Name: Microsoft Teams, Microsoft Outlook & Microsoft Excel
Price: 399 GBP
Availability: InStock

<p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2 Days - 16 CPD Hours</strong></p><div title="Page 1" style="color: rgb(68, 68, 68); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);">Lord Darzi has focused the NHS towards both individual and systemic improvements in patient safety, with Clinical Human Factors at the heart of improving our care for patients. Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Suitable for any health care provider that is responsible for decision making for patients and service users: Doctors, Nurses, Allied Healthcare Professionals, Volunteer Providers.</p></div>

2 Days - 16 CPD Hours
Lord Darzi has focused the NHS towards both individual and systemic improvements in patient safety, with Clinical Human Factors at the heart of improving our care for patients. Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.
Suitable for any health care provider that is responsible for decision making for patients and service users: Doctors, Nurses, Allied Healthcare Professionals, Volunteer Providers.

M&K Update Ltd

Allied Health Professions (AHP)

Health Care Management

Clinical

Clinical Skills

Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.

Clinical Human Factors

<p>Did you know that the demand for professional florists in the UK has increased by 22% over the last five years? With such a flourishing industry, it's crucial to stay ahead of the competition. That's where our Professional Floristry Level 4, 5 &amp; 7 course comes in.</p> <p>Our Level 7 course includes comprehensive curriculum from Levels 4, 5, and 7, ensuring that learners receive a complete education in floristry from basic to advanced levels. This means that you'll not only learn the basics of floristry, but you'll also be able to develop advanced techniques and knowledge that will set you apart from other florists.</p> <p>Our course is endorsed by the Quality Licence Scheme, a leading accreditation organisation that ensures that our course meets high standards of quality and relevance. And, when you complete the course, you'll receive a <strong>Level 7 Endorsed certificate</strong> hardcopy, which will validate your expertise and knowledge in the field of floristry.</p> <p>But that's not all. We're also offering five free career-guided courses with our QLS course, including Career Development Plan Fundamentals, Networking Skills for Personal Success, Boost Your Confidence and Self-Esteem, CV Writing and Job Searching, and Learn to Reduce and Manage Stress. These courses will provide you with additional skills and knowledge to further your career in floristry and beyond.</p> <p>At our institution, we understand that repetition can be tedious, so our course features a variety of teaching methods, including interactive e-learning modules, engaging videos, and examples that will keep you interested and engaged. Our course provides personalised support and guidance to help you achieve your goals and become a successful florist.</p> <p>Don't miss out on this opportunity to gain practical skills, knowledge, and confidence in the art of floristry. Sign up for our Professional Floristry Level 4, 5 &amp; 7 course today, and take your career to the next level.</p> <p><strong>Learning Outcomes:</strong></p> <p>By the end of the course, learners will be able to:</p> <ul> <li>Understand the fundamentals of floristry and the services provided by florists.</li><li>Identify different types of flowers and plants and understand how to care for them.</li><li>Develop skills in floral design, including choosing popular flowers and fillers and creating beautiful floral arrangements.</li><li>Learn how to create different types of bouquets, corsages, fruit baskets, and basket gardens.</li><li>Understand the techniques and skills required for wedding and funeral floristry.</li><li>Gain knowledge about starting a business in the floristry industry and finding a job in this field.</li><li>Have a thorough understanding of the course content and be able to apply the learned skills in real-life situations.</li></ul> <p><strong>Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</strong></p><p><strong>Diploma in Professional Floristry Level 4, 5 &amp; 7's Description: </strong> </p> <p><strong>Level 4:</strong></p> <p>Our Level 4 curriculum introduces learners to the course and the basics of floristry. You will learn about the different services provided by florists and the fundamentals of floristry. This level provides a strong foundation for learners who want to pursue a career in floristry.</p> <p><strong>Level 5:</strong></p> <p>At Level 5, learners will develop a deeper understanding of floral design. This level covers various topics such as identifying flowers and plants, caring for them, choosing popular flowers and fillers, and the elements and principles of design. Additionally, learners will be able to create different floral arrangements and hone their skills in the art of floristry.</p> <p><strong>Level 7:</strong></p> <p>Our Level 7 curriculum is designed for advanced learners who want to become experts in the field of floristry. This level includes topics such as making bouquets, corsages, fruit baskets, and basket gardens, wedding and funeral floristry, and beautiful floral designs. Furthermore, the curriculum includes essential bonus material such as important images used in the course, and tips on starting your own floristry business and finding a job in the industry.</p> <p><strong>This bundle comprises the following courses:</strong><strong><br /></strong><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Diploma in Professional Floristry at QLS Level 7</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Advanced Diploma in Professional Floristry at QLS Level 7 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is ideal for individuals who want to pursue a career in the floristry industry, including those who are:</p> <ul> <li>Interested in starting their own floristry business.</li><li>Passionate about floral design and want to improve their skills.</li><li>Seeking employment in floristry shops, event management companies, or other related industries.</li><li>Willing to explore and learn new skills in the field of floristry.</li><li>Wanting to learn more about the fundamental concepts of floristry.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Florist Assistant - £15,000 - £20,000 per annum</li><li>Florist - £20,000 - £25,000 per annum</li><li>Senior Florist - £25,000 - £30,000 per annum</li><li>Event Florist - £30,000 - £40,000 per annum</li><li>Wedding Florist - £35,000 - £45,000 per annum</li><li>Florist Shop Owner - £40,000 - £50,000 per annum</li><li>Head Florist - £50,000 - £60,000 per annum</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Did you know that the demand for professional florists in the UK has increased by 22% over the last five years? With such a flourishing industry, it's crucial to stay ahead of the competition. That's where our Professional Floristry Level 4, 5 & 7 course comes in.
Our Level 7 course includes comprehensive curriculum from Levels 4, 5, and 7, ensuring that learners receive a complete education in floristry from basic to advanced levels. This means that you'll not only learn the basics of floristry, but you'll also be able to develop advanced techniques and knowledge that will set you apart from other florists.
Our course is endorsed by the Quality Licence Scheme, a leading accreditation organisation that ensures that our course meets high standards of quality and relevance. And, when you complete the course, you'll receive a Level 7 Endorsed certificate hardcopy, which will validate your expertise and knowledge in the field of floristry.
But that's not all. We're also offering five free career-guided courses with our QLS course, including Career Development Plan Fundamentals, Networking Skills for Personal Success, Boost Your Confidence and Self-Esteem, CV Writing and Job Searching, and Learn to Reduce and Manage Stress. These courses will provide you with additional skills and knowledge to further your career in floristry and beyond.
At our institution, we understand that repetition can be tedious, so our course features a variety of teaching methods, including interactive e-learning modules, engaging videos, and examples that will keep you interested and engaged. Our course provides personalised support and guidance to help you achieve your goals and become a successful florist.
Don't miss out on this opportunity to gain practical skills, knowledge, and confidence in the art of floristry. Sign up for our Professional Floristry Level 4, 5 & 7 course today, and take your career to the next level.
Learning Outcomes:
By the end of the course, learners will be able to:
Understand the fundamentals of floristry and the services provided by florists.
Identify different types of flowers and plants and understand how to care for them.
Develop skills in floral design, including choosing popular flowers and fillers and creating beautiful floral arrangements.
Learn how to create different types of bouquets, corsages, fruit baskets, and basket gardens.
Understand the techniques and skills required for wedding and funeral floristry.
Gain knowledge about starting a business in the floristry industry and finding a job in this field.
Have a thorough understanding of the course content and be able to apply the learned skills in real-life situations.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Diploma in Professional Floristry Level 4, 5 & 7's Description:  
Level 4:
Our Level 4 curriculum introduces learners to the course and the basics of floristry. You will learn about the different services provided by florists and the fundamentals of floristry. This level provides a strong foundation for learners who want to pursue a career in floristry.
Level 5:
At Level 5, learners will develop a deeper understanding of floral design. This level covers various topics such as identifying flowers and plants, caring for them, choosing popular flowers and fillers, and the elements and principles of design. Additionally, learners will be able to create different floral arrangements and hone their skills in the art of floristry.
Level 7:
Our Level 7 curriculum is designed for advanced learners who want to become experts in the field of floristry. This level includes topics such as making bouquets, corsages, fruit baskets, and basket gardens, wedding and funeral floristry, and beautiful floral designs. Furthermore, the curriculum includes essential bonus material such as important images used in the course, and tips on starting your own floristry business and finding a job in the industry.
This bundle comprises the following courses:
QLS Endorsed Course:
Course 01: Advanced Diploma in Professional Floristry at QLS Level 7
CPD QS Accredited Courses:
Course 01: Career Development Plan Fundamentals
Course 02: Networking Skills for Personal Success
Course 03: Boost Your Confidence and Self-Esteem
Course 04: CV Writing and Job Searching
Course 05: Learn to Reduce and Manage Stress
Certificate
In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Upon completion, learners will receive an Advanced Diploma in Professional Floristry at QLS Level 7 Endorsed hard copy certificate, making it easy for them to showcase their achievements.
 CPD 
15 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This course is ideal for individuals who want to pursue a career in the floristry industry, including those who are:
Interested in starting their own floristry business.
Passionate about floral design and want to improve their skills.
Seeking employment in floristry shops, event management companies, or other related industries.
Willing to explore and learn new skills in the field of floristry.
Wanting to learn more about the fundamental concepts of floristry.
 Career path 
Florist Assistant - £15,000 - £20,000 per annum
Florist - £20,000 - £25,000 per annum
Senior Florist - £25,000 - £30,000 per annum
Event Florist - £30,000 - £40,000 per annum
Wedding Florist - £35,000 - £45,000 per annum
Florist Shop Owner - £40,000 - £50,000 per annum
Head Florist - £50,000 - £60,000 per annum
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Imperial Academy

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Professional Floristry Level 4, 5 & 7

