Do you have problems with your blood pressure? Are your tensed about your blood pressure? Do you know someone who needs to check and control his blood pressure regularly? Are you deal with blood-health related issues and want to know more about it? If Yes, then this course is for you. Course Description: The course will help you to get a crystal clear knowledge of blood pressure and the procedures for controlling blood pressure. The course will teach you how to control your blood pressure naturally or how to maintain the normal states of blood pressure. The course will present you the symptoms, damages and causes of blood pressure. The course will also focus the diet plan, life style and proper medication a hypertension patient. By the end of the course, you will be confident enough to control your blood pressure or to help someone who is suffering from blood pressure. Course Highlights Blood Pressure Controlling Course Naturally is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Blood Pressure Controlling Course Naturally into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Blood Pressure Controlling Course Naturally Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Blood Pressure Controlling Course Naturally is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Blood Pressure Controlling Course Naturally is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 What is blood pressure? 01:00:00 What are the symptoms? 01:00:00 What damage can high blood pressure cause? 01:00:00 The Reasons of high blood pressure? 01:00:00 Medical treatments for hypertension 01:00:00 Resistant hypertension 01:00:00 Change Your Lifestyle and diet 01:00:00 Avoid Stress in your Life 01:00:00 Controlling blood pressure with nutrients, herbs and supplements 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam
Do you want to discover powerful and effective psychological self-therapies that can reduce anxiety and panic attacks? If yes, then this course will provide you with the Tools & Insights to help you break free from your symbolic cages that have been holding you back from living the life you are meant to live. This unique course will acquaint you with basics of anxiety, what causes it and what we can we do about it. You will explore some exercises and practices that you can use to help you bring anxiety under control and also deal with troublesome incidents and memories from your past. And remember to really have a positive impact on those around you; you need to end your panic disorder first. Course Highlights Free Yourself from Panic Attack is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Free Yourself from Panic Attack into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Free Yourself from Panic Attack Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Free Yourself from Panic Attack is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Free Yourself from Panic Attack is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Free Yourself from Panic Attack Free Yourself FREE 00:30:00 What Are the Physical Signs? FREE 01:00:00 What Are the Symptoms 01:00:00 What Causes a Panic Attack? 00:30:00 Stress Can Trigger a Panic Attacks 01:00:00 Removing the Panic Attack Worries 01:00:00 When it's Agoraphobia 00:30:00 Foods That Can Make You Panic 01:00:00 Will I Need Medication? 01:00:00 Help Yourself and Lose the Panic 01:00:00 Getting Your Breathing Under Control 01:00:00 Mock Exam Mock Exam- Free Yourself from Panic Attack 00:20:00 Final Exam Final Exam- Free Yourself from Panic Attack 00:20:00
Course Overview The early years are very important in the mental and physical growth of children. Therefore, the nursery teachers have to provide additional attention and care. The Nursery Teacher Training Course will show you how to educate and take care of children in their early years. Within a few steps, it will enrich your knowledge and help you develop the skills to become a nursery teacher. In this Nursery Teacher Training Course, you will learn the importance of early years in child development. The informative lessons will educate you on the EYFS teaching techniques. In addition, you will learn the strategies of observing and assessing children in their early years. The course will assist you in building the competence to support the development of SEN children. Along with that, you will become competent in child protection and safeguarding. From this Nursery Teacher Training Course, you will receive an overall understanding of the roles of a nursery teacher. It will equip you with the skills to fit all these roles and provide quality education to children. Enrol now and start building your skills. What You Will Learn Learn the significance of early years in child development Understand the EYFS teaching techniques Develop the skills to observe and assess children in the early years Build the expertise to support SEN children Learn how to ensure the health and safety of children in their early years Grasp the principles of safeguarding children Enrich your knowledge of child mental health Why Should You Choose this Nursery Teacher Training Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Nursery Teacher Training Course is for aspiring nursery teachers. It is also beneficial for professionals already working in this area. Requirements Our Nursery Teacher Training Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Nursery Teacher Training Course will assist you in pursuing a career in the relevant fields. Nursery Teacher (Salary