1311 Courses

Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00

Many a times when you go to the doctor, they give some general advice like walking and meditation. Both of these are very beneficial for the body as walking can help with many physical diseases, like heart problems, and meditation can help deal with mental health issues like stress and anxiety. Combining both of these ideas, this Certificate in Meditation: Walking Meditation course has been compiled. This course is ideal for your health and safety as it explains to you walking meditation. You will be introduced to the preparations needed to endure this task and also see the advantages from doing this exercise. You will also get a complete walkthrough of how walking meditation works. Finally you will learn about the different meditation objects that will be required to implement these exercises in your daily routine. Overall this course will help you get healthy and improve your fitness, as long as you don't delay any longer in getting this course. Course Highlights Certificate in Meditation: Walking Meditation is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate in Meditation: Walking Meditation into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate in Meditation: Walking Meditation Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate in Meditation: Walking Meditation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate in Meditation: Walking Meditation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Certificate in Meditation: Walking Meditation Certificate in Meditation: Walking Meditation Explained FREE 01:00:00 Preparations For Certificate in Meditation: Walking Meditation FREE 00:30:00 Benefits And Advantages Of Certificate in Meditation: Walking Meditation 01:00:00 Certificate in Meditation: Walking Meditation: Walkthrough 00:30:00 Meditation Objects for Certificate in Meditation: Walking Meditation 00:30:00 Mock Exam Mock Exam- Certificate in Meditation: Walking Meditation 00:20:00 Final Exam Final Exam- Certificate in Meditation: Walking Meditation 00:20:00

Description: As education is one the most important factors that are important to everyone, you have to know if you are helping people get the right education they deserve. This is where GED Test Basics comes. You will be taught how to join people's guidance towards passing the GED Test Basics.In this course, you will be able to learn all GED, and you can help anyone who needs to find out more about GED Test Basics. You will first be introduced to GED benefits, finding the best GED test, it costs, how to improve scores and learning advantages etc. Course Highlights GED Test Basics is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed GED Test Basics into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose GED Test Basics Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? GED Test Basics is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our GED Test Basics is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter 01 Introduction to GEDs 01:00:00 Chapter 02 Benefits of Getting a GED 01:00:00 Chapter 03 How Far Can A GEDs Take You? 01:00:00 Chapter 04 Finding the Best GED test 01:00:00 Chapter 05 How much does it cost to get your GED online? 00:30:00 Chapter 06 How to Improve Your Scores 00:30:00 Mock Exam Final Exam

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Unlock the potential of your teaching career with our Education and Pedagogy course. Gain a deeper understanding of pedagogy and learn effective teaching strategies and methods, including the latest in educational technology. Elevate your teaching abilities to the next level and empower your students to achieve their full potential. Learning outcomes: Understand the principles of pedagogy and their application in education Develop effective teaching strategies and methods for improved student outcomes Explore the role of assessment in teaching and learning Gain knowledge and skills in educational technology and blended learning Learn how to teach the teachers through pedagogical approaches Become a smart pedagogue with a comprehensive understanding of teaching and learning theories. Our Education and Pedagogy course provides a comprehensive understanding of pedagogy and its application in teaching. Through this course, you will learn effective teaching strategies, methods, and assessment techniques that will enhance student learning outcomes. We will delve into the latest educational technology and blended learning methods, and you will learn how to teach the teachers using pedagogical approaches. The course is divided into eight modules, each covering a specific aspect of pedagogy in education. Module 01 provides an introduction to pedagogy, and Module 02 explores pedagogy in education. Module 03 focuses on pedagogy in teaching teachers, and Module 04 covers smart pedagogy. Modules 05 and 06 discuss teaching methods and effective teaching strategies, respectively, while Module 07 explores assessment and teaching. Finally, Module 08 delves into educational technology and blended learning. This course is ideal for teachers, educators, and anyone interested in teaching and learning. Join us today and take the first step towards becoming a smart pedagogue! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers and educators looking to enhance their teaching skills Anyone interested in teaching and learning principles Individuals looking to enter the field of education Those seeking to expand their knowledge in pedagogy. Career path Teacher - £24,000 - £40,000 per year Educational consultant - £25,000 - £50,000 per year Curriculum developer - £28,000 - £45,000 per year Educational technology specialist - £30,000 - £55,000 per year Headteacher - £45,000 - £110,000 per year Professor of education - £50,000 - £100,000+ per year.