General Admission

<p><strong>An investment in knowledge pays the best interest.</strong> This comprehensive course bundle covers the fundamentals of accounting and finance, providing a solid understanding of the critical concepts and practices in both areas. The course is designed for individuals seeking careers in finance, accounting, or business and for entrepreneurs and small business owners looking to manage their finances effectively.</p><p>The courses cover financial statements, bookkeeping, and taxation, providing participants with a solid understanding of the accounting process and how it impacts the financial health of a business. In addition, the Business Finance component covers financial analysis, investment decisions, and risk management, providing participants with the tools they need to make informed financial decisions for their businesses.</p><p>The courses are taught by skilled instructors who bring their practical expertise to the classroom, providing participants with valuable insights and best practices in accounting and finance.</p><p>Upon completing the course, you will have the knowledge and skills necessary to succeed in accounting and finance. You will be equipped to make financial decisions for your businesses or pursue careers in finance and accounting.</p><p>Get started by enrolling today!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Acquire a comprehensive understanding of accounting principles and practices.</li><li>Develop skills in VAT, Tax Accounting &amp; financial analysis, and decision-making.</li><li>Learn about investment strategies and risk management.</li><li>Master Microsoft Excel and Business Analysis skills.</li><li>Gain knowledge of tax laws and regulations in the UK.</li></ul><p><strong>Courses are included in this Bundle:</strong></p><ul><li><strong>Course 01:</strong> Make Business Plans: Forecasting and Budgeting</li><li><strong>Course 02: </strong>Fundamentals of Corporate Finance</li><li><strong>Course 03:</strong> Financial Analysis</li><li><strong>Course 04:</strong> Certificate in Corporate Finance: Profitability in a Financial Downturn at QLS Level 3</li><li><strong>Course 05:</strong> Investment Banking</li></ul><p><strong>Course Curriculum:</strong><strong><br /></strong></p><p><strong>Course 01: Make Business Plans: Forecasting and Budgeting</strong></p><p><strong>Introduction &amp; Fundamentals</strong></p><ul><li>Why Budget and Forecasts</li><li>Is budget planning a paper exercise</li><li>Operational and Financial Budget</li></ul><p><strong>Detail Budget Requirement </strong></p><ul><li>Components - Revenue Budgets</li><li>Components - Cost Budget</li><li>Qualitative Aspects</li></ul><p><strong>Process of making budget</strong></p><ul><li>Process of Budgeting - Logical Steps</li><li>Revenue Budget - What Information do we need to make revenue budgets</li><li>The example we used in class to demonstrate a broad process in budget and planning</li><li>Cost Budget Process - Link from revenue and operational plan</li><li>Cost Budget Process - Other aspects</li></ul><p><strong>Course 02: Fundamentals of Corporate Finance</strong></p><ul><li>Lesson 01: Introduction to Corporate Finance</li><li>Lesson 02: Financial Statement Analysis for Corporate Finance</li><li>Lesson 03: Time Value of Money Concepts</li><li>Lesson 04: Interest Rates</li><li>Lesson 05: How to Value Stocks</li><li>Lesson 06: Stock Valuation</li><li>Lesson 07: Risk and Returns in Capital Management</li><li>Lesson 08: Cost of Capitals - Fundamentals</li><li>Lesson 09: Cost of Capital and Effect of Leverage</li><li>Lesson 10: Systematic Risk and Portfolio Returns</li><li>Lesson 11: Investment Decision Rules and Calculating Cash Flow</li><li>Lesson 12: Working Capital Management - Part 1</li><li>Lesson 13: Working Capital Management - Part 2</li></ul><p><strong>Course 03: Financial Analysis</strong></p><p><strong>Section-1. Introduction <br /></strong></p><ul><li>Financial Statement Analysis Objectives</li><li>Financial Analysis Methods in Brief</li><li>Ratio Analysis <strong><br /></strong></li></ul><p><strong>Section-2. Profitability <br /></strong></p><ul><li>Gross Profit Operating Margin Ratios</li><li>Net Profit Expense Control Ratios</li><li>Classroom Discussion for some other expenses</li><li>Use of Profitability Ratio to Understand Competitive Advantage and Business Models <strong><br /></strong></li></ul><p><strong>Section-3. Return Ratio<br /></strong></p><ul><li>Return on Assets and Fixed Assets</li><li>Return on Capital Employed</li><li>Case Study Analysis of three telecom companies</li><li>Cautions for using return ratios on face value</li><li>Ratios which help to understand how efficiently assets are used</li><li>How do we measure the utilisation of assets not recorded in the Balance Sheet</li></ul><p><strong>Section-4. Liquidity Ratio<br /></strong></p><ul><li>Liquidity Ratio to understand the Risk inherent in companies</li><li>Long Term Liquidity Ratios <strong><br /></strong></li></ul><p><strong>Section-5.Operational Analysis<br /></strong></p><ul><li>Financial Analysis Measure meant to understand efficiency in other operations</li><li>Summarise - Ratios used for operational analysis</li><li>Dupont Analysis to understand opportunities in optimising return on equity<strong><br /></strong></li></ul><p><strong>Section-6. Detecting Manipulation<br /></strong></p><ul><li>Detecting Manipulation in Accounts - Fake Sales</li><li>Detecting Manipulation - Wrong Depreciation and others</li><li>Pricing Decisions</li><li>How to make Capex Decisions</li></ul><p><strong>Course 04: Certificate in Corporate Finance: Profitability in a Financial Downturn at QLS Level 3</strong></p><ul><li>Module 1 - Introduction to Corporate Finance</li><li>Module 2 - Long Term Financial Planning and Growth</li><li>Module 3 - Analysis of the Financial Statement</li><li>Module 4 - Capital Budgeting</li><li>Module 5 - Financial Risk-Return Tradeoff</li><li>Module 6 - Profitability During Financial Downturn</li><li>Module 7 - Managing Profitability in Financial Downturn</li><li>Module 8 - Corporate Finance Regulations</li><li>Module 9 - Career Path in Corporate Finance</li></ul><p><strong>Course 05: Investment Banking</strong></p><ul><li>Module 1: Introduction to Investment Banking</li><li>Module 2: Structure and Side of Investment Banking</li><li>Module 3: Valuation Methods in Investment Banking</li><li>Module 4: Leveraged Buyout (LBO)</li><li>Module 5: Initial Public Offering (IPO)</li><li>Module 6: Merger and Acquisition</li><li>Module 7: Ethics in Investment Banking</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course bundle is <strong>ideal for individuals seeking careers in finance, accounting,</strong> and business, as well as for<strong> employees, entrepreneurs and small business owners</strong> looking to manage their finances effectively. In addition, the course is suitable for individuals with little or no experience in accounting or finance and those seeking to expand their knowledge in these areas.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our course will help you in various professions. Here is a list of finance and accounting-related professions in the UK:</p><ul><li>Financial Analyst - £30,000 - £50,000</li><li>Accountant - £30,000 - £50,000</li><li>Financial Manager - £50,000 - £80,000</li><li>Business Analyst - £40,000 - £60,000</li><li>Tax Specialist - £40,000 - £60,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

An investment in knowledge pays the best interest. This comprehensive course bundle covers the fundamentals of accounting and finance, providing a solid understanding of the critical concepts and practices in both areas. The course is designed for individuals seeking careers in finance, accounting, or business and for entrepreneurs and small business owners looking to manage their finances effectively.
The courses cover financial statements, bookkeeping, and taxation, providing participants with a solid understanding of the accounting process and how it impacts the financial health of a business. In addition, the Business Finance component covers financial analysis, investment decisions, and risk management, providing participants with the tools they need to make informed financial decisions for their businesses.
The courses are taught by skilled instructors who bring their practical expertise to the classroom, providing participants with valuable insights and best practices in accounting and finance.
Upon completing the course, you will have the knowledge and skills necessary to succeed in accounting and finance. You will be equipped to make financial decisions for your businesses or pursue careers in finance and accounting.
Get started by enrolling today!
Learning Outcomes:
Acquire a comprehensive understanding of accounting principles and practices.
Develop skills in VAT, Tax Accounting & financial analysis, and decision-making.
Learn about investment strategies and risk management.
Master Microsoft Excel and Business Analysis skills.
Gain knowledge of tax laws and regulations in the UK.
Courses are included in this Bundle:
Course 01: Make Business Plans: Forecasting and Budgeting
Course 02: Fundamentals of Corporate Finance
Course 03: Financial Analysis
Course 04: Certificate in Corporate Finance: Profitability in a Financial Downturn at QLS Level 3
Course 05: Investment Banking
Course Curriculum:

Course 01: Make Business Plans: Forecasting and Budgeting
Introduction & Fundamentals
Why Budget and Forecasts
Is budget planning a paper exercise
Operational and Financial Budget
Detail Budget Requirement 
Components - Revenue Budgets
Components - Cost Budget
Qualitative Aspects
Process of making budget
Process of Budgeting - Logical Steps
Revenue Budget - What Information do we need to make revenue budgets
The example we used in class to demonstrate a broad process in budget and planning
Cost Budget Process - Link from revenue and operational plan
Cost Budget Process - Other aspects
Course 02: Fundamentals of Corporate Finance
Lesson 01: Introduction to Corporate Finance
Lesson 02: Financial Statement Analysis for Corporate Finance
Lesson 03: Time Value of Money Concepts
Lesson 04: Interest Rates
Lesson 05: How to Value Stocks
Lesson 06: Stock Valuation
Lesson 07: Risk and Returns in Capital Management
Lesson 08: Cost of Capitals - Fundamentals
Lesson 09: Cost of Capital and Effect of Leverage
Lesson 10: Systematic Risk and Portfolio Returns
Lesson 11: Investment Decision Rules and Calculating Cash Flow
Lesson 12: Working Capital Management - Part 1
Lesson 13: Working Capital Management - Part 2
Course 03: Financial Analysis
Section-1. Introduction 

Financial Statement Analysis Objectives
Financial Analysis Methods in Brief
Ratio Analysis
Section-2. Profitability 

Gross Profit Operating Margin Ratios
Net Profit Expense Control Ratios
Classroom Discussion for some other expenses
Use of Profitability Ratio to Understand Competitive Advantage and Business Models
Section-3. Return Ratio

Return on Assets and Fixed Assets
Return on Capital Employed
Case Study Analysis of three telecom companies
Cautions for using return ratios on face value
Ratios which help to understand how efficiently assets are used
How do we measure the utilisation of assets not recorded in the Balance Sheet
Section-4. Liquidity Ratio

