36971 Courses

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Blogging course might help you get there! Expand your expertise with high-quality training - study the Blogging course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Blogging online training course. The Blogging course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Blogging course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Blogging training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this course: Week 1 - Introduction To Building a Blog What To Expect From this Course Ways To Make Your Blog Profitable How I Got Started Blogging Upcoming Interviews The Blog Artist Handbook What Do You Plan To Write About Don't Be a Copycat Picking a Domain Name Picking a High-Quality Theme Setting Up Your WordPress Blog Must-Have Plugins For WordPress Securing Your Blog From Hackers Blogging -Making Some Small Cash To Start Out Homework 1 Week 2 - Organization & Mindset Getting Organized with Evernote & Other Tools Writing Your First Blog Post Take a Discipline Challenge & Review It On Your Blog Making Sacrifices Staying Focused & Creating The Mindset of a Winner Why Being On Tons Of Email Lists Is Bad Pickup a Positive Book Homework Week 2 Week 3 - Building Out The Core Structure Of Your Blog Create an Epic About Page Create a Resource Page For Your Recommended Tools Traffic Generation Learning SEO Guest Blogging Email Marketing Write About What You Learn - Create an eBook Homework Week 3 Week 4 - Leveraging Interviews for Success How I Leveraged Interviews To Build Powerful Partnerships Examples of Reaching Out For Interviews Interview with Ramsay Taplin on Guest Blogging - Part 1 Interview with Ramsay Taplin on Guest Blogging - Part 2 Interview with Ramsay Taplin on Guest Blogging - Part 3 Conclusion & Week 4 Homework Assessment Process Once you have completed all the modules in the Blogging course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Swimming Pool Maintenance Diploma - CPD Certified Discover how to professionally clean and keep a swimming pool in excellent condition by taking our Pool Maintenance course. During the warmer months and as people return to regular fitness regimes and family activities, public and personal pools will become bustling hotspots. With this training, you will know exactly what tools and techniques to use to ensure that a pool is hygienically and physically safe for all users. Whether you work in a leisure facility, want to provide a pool cleaning service, or are lucky enough to have a private pool, everything you need to know is here. You will learn about the essential equipment needed to perform cleaning and maintenance, how often a pool should be cleaned according to its use, automatic cleaning options, and maintaining the correct levels of chemical and water quality. Key Topics to Be Covered by Pool Maintenance Course Essential or useful tools recommended for pool cleaning Maintenance routines and automatic cleaning options Preserving a safe and clean chemical balance in the water Ensuring the water is free from contaminants and debris Upholding safety protocols and organising events around the pool You'll get a Free Student ID card by enrolling in this Pool Maintenance course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Why Choose Our Pool Maintenance Course: Get instant access to this Pool Maintenance course. Learn Pool Maintenance from anywhere in the world Pool Maintenance is affordable and simple to understand Pool Maintenance is an entirely online, interactive lesson with voiceover audio Lifetime access to the Pool Maintenance course materials Pool Maintenance comes with 24/7 tutor support *** Course Curriculum of Pool Maintenance*** Pool Maintenance Course Module 1: Maintenance Equipment The Necessity of Maintenance Equipment Telescoping Pole Algae Brush Vacuum Wall and Floor Brush Leaf Skimmer Tile Brush Bucket Sponge Lubricant Pump Lid Wrench Squirt Bottle Replacement Gaskets and O-Rings Pool Cover Automatic Cleaners Handy Tools Module 2: Cleaning and Maintenance Manual Cleaning of Pool Automatic Cleaning of Pool Annual Maintenance Daily Maintenance Weekly Maintenance Monthly and Periodic Maintenance Module 3: Chemical Balance of Water Sanitisers Stabilisers pH Total Alkalinity Hardness Total Dissolved Solids (TDS) Chloramines Usage of Sanitisers Recommended Level of Elements and Common Water Problems Water Testing Delivery Systems Module 4:Water Quality Maintenance Ideal Water Quality Climate Bather Load Algae Module 5: Pool Safety Basics of Pool Safety Safety Design Feature Party Rules Supervision of the Pool Other Swimming Pool Safety Advice Fences and Gates Legal Requirements For Pool Safety Safety in & Around the Pool Once you have completed all the modules in the Pool Maintenance course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Pool Maintenance course to achieve the CPD accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Pool Maintenance Anyone interested in learning more about the topic is advised to take this Pool Maintenance course. This course is open to everybody. Requirements Pool Maintenance You will not need any prior background or expertise to enrol in this Pool Maintenance course. Career path Pool Maintenance After completing this Pool Maintenance course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate. Hard copy certificate - £29 If you are international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Quickbooks Bookkeeping will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Quickbooks Bookkeeping will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Quickbooks Bookkeeping and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Quickbooks Bookkeeping is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Quickbooks Bookkeeping. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Quickbooks Bookkeeping will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Getting Prepared - Access The Software And Course Materials Set Up Free Trial 00:03:00 Getting Started Starting A New Company File 00:11:00 Setting Up The System Enter Opening Balances 00:02:00 Reverse Opening Balances - Accruals And Prepayments 00:06:00 Report Journal 00:05:00 Nominal Ledger Amend The Nominal Ledger 00:07:00 Report Listing The Nominal Ledgers 00:02:00 Customers Enter Customers 00:09:00 Report On Customer Contact Information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales Ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice Batch 00:06:00 Post Sales Credit Notes 00:08:00 Report Showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases Ledger Post Supplier Invoices 00:03:00 Entering A Batch Of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry Payments Post Cheques 00:07:00 Report Showing Supplier Payments 00:01:00 Sundry Receipts Receipts From Customers 00:07:00 Report Showing Customer Receipts 00:02:00 Petty Cash Post Petty Cash Transactions And Report 00:04:00 Post Cash Payments To Ledgers 00:02:00 Enter Petty Cash Items 00:14:00 Report On Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank Reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post The Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month End Adjustments 00:03:00 Month End Reports 00:06:00 Tasks Task- Clearing The Accounts 00:06:00 Task - Customer Report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Car & Light Vehicle Maintenance with Repairing will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Car & Light Vehicle Maintenance with Repairing will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Car & Light Vehicle Maintenance with Repairing and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Car & Light Vehicle Maintenance with Repairing is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Car & Light Vehicle Maintenance with Repairing. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Car & Light Vehicle Maintenance with Repairing will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01 Chapter 01: Safety Rules & Introduction to Tools 01:00:00 Chapter 02: General Maintenance 01:00:00 Chapter 03: Dashboard Indicator Lights 00:30:00 Chapter 04: Tires 01:00:00 Chapter 05: Internal Combustion Engines & Engine Oil 01:00:00 Chapter 06: The Cooling System 00:00:00 Module 02 Chapter 07: The Fuel System 00:00:00 Chapter 08: The Electrical System 00:00:00 Chapter 09: The Drive Train 00:30:00 Chapter 10: Brakes 00:30:00 Chapter 11: The Auto Repair Industry 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Overcome the Fear of Public Speaking Are you held back by the fear of public speaking? This fear is more than just meeting nerves—it acts as a formidable barrier, muting your valuable contributions and stalling your career progression.  Despite possessing valuable experience and ideas, the overwhelming fear of speaking out in meetings causes you to retreat into silence. Meanwhile, your less experienced but more confident colleagues speak up, gaining visibility and opportunities that could have been yours. A fear of public speaking is a significant obstacle blocking you from the recognition and career advancement you deserve. The Way Forward? Our Public Speaking Class in London is crafted for professionals keen to conquer their fear of public speaking and seize control of their careers. Embark on this transformative journey with us and swiftly gain the confidence to: Confidently share your thoughts and ideas in meetings - Actively engage in discussions - Deliver compelling presentations - Elevate your professional visibility Why Our Public Speaking Class in London? We understand your struggle. Our instructors have personally faced and overcome their own intense public speaking fears. Their journey has equipped them with the unique empathy and expertise to facilitate your journey from fear to confidence. Stop letting a fear of public speaking hold back your career. Join our Public Speaking Class in London and transform your next meeting into a confident opportunity for success.  It's time for your voice to unlock the recognition and opportunities for your career success.

Do you want to transform your sketches and paintings into stunning works? Do you want to unlock your inner artist and master the techniques of drawing and painting? If the answers are yes, then enrol on our course now. Whether you're a beginner or a seasoned pro, our drawing and painting course will help you take your skills to the next level. In this intensive course, you will learn to master the straightforward one-stroke method and produce stunning paintings with basic brushstrokes. Likewise, it will show you how to use the one-stroke painting method to produce eye-catching artwork. Next, you will know about the overview of the tools required to use this strategy. Gradually, you will look at how to paint leaves and apply fundamental strokes like the teardrop, petal, and daisy strokes. Furthermore, understand how to choose colours and study the fundamentals of brush maintenance, brush loading, and painting methods for stems and leaves. Lastly, you will discover how to build more colourful paintings starting with a composition of pedal strokes, pine leaves, and cherries. Learning outcome: After this course, you will be able to: Acquire the physical and visual abilities necessary for drawing. Assess scale, proportion, and spatial relationships. Use linear and tonal approaches to apply Light and shadow to our drawing. Learn to use tools that are conventional for drawing. Determine and use the characteristics and ideas of colour. Improve your ability to think critically and solve problems with colour. Why Prefer Us? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This skills development course is accredited by CPD. The learner will receive a certificate after completion of the course. To complete the full course, it will take 1 day and 10 hours. The course modules are as follows: ****Course Curriculum**** ***Art, Drawing and Painting*** Introduction Perspective Shading Measuring Still Life Drawing Drawing a Portrait Drawing a Tree Assessment Process Once you have completed all the modules in the Art, Drawing and Painting course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Art, Drawing and Painting course to achieve the CPD QS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is designed with care for: Art students. Artists. Sketch artist. Anyone who wants to learn about arts and drawing. Requirements You will not need any prior background or expertise to enrol in this course. Career path The learner will have a wide variety of career opportunities after completion of this course. Here are a few career opportunities that will be open for you: Art editor Salary: £20,000 to £40,000 Community arts worker Salary: £19,000 to £29,000 Art valuer Salary: £20,000 to £40,000 Certificates CPD QS Accredited Certificate Digital certificate - £10 CPD QS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this modern era, sales is not about just selling anymore but about building trust and educating customers. In every job or business, you will come across sales moments; even if you're trying to sell yourself to the interviewer for a job or selling products to the customer, it's an essential skill in aspects of your career. So if you want to maximise your potential or build a lucrative career, then this course is the right choice for you. Enrol today to develop knowledge and skills to drive your career forward and get ahead of the curve! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course incorporates the fundamentals of defining sales, growth, hypnosis, presentation, marketing, limitations, communications, and negotiation. Through this comprehensive course, you will develop knowledge and skills on dealing with customers, dealing with objections from customers, and techniques to counter reposition. In addition, this course will help you demonstrate an understanding of the different approaches for attracting customers using various media such as email marketing. Likewise, through this course, you will understand the different customer behavioural patterns that help make purchase decisions easier. Furthermore, this course will illustrate your perception of the ideal selling process and avoid common mistakes. Overall, completing this course will help you master the knowledge and skills required to become a complete salesperson. What will I learn from this course? Familiarise with defining sales, rules, and agents Understand the methodologies of growth Demonstrate knowledge of hypnosis Explore how to attract customer's attention using a powerful presentation The principles of marketing Assess the leverage, limitations, and risk associated Importance of communication skills Understand how to deal with customers and analyse customer behaviour Approaches to handle objections from the customer Marketing and advertising techniques On top of everything, you will get a certificate that includes 10 CPD points to help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So enrol in this course today and open doors to enchanting career opportunities ahead. The programme has been designed by experts to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ***Course Curriculum*** Here is the curriculum breakdown of the programme: Module 1: Introduction to Sales Module 2: Sales Growth Module 3: Sales Hypnosis Module 4: Sales Presentation Module 5: Sales and Marketing Module 6: Leverage and Limitations Module 7: Communication Skills Module 8: Sales Negotiations Module 9: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Skills course right for You? The course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. Anyone of any academic background can enrol on this Nutrition course. However, this course is preferable for: Individuals currently looking to increase their profit figures Individuals considering sales as a career in the future Anyone who has to deal with customers face-to-face Requirements There are no previous knowledge requirements for the programme; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Learn to reach your full potential by taking our Executive Secretarial & PA Course and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. Executive Secretarial & PA Course has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Executive Secretarial & PA Course will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Executive Secretarial & PA Course and a high-flying job in a relevant field could soon be yours. Why People love Executive Secretarial & PA Course From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included ****Course Curriculum**** Executive Secretarial & PA Course Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £34. CPD 11 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.