4147 Courses

This sports injuries course online will help you recognise traumatic injuries like sprains, strains, contusions, fractures and dislocations. You will also gain a comprehensive understanding of overuse injuries and skin injuries by taking this flexible online course. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to various sports injuries Learn to recognise the severity level of the injuries Know how to handle several types of sports injuries Gain a basic understanding of overuse injuries Learn various strategies used for dealing with the sports injuries Learn to recognise traumatic injuries like sprains, strains, contusions, fractures and dislocations Know how to treat skin injuries Learn how to provide basic initial first aid to those suffering from sports injuries Sports Injuries Course Overview This sports injuries course online will provide you with a thorough understanding of the techniques you should follow so as to deal with someone's sports injuries. In addition, you will acquire knowledge about the different types of sports injuries and learn to help those who are suffering from the same. By the end of the course, you will be able to recognise different types of sports injuries and their severity level. After finishing this extensive online course, you will also understand how to help someone who is suffering from any type of sports injury. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Who should take this course? This comprehensive sports injuries course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of sports injuries. Entry Requirements There are no academic entry requirements for this sports injuries course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This sports injuries course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Section 2: Traumatic Injuries Sprains Strains Contusions Fractures Dislocations Overuse injuries Overuse Injuries Skin injuries Skin injuries Supplementary Resources Supplementary Resources - Sports Injuries Course Online Assessment Assessment - Sports Injuries Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Train for disability assessor roles with psychology, counselling, and learning disability-focused courses online. Assessing disability requires careful listening, clinical understanding, and more empathy than a spreadsheet can hold. This mini bundle includes psychology, learning disabilities, child psychology, counselling, and first aid—giving you a rounded introduction to the principles behind assessment work in health and care sectors. This is not about becoming an expert in diagnoses but learning the theory and perspective that underpin professional assessor roles. The focus is on observation, structured judgement, and understanding how conditions affect daily life. Whether you work in a related field or are preparing for a new opportunity, this course can help you approach your role with more confidence—and fewer question marks. Learning Outcomes: Understand basic psychological principles behind disability assessment. Identify characteristics of learning disabilities and cognitive challenges. Recognise child developmental concerns relevant to assessment work. Apply counselling strategies in sensitive assessment conversations. Respond appropriately to emergency situations with first aid knowledge. Use structured thinking to assess and record support needs. Who Is This Course For: Aspiring disability assessors across health and care sectors. Healthcare assistants involved in patient observations. Support workers assisting with care or disability needs. Mental health staff needing structured assessment knowledge. Carers seeking insight into learning disabilities. Those handling disability-related benefit assessments. Caseworkers supporting clients with cognitive impairments. Professionals working with families in care and welfare. Career Path (UK Average Salaries): Disability Assessor – £35,000 per year Support Worker – £23,000 per year Mental Health Assistant – £26,500 per year Counselling Assistant – £25,000 per year Learning Disability Officer – £29,000 per year Healthcare Assessor – £33,500 per year

Learn life-saving skills with our CPR Training. Be prepared to respond in emergencies and provide critical care when it matters most. Ensure you're ready to act confidently.

★★ FREE PDF Certificate| PDF Transcript| Student ID| Assessment| Lifetime Access| Enrolment Letter ★★ Explore our comprehensive Health and Social Care course designed to equip you with the knowledge and skills needed for a rewarding career in the healthcare sector. Learn about patient care, community health, medical ethics, and social support systems through interactive modules and hands-on training. Ideal for aspiring healthcare professionals and those looking to enhance their expertise, this course provides a solid foundation for roles in nursing, social work, and healthcare administration. Enroll now to make a meaningful impact on individuals and communities. Ready to make a difference in healthcare? Our Health and Social Care course offers in-depth training on patient care, medical ethics, and community health. Perfect for aspiring nurses, social workers, and healthcare professionals. Start your journey today and help create healthier communities! #Healthcare #SocialCare #CareerInHealthcare #Nursing #SocialWork #CommunityHealth

>>24 Hours Left! Don't Let the Spring Deals Slip Away - Enrol Now!<< The Health & Social Care industry is one of the most important and rewarding fields of work. With a growing aging population and increasing demands for healthcare, there has never been a better time to consider a career in this Health Social Care sector. OurLevel 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Package provides a comprehensive curriculum covering all the essential aspects of this industry, from communication and caregiving to legal and ethical standards. You will learn the principles and policies of working in Health Social Care, and gain an understanding of important issues such as safeguarding vulnerable individuals, risk management, and health and safety responsibilities. Courses Are Included in This Care Certificate (1 to 15 Standards) with Health & Social Care Level 3 Diploma: Course 01: Level 2 & 3 Diploma in Health & Social Care Course 02: Care Certificate (Standards 1 to 15) Course 03: Observation Skills for Carers Course 04: Dementia Training Course 05: Medication Administration Training By completing this course, you will be equipped with the knowledge and skills needed to work as a competent Health Social Care professional. You will be able to communicate effectively with patients and colleagues, understand your rights and responsibilities, and promote equality, diversity, and rights in the workplace. You will also have a strong understanding of the legal, professional, and ethical aspects of healthcare, enabling you to provide safe and effective care to vulnerable individuals. This course is suitable for anyone who is interested in working in the Health Social Care sector. Whether you are a school leaver, looking to change careers, or simply want to develop your knowledge and skills in this area, this Health Social Care course is for you. At the end of this Health Social Care course, you will learn: Develop effective communication skills in Health Social Care. Understand legal and ethical standards of practice in healthcare. Promote equality, diversity, and rights in the workplace. Understand the principles and policies of working in Health Social Care. Identify and manage risks in the workplace. Safeguard vulnerable individuals in Health Social Care. Why Choose Our Health Social Care Course: Get instant access to this course. Health Social Care is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials Health Social Care comes with 24/7 tutor support Level 2 & 3 Diploma in Health & Social Care Certificate Introduction to Health Social Care Certificate Health Social Care Certificate Communication and its Relevance Rights and Responsibilities as a Health Social Care Worker Role as A Caregiver and Health Social Care Professional Working in Health Social Care Certificate; Promoting Equality, Diversity and Rights Important Principles and Policies in Health Social Care Work Legal and Professional Standards of Practice in Health Social Care Part - 1 Legal and Professional Standards of Practice in Health Social Care Part - 2 Health Social Care Safeguarding Vulnerable Individuals Health Social Care Responsibilities The Economics of Health Social Care Strategic Marketing for Health Social Care Managing Finance in Health Social Care Certificate Managing Service Delivery in Health Social Care Course 02: Care Certificate Standards 1-15 Your Health Care role and responsibilities Your personal development Health Care & Safeguarding children Health Care & Safeguarding Adults Person-centered health care certificate Infection prevention and control Health and safety Fluids and nutrition Equality and diversity Equality and diversity Data protection and confidentiality Health care Communication Basic Life Support Caring for Mental Health Privacy and Dignity Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Health Social Care Level 3 course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health Social Care course is suitable for: School leavers Career changers Healthcare assistants Support workers Caregivers Anyone interested in Health Social Care This Diploma in Health & Social Care Level 2 & 3 course doesn't have formal qualifications. However, in order to get qualified, you have to join - RQF health and social care level 3 level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate level 5 nvq health and social care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care a level health social care Certificate Level 4 NVQ Health and social care Certificate RQF health and social care level 3 QCF level 2 health and social care Certificate health and social care level 3 Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate QCF level 3 health and social care Certificate level 3 nvq health and social care Certificate Mental Health Care Worker rqf health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) level 2 rqf Health and social care Certificate Level 5 nvq Health and Social Care Management Mental Health Care Worker level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Certificate in Management for Level 5 nvq health and social care or qcf level 3 nvq health and social care Certificate Level 3 nvq health and social care Certificate Level 4 NVQ Health and social care Certificate Mental Health Care Worker Level 3 Diploma in Health and Social Care Certificate level 3 nvq health and social care Certificate Level 4 NVQ Health and Social Care Certificate level 3 nvq health and social care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Care Certificate level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate level 2 diploma in health and social care ncfe cache level 2 extended diploma in health and social care Requirements There is no formal requirement for Health Social Care course. Career path Enrolling on this Health Social Care Level 3 can lead you to the following career paths: Healthcare Assistant (£16,000 - £22,000) Support Worker (£16,000 - £23,000) Caregiver (£16,000 - £25,000) Mental Health Support Worker (£17,000 - £25,000) Residential Support Worker (£18,000 - £27,000) Community Support Worker (£20,000 - £30,000) Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

11-in-1 Premium Bundle | CPD QS Certified | 110 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access

⚠️ Be Ready to Act. Be Ready to Save a Life. 💉 Anaphylaxis is a severe, life-threatening allergic reaction — and every second counts. The RQF Level 3 Management of Anaphylaxis course gives you the knowledge, skills, and confidence to respond effectively in an emergency. 🧠 What you’ll learn: ✅ Causes, triggers & symptoms of anaphylaxis 👁️ How to recognise and respond to anaphylactic reactions 💉 Safe use of adrenaline auto-injectors (e.g. EpiPen) 📋 Risk assessment & allergy management planning 🗣️ Communication & support during emergencies ⚖️ Legal and ethical responsibilities Perfect for schools, workplaces, healthcare, and community settings. 📅 Get certified. Be prepared. Save lives. #AnaphylaxisAwareness #FirstAidTraining #EpiPen #LifeSavingSkills #AllergyAwareness #RQFLevel3 #EmergencyResponse

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Air Cabin Crew: Air Cabin Crew Course Online Do you have a burning desire to work in the aviation industry? Our Air Cabin Crew Online Diploma Course is your ticket to a job in the air if you've ever imagined yourself as a part of this elite club. This thorough Air Cabin Crew Online Diploma Course provides clear explanations of the jobs, first aid, safety, and security-related aspects of flight time. Also, everything is covered in this Air Cabin Crew Online Diploma Course for airline cabin crew, from learning emergency protocols to comprehending the intricate aircraft layout. Also, this Air Cabin Crew Online Diploma Course helps to improve your understanding of all of your duties, first aid, and aircraft systems. During this Air Cabin Crew Online Diploma Course, you can improve your communication, cultural knowledge, and interpersonal skills. Your perspective on networking systems will change after taking this Air Cabin Crew Online Diploma Course. Enrol in the Air Cabin Crew Online Diploma Course to fulfil your desire for challenge and adventure! Special Offers of this Air Cabin Crew: Air Cabin Crew Course: This Air Cabin Crew: Air Cabin Crew Course includes a FREE PDF Certificate Lifetime access to this Air Cabin Crew: Air Cabin Crew Course Instant access to this Air Cabin Crew: Air Cabin Crew Course 24/7 Support Available to this Air Cabin Crew: Air Cabin Crew Course [ Note: Free PDF certificate as soon as completing the Air Cabin Crew: Air Cabin Crew course] Air Cabin Crew: Air Cabin Crew Course Online This comprehensive Air Cabin Crew: Cabin Crew Online Diploma Course comprises 22 modules to improve your knowledge of the world of cabin crew: cabin crew. Also, this Air Cabin Crew: Cabin Crew Online Diploma Course covers everything, from comprehending the intricate aircraft layout to mastering emergency procedures. Moreover, this Air Cabin Crew: Cabin Crew Online Diploma Course aids in your understanding of all duties, first aid, and aircraft systems. You can advance your personal development, cultural awareness, and communication skills through this Air Cabin Crew: Cabin Crew Online Diploma Course. Your knowledge of networking systems will change after taking this Air Cabin Crew: Cabin Crew Online Diploma Course. Who is this course for? Air Cabin Crew: Air Cabin Crew Course Online This Air Cabin Crew: Air Cabin Crew Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Air Cabin Crew: Air Cabin Crew Course Online To enrol in this Air Cabin Crew: Air Cabin Crew Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Air Cabin Crew: Air Cabin Crew Course. Be energetic and self-motivated to complete our Air Cabin Crew: Air Cabin Crew Course. Basic computer Skill is required to complete our Air Cabin Crew: Air Cabin Crew Course. If you want to enrol in our Air Cabin Crew: Air Cabin Crew Course, you must be at least 15 years old. Career path Air Cabin Crew: Air Cabin Crew Course Online You may be eligible for employment offers as a junior cabin crew, cabin crew, senior cabin crew, cabin crew manager, or in-flight trainer after completing this Air Cabin Crew: Air Cabin Crew Course.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.