Liquidity Ratio to understand the Risk inherent in companies
Long Term Liquidity Ratios
Section-5.Operational Analysis

Financial Analysis Measure meant to understand efficiency in other operations
Summarise - Ratios used for operational analysis
Dupont Analysis to understand opportunities in optimising return on equity
Section-6. Detecting Manipulation

Detecting Manipulation in Accounts - Fake Sales
Detecting Manipulation - Wrong Depreciation and others
Pricing Decisions
How to make Capex Decisions
Course 04: Certificate in Corporate Finance: Profitability in a Financial Downturn at QLS Level 3
Module 1 - Introduction to Corporate Finance
Module 2 - Long Term Financial Planning and Growth
Module 3 - Analysis of the Financial Statement
Module 4 - Capital Budgeting
Module 5 - Financial Risk-Return Tradeoff
Module 6 - Profitability During Financial Downturn
Module 7 - Managing Profitability in Financial Downturn
Module 8 - Corporate Finance Regulations
Module 9 - Career Path in Corporate Finance
Course 05: Investment Banking
Module 1: Introduction to Investment Banking
Module 2: Structure and Side of Investment Banking
Module 3: Valuation Methods in Investment Banking
Module 4: Leveraged Buyout (LBO)
Module 5: Initial Public Offering (IPO)
Module 6: Merger and Acquisition
Module 7: Ethics in Investment Banking
 CPD 
200 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This course bundle is ideal for individuals seeking careers in finance, accounting, and business, as well as for employees, entrepreneurs and small business owners looking to manage their finances effectively. In addition, the course is suitable for individuals with little or no experience in accounting or finance and those seeking to expand their knowledge in these areas.
 Requirements 
Anyone can enrol in this course.
 Career path 
Our course will help you in various professions. Here is a list of finance and accounting-related professions in the UK:
Financial Analyst - £30,000 - £50,000
Accountant - £30,000 - £50,000
Financial Manager - £50,000 - £80,000
Business Analyst - £40,000 - £60,000
Tax Specialist - £40,000 - £60,000
 Certificates 
Certificate of completion
 Digital certificate - Included 
Certificate of completion
 Hard copy certificate - Included 

5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access

Business Finance - QLS Endorsed Certificate

<p>"The only way to do great work is to love what you do." - Steve Jobs.</p> <p><strong>If you have a passion for science and chemistry, then the Laboratory Technician Level 7 bundle is the perfect starting point. This bundle includes two essential courses: Chemical Spill and Biochemistry.</strong></p> <p>Chemical Spill is an essential course for any laboratory technician as it equips you with the wisdom to handle chemical spills safely and effectively. You will learn how to identify the different types of chemical spills, how to contain them, and the appropriate personal protective equipment (PPE) to use during a spill.</p> <p>On the other hand, Biochemistry is a course that delves into the fascinating world of biochemistry. You will learn about the molecular basis of life, the structure and function of proteins, carbohydrates, and lipids, and the fundamental principles of enzyme kinetics. The course is designed to give you a deep understanding of the key concepts and techniques used in modern biochemistry.</p> <p>What sets our courses apart is our unique approach to learning. We understand that traditional classroom-based learning can be monotonous and unengaging. That's why we've designed our courses to be highly engaging, relatable and full of examples to bring the material to life.</p> <p>This bundle demonstrates the excellent level of education obtained through QLS-endorsed courses. This bundle includes three courses, ensuring learners receive high-quality, instructive and enjoyable learning.</p> <p>Investing in your education is always a sensible decision, and with 3 QLS Endorsed certifications under your belt, you can be confident that you're double-boosting your rÃ©sumÃ©. Besides the QLS courses, the individuals will have access to 10 CPD courses related to the subject. They will widen your wisdom and improve your general comprehension.</p> <p>Our courses are also highly flexible, allowing you to learn at your own pace and on your own schedule. Whether you're a working professional looking to upskill or a student looking to pursue a career in science, our courses are designed to help you achieve your goals. So, don't just wait!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Diploma in Laboratory Technician at QLS Level 7</li><li><strong>Course 02:</strong> Certificate in Chemical Spill at QLS Level 3</li><li><strong>Course 03:</strong> Diploma in Biochemistry at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Microbiology</li><li><strong>Course 05:</strong> Basic Biology</li><li><strong>Course 06:</strong> Level 3 Diploma in Anatomy and Physiology of Human Body</li><li><strong>Course 07:</strong> Infection Prevention Training</li><li><strong>Course 08:</strong> COSHH Training for Assessors</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p>Learning Outcomes:</p> <ul> <li>Acquire knowledge of laboratory science and technology principles and practices, including instrumentation and equipment, safety procedures, and quality control.</li><li>Learn about the different types of chemical spills, their potential hazards, and how to manage them safely and effectively.</li><li>Expand knowledge of biochemistry, including the structure and function of biomolecules, metabolic pathways, and biochemical techniques.</li><li>Understand the ethical and legal frameworks of laboratory science and biochemistry and how to comply with them.</li><li>Create effective communication and collaboration strategies to work with other laboratory professionals and researchers.</li><li>Learn about the latest trends and developments in laboratory science and biochemistry to remain competitive.</li><li>Evolve critical thinking and problem-solving skills to address complex laboratory and biochemistry challenges.</li><li>Enhance your reflective practice ability to improve your practice and the outcomes of your research continuously.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>This course bundle is designed to provide individuals with the knowledge required for a laboratory technology and biochemistry career. <strong>The bundle comprises three courses: Laboratory Technician Level 7, Chemical Spill, and Biochemistry.</strong></p> <p>The Laboratory Technician Level 7 course covers the principles and practices of laboratory technology, including laboratory safety, sample preparation, and data analysis. It also provides an understanding of laboratory equipment and techniques for conducting laboratory experiments and recording data.</p> <p>The Chemical Spill course teaches students how to respond to chemical spills in a laboratory setting. It covers topics such as hazard identification, spill containment, proper clean-up procedures, and strategies for preventing chemical spills.</p> <p>The Biochemistry course provides an in-depth understanding of biochemistry, including the chemical processes and interactions that occur within living organisms. It covers topics such as metabolism, enzymes, protein synthesis, and techniques for conducting biochemical experiments and analysing data.</p> <p>Overall, this course bundle is ideal for individuals interested in pursuing a laboratory technology or biochemistry career. It provides a comprehensive understanding of laboratory principles and practices, as well as tools for conducting experiments, analysing data, and responding to chemical spills.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.</p> <p>The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.</p> <p>Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        25 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Laboratory technicians who want to enhance their knowledge in laboratory science and biochemistry and progress in their careers.</li><li>Graduates with a science degree who want to start a career in laboratory science and biochemistry.</li><li>Researchers who want to learn about laboratory science and biochemistry and how to apply them in their research.</li><li>Professionals in healthcare or pharmaceuticals who want to learn about laboratory science and biochemistry to support their practice.</li><li>Individuals who want to pursue a career in laboratory science or biochemistry.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Laboratory Technician: £18,000 - £30,000</li><li>Quality Control Technician: £20,000 - £35,000</li><li>Research Scientist: £25,000 - £50,000</li><li>Analytical Chemist: £20,000 - £40,000</li><li>Biomedical Scientist: £24,000 - £40,000</li><li>Clinical Biochemist: £26,000 - £50,000</li><li>Pharmaceutical Scientist: £30,000 - £60,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

"The only way to do great work is to love what you do." - Steve Jobs.
If you have a passion for science and chemistry, then the Laboratory Technician Level 7 bundle is the perfect starting point. This bundle includes two essential courses: Chemical Spill and Biochemistry.
Chemical Spill is an essential course for any laboratory technician as it equips you with the wisdom to handle chemical spills safely and effectively. You will learn how to identify the different types of chemical spills, how to contain them, and the appropriate personal protective equipment (PPE) to use during a spill.
On the other hand, Biochemistry is a course that delves into the fascinating world of biochemistry. You will learn about the molecular basis of life, the structure and function of proteins, carbohydrates, and lipids, and the fundamental principles of enzyme kinetics. The course is designed to give you a deep understanding of the key concepts and techniques used in modern biochemistry.
What sets our courses apart is our unique approach to learning. We understand that traditional classroom-based learning can be monotonous and unengaging. That's why we've designed our courses to be highly engaging, relatable and full of examples to bring the material to life.
This bundle demonstrates the excellent level of education obtained through QLS-endorsed courses. This bundle includes three courses, ensuring learners receive high-quality, instructive and enjoyable learning.
Investing in your education is always a sensible decision, and with 3 QLS Endorsed certifications under your belt, you can be confident that you're double-boosting your rÃ©sumÃ©. Besides the QLS courses, the individuals will have access to 10 CPD courses related to the subject. They will widen your wisdom and improve your general comprehension.
Our courses are also highly flexible, allowing you to learn at your own pace and on your own schedule. Whether you're a working professional looking to upskill or a student looking to pursue a career in science, our courses are designed to help you achieve your goals. So, don't just wait!
QLS Endorsed Courses:
Course 01: Advanced Diploma in Laboratory Technician at QLS Level 7
Course 02: Certificate in Chemical Spill at QLS Level 3
Course 03: Diploma in Biochemistry at QLS Level 4
CPD QS Accredited Courses:
Course 04: Microbiology
Course 05: Basic Biology
Course 06: Level 3 Diploma in Anatomy and Physiology of Human Body
Course 07: Infection Prevention Training
Course 08: COSHH Training for Assessors
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and  career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes:
Acquire knowledge of laboratory science and technology principles and practices, including instrumentation and equipment, safety procedures, and quality control.
Learn about the different types of chemical spills, their potential hazards, and how to manage them safely and effectively.
Expand knowledge of biochemistry, including the structure and function of biomolecules, metabolic pathways, and biochemical techniques.
Understand the ethical and legal frameworks of laboratory science and biochemistry and how to comply with them.
Create effective communication and collaboration strategies to work with other laboratory professionals and researchers.
Learn about the latest trends and developments in laboratory science and biochemistry to remain competitive.
Evolve critical thinking and problem-solving skills to address complex laboratory and biochemistry challenges.
Enhance your reflective practice ability to improve your practice and the outcomes of your research continuously.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
This course bundle is designed to provide individuals with the knowledge required for a laboratory technology and biochemistry career. The bundle comprises three courses: Laboratory Technician Level 7, Chemical Spill, and Biochemistry.
The Laboratory Technician Level 7 course covers the principles and practices of laboratory technology, including laboratory safety, sample preparation, and data analysis. It also provides an understanding of laboratory equipment and techniques for conducting laboratory experiments and recording data.
The Chemical Spill course teaches students how to respond to chemical spills in a laboratory setting. It covers topics such as hazard identification, spill containment, proper clean-up procedures, and strategies for preventing chemical spills.
The Biochemistry course provides an in-depth understanding of biochemistry, including the chemical processes and interactions that occur within living organisms. It covers topics such as metabolism, enzymes, protein synthesis, and techniques for conducting biochemical experiments and analysing data.
Overall, this course bundle is ideal for individuals interested in pursuing a laboratory technology or biochemistry career. It provides a comprehensive understanding of laboratory principles and practices, as well as tools for conducting experiments, analysing data, and responding to chemical spills.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
25 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Laboratory technicians who want to enhance their knowledge in laboratory science and biochemistry and progress in their careers.
Graduates with a science degree who want to start a career in laboratory science and biochemistry.
Researchers who want to learn about laboratory science and biochemistry and how to apply them in their research.
Professionals in healthcare or pharmaceuticals who want to learn about laboratory science and biochemistry to support their practice.
Individuals who want to pursue a career in laboratory science or biochemistry.
 Career path 
Laboratory Technician: £18,000 - £30,000
Quality Control Technician: £20,000 - £35,000
Research Scientist: £25,000 - £50,000
Analytical Chemist: £20,000 - £40,000
Biomedical Scientist: £24,000 - £40,000
Clinical Biochemist: £26,000 - £50,000
Pharmaceutical Scientist: £30,000 - £60,000
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Lab Technician, Chemical Spill & Biochemistry- QLS Endorsed

