche Marketing and Branding 00:20:00 Final Exam Final Exam - Diploma in Niche Marketing and Branding 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Master the fundamental drawing and painting techniques used by artists' and jumpstart your art career! This Art, Drawing and Painting Diploma course will shape up your art skills to make you a better artist.  The Art, Drawing and Painting Diploma course will provide in-depth knowledge about art, from drawing essentials to professional painting techniques. Here, you'll know what makes an art impressive and learn how to draw and paint using pencils, ink, brushes, oils and more. In addition, the training will include detailed instructions on still life drawing, portrait drawing and tree drawing. You will also learn different shading techniques and how to put the finishing touches on a painting.  With practice, you can paint masterpieces and start a profitable art business. So enrol today and give wings to your creativity! Learning Outcomes Learn the fundamentals of drawing and sketching Understand what turns a painting into a masterpiece Deepen your understanding of paints & choose the best brushes Train yourself in pencil drawing & shade with a pencil Know the essential elements of light, shadows, and shading Be able to add finishing touches to your paintings. Who is The Art, Drawing and Painting Diploma Course for? If you're interested in learning professional art techniques for a lucrative art business, you can take this Art, Drawing and Painting Diploma course.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to take an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Art, Drawing and Painting Diploma Course Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Art, Drawing and Painting Diploma Course offers useful skills to possess and would be beneficial for many professions or careers, such as: Art teacher Art director Junior designer Introduction Introduction to Drawing and Painting 00:03:00 Materials 00:08:00 Perspective What is a Horizone Line 00:11:00 One Point Perspective of a Cube 00:10:00 Two Point Perspective of a Cube 00:12:00 Perspective of a Cylinder 00:17:00 How to draw a Perfect Sphere 00:09:00 Shading Shading a Sphere 00:22:00 Shading a Cylinder 00:18:00 Shading a Cube 00:13:00 Measuring How to Measure 00:07:00 Still Life Drawing Compostion and placement 00:09:00 Finding the perspective and drawing the box 00:18:00 Constructing the Cup 00:22:00 Drawing the Drapes 00:05:00 Shading - Part 1 00:14:00 Shading - Part 2 00:19:00 Shading - Part 3 00:22:00 Drawing a Portrait Drawing a Face - Part 1. Construction 00:21:00 Drawing a Face - Part 2. Refining the features 00:10:00 Drawing a Face - Part 3. Shading 00:18:00 Drawing a Face - Part 4. Final touches 00:12:00 Drawing a Tree Drawing a Tree 00:16:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00

Do you want to gain some new knowledge that would catapult your vocation and your organisation by situating you at the forefront of the latest business slant? If yes, then this course on branding management is for you. Description: In today's marketing world, it is critical to have the capacity to hone your advertising knowledge in brand building and management, through both digital and online promoting and also advertising and promotions. This program introduces you to the basics of branding and equips you with learning and skills in creating brand techniques and managing brands in a multi-social market environment. It additionally sets you up for advanced education at degree level and professional success in brand management in a competitive market environment. Who is the course for? For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills. Corporate Executives. Established Entrepreneurs. Budding Entrepreneurs. Strategic Consultants. Executive Coaches. Human Resource Experts. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Digital marketer. Advertising manager. Marketing director. Marketing analyst. Brand manager. Assistant brand manager. Marketing director. Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Branding Management Introduction 00:15:00 Expand the Brand 00:30:00 Contract the Brand 00:15:00 Is Publicity a Good Thing 01:00:00 Way to Advertise the Brand 01:00:00 Be Authentic 01:00:00 Its not all about Quality 00:15:00 Category over Brand 01:00:00 The Importance of a Brand Name 00:30:00 Keep it Simple 00:30:00 Don't be a Stuck Up Brand 00:30:00 A Second Thought on Naming 00:30:00 Should Product Name and Company Name be the Same? 00:30:00 Beware of Subbranding 00:15:00 Can You Ever Extend the Brand? 00:30:00 The Importance of the Logo 00:30:00 The Importance of Color 01:00:00 Think Globally 00:30:00 Branding and the Internet 01:00:00 Naming and the Internet 00:30:00 Globalization and the Internet 00:30:00 Conclusion 00:15:00 Social Media Branding Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Developing a Communication Strategy 00:30:00 Mock Exam Mock Exam-Advanced Diploma in Branding Management 00:20:00 Final Exam Final Exam-Advanced Diploma in Branding Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text]Spanish is one of the most widely spoken languages in the world. Moreover, it's one of the best languages to learn for travel and employment opportunities. Master Spanish by taking this course. This Complete Spanish Course - Beginner course will provide you with a comprehensive introduction to the Spanish language. It has different chapters, and each chapter will give you a new level of understanding of the language. You'll learn about Spanish alphabets, numbers, and tenses. You'll learn how to improve your pronunciation of words. We will also guide you through everyday topics and basic sentence structures. As a result, you can engage in basic conversations with native speakers.  Learning outcomes Improve your Spanish vocabulary Familiarise yourself with the Spanish alphabets and numbers Enhance your pronunciation of words Improve your Spanish grammar skills Learn about the gender rules in Spanish Enrich your knowledge of Spanish tenses Know the common conversational topics to speak with native speakers Who is this course for Anyone interested in learning Spanish can take this Complete Spanish Course - Beginner Course.  The knowledge you gain from the course will make you more employable.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of the English language, numeracy, and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet, and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Complete Spanish Course - Beginner Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Spanish Teacher Spanish Tutor Spanish Teaching Assistant Spanish Translator [/vc_column_text][/vc_column][/vc_row] Module 1 Spanish Course: Find out all about this course in less than two minutes 00:02:00 Spanish Course: The Alphabet. Pronunciation. Part 1 00:18:00 Spanish Course: The Alphabet. Pronunciation. Part 2 00:17:00 Spanish Course: Personal pronouns. Gender and number. Ser. Part 1 00:10:00 Spanish Course: Personal pronouns. Gender and number. Ser. Part 2. 00:14:00 Learn Spanish- Present tense. The articles. Use of the verb Tener 1 00:21:00 Use of the verb Tener 2. More numbers. Age. Vocabulary about clas 00:14:00 Learn Spanish- The hour. The times of day. Calendar. Frequency. P 00:11:00 Learn Spanish- The question and exclamation. Recap. Part 1 00:19:00 Learn Spanish- The question and exclamation. Recap. Part 2. 00:15:00 Module 2 Learn Spanish- The weather. Months and seasons. Hace and dentr 00:11:00 Learn Spanish- Present tense irregular. Vowel exchange. Part 1. 00:13:00 Learn Spanish- Present tense irregular. Vowel exchange. Part 2. 00:14:00 Learn Spanish- Present tense irregular. Irregular first person. Part 1. 00:11:00 Learn Spanish- Present tense irregular. Irregular first person. Part 2. 00:12:00 Learn Spanish- The verb Haber and the past perfect. Part 1. 00:15:00 Learn Spanish- The verb Haber and the past perfect. Part 2. 00:16:00 Learn Spanish- The verb Haber and the past perfect. Part 3. 00:09:00 Learn Spanish- Prepositions. Part 1. 00:14:00 Learn Spanish- Prepositions. Part 2. 00:17:00 Module 3 Learn Spanish- Numbers. Recap. Part 1. 00:12:00 Learn Spanish- Numbers. Recap. Part 2. 00:13:00 Learn Spanish- Reflexive verbs. Reciprocal verbs. Part 1. 00:11:00 Learn Spanish- Reflexive verbs. Reciprocal verbs. Part 2. 00:11:00 Learn Spanish- Personal hygiene and clothing. Part 1. 00:09:00 Learn Spanish- Personal hygiene and clothing. Part 2 00:12:00 Learn Spanish- Direct and Indirect Object Pronouns. 00:20:00 Learn Spanish- 'To like' and similar verbs. Indirect Object Verbs 00:27:00 Learn Spanish- 'To like' and similar verbs. Vocabulary 00:16:00 Learn Spanish- Present perfect tense 00:23:00 Module 4 Learn Spanish- Present continuous 00:22:00 Learn Spanish- The near or immediate future 00:14:00 Learn Spanish- Shopping 00:26:00 Learn Spanish- Present, Past, Future 00:20:00 Learn Spanish- Your house 00:31:00 Learn Spanish- Comparative 00:17:00 Learn Spanish- Superlatives 00:19:00 Learn Spanish- Demonstrative 00:24:00 Learn Spanish- Possesive 00:23:00 Learn Spanish- Basic conjunctions 00:22:00 Learn Spanish- Past Simple or Indefinite 00:33:00 Learn Spanish- The accent 00:43:00 Learn Spanish- The imperfect tense and the description 00:22:00 Learn Spanish- Of the future 00:19:00 Resources Resources - Complete Spanish Course - Beginner 00:00:00 Course Certification Order your Certificate 00:00:00