Get ready to take centre stage with our CPD Certified Event Management Diploma. As one of the most dynamic industries worldwide, Event Management offers the perfect arena to unleash your creativity and organisational skills. Our program offers a comprehensive and engaging exploration of the exciting world of events, ensuring you'll stand out in this vibrant field. Immerse yourself in the intricacies of Event Management from planning to execution. Master the art of creating memorable experiences, coordinating logistical elements, and managing budgets. Navigate the complexities of different event types, be it corporate meetings, music festivals, or weddings. Transform your passion into a thriving career with our Event Management Diploma. Step into the exciting world of Event Management and create moments that leave a lasting impression. Courses Are Included in this Event Management Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Hospitality Management Course 03: Organisational Skills Course for Administrator Course 04: Catering Management Course 05: Photography Masterclass Course 06: Wedding Planner Learning Objectives Gain a comprehensive understanding of the Event Management industry, its structure, and operating procedures. Learn to plan, coordinate, and execute a wide range of events, gaining practical insights into the mechanics of Event Management. Develop the ability to manage budgets effectively, essential in ensuring the success of any event under your management. Understand the various types of events, their unique needs and requirements, enhancing your versatility in Event Management. Why Choose Our Event Management Course? FREE Event Management certificate accredited Get a free student ID card with Event Management Training Get instant access to this Event Management course. Learn Event Management from anywhere in the world Event Management is affordable and simple to understand Event Management is entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Start your learning journey straightaway with Event Management Diploma - CPD Certified! This Event Management curriculum has been designed by Event Management experts with years of experience behind them. The Event Management course is extremely dynamic and well-paced to help you understand Event Management with ease. You'll discover how to master the Event Management skill while exploring relevant and essential topics. Assessment Process of Event Management Diploma - CPD Certified Once you have completed all the courses in the Event Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

If you aim to enhance your Environmental Engineering & Geology skills, our comprehensive Environmental Engineering & Geology course is perfect for you. Designed for success, this Environmental Engineering & Geology course covers everything from basics to advanced topics in Environmental Engineering & Geology. This Environmental Engineering & Geology Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Environment Management Course 02: Environmental Health Course 03: Ultimate Geology Course Course 04: Town Planning Course 05: Architectural Studies Course 06: Carbon Literacy Knowledge Each lesson in this Environmental Engineering & Geology course is crafted for easy understanding, enabling you to become proficient in Environmental Engineering & Geology. Whether you are a beginner or looking to sharpen your existing skills, this Environmental Engineering & Geology is the ideal choice. With our Petroleum Engineering exclusive bundle you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Learning Outcomes of Environmental Engineering & Geology: Develop expertise in environmental management strategies. Safeguard public health with Environmental Health knowledge. Master the fundamentals of Geology in the Ultimate Geology Course. Acquire Town Planning skills for sustainable urban development. Explore architectural principles in Architectural Studies. Attain Carbon Literacy Knowledge for eco-conscious decisions. Foster a holistic understanding of environmental sciences. Why Choose Our Environmental Engineering & Geology Course? FREE Environmental Engineering & Geology certificate accredited Get a free student ID card with Environmental Engineering & Geology Training Get instant access to this Environmental Engineering & Geology course. Learn Environmental Engineering & Geology from anywhere in the world The Environmental Engineering & Geology is affordable and simple to understand The Environmental Engineering & Geology is an entirely online, interactive lesson with voiceover audio Lifetime access to the Environmental Engineering & Geology course materials The Environmental Engineering & Geology comes with 24/7 tutor support So enrol now in this Environmental Engineering & Geology Today to advance your career! Embark on a transformative journey into the realm of Environmental Engineering & Geology with our comprehensive 6-course bundle. Each course is meticulously crafted to empower you with essential skills and insights that are pivotal for addressing pressing environmental challenges and shaping a sustainable future. Environment Management: Gain the tools to manage environmental resources, implement conservation practices, and mitigate ecological impacts. Environmental Health: Safeguard public well-being by understanding environmental risks, sanitation, and health promotion strategies. Ultimate Geology Course: Uncover the Earth's geological mysteries, from plate tectonics to mineral exploration, and unlock insights into our planet's history. Town Planning: Learn the art of sustainable urban development, fostering resilient and livable communities. Architectural Studies: Explore architectural design principles and concepts, enabling innovative, environmentally conscious designs. Carbon Literacy Knowledge: Develop a deep understanding of carbon emissions, sustainability, and environmental responsibility. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Environmental Engineers Public Health Professionals Geology Enthusiasts Urban Planners Requirements You will not need any prior background or expertise. Career path Environmental Engineer: £30,000 - £70,000 Environmental Health Officer: £25,000 - £45,000 Geologist: £25,000 - £60,000 Town Planner: £30,000 - £70,000 Architect: £30,000 - £70,000 Sustainability Consultant: £25,000 - £55,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate for the First course Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

In the UK, writers and marketers are more in demand than ever, with enticing income potentials and an ever-growing industry hungry for innovation and creativity. With an attractive median salary of £35,000, there's no better time to immerse yourself in this thriving profession. This comprehensive Chatgpt Marketing, Creative Writing & Copywriting Beginners bundle covers a unique mix of creative writing, marketing, and copywriting courses, combined with the futuristic aspect of ChatGPT - a remarkable AI tool. It's time to revolutionise the way you communicate and engage with your audience. With our beginner-friendly crash course, delve deep into the realm of ChatGPT, mastering it from scratch. Empower your marketing strategies and boost productivity with the power of AI. Bring your imagination to life through our creative writing courses - both in fiction and children's storybooks. And, elevate your message with persuasive copywriting techniques in our level 4 course. Unlock new possibilities, skills, and rewarding career paths with this holistic bundle. This Adult Nursing Assistant with Health & Care -CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: A Beginner Crash Course on ChatGPT Course 02: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! Course 03: ChatGPT for Marketing and Productivity with AI Tools Course 04: Creative Writing Course - Fiction Course 05: Creative Writing Course: Writing Storybooks For Children Course 06: Copywriting Level 4 Learning Outcomes By the end of this Chatgpt Marketing, Creative Writing & Copywriting Beginners bundle course, learners will be able to: Understand the fundamentals of ChatGPT. Master advanced ChatGPT applications. Leverage ChatGPT for marketing and productivity. Develop compelling fiction writing skills. Learn to craft engaging children's storybooks. Master persuasive copywriting techniques. Integrate AI, creative writing, and copywriting effectively. The "ChatGPT Marketing, Creative Writing & Copywriting Beginners" bundle offers an intensive theoretical understanding of various high-demand skills. It goes beyond basic knowledge, providing learners with a holistic, immersive experience in three diverse yet interconnected fields. Each course in this bundle is meticulously curated, providing an in-depth look into the respective topics, helping learners understand, assimilate, and apply the concepts effectively. Learning these courses will unlock significant benefits. It empowers you to harness the potential of ChatGPT, one of the most revolutionary AI tools, amplifying your marketing efforts. Moreover, it helps you discover the joy of creating spellbinding narratives in fiction and children's storybooks. Lastly, our copywriting course equips you with the art of persuasive writing, ensuring that every word you write resonates with your audience, ultimately driving action. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Chatgpt Marketing, Creative Writing & Copywriting Beginners course is ideal for: Aspiring Creative Writers. Marketing Professionals seeking AI integration. Beginners keen on mastering copywriting. Individuals interested in learning about ChatGPT. Career path ChatGPT Specialist Creative Writer (Fiction/Children's books) Copywriter Marketing Strategist with AI expertise AI Tools Consultant Integrated Marketing and Writing Consultant Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

School Management and Professionalism Bundle Introducing our comprehensive 'School Management and Professionalism Bundle' - your gateway to success in education and professionalism. Whether you're an aspiring School Administrator, a dedicated School Counsellor, or simply looking to enhance your Workplace Professionalism, this bundle has something valuable for everyone. At the beginning of the School Management and Professionalism Bundle, you will gain in-depth knowledge about the various types of schools in the UK. Plus, you will master workplace development and create a school culture that fosters excellence. Besides, you will acquire skills in educational administration and management. Moving through the School Management and Professionalism Bundle course, you will learn the crucial aspects of safeguarding students, child development, and dealing with severe behavioural issues. Our bundle course will introduce you to the role of the school counsellor. You will also become familiar with the versatile methodological approach to working in school and counselling children with psychological problems. Our School Management and Professionalism Bundle will help elevate your business communication skills. You will gain a clear idea about verbal and non-verbal communication. Furthermore, this course will help you to polish your written and electronic communication abilities. At the end part of the School Management and Professionalism Bundle Course, you will learn the tricks and techniques to work with superiors in the school environment effectively. Take advantage of this opportunity to position yourself as a true professional. Enroll in the 'School Management and Professionalism Bundle' today and take a giant leap towards a successful and fulfilling career. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. School Administrator Certificate Training Module 1: Introduction to School Administration Introduction to School Administration 00:12:00 Module 2: Types of Schools in the UK Types of Schools In The UK 00:15:00 Module 3: Workplace Development Workplace Development 00:12:00 Module 4: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:13:00 Module 5: Educational Administration and Management Educational Administration and Management 00:11:00 Module 6: Safeguarding Students Safeguarding Students 00:14:00 Module 7: Child Development Child Development 00:13:00 Module 8: Serious Behavioural Issues and Problems of Students Serious Behavioural Issues and Problems of Students 00:12:00 Module 9: Managing School Premises Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance as an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:14:00 School Counsellor Certificate Module 01: Introduction to School Counselling 00:06:00 Module 02: The School Counsellor 00:08:00 Module 03: School-Based Counselling 00:06:00 Module 04: Counselling In School: A Methodological Approach (Part-1) 00:12:00 Module 05: Counselling In School: A Methodological Approach (Part-2) 00:08:00 Module 06: Working with Children and Adolescents 00:08:00 Module 07: Working with Parents and Families 00:13:00 Module 08: Working With Technology in School Counselling 00:06:00 Module 09: Counselling Children with Psychological Problems 00:15:00 Module 10: Some Challenging Context in School Counselling 00:10:00 Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Diploma in Substance Misuse including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Gain knowledge of substance misuse by enrolling in our Diploma in Substance Misuse course. This Diploma in Substance Misuse course will equip you with the skills to identify misused substances and their effects, including legal highs, illegal drugs and alcohol. It will teach you the causes, signs and types of substance misuse. This course will also explain the significant social, personal and medical factors that can lead to substance misuse, as well as discuss the patterns of abuse. Raise awareness of substance misuses and educate yourself on the effects of drugs, with the Diploma in Substance Misuse course. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Diploma in Substance Misuse has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Diploma in Substance Misuse*** Module 01: Substance Misuse and Outreach Worker Module 02: Substances: Drugs, Alcohol and Others Module 03: Abuses of Substance Misuse Module 04: Why People Use Drug and Alcohol? Module 05: The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Module 06: Understand Possible Causes of Substance and Drug Abuse Module 07: Implementing Substance Use Policy Module 08: Effects of Drugs on the Body and Mind Module 09: Enhancing Assessment and Treatment Module 10: Health Consideration Module 11: Specific Treatment Situations Module 12: Children Module 13: Risk Factors Module 14: Pharmacological Agents Used in the Management Module 15: Planning and Implementing a Practice Improvement Subject Module 16: Prevention and Awareness Module 17: Substance Use Capabilities Across All Level of Social Work Module 18: Career Consultancy How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 35 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Substance Misuse) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.