<p>Did you know that medical receptionists are in high demand? According to the Office of National Statistics, healthcare and social assistance jobs have the highest growth rate in the UK. This means that if you are looking for a career that is not only in demand but also fulfilling, becoming a medical receptionist is a great option.</p> <p>Our Medical Receptionist Level 3 &amp; 5 course is designed to give you the knowledge and skills required to succeed in this dynamic and exciting career. The course covers both Level 3 and 5 curriculum, starting from the basics and progressing to higher knowledge. This means that you will be equipped with a strong foundation of knowledge to take on any challenges that come your way.</p> <p>Moreover, our course is endorsed by the Quality Licence Scheme, a leading accreditation body that ensures the highest standards of education and training. As a result, learners who complete our course will receive a<strong> Level 5 Endorsed Certificate </strong>hardcopy free of charge.</p> <p>But that's not all - we believe that learning should not just be about getting a certificate, but also about gaining practical skills and knowledge that can help you succeed in your career. That's why we are offering five career-guided courses for free with our QLS course. These courses include Career Development Plan Fundamentals, Networking Skills for Personal Success, Boost Your Confidence and Self-Esteem, CV Writing and Job Searching, and Learn to Reduce and Manage Stress.</p> <p>So, not only will you get a comprehensive education in medical receptionist skills, but you will also gain additional skills that will help you excel in your career. Don't miss out on this opportunity to invest in your future - enrol in our Medical Receptionist Level 3 &amp; 5 course today!</p> <p><strong>Learning outcomes for Medical Receptionist Level 3 &amp; 5 course:</strong></p> <ul> <li>Gain a thorough understanding of the healthcare industry and the role of medical receptionists in it.</li><li>Develop skills in organising schedules and maintaining medical records to ensure the smooth running of medical offices.</li><li>Learn how to create and maintain effective filing systems in medical offices to ensure easy retrieval of information.</li><li>Understand the importance of confidentiality in a medical environment and learn how to handle sensitive information.</li><li>Develop time management skills to ensure efficient use of time and effective completion of tasks.</li><li>Gain knowledge of medical jargon and terminology to communicate effectively with medical professionals.</li><li>Learn about legal aspects and ethics in healthcare to ensure compliance with regulations and ethical standards.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Diploma in Medical Receptionist Level 3 &amp; 5 Description: </strong></p> <p><strong>Level 3:</strong></p> <p>Our Level 3 curriculum is designed to provide learners with a strong foundation in the basics of healthcare and medical receptionist skills. This includes an introduction to the healthcare industry and the role of medical receptionists within it. Learners will develop skills in organising schedules and maintaining medical records, which are essential for the smooth running of medical offices. They will also learn about effective filing systems in medical offices, ensuring easy retrieval of information. Additionally, confidentiality in a medical environment is covered in-depth, teaching learners how to handle sensitive information with discretion. Finally, time management skills are developed to ensure efficient use of time and effective completion of tasks.</p> <p><strong>Level 5:</strong></p> <p>Our Level 5 curriculum builds on the foundation provided in Level 3 and delves deeper into advanced medical receptionist skills. Learners will gain knowledge of medical jargon and terminology, enabling them to communicate effectively with medical professionals. Additionally, maintaining workplace safety is covered, ensuring learners understand how to create a safe working environment for all. Information technology in healthcare is also covered, equipping learners with the necessary skills to use technology to their advantage. Finally, legal aspects and ethics in healthcare are explored in detail, teaching learners about regulations and ethical standards in the healthcare industry.</p> <p><strong>This bundle comprises the following courses:</strong><strong><br /></strong></p> <p><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Medical Receptionist at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Diploma in Medical Receptionist at QLS Level 5 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals looking to pursue a career as a medical receptionist.</li><li>Current medical receptionists looking to improve their skills and knowledge.</li><li>Healthcare professionals looking to gain an understanding of the role of medical receptionists.</li><li>Individuals interested in working in the healthcare industry.</li><li>Individuals looking for a career change.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Medical Receptionist - £17,000 - £23,000 per year.</li><li>Medical Secretary - £19,000 - £27,000 per year.</li><li>Medical Administrator - £18,000 - £26,000 per year.</li><li>Healthcare Assistant - £17,000 - £21,000 per year.</li><li>Office Manager - £24,000 - £35,000 per year.</li><li>Healthcare Administrator - £19,000 - £27,000 per year.</li><li>Personal Assistant - £22,000 - £35,000 per year.</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Did you know that medical receptionists are in high demand? According to the Office of National Statistics, healthcare and social assistance jobs have the highest growth rate in the UK. This means that if you are looking for a career that is not only in demand but also fulfilling, becoming a medical receptionist is a great option.
Our Medical Receptionist Level 3 & 5 course is designed to give you the knowledge and skills required to succeed in this dynamic and exciting career. The course covers both Level 3 and 5 curriculum, starting from the basics and progressing to higher knowledge. This means that you will be equipped with a strong foundation of knowledge to take on any challenges that come your way.
Moreover, our course is endorsed by the Quality Licence Scheme, a leading accreditation body that ensures the highest standards of education and training. As a result, learners who complete our course will receive a Level 5 Endorsed Certificate hardcopy free of charge.
But that's not all - we believe that learning should not just be about getting a certificate, but also about gaining practical skills and knowledge that can help you succeed in your career. That's why we are offering five career-guided courses for free with our QLS course. These courses include Career Development Plan Fundamentals, Networking Skills for Personal Success, Boost Your Confidence and Self-Esteem, CV Writing and Job Searching, and Learn to Reduce and Manage Stress.
So, not only will you get a comprehensive education in medical receptionist skills, but you will also gain additional skills that will help you excel in your career. Don't miss out on this opportunity to invest in your future - enrol in our Medical Receptionist Level 3 & 5 course today!
Learning outcomes for Medical Receptionist Level 3 & 5 course:
Gain a thorough understanding of the healthcare industry and the role of medical receptionists in it.
Develop skills in organising schedules and maintaining medical records to ensure the smooth running of medical offices.
Learn how to create and maintain effective filing systems in medical offices to ensure easy retrieval of information.
Understand the importance of confidentiality in a medical environment and learn how to handle sensitive information.
Develop time management skills to ensure efficient use of time and effective completion of tasks.
Gain knowledge of medical jargon and terminology to communicate effectively with medical professionals.
Learn about legal aspects and ethics in healthcare to ensure compliance with regulations and ethical standards.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Diploma in Medical Receptionist Level 3 & 5 Description: 
Level 3:
Our Level 3 curriculum is designed to provide learners with a strong foundation in the basics of healthcare and medical receptionist skills. This includes an introduction to the healthcare industry and the role of medical receptionists within it. Learners will develop skills in organising schedules and maintaining medical records, which are essential for the smooth running of medical offices. They will also learn about effective filing systems in medical offices, ensuring easy retrieval of information. Additionally, confidentiality in a medical environment is covered in-depth, teaching learners how to handle sensitive information with discretion. Finally, time management skills are developed to ensure efficient use of time and effective completion of tasks.
Level 5:
Our Level 5 curriculum builds on the foundation provided in Level 3 and delves deeper into advanced medical receptionist skills. Learners will gain knowledge of medical jargon and terminology, enabling them to communicate effectively with medical professionals. Additionally, maintaining workplace safety is covered, ensuring learners understand how to create a safe working environment for all. Information technology in healthcare is also covered, equipping learners with the necessary skills to use technology to their advantage. Finally, legal aspects and ethics in healthcare are explored in detail, teaching learners about regulations and ethical standards in the healthcare industry.
This bundle comprises the following courses:

QLS Endorsed Course:
Course 01: Diploma in Medical Receptionist at QLS Level 5
CPD QS Accredited Courses:
Course 01: Career Development Plan Fundamentals
Course 02: Networking Skills for Personal Success
Course 03: Boost Your Confidence and Self-Esteem
Course 04: CV Writing and Job Searching
Course 05: Learn to Reduce and Manage Stress
Certificate
In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Upon completion, learners will receive an Diploma in Medical Receptionist at QLS Level 5 Endorsed hard copy certificate, making it easy for them to showcase their achievements.
 CPD 
15 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals looking to pursue a career as a medical receptionist.
Current medical receptionists looking to improve their skills and knowledge.
Healthcare professionals looking to gain an understanding of the role of medical receptionists.
Individuals interested in working in the healthcare industry.
Individuals looking for a career change.
 Career path 
Medical Receptionist - £17,000 - £23,000 per year.
Medical Secretary - £19,000 - £27,000 per year.
Medical Administrator - £18,000 - £26,000 per year.
Healthcare Assistant - £17,000 - £21,000 per year.
Office Manager - £24,000 - £35,000 per year.
Healthcare Administrator - £19,000 - £27,000 per year.
Personal Assistant - £22,000 - £35,000 per year.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Medical Receptionist