Range £38,000-£41,000) Teaching Assistant (Salary Range £19,000-£21,000) Nursery Teacher Training Module 01: Introduction to EYFS 00:12:00 Module 02: Importance of Early Years in Development 00:19:00 Module 03: EYFS Teaching Techniques 00:14:00 Module 04: Working as an EYFS Teacher 00:18:00 Module 05: The EYFS Educational Philosophies and Privileges 00:13:00 Module 06: Curriculum and Developing Early Learning 00:30:00 Module 07: Play and Learning in Children's Education 00:31:00 Module 08: Observation and Assessment of Children in the Early Years Setting 00:23:00 Module 09: Understanding SEN in children 00:20:00 Module 10: Working with Children Having Special Needs 00:29:00 Module 11: Health and Safety of Children in the Early Years 00:38:00 Module 12: Safeguarding, Protection and Welfare of Young Children 00:29:00 Module 13: Understanding Mental Health in Children 00:18:00 Module 14: Self-Management and Dealing with Stress 00:13:00 Module 15: Working in Partnership with Parents and Carers 00:22:00 Assignment Assignment - Nursery Teacher Training 01:00:00
Highlights of the Course Course Type: Online Learning Duration: 11 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about indian head massage therapy Understand the core competencies and principles of indian head massage therapy Explore the various areas of indian head massage therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert indian head massage therapist Indian Head Massage Masterclass Course Master the skills you need to propel your career forward in Indian head massage therapy. This course will equip you with the essential knowledge and skillset that will make you a confident Indian head massage therapist and take your career to the next level. This comprehensive Indian head massage course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Indian head massage course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Indian head massage therapy practice and equip you with the essential skills, confidence and competence to assist you in the Indian head massage therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Indian head massage therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for Indian head massage therapist or for people who are aspiring to specialise in Indian head massage therapy. Enrol in this Indian head massage course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Indian head massage course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Indian head massage therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Indian head massage course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Indian head massage course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Indian head massage course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Indian Head Massage - Updated Version Module 1 : Introduction to Indian Head Massage Module 1 - Introduction to Indian Head Massage 00:15:00 Module 2 : Anatomy and Physiology Module 2 - Anatomy and Physiology 00:29:00 Module 3 : Health and Safety Guidelines Module 3 - Health and Safety Guidelines 00:25:00 Mock Assessment 1 Assessment Mock 1 00:10:00 Module 4 : Building a Strong Foundation for Practice Module 4 - Building a Strong Foundation for Practice 00:27:00 Module 5 : Pre-requisites for Massage Module 5 - Pre-requisites for Massage 00:22:00 Module 6 : Preparation for Treatment Module 6 - Preparation for Treatment 00:23:00 Mock Assessment 2 Assessment Mock 2 00:10:00 Module 7 : Understanding Stress and the Nervous System Module 7 - Understanding Stress and the Nervous System 00:21:00 Module 8 : Client Consultation Module 8 - Client Consultation 00:21:00 Module 9 : Indian Head Massage Routine Module 9 - Indian Head Massage Routine 00:20:00 Mock Assessment 3 Assessment Mock 3 00:10:00 Module 10 : Indian Head Massage for Special Needs Module 10 - Indian Head Massage for Special Needs 00:21:00 Module 11 : How to Promote the Indian Head Massage Business Module 11 - How to Promote the Indian Head Massage Business 00:20:00 Conclusion Conclusion 00:15:00 Assessment - Updated Version (Compulsory) Assessment - Updated Version (Compulsory) 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00 Indian Head Massage - Old Version Introduction Before You Go Any Further! 00:05:00 Introduction to Professional and Ethical Practices Professional Standards 00:10:00 2 Professional Standards 00:09:00 3 Professional Standards 00:10:00 4 Professional Standards 00:13:00 5 Professional Standards 00:04:00 6 Professional Standards 00:05:00 7 Professional Standards 00:13:00 8 Professional Standards 00:10:00 9 Professional Standards 00:07:00 10 Professional Standards 00:11:00 11 Professional Standards 00:04:00 Reception Part 1 00:11:00 Part 2 00:02:00 Part 3 00:04:00 Part 4 00:08:00 Part 5 00:04:00 Part 6 00:02:00 Introduction to Anatomy And Physiology Anatomy And Physiology 00:01:00 The Spine 00:05:00 The Skin 00:05:00 The Skeletal And Muscular Systems 00:07:00 CardioRespiratory And Nervous System 00:08:00 The Digestive System 00:01:00 The Endocrine System 00:21:00 The Endocrine System Assessment 00:01:00 The Urinary Systems 00:05:00 The Reproductive System 00:04:00 Carrier Oils For Holistic Therapies 1 00:06:00 Carrier Oil Profile 1 00:03:00 Carrier Oil Profile 2 00:02:00 Carrier Oil Profile 3 00:05:00 Massage Methods Introduction To Massage Techniques Used In Most Massage Modalities 00:01:00 Effleurage 00:05:00 Petrissage 00:04:00 Frictions 00:03:00 Tapotement 00:09:00 Indian Head Massage Treatment Demonstration Videos Indian Head Massage Treatment Pt1 00:02:00 Indian Head Massage Treatment Pt2 00:01:00 Indian Head Massage Treatment Pt3 00:01:00 Indian Head Massage Treatment Pt4 00:01:00 Indian Head Massage Treatment Pt5 00:01:00 Indian Head Massage Treatment Pt6 00:01:00 Indian Head Massage Treatment Pt7 00:01:00 Indian Head Massage Treatment Pt8 00:02:00 Indian Head Massage Treatment Pt9 00:02:00 Indian Head Massage Treatment Pt10 00:01:00 Indian Head Massage Treatment Pt11 00:02:00 Indian Head Massage Treatment Pt12 00:02:00 Indian Head Massage Treatment - Champissage 00:06:00 Case Studies 00:10:00 Course Conclusion Course Conclusion 00:01:00 Assessment - Old Version Assessment - Indian Head Massage Masterclass (Old Version) 00:10:00
Did you know 1 in 4 people in the UK are likely to experience mental health problems each year? Mental health is just as important as physical health, yet whilst we know how to take care of our own physical health, many people do not know how to support relatives, friends and even colleagues who are experiencing poor mental health. By developing a greater understanding of common mental health issues, as well as how best to support and guide someone to professional help, you can help further reduce the stigma associated with mental health in the UK. The QA Level 3 Award in Mental Health First Aid in the Workplace (RQF) is a regulated and nationally recognised qualification that has been specifically designed for those who would like to raise their awareness of mental health, develop an understanding on how best to support, reassure and signpost colleagues to professional support. What’s more, candidates will develop the knowledge, skills and confidence to actively promote positive mental health within their workplace, making it an ideal qualification for mental health champions/first aiders, human resources, managers, supervisors and team leaders. What’s Covered? Understanding mental health and its importance The roles and responsibilities for mental health in the workplace Importance of own wellbeing as a mental health first aider Common mental health conditions, including: Characteristics and features Work-related stress Anxiety Eating disorders Depression Post-traumatic stress disorder (PTSD) Obsessive compulsive disorder (OCD) Phobias Bipolar Self-harm Psychosis Suicide Promoting positive mental health first aid in the workplace Best practice for employers Mental health first aid at work action plan Appropriate coping strategies How employers can provide support to employees in the workplace Assisting those off work or returning to work Procedures to support employees who are off work whilst experiencing poor mental health Types of support available both locally and nationally
In an era where global health crises can disrupt lives and businesses in an instant, being prepared is no longer a luxury—it's a necessity. This course offers learners essential knowledge on how to assess and mitigate risks associated with pandemic outbreaks. Designed to equip individuals with the skills to develop robust strategies, this course delves into essential aspects of risk management, including identification of potential threats, assessing their impacts, and creating responsive plans that can be implemented swiftly and effectively. The course will guide you through the foundational principles of outbreak preparedness, alongside practical approaches to maintain continuity in times of crisis. You’ll also learn the importance of clear communication, both internally within organisations and externally, in order to mitigate risks and maintain public trust. By the end of the course, learners will be better prepared to contribute to a safer environment, minimising the disruptions that pandemics can cause. Whether you're a business professional or simply someone who wants to understand how to handle these types of crises, this course will equip you with the tools and insights to navigate pandemic-related risks confidently. Key Features of this Course Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of the course is as follows: Introduction to COVID-19: A Psychological First Aid Psychological Consequences Human Faced Due to COVID-19 An Overview of the Impact of Quarantine on People during COVID-19 Impacts of COVID-19 on Children's Mental Health Impacts of COVID-19 Contributing to Young Generation's Mental Health Impacts on Older Generations Psychological Aids to be Taken regarding the Impacts on Children Coping Mechanism for Stress during COVID-19 Psychological First Aid in COVID-19 Outbreak Remote Psychological First Aid Options Psychological Aid Instructions by WHO on Dealing Mental Health Issues Caused by The Pandemic Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Ready to join our Flight Attendant Training and be paid for travelling the world? Get on board! Start on your path to an exciting new career in the skies today! Start on your path to an exciting new career in the skies today! It’s time to take to the clouds and start your career as Flight Attendant. Learn everything you need to know about being a flight attendant to land your dream job. Prepare yourself for a new job and learn from the best with these practical Flight Attendant Training. Do you want to get paid to travel the world and have job flexibility? You’re in the right place! Start our flight attendant course today and get to grips with all of the necessary procedures you need to know to set yourself apart and be a standout candidate. With this course you will build an extensive foundation of knowledge. Tests and practical tasks will allow you to consolidate your knowledge and skills. You will learn everything you need to know as a Flight Attendant: basic knowledge of the aircraft, what the daily work looks like, the basics of airline recruitment, safety procedures, emergency procedures. This training is designed for both those who are already cabin crew and want to deepen their knowledge as well as anyone looking to start a new career path and fast-track their way to their first job in the skies. Pass with flying colors The training will be delivered through an multimedia platform and you will receive a certificate upon completing the course. You can study at your own pace, anytime, anywhere; all you need is an internet connection. The flexibility of the course makes it easy to fit into your current schedule and you can study stress-free. We provide in-depth training in an easy-to-follow format so that you can pass all of the cabin crew exams with confidence. Inside the course, you’ll find extensive knowledge from industry-leading professionals on everything they believe you need to know to be selected. You will learn all about the flight attendant role as well as understand the aviation industry and the important safety and security procedures. You will gain a strong understanding of everything from role-playing scenarios to an inside look at the assessment day. After completing this flight attendant training you’ll be able to demonstrate an excellent knowledge of the role in your interviews and application process. You will also receive a full certificate upon completing the course which you can show to potential employers. Start today! Learn from the best in the industry and join our learning community now. Join the Flight Attendant Training course today and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Angela Lecarde Learn from our cabin crew trainer who has over 15 years of experience in the industry The training is conducted by an industry-leading expert that is committed and willing to help you build the foundation of knowledge you need to start or improve as a cabin crew flight attendant. Our expert has worked as a senior flight attendant working all around the world as well as training hundreds of staff across the globe. She will be more than happy to share with you all of her knowledge and expertese so you can set yourself apart from other candidates and confidently get through the selection process. Angela is passionate about simplifying the process of becoming a flight attendant. She has compiled her many years of experience into a concise course with all of the need-to-know information. She will be sharing all of her inside tips on what airlines are looking for in their staf. She has created invaluable resources that will help you every step of the way. Angela is very passionate about working as a flight attendant and we can guarantee that you complete the course feeling well prepared and motivated to land your new role. The flight attendant course includes: Detailed video presentations 1. Essential know-how to understand all the procedures and the culture of your profession. Aviation business – grasp the whole picture and understand your role in it Guidelines and procedures – learn what workings as a flight attendant requires and how to fulfill your duties appropriately Career path presented with the most detail through its stages Learn how one does become a flight attendant and what will be required of you Training videos How to work as Flight Attendant How to deal with difficult situations Working in different airlines Tests 1. Tests and revision of acquired knowledge Basic knowledge of being a Flight Attendant Knowledge of specific aspects and components 2. Final Exam Final test Summary of previously presented knowledge and tasks Course materials How to communicate with the pilot and other crew members in the right way? Communication with difficult passengers A practical guide on how to prepare in emergency situations A practical guide on how to carry out the most important procedures Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Why join Kemp Center’s Flight Attendant Training? This course prepares you not only for a career as a flight attendant but also teaches you essential skills that employers truly value. Working as a flight attendant is an increasingly popular career choice because who wouldn’t want to travel the world and get paid? There are many job opportunities out there but it is essential to know how to set yourself apart from other candidates and this course can help you do just that! It is suitable for those who are looking to start a new career being a flight attendant or cabin crew staff that want to deepen their knowledge. The course includes in-depth knowledge of everything you need to know whilst flying in the skies.The course comprises the most up-to-date content from experts in the industry giving you the best opportunity to land your dream job. The flight attendant course covers global industries and follows standardized procedures from across the globe so that you can work wherever you want. Turn your passion for traveling into a job! The course will help you understand how to prepare the cabin for flight, procedures such as boarding passengers and safety demonstrations, and how to deal with emergencies. Ready to get on board? Angela Lecarde, Cabin crew trainer
With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.
When you hear about journal therapy among all the other therapies, the question of what it is may pop into your head right away. It is writing down our thoughts and emotions regarding our personal experiences in a notebook for therapeutic purposes. We can sort through recent events and potential issues by engaging in this form of private introspection. Although the majority of people recognize the potential advantages of journaling or maintaining a diary, the Journal Therapy Course acts as alternative medicine and its goal is to provide you with something much more substantial than a how-to manual for diary writing. It seeks to convince you of the cathartic benefits of genuine journal therapy and equip you with the knowledge and skills necessary to form your therapeutic writing habit. It also attempts to point to coaches and counsellors who are eager to include journal therapy into their practices in the direction of the methods and frameworks that will work best. The Journal Therapy Course introduces you to the frameworks and techniques for journal therapy as well as the equipment and setting required for productive, therapeutic journaling. Before being introduced to some of the most well-liked and successful strategies used in therapeutic writing, you'll also be given some potent journaling prompts to get you started. These include making lists, writing letters, documenting events, creating biographical statements, having conversations, and sprinting. Enrol in the Journal Therapy course to get a jump start on your career objectives! Learning Outcome When the course is over, you will: Recognize the therapeutic value of keeping a journal. Have a variety of workouts and journaling prompts available Know the many journaling methods available Understand the benefit of diary therapy on a psychological, emotional, and physical level Learn how to utilise a notebook to manage your stress, anxiety, and depression. Possess the assurance and resources necessary to interpret dreams using a dream journal Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Course Module 1: Introduction Module 2: Writing to Heal Module 3: Journal Therapy as a Treatment Method Module 4: Foundations of Therapeutic Writing Module 5: Structure of Journal Writing Module 6: What People Need to Write Module 7: The Six Windows Model Module 08: Writing to Help You Take Control of Your Own Life Module 09: Therapeutic vs Creative Journaling Module 10: Journaling for a Better Career and Self Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for - Students Recent graduates Job Seekers Requirements You will not need any prior background or expertise to enrol in this course. Career path People who want to succeed in both their personal and professional lives should enrol in our Journal Therapy course. Enrol in this Journal Therapy course to hear from thought leaders in the field and network with professionals all over the world. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Without committed deliverers, the job, supplies, resources, and gifts would never reach their target. From delivering items to completing transactions, drivers are essential points of contact for clients and frequently serve as brand ambassadors. This Delivery Driving course will introduce you to the world of delivery driving. Transporting parcels and other items from a mail facility to a residential or commercial address is the responsibility of a delivery driver. Their responsibilities include loading cargo, using navigational aids to reach the correct place, and delivering packages. A delivery driver's tasks and duties include packing, loading, and unloading delivery vehicles and delivering packages along predetermined paths to customers. Keeping in constant contact with route dispatchers is also important. This Delivery Driving course will focus on a certain aspect of delivery characteristics and will walk you through the fundamentals from scratch. You will be shown the typical delivery and collecting guidelines. Along with mapping out routes, recording information, scheduling tasks according to traffic regulations, maintaining your vehicle in good shape, and many other activities. Even "zero-touch" delivery during the pandemic and for homes infected with Covid-19 or other infectious diseases are covered in the course. Enrol in the Delivery Driving course now and learn to carry stock to any given area. Learning Outcomes: Know how to handle and move various materials and objects. Be able to understand the importance of route planning and record maintenance. Acquire the skills to drive safely in large vehicles and obey the Highway Code. Learn how to stay well and keep vehicles in good condition at all times. Get to know about safety regulations and hygiene. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Delivery Driving course: Module 01: Introduction to the Delivery Driving Module 02: Delivery and Collection Module 03: Maintaining Records Module 04: Effective Route Planning Module 05: Stress Management Module 06: Driver CPC Module 07: Maintain Traffic Laws Module 08: Parking and Reversing Module 09: Driving in Adverse Weather Condition Module 10: Safety Regulations and Hygiene Module 11: Vehicle Maintenance and Safety Module 12: Zero Contact Delivery Methods Assessment Process Once you have completed all the modules in the Delivery Driving course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Delivery Driving course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Delivery Driving course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path By enrolling in this Delivery Driving programme, you will gain a thorough understanding of the knowledge and skills required to succeed in this line of work. For organisations and neighbourhood companies, this may make it easier for job seekers to find and apply for driving and delivery positions Certificates Certificate of completion Digital certificate - £10