924 Courses

Strategic Planning Process- Level 2 Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Strategic Planning Process- Level 2 Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00

Mental Health Support Worker is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Mental Health Support Worker and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Mental Health Introduction to Mental Health 00:21:00 Module 02: Overview of Mental Health Support Worker Overview of Mental Health Support Worker 00:16:00 Module 03: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:26:00 Module 04: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:33:00 Module 05: Schizophrenia Schizophrenia 00:27:00 Module 06: Personality Disorders Personality Disorders 00:43:00 Module 08: Eating & Sleeping Disorders Eating & Sleeping Disorders 00:45:00 Module 07: Mood Disorders Mood Disorders 00:23:00 Module 09: Self-Harm and Suicide Self-Harm and Suicide 00:21:00 Module 10: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:33:00 Module 11: Mental Health Legislation and Services Mental Health Legislation and Services 00:30:00 Module 12: Community Mental Health Teams (CMHTs) Community Mental Health Teams (CMHTs) 00:19:00 Module 13: The Participation of The Service User The Participation of The Service User 00:22:00

Cryptocurrency Investing is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cryptocurrency Investing and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Cryptocurrency Investing Module 01: Where to Begin in the World of Cryptocurrency Investing 00:03:00 Module 02: The Uncomfortable Truth about Most Cryptocurrencies! 00:09:00 Module 03: Tempting Traps To Avoid! 00:11:00 Module 04: How to Select One Currency to Buy and Hold 00:13:00 Module 05: Is It Too Late To Make a Lot of Money with Cryptocurrencies 00:03:00 Module 06: Top Myths about Cryptocurrencies Debunked 00:09:00 Module 07: Is Investing In Cryptocurrencies Just Like Gambling 00:05:00 Module 08: Identifying And Changing My Number One Limiting Belief Was Required Before I Got Great Results! 00:06:00 Module 09: Where Did I Start In Crypto and Have Much Have I Earned 00:04:00 Module 10: Which Cryptocurrency Have I Made My Number One Investment 00:05:00 Module 11: Spotting Inconsistencies for an Increase in Reputation and Profit 00:02:00 Module 12: Internal Marketplaces And Black Swan Events Are Perfect Places To Look! 00:04:00 Module 13: Poloniex And Blocktrades Hack With Bittrex Earns Me Over $1000 In Two Hours! 00:03:00 Module 14: Thank You for Finishing the Complete Cryptocurrency Investing Course! 00:03:00

Overview Job Interview Practicals Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Job Interview Practicals Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Interview Masterclass - Maximize Your Chances of Success Interview Masterclass - Maximize Your Chances of Success 00:03:00 Section 02: Interview Preparation Tips - Get Yourself Game Ready! Get Yourself Ready! Power Preparation 00:08:00 Final Prep Tips! 1-2 Days before Interview 00:03:00 Section 03: Game Time! Interview Day! It's Interview Day! How to ACE the Interview! 00:07:00 Positive Personality Traits 00:07:00 How to Engage & Impress in Conversation 00:05:00 The Art of Asking Questions 00:08:00 The Art of Asking Questions 00:08:00 How to Answer Questions Using Skill & Psychological Tricks 00:10:00 Section 04: After the Interview - Tips for Boosting Your Chances Even Further After Interview - Still More You Can Do 00:05:00 Staying Professional 00:02:00 That Wasn't What You Expected!! 00:03:00 Waiting for the Answer 00:02:00 Section 05: Conclusion - Let's Review the Tips! Let's Review the Tips - So Much to Consider 00:04:00 Assignment Assignment - Job Interview Practicals 00:00:00

Disability Assessor Training Course Are you looking for a rewarding career in the social care sector? If so, becoming a disability assessor could be the perfect choice for you. Disability assessors play a vital role in helping people with disabilities access the benefits and services they need. Our Disability Assessor Training course will provide you with the knowledge and skills you need to become a successful disability assessor. You will learn about the different types of disabilities, the assessment process, disability assessment report writing and the legislation that governs disability benefits. Enrol in our Disability Assessor Training course today and start your journey to learn and become a successful disability assessor! What Will You Learn? Upon completion of the Disability Assessor Training, you will have: Proficiency in conducting comprehensive disability assessments. Deep understanding of legal frameworks, policies, and guidelines in disability assessment. Knowledge of various disability models and effective assessment methods. Skills in preparing and executing structured disability assessments. Mastery of the International Classification of Functioning (ICF) in the context of disability. Insights into the application of assistive technology and ergonomics. Expertise in crafting detailed and accurate disability assessment reports. Enhanced ability to make informed, ethical decisions in disability assessment. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Disability Assessment and Disability Assessor Disability Assessment and Disability Assessor 01:00:00 Module 02: Legal Frameworks, Policy and Guidelines Legal Frameworks, Policy and Guidelines 00:50:00 Module 03: Disability Models and Disability Assessment Methods Disability Models and Disability Assessment Methods 01:00:00 Module 04: Preparation for the Assessment Preparation for the Assessment 00:50:00 Module 05: The Assessment Process The Assessment Process 01:00:00 Module 06: ICF and Disability Assessment ICF and Disability Assessment 01:00:00 Module 07: Assistive Technology and Ergonomics Assistive Technology and Ergonomics 00:40:00 Module 08: Disability Assessment Report Writing Disability Assessment Report Writing 01:00:00

Voice Improvement Training for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Voice Improvement Training for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. You Can Learn to Love Your Voice Promo FREE 00:01:00 Overview 00:01:00 Famous Bad Voices 00:02:00 Record Your Voice 00:02:00 Problems With Voices and How to Deal With Them Diagnosis Your Own Voice 00:01:00 Feedback from Others 00:02:00 Defining Your Exact Problems 00:05:00 Listen to Natural conversation 00:05:00 Solutions Practice Again and Record 00:03:00 Don't Lower Your Voice 00:07:00 Practice on Video 00:04:00 Other Techniques 00:02:00 Conclusion Conclusions 00:01:00 Feedback 00:01:00

Real Estate Investor Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Real Estate Investor Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01 - Property Development Property Development 00:22:00 Module 02 - Different Types of Property Different Types of Property 00:17:00 Module 03 - Land Law Principles- Rights and Interests Land Law Principles- Rights and Interests 00:21:00 Module 04 - Ownership, Co-ownership and Possession of the Property Ownership,Co-ownership and Possession of the Property 00:36:00 Module 05 - Lease Bailment, License, Mortgage and Insurance Related Law Lease Bailment, License,Mortgage and Insurance Related Law 00:59:00 Module 06 - Real Estate Investment Real Estate Investment 00:19:00 Module 07 - Strategies for a Real Estate Investor Strategies for a Real Estate Investor 00:20:00 Module 08 - Marketing Your Property Marketing Your Property 00:15:00 Module 09 - Introduction to Property Management Introduction to Property Management 00:15:00 Module 10 - The Property Management Process The Property Management Process 00:35:00 Module 11 - The Role and Responsibilities of a Property Manager The Role and Responsibilities of a Property Manager 00:14:00 Module 12 - Listing Properties and Marketing Listing Properties and Marketing 00:27:00

Overview Recruitment Consultant Diploma Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Recruitment Consultant Diploma Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Recruitment Consultant Diploma Module 01 - Introduction to Recruitment: Importance and Implications Introduction to Recruitment: Importance and Implications 00:21:00 Module 02 - An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:36:00 Module 03 - The UK Recruitment Legislation The UK Recruitment Legislation 00:36:00 Module 04 - Sales and Selling in the Recruitment Industry Sales and Selling in the Recruitment Industry 00:14:00 Module 05 - The Recruitment Process The Recruitment Process 00:43:00 Module 06 - Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:30:00 Module 07 - Candidate Attraction for Recruitment Candidate Attraction for Recruitment 00:45:00 Module 08 - Candidate Management Candidate Management 00:27:00 Module 09 - Candidate Interview Processes Candidate Interview Processes 00:34:00 Module 10 - Client Acquisition Client Acquisition 00:44:00 Module 11 - Client Strategy in the Recruitment Sector Client Strategy in the Recruitment Sector 00:32:00 Module 12: Client Management Client Management 00:44:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service Steps to Starting and Running a Successful Recruiting Service 00:30:00

  Computer Operating System and Troubleshooting Training Certificate is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Computer Operating System and Troubleshooting Training Certificate and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 3 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Operating System Fundamentals What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Computer and Network Terminology Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Working with Software and the OS Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Troubleshooting Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Backup and Restore 00:03:00

Service Pricing and Revenue Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Service Pricing and Revenue Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 Hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Service Pricing and Revenue Management Module 01: Introduction Hotel Reception and Reservation Assistant 00:05:00 Module 02: Describe how to Converse with Customers 00:03:00 Module 03: Explain the Rules of Email Etiquette 00:04:00 Module 04: Explain the Rules of Grooming and Dress Code 00:04:00 Module 05: Explain the Rules of Telephone Etiquette 00:01:00 Module 06: Describe the Need of Relationship with Customers 00:05:00 Module 07: Explain how to Build Rapport with Customers 00:01:00 Module 08: Describe Roles Responsibilities of Hotel Reception Assistant 00:08:00 Module 09: Explain what is Up selling 00:01:00 Module 10: Explain what is Cross selling 00:01:00 Module 11: Identify the Steps for Selling as Hotel Reception Assistant 00:11:00 Module 12: Describe the Factors Influencing Buying Decision 00:05:00 Module 13: Explain how to Handle Customers Buying Objections 00:01:00 Module 14: Explain how to be Assertive as Hotel Reception Assistant 00:03:00 Module 15: Identify the Steps for Handling Customers Complaints 00:08:00 Module 16: List the Tips for Success as a Hotel Reception 00:03:00