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Medical Receptionist Level 3 & 5

<p>'Successful leaders don't wait for opportunities. They create them." - John C. Maxwell. Are you ready to become a leader in your field? The Management bundle is your ticket to success.</p> <p>With five comprehensive courses, you'll learn everything you need to know about office skills and administration, project management, line management, leadership and quality management and strategic training. The bundle is designed for individuals who are looking to make a difference in their careers and grow their knowledge in key areas of management.</p> <p>Whether you're looking to enhance your skills or take your career to the next level, the Management bundle is for you. From mastering the art of project management to developing your leadership skills, you'll have all the tools you need to succeed. The courses are tailored to meet the needs of busy professionals, so you can study at your own pace, anytime, anywhere. Start your journey to success today and take advantage of this unbeatable opportunity. Enrol now!</p> <p><strong>Learning Outcome</strong></p> <p>Upon completion of the course, you will be able to:</p> <ul> <li>Enhance your office skills and administrative abilities.</li><li>Learn project management techniques to plan and execute projects effectively.</li><li>Gain a better understanding of line management, including how to manage staff and resources.</li><li>Develop your leadership and management skills to become a successful leader.</li><li>Learn how to implement the ISO 9001 quality management system in your organisation.</li><li>Improve your communication skills, both oral and written.</li><li>Enhance your time management abilities to prioritise tasks effectively.</li><li>Learn how to delegate responsibilities and motivate your team.</li><li>Gain a deeper understanding of quality management principles and practices.</li><li>Develop your strategic thinking skills to make informed decisions and achieve business goals.</li></ul> <p><strong>Courses are included in this Bundle:</strong></p> <ul> <li><strong>Course 01: Office Skills and Administration Level 7</strong></li><li><strong>Course 02: Project Management</strong></li><li><strong>Course 03: Line Management</strong></li><li><strong>Course 04: Leadership &amp; Management Level 7</strong></li><li><strong>Course 05: Quality Management and Strategic Training - ISO 9001</strong></li></ul><p><strong>Course Curriculum:</strong></p> <p><strong>Course 01: Office Skills and Administration Level 7</strong></p> <ul> <li>Module 01: Personal Assistant</li><li>Module 02: Admin Support</li><li>Module 03: Administrative Management</li><li>Module 04: Organisational Skills</li><li>Module 05: Telephone Etiquette</li><li>Module 06: Business Writing</li><li>Module 07: Time Management</li><li>Module 08: Body Language and Effective Communication</li><li>Module 09: Meeting Management</li><li>Module 10: Excel Basics</li><li>Module 11: PowerPoint Basic</li></ul> <p><strong>Course 02: Project Management</strong></p> <ul> <li>Module 01: Introduction to Project Management</li><li>Module 02: PMBOK and PMI</li><li>Module 03: Global Project Management</li><li>Module 04: Project Life Cycle</li><li>Module 05: Time Management</li><li>Module 06: Quality Management</li><li>Module 07: Effective Planning &amp; Scheduling</li><li>Module 08: Human Resource Management</li><li>Module 09: Performance Management</li><li>Module 10: Talent Management</li><li>Module 11: Organising Meeting and Conferences</li><li>Module 12: Managing Resources</li><li>Module 13: Change Management</li><li>Module 14: Business Resilience and Crisis Management</li><li>Module 15: Conflict Management</li><li>Module 16: Stress Management</li><li>Module 17: Communication Skills</li><li>Module 18: Procurement &amp; Purchasing Management</li><li>Module 19: Risk Management</li></ul> <p><strong>Course 03: Line Management</strong></p> <ul> <li>Module 01: Employee Training and Development Process</li><li>Module 02: Talent Management</li><li>Module 03: Communication Skills</li><li>Module 04: Performance Appraisal Management</li><li>Module 05: Employee Relations</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Conflict Management</li><li>Module 08: Stress Management</li><li>Module 09: Time Management</li><li>Module 10: Business Environment</li><li>Module 11: Ensuring Health and safety at the Workplace</li></ul> <p><strong>Course 04: Leadership &amp; Management Level 7</strong></p> <ul> <li>Introduction to The Course</li><li>Module 1: Understanding Management and Leadership</li><li>Module 2: Leadership Theories</li><li>Module 3: Improving Management and Leadership Performance</li><li>Module 4: High Performance Teams</li><li>Module 5: Motivating Employees</li><li>Module 6: Organisational Skills</li><li>Module 7: Talent Management</li><li>Module 8: Succession Planning</li><li>Module 9: Business Process Management</li><li>Module 10: Communication Skills</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Managing Meetings and Giving Feedback</li><li>Module 13: Managing Change</li><li>Module 14: Time Management</li><li>Module 15: Stress Management</li><li>Module 16: Emotional Intelligence in Leadership</li><li>Module 17: Managing Conflict</li><li>Module 18: Dealing with Office Politics</li><li>Module 19: Risk Management</li><li>Module 20: Corporate Responsibility and Ethics</li><li>Module 21:Microsoft Word, Excel, PowerPoint</li></ul> <p><strong>Course 05: Quality Management and Strategic Training - ISO 9001</strong></p> <ul> <li>Course Structure</li><li>Critical Definitions</li><li>Who is Responsible</li><li>Quality Management Principles</li><li>Major Changes</li><li>Process Approach</li><li>Context of the Organization</li><li>Quality Objectives</li><li>Performance Evaluation</li><li>Now What</li><li>Helpful Tools</li><li>See you soon</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The bundle course is ideal for:</p> <ul> <li>Individuals seeking to improve their office and administrative skills.</li><li>Project managers and team leaders looking to enhance their project management skills.</li><li>Line managers who want to improve their management abilities and understand how to manage staff and resources.</li><li>Aspiring leaders who want to develop their leadership and management skills.</li><li>Organisations looking to implement the ISO 9001 quality management system.</li><li>Individuals seeking to improve their communication and time management skills.</li></ul> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This Management course will help you to pursue job titles such as:</p> <ul> <li>Office Manager</li><li>Project Manager</li><li>Line Manager</li><li>Team Leader</li><li>Supervisor</li><li>Department Head</li><li>CEO or Business Owner</li></ul> <p>In the UK, the typical annual income for these professionals ranges from £35,000 to £150,000.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

'Successful leaders don't wait for opportunities. They create them." - John C. Maxwell. Are you ready to become a leader in your field? The Management bundle is your ticket to success.
With five comprehensive courses, you'll learn everything you need to know about office skills and administration, project management, line management, leadership and quality management and strategic training. The bundle is designed for individuals who are looking to make a difference in their careers and grow their knowledge in key areas of management.
Whether you're looking to enhance your skills or take your career to the next level, the Management bundle is for you. From mastering the art of project management to developing your leadership skills, you'll have all the tools you need to succeed. The courses are tailored to meet the needs of busy professionals, so you can study at your own pace, anytime, anywhere. Start your journey to success today and take advantage of this unbeatable opportunity. Enrol now!
Learning Outcome
Upon completion of the course, you will be able to:
Enhance your office skills and administrative abilities.
Learn project management techniques to plan and execute projects effectively.
Gain a better understanding of line management, including how to manage staff and resources.
Develop your leadership and management skills to become a successful leader.
Learn how to implement the ISO 9001 quality management system in your organisation.
Improve your communication skills, both oral and written.
Enhance your time management abilities to prioritise tasks effectively.
Learn how to delegate responsibilities and motivate your team.
Gain a deeper understanding of quality management principles and practices.
Develop your strategic thinking skills to make informed decisions and achieve business goals.
Courses are included in this Bundle:
Course 01: Office Skills and Administration Level 7
Course 02: Project Management
Course 03: Line Management
Course 04: Leadership & Management Level 7
Course 05: Quality Management and Strategic Training - ISO 9001
Course Curriculum:
Course 01: Office Skills and Administration Level 7
Module 01: Personal Assistant
Module 02: Admin Support
Module 03: Administrative Management
Module 04: Organisational Skills
Module 05: Telephone Etiquette
Module 06: Business Writing
Module 07: Time Management
Module 08: Body Language and Effective Communication
Module 09: Meeting Management
Module 10: Excel Basics
Module 11: PowerPoint Basic
Course 02: Project Management
Module 01: Introduction to Project Management
Module 02: PMBOK and PMI
Module 03: Global Project Management
Module 04: Project Life Cycle
Module 05: Time Management
Module 06: Quality Management
Module 07: Effective Planning & Scheduling
Module 08: Human Resource Management
Module 09: Performance Management
Module 10: Talent Management
Module 11: Organising Meeting and Conferences
Module 12: Managing Resources
Module 13: Change Management
Module 14: Business Resilience and Crisis Management
Module 15: Conflict Management
Module 16: Stress Management
Module 17: Communication Skills
Module 18: Procurement & Purchasing Management
Module 19: Risk Management
Course 03: Line Management
Module 01: Employee Training and Development Process
Module 02: Talent Management
Module 03: Communication Skills
Module 04: Performance Appraisal Management
Module 05: Employee Relations
Module 06: Motivation and Counselling
Module 07: Conflict Management
Module 08: Stress Management
Module 09: Time Management
Module 10: Business Environment
Module 11: Ensuring Health and safety at the Workplace
Course 04: Leadership & Management Level 7
Introduction to The Course
Module 1: Understanding Management and Leadership
Module 2: Leadership Theories
Module 3: Improving Management and Leadership Performance
Module 4: High Performance Teams
Module 5: Motivating Employees
Module 6: Organisational Skills
Module 7: Talent Management
Module 8: Succession Planning
Module 9: Business Process Management
Module 10: Communication Skills
Module 11: Negotiation Techniques
Module 12: Managing Meetings and Giving Feedback
Module 13: Managing Change
Module 14: Time Management
Module 15: Stress Management
Module 16: Emotional Intelligence in Leadership
Module 17: Managing Conflict
Module 18: Dealing with Office Politics
Module 19: Risk Management
Module 20: Corporate Responsibility and Ethics
Module 21:Microsoft Word, Excel, PowerPoint
Course 05: Quality Management and Strategic Training - ISO 9001
Course Structure
Critical Definitions
Who is Responsible
Quality Management Principles
Major Changes
Process Approach
Context of the Organization
Quality Objectives
Performance Evaluation
Now What
Helpful Tools
See you soon
 CPD 
50 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
The bundle course is ideal for:
Individuals seeking to improve their office and administrative skills.
Project managers and team leaders looking to enhance their project management skills.
Line managers who want to improve their management abilities and understand how to manage staff and resources.
Aspiring leaders who want to develop their leadership and management skills.
Organisations looking to implement the ISO 9001 quality management system.
Individuals seeking to improve their communication and time management skills.
Disclaimer
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 Requirements 
Anyone can enrol in this course.
 Career path 
This Management course will help you to pursue job titles such as:
Office Manager
Project Manager
Line Manager
Team Leader
Supervisor
Department Head
CEO or Business Owner
In the UK, the typical annual income for these professionals ranges from £35,000 to £150,000.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 
Certificate of completion
 Digital certificate - Included 

Management Training (QLS Endorsed)

<p>Did you know that candle making has been around for over 5,000 years? The ancient Egyptians used them as a source of light, while the Romans used them during religious ceremonies. Fast forward to the present day, and candle making has become a booming business. In fact, the global candle market is expected to reach $13.3 billion by 2026.</p> <p>But candle making is just one aspect of the Candle Making, Startup and Baking Business bundle. In addition to the QLS-endorsed Candle Making Business, Business Startup, and Baking: Starting Your Own Bakery courses, you'll also gain access to 5 CPD QS accredited relevant courses and 5 CPD QS accredited career development courses.</p> <p>With this bundle, you'll receive hardcopy certificates after completing the QLS courses, demonstrating your expertise in these areas. The CPD QS courses, on the other hand, will provide you with valuable knowledge and skills related to cookery, gastronomy, entrepreneurship, business management, and law.</p> <p>Enrol now and take the first step towards a successful career in the candle making, baking, and business industries!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Baking &amp; Cake Decorating at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Business Start-up Training at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Candle Making Business at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Cookery Course</li><li><strong>Course 05:</strong> UK Cooking and Gastronomy Technician</li><li><strong>Course 06:</strong> Mastering Entrepreneurship</li><li><strong>Course 07:</strong> Business Management</li><li><strong>Course 08:</strong> Business Law</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11:</strong> Leadership and Management Course</li><li><strong>Course 12:</strong> Communication Building Masterclass</li><li><strong>Course 13:</strong> Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcome</strong></p> <p>Here are 7 key learning outcomes you can expect from the Candle Making, Startup and Baking Business bundle:</p> <ul> <li>Develop a comprehensive understanding of the candle making, baking, and business startup industries</li><li>Learn essential business skills, including entrepreneurship, management, and law</li><li>Gain in-depth knowledge of cookery and gastronomy techniques</li><li>Explore career development options, including how to start and manage your own business</li><li>Acquire the necessary skills and knowledge to launch your own bakery or candle making business</li><li>Learn how to market and promote your business to potential customers</li><li>Enhance your problem-solving and critical-thinking skills in a business context</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The QLS-endorsed courses will provide you with an in-depth understanding of the candle making, baking, and business startup industries. In the Candle Making Business course, you'll learn how to create high-quality candles, select the best materials, and market your products to potential customers.</p> <p>In the Business Startup course, you'll develop the essential skills needed to launch your own business, from creating a business plan to securing funding. Finally, in the Baking: Starting Your Own Bakery course, you'll learn how to create delicious baked goods and build a successful bakery business.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Candle Making, Startup and Baking Business bundle is designed for anyone who is interested in starting their own business or enhancing their existing skills in candle making, baking, and business management. Whether you're a novice or an experienced professional, this bundle is perfect for anyone who wants to learn and grow in these industries.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Here's a quick rundown of the average salary range for six jobs in the UK related to the Candle Making, Startup and Baking Business bundle:</p> <ul> <li>Candlemaker: £16,000-£25,000 per year</li><li>Bakery assistant: £16,000 - £20,000 per year</li><li>Business owner: £24,000 - £100,000+ per year</li><li>Cookery teacher: £20,000 - £45,000 per year</li><li>Entrepreneur: £25,000 - £100,000+ per year</li><li>Business manager: £25,000 - £60,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Did you know that candle making has been around for over 5,000 years? The ancient Egyptians used them as a source of light, while the Romans used them during religious ceremonies. Fast forward to the present day, and candle making has become a booming business. In fact, the global candle market is expected to reach $13.3 billion by 2026.
But candle making is just one aspect of the Candle Making, Startup and Baking Business bundle. In addition to the QLS-endorsed Candle Making Business, Business Startup, and Baking: Starting Your Own Bakery courses, you'll also gain access to 5 CPD QS accredited relevant courses and 5 CPD QS accredited career development courses.
With this bundle, you'll receive hardcopy certificates after completing the QLS courses, demonstrating your expertise in these areas. The CPD QS courses, on the other hand, will provide you with valuable knowledge and skills related to cookery, gastronomy, entrepreneurship, business management, and law.
Enrol now and take the first step towards a successful career in the candle making, baking, and business industries!
QLS Endorsed Courses:
Course 01: Diploma in Baking & Cake Decorating at QLS Level 5
Course 02: Diploma in Business Start-up Training at QLS Level 5
Course 03: Diploma in Candle Making Business at QLS Level 4
CPD QS Accredited Courses:
Course 04: Cookery Course
Course 05: UK Cooking and Gastronomy Technician
Course 06: Mastering Entrepreneurship
Course 07: Business Management
Course 08: Business Law
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and  career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcome
Here are 7 key learning outcomes you can expect from the Candle Making, Startup and Baking Business bundle:
Develop a comprehensive understanding of the candle making, baking, and business startup industries
Learn essential business skills, including entrepreneurship, management, and law
Gain in-depth knowledge of cookery and gastronomy techniques
Explore career development options, including how to start and manage your own business
Acquire the necessary skills and knowledge to launch your own bakery or candle making business
Learn how to market and promote your business to potential customers
Enhance your problem-solving and critical-thinking skills in a business context
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The QLS-endorsed courses will provide you with an in-depth understanding of the candle making, baking, and business startup industries. In the Candle Making Business course, you'll learn how to create high-quality candles, select the best materials, and market your products to potential customers.
In the Business Startup course, you'll develop the essential skills needed to launch your own business, from creating a business plan to securing funding. Finally, in the Baking: Starting Your Own Bakery course, you'll learn how to create delicious baked goods and build a successful bakery business.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
35 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
The Candle Making, Startup and Baking Business bundle is designed for anyone who is interested in starting their own business or enhancing their existing skills in candle making, baking, and business management. Whether you're a novice or an experienced professional, this bundle is perfect for anyone who wants to learn and grow in these industries.
 Career path 
Here's a quick rundown of the average salary range for six jobs in the UK related to the Candle Making, Startup and Baking Business bundle:
Candlemaker: £16,000-£25,000 per year
Bakery assistant: £16,000 - £20,000 per year
Business owner: £24,000 - £100,000+ per year
Cookery teacher: £20,000 - £45,000 per year
Entrepreneur: £25,000 - £100,000+ per year
Business manager: £25,000 - £60,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Candle Making, Startup and Baking Business

<p>Are you looking to take your business development and management skills to the next level? Look no further than the Business Development &amp; Management Level 3, 5, &amp; 7 course at QLS.</p><p>Did you know that individuals with business development and management skills are in high demand? According to recent studies, there has been a 7% increase in demand for business development managers in the last year alone. By enrolling in this course, you can gain the skills and knowledge you need to stand out in a competitive job market.</p><p>At QLS, we pride ourselves on offering high-quality, endorsed courses. This Level 7 course includes curriculum from Levels 3, 5, and 7, meaning you'll receive a comprehensive education in business development and management. Plus, upon completion of the course, you'll receive a<strong> Level 7 Endorsed certificate</strong> hardcopy from Quality Licence Scheme, a respected and recognised accrediting organisation.</p><p>But that's not all - we're also offering five career guided courses for free to those who enrol in the QLS course. These courses cover a range of topics, from career development planning and networking skills to stress reduction techniques and CV writing. With this additional training, you'll be equipped with a well-rounded set of skills to help you succeed in any business environment.</p><p>Enrolling in the Business Development &amp; Management Level 3, 5, &amp; 7 course at QLS is a smart investment in your future. Don't miss this opportunity to gain the skills and knowledge you need to take your career to the next level.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of business development and management, including succession planning, process management, supply chain management, and strategic analysis.</li><li>Gain skills in project management, procurement and purchasing management, retail pricing, and business analysis planning and monitoring.</li><li>Learn effective management skills for leading teams and representing your company, as well as negotiating and communicating effectively.</li><li>Explore various marketing types and conflict management strategies, as well as talent management and business etiquette.</li><li>Develop skills in risk management and recovery, time management, and quality management.</li></ul><p><strong>Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</strong></p><p><strong>Diploma in Business Development &amp; Management Level 3, 5, &amp; 7 at QLS 's Description: </strong></p><p><strong>At Level 3</strong>, students will delve into the foundational concepts of business development and management, learning about succession planning, process management, and supply chain management. They will also gain valuable skills in project management, procurement and purchasing management, retail pricing, and business analysis planning and monitoring.</p><p><strong>Level 5</strong> builds on this foundation with a focus on effective management skills, including team leadership, representation, negotiation, and communication. Students will also learn about brainstorming and solution generation, with an emphasis on analyzing and selecting the best solution.<strong>At Level 7</strong>, students will develop their understanding of marketing types, conflict management strategies, talent management, and business etiquette. They will also learn about risk management and recovery, time management, and quality management, rounding out their knowledge of business development and management.</p><p><strong>This bundle comprises the following courses:</strong><strong><br /></strong><strong>QLS Endorsed Course:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Business Development at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul><p><strong>Certificate</strong></p><p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p><p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Upon completion, learners will receive an Advanced Diploma in Business Development at QLS Level 7 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals interested in pursuing a career in business development and management.</li><li>Those looking to enhance their existing skills and knowledge in this field.</li><li>Entrepreneurs and small business owners seeking to improve their management and strategic planning abilities.</li><li>Recent graduates seeking to gain foundational knowledge in business development and management.</li><li>Professionals seeking career advancement opportunities.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Business Development Manager - £32,000 to £80,000 per year.</li><li>Operations Manager - £25,000 to £70,000 per year.</li><li>Supply Chain Manager - £30,000 to £70,000 per year.</li><li>Marketing Manager - £30,000 to £70,000 per year.</li><li>Project Manager - £28,000 to £65,000 per year.</li><li>Human Resources Manager - £25,000 to £70,000 per year.</li><li>Retail Manager - £20,000 to £50,000 per year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Are you looking to take your business development and management skills to the next level? Look no further than the Business Development & Management Level 3, 5, & 7 course at QLS.
Did you know that individuals with business development and management skills are in high demand? According to recent studies, there has been a 7% increase in demand for business development managers in the last year alone. By enrolling in this course, you can gain the skills and knowledge you need to stand out in a competitive job market.
At QLS, we pride ourselves on offering high-quality, endorsed courses. This Level 7 course includes curriculum from Levels 3, 5, and 7, meaning you'll receive a comprehensive education in business development and management. Plus, upon completion of the course, you'll receive a Level 7 Endorsed certificate hardcopy from Quality Licence Scheme, a respected and recognised accrediting organisation.
But that's not all - we're also offering five career guided courses for free to those who enrol in the QLS course. These courses cover a range of topics, from career development planning and networking skills to stress reduction techniques and CV writing. With this additional training, you'll be equipped with a well-rounded set of skills to help you succeed in any business environment.
Enrolling in the Business Development & Management Level 3, 5, & 7 course at QLS is a smart investment in your future. Don't miss this opportunity to gain the skills and knowledge you need to take your career to the next level.
Learning Outcomes:
Develop a comprehensive understanding of business development and management, including succession planning, process management, supply chain management, and strategic analysis.
Gain skills in project management, procurement and purchasing management, retail pricing, and business analysis planning and monitoring.
Learn effective management skills for leading teams and representing your company, as well as negotiating and communicating effectively.
Explore various marketing types and conflict management strategies, as well as talent management and business etiquette.
Develop skills in risk management and recovery, time management, and quality management.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Diploma in Business Development & Management Level 3, 5, & 7 at QLS 's Description: 
At Level 3, students will delve into the foundational concepts of business development and management, learning about succession planning, process management, and supply chain management. They will also gain valuable skills in project management, procurement and purchasing management, retail pricing, and business analysis planning and monitoring.
Level 5 builds on this foundation with a focus on effective management skills, including team leadership, representation, negotiation, and communication. Students will also learn about brainstorming and solution generation, with an emphasis on analyzing and selecting the best solution.At Level 7, students will develop their understanding of marketing types, conflict management strategies, talent management, and business etiquette. They will also learn about risk management and recovery, time management, and quality management, rounding out their knowledge of business development and management.
This bundle comprises the following courses:
QLS Endorsed Course:
Course 01: Advanced Diploma in Business Development at QLS Level 7
CPD QS Accredited Courses:
Course 01: Career Development Plan Fundamentals
Course 02: Networking Skills for Personal Success
Course 03: Boost Your Confidence and Self-Esteem
Course 04: CV Writing and Job Searching
Course 05: Learn to Reduce and Manage Stress
Certificate
In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Upon completion, learners will receive an Advanced Diploma in Business Development at QLS Level 7 Endorsed hard copy certificate, making it easy for them to showcase their achievements.
 CPD 
15 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals interested in pursuing a career in business development and management.
Those looking to enhance their existing skills and knowledge in this field.
Entrepreneurs and small business owners seeking to improve their management and strategic planning abilities.
Recent graduates seeking to gain foundational knowledge in business development and management.
Professionals seeking career advancement opportunities.
 Career path 
Business Development Manager - £32,000 to £80,000 per year.
Operations Manager - £25,000 to £70,000 per year.
Supply Chain Manager - £30,000 to £70,000 per year.
Marketing Manager - £30,000 to £70,000 per year.
Project Manager - £28,000 to £65,000 per year.
Human Resources Manager - £25,000 to £70,000 per year.
Retail Manager - £20,000 to £50,000 per year.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Business Development & Management Level 3, 5, & 7 at QLS

<p><strong>Did you know the hospitality and leisure industry will be worth over £240 billion to the UK economy by 2025? </strong>With an industry this large, it's no wonder that hospitality, leisure management, and travel and tourism have become some of the most sought-after career paths in the UK.</p><p>But with so many people vying for jobs in these sectors, it's important to stand out from the competition. That's where our Hospitality, Leisure Management with Travel &amp; Tourism bundle comes in.</p><p>Endorsed by the Quality Licence Scheme, this bundle provides you with a comprehensive understanding of the skills and knowledge necessary to succeed in these industries. The Quality Licence Scheme is a leading national awarding organisation committed to providing high-quality qualifications that meet the needs of learners and employers alike.</p><p>By completing this bundle, you'll not only gain a thorough understanding of the key concepts and principles of hospitality, leisure management, and travel and tourism, but you'll also receive three hardcopy certificates from the Quality Licence Scheme, further demonstrating your commitment to excellence.</p><p>Our bundle covers everything from customer service and marketing to event planning and budget management. You'll learn how to effectively manage a team, develop and implement marketing strategies, and create unforgettable experiences for guests.</p><p>Whether you're looking to start a new career in the hospitality and leisure industry or simply want to upskill and enhance your existing knowledge, our <strong>Hospitality, Leisure Management with Travel &amp; Tourism</strong> bundle is a perfect choice. With its endorsement from the Quality Licence Scheme and three hardcopy certificates, you'll be well-equipped to stand out in a competitive job market and succeed in these exciting industries.</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Hospitality and Revenue Management at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Leisure Management at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Travel and Tourism at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Tour Guide Training</li><li><strong>Course 05:</strong> Tourism Management</li><li><strong>Course 06:</strong> Travel Blogger</li><li><strong>Course 07:</strong> Restaurant Management</li><li><strong>Course 08:</strong> Event Management</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong>career growth.</strong></p><ul><li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11:</strong> Leadership and Management Course</li><li><strong>Course 12:</strong> Communication Building Masterclass</li><li><strong>Course 13:</strong> Positive Psychology Masterclass</li></ul><p><strong>Learning Outcomes </strong></p><ul><li>Develop a comprehensive understanding of the key concepts and principles of hospitality, leisure management, and travel and tourism</li><li>Understand how to manage a team and develop leadership skills effectively</li><li>Develop knowledge of revenue management and budgeting strategies</li><li>Learn how to create and implement effective marketing strategies in the hospitality and tourism industry</li><li>Gain practical experience in areas such as food and beverage operations, tour operations, and event management</li><li>Understand the principles of customer service and how to create unforgettable guest experiences</li><li>Gain the knowledge and skills necessary to pursue a successful career in the hospitality, leisure, and travel industries.</li></ul><p>Our Hospitality, Leisure Management with Travel &amp; Tourism bundle includes three QLS courses: Hospitality and Revenue Management, Leisure Management, and Travel &amp; Tourism.</p><p>The Hospitality and Revenue Management course provides a comprehensive overview of revenue management strategies and how they apply to the hospitality industry. Students will learn how to manage pricing and inventory, use forecasting and budgeting techniques, and develop marketing strategies to maximise revenue.</p><p>The Leisure Management course covers leisure and recreation management principles, including facility management, programming, and risk management. Students will learn how to create and manage leisure programs that meet the needs of a diverse range of clients, including families, individuals, and special interest groups.</p><p>The Travel &amp; Tourism course provides an in-depth understanding of the global travel and tourism industry, including the key trends, challenges, and opportunities facing the sector. Students will learn about the different types of tourism, how to develop and market travel packages, and how to manage tour operations.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals looking to start a career in the hospitality, leisure, or travel industries</li><li>Professionals looking to upskill and enhance their knowledge in these areas</li><li>Entrepreneurs looking to start their own hospitality or travel business</li><li>Those looking to switch careers and move into the hospitality, leisure, or travel sectors</li><li>Is anyone interested in learning more about the inner workings of the hospitality, leisure, and travel industries?</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol on this Hospitality, Leisure Management with Travel &amp; Tourism Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Hotel Manager: £25,000 - £50,000</li><li>Leisure Centre Manager: £25,000 - £40,000</li><li>Tour Manager: £18,000 - £40,000</li><li>Travel Agent: £17,000 - £25,000</li><li>Event Manager: £20,000 - £45,000</li><li>Restaurant Manager: £20,000 - £40,000</li><li>Marketing Manager (Hospitality/Tourism): £25,000 - £50,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Did you know the hospitality and leisure industry will be worth over £240 billion to the UK economy by 2025? With an industry this large, it's no wonder that hospitality, leisure management, and travel and tourism have become some of the most sought-after career paths in the UK.
But with so many people vying for jobs in these sectors, it's important to stand out from the competition. That's where our Hospitality, Leisure Management with Travel & Tourism bundle comes in.
Endorsed by the Quality Licence Scheme, this bundle provides you with a comprehensive understanding of the skills and knowledge necessary to succeed in these industries. The Quality Licence Scheme is a leading national awarding organisation committed to providing high-quality qualifications that meet the needs of learners and employers alike.
By completing this bundle, you'll not only gain a thorough understanding of the key concepts and principles of hospitality, leisure management, and travel and tourism, but you'll also receive three hardcopy certificates from the Quality Licence Scheme, further demonstrating your commitment to excellence.
Our bundle covers everything from customer service and marketing to event planning and budget management. You'll learn how to effectively manage a team, develop and implement marketing strategies, and create unforgettable experiences for guests.
Whether you're looking to start a new career in the hospitality and leisure industry or simply want to upskill and enhance your existing knowledge, our Hospitality, Leisure Management with Travel & Tourism bundle is a perfect choice. With its endorsement from the Quality Licence Scheme and three hardcopy certificates, you'll be well-equipped to stand out in a competitive job market and succeed in these exciting industries.
QLS Endorsed Courses:
Course 01: Diploma in Hospitality and Revenue Management at QLS Level 5
Course 02: Diploma in Leisure Management at QLS Level 4
Course 03: Diploma in Travel and Tourism at QLS Level 5
CPD QS Accredited Courses:
Course 04: Tour Guide Training
Course 05: Tourism Management
Course 06: Travel Blogger
Course 07: Restaurant Management
Course 08: Event Management
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes 
Develop a comprehensive understanding of the key concepts and principles of hospitality, leisure management, and travel and tourism
Understand how to manage a team and develop leadership skills effectively
Develop knowledge of revenue management and budgeting strategies
Learn how to create and implement effective marketing strategies in the hospitality and tourism industry
Gain practical experience in areas such as food and beverage operations, tour operations, and event management
Understand the principles of customer service and how to create unforgettable guest experiences
Gain the knowledge and skills necessary to pursue a successful career in the hospitality, leisure, and travel industries.
Our Hospitality, Leisure Management with Travel & Tourism bundle includes three QLS courses: Hospitality and Revenue Management, Leisure Management, and Travel & Tourism.
The Hospitality and Revenue Management course provides a comprehensive overview of revenue management strategies and how they apply to the hospitality industry. Students will learn how to manage pricing and inventory, use forecasting and budgeting techniques, and develop marketing strategies to maximise revenue.
The Leisure Management course covers leisure and recreation management principles, including facility management, programming, and risk management. Students will learn how to create and manage leisure programs that meet the needs of a diverse range of clients, including families, individuals, and special interest groups.
The Travel & Tourism course provides an in-depth understanding of the global travel and tourism industry, including the key trends, challenges, and opportunities facing the sector. Students will learn about the different types of tourism, how to develop and market travel packages, and how to manage tour operations.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
 CPD 
200 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals looking to start a career in the hospitality, leisure, or travel industries
Professionals looking to upskill and enhance their knowledge in these areas
Entrepreneurs looking to start their own hospitality or travel business
Those looking to switch careers and move into the hospitality, leisure, or travel sectors
Is anyone interested in learning more about the inner workings of the hospitality, leisure, and travel industries?
 Requirements 
Anyone can enrol on this Hospitality, Leisure Management with Travel & Tourism Course.
 Career path 
Hotel Manager: £25,000 - £50,000
Leisure Centre Manager: £25,000 - £40,000
Tour Manager: £18,000 - £40,000
Travel Agent: £17,000 - £25,000
Event Manager: £20,000 - £45,000
Restaurant Manager: £20,000 - £40,000
Marketing Manager (Hospitality/Tourism): £25,000 - £50,000
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Hospitality, Leisure Management with Travel & Tourism - QLS Endorsed

<p>Imagine a world where you can master the latest technology and tools that businesses use to stay ahead of the competition. A world where you can impress your colleagues and superiors with your knowledge of Microsoft Teams, Microsoft Outlook, and Microsoft Excel. A world where you can take control of your career and future, all with the help of our Quality Tools and Methods, Lean Six Sigma bundle.</p> <p>This bundle is designed to give you a comprehensive understanding of the latest tools and methods used in the industry. With three QLS-endorsed courses, you can learn everything there is to know about Microsoft Teams, Microsoft Outlook, and Microsoft Excel. From mastering the basics to understanding advanced functions, this bundle has got you covered.</p> <p>But that's not all. In addition to the QLS-endorsed courses, we also offer five CPD-QS accredited courses that cover topics like Microsoft Office 2016 Advanced, Microsoft Access Databases Forms and Reports, and Outlook Tips and Tricks. These courses are designed to help you develop your career and acquire new skills that can help you succeed in today's fast-paced business environment.</p> <p>And the best part? Once you complete these courses, you will receive hardcopy certificates that can be used to showcase your knowledge and expertise to potential employers. So what are you waiting for? Sign up for our Quality Tools and Methods, Lean Six Sigma bundle today and take the first step towards a brighter future!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Certificate in Microsoft Teams at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in Complete Microsoft Outlook at QLS Level 4</li><li><strong>Course 03:</strong> Award in New Functions in Microsoft Excel at QLS Level 2</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Microsoft Excel Complete Course 2019</li><li><strong>Course 05:</strong> Microsoft Office 2016 Advanced</li><li><strong>Course 06:</strong> Microsoft Access Databases Forms and Reports</li><li><strong>Course 07:</strong> Microsoft Word Advanced</li><li><strong>Course 08:</strong> Outlook Tips and tricks</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Develop a comprehensive understanding of Microsoft Teams, Microsoft Outlook, and Microsoft Excel</li><li>Master advanced functions and features in Microsoft Teams, Microsoft Outlook, and Microsoft Excel</li><li>Learn how to use Microsoft Office applications to improve productivity and streamline work processes</li><li>Acquire new skills and knowledge that can be used to advance your career and pursue new job opportunities</li><li>Gain a QLS-endorsed certificate upon completion of each course</li><li>Build your confidence and competence with technology</li><li>Improve your problem-solving and analytical skills</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The QLS-endorsed courses in this bundle provide learners with the essential skills and knowledge needed to excel in today's fast-paced business environment. The first course, Microsoft Teams - Master Microsoft Teams, offers a comprehensive introduction to this powerful collaboration platform. Learners will explore the full range of features, including how to create and manage teams, channels, and meetings. They will also learn tips and tricks to optimise productivity and collaboration in the workplace.</p> <p>The second course, The Complete Microsoft Outlook Masterclass, provides learners with a comprehensive understanding of Microsoft Outlook. Learners will start with the basics, including how to create and send emails, set up contacts, and manage tasks. They will then move on to advanced features such as customising views, managing calendars, and setting up rules. By the end of this course, learners will have the skills needed to use Microsoft Outlook to streamline their work processes and increase productivity.</p> <p>The final course, New Functions in Microsoft Excel 2021, teaches learners about the latest updates to Microsoft Excel. Learners will explore new functions, including RANDARRAY, UNIQUE, SEQUENCE, SORT, and FILTER, and learn how to use them in reports. They will also gain a deeper understanding of advanced features such as data analysis, pivot tables, and macros. By the end of this course, learners will have the skills needed to use Microsoft Excel to analyse data and make informed business decisions.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        40 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals who want to improve their skills in Microsoft Office applications</li><li>Individuals who want to enhance their problem-solving and analytical skills</li><li>Anyone looking to develop their career in a business or administrative role</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Administrative Assistant: £17,000 - £30,000 per year</li><li>Business Analyst: £25,000 - £60,000 per year</li><li>Data Analyst: £22,000 - £48,000 per year</li><li>Operations Manager: £24,000 - £70,000 per year</li><li>Project Manager: £25,000 - £70,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imagine a world where you can master the latest technology and tools that businesses use to stay ahead of the competition. A world where you can impress your colleagues and superiors with your knowledge of Microsoft Teams, Microsoft Outlook, and Microsoft Excel. A world where you can take control of your career and future, all with the help of our Quality Tools and Methods, Lean Six Sigma bundle.
This bundle is designed to give you a comprehensive understanding of the latest tools and methods used in the industry. With three QLS-endorsed courses, you can learn everything there is to know about Microsoft Teams, Microsoft Outlook, and Microsoft Excel. From mastering the basics to understanding advanced functions, this bundle has got you covered.
But that's not all. In addition to the QLS-endorsed courses, we also offer five CPD-QS accredited courses that cover topics like Microsoft Office 2016 Advanced, Microsoft Access Databases Forms and Reports, and Outlook Tips and Tricks. These courses are designed to help you develop your career and acquire new skills that can help you succeed in today's fast-paced business environment.
And the best part? Once you complete these courses, you will receive hardcopy certificates that can be used to showcase your knowledge and expertise to potential employers. So what are you waiting for? Sign up for our Quality Tools and Methods, Lean Six Sigma bundle today and take the first step towards a brighter future!
QLS Endorsed Courses:
Course 01: Certificate in Microsoft Teams at QLS Level 3
Course 02: Diploma in Complete Microsoft Outlook at QLS Level 4
Course 03: Award in New Functions in Microsoft Excel at QLS Level 2
CPD QS Accredited Courses:
Course 04: Microsoft Excel Complete Course 2019
Course 05: Microsoft Office 2016 Advanced
Course 06: Microsoft Access Databases Forms and Reports
Course 07: Microsoft Word Advanced
Course 08: Outlook Tips and tricks
Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.
Course 09: Personal Development
Course 10: Career Development Plan Fundamentals
Course 11: Leadership and Management Course
Course 12: Communication Building Masterclass
Course 13: Positive Psychology Masterclass
Learning Outcomes:
Develop a comprehensive understanding of Microsoft Teams, Microsoft Outlook, and Microsoft Excel
Master advanced functions and features in Microsoft Teams, Microsoft Outlook, and Microsoft Excel
Learn how to use Microsoft Office applications to improve productivity and streamline work processes
Acquire new skills and knowledge that can be used to advance your career and pursue new job opportunities
Gain a QLS-endorsed certificate upon completion of each course
Build your confidence and competence with technology
Improve your problem-solving and analytical skills
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The QLS-endorsed courses in this bundle provide learners with the essential skills and knowledge needed to excel in today's fast-paced business environment. The first course, Microsoft Teams - Master Microsoft Teams, offers a comprehensive introduction to this powerful collaboration platform. Learners will explore the full range of features, including how to create and manage teams, channels, and meetings. They will also learn tips and tricks to optimise productivity and collaboration in the workplace.
The second course, The Complete Microsoft Outlook Masterclass, provides learners with a comprehensive understanding of Microsoft Outlook. Learners will start with the basics, including how to create and send emails, set up contacts, and manage tasks. They will then move on to advanced features such as customising views, managing calendars, and setting up rules. By the end of this course, learners will have the skills needed to use Microsoft Outlook to streamline their work processes and increase productivity.
The final course, New Functions in Microsoft Excel 2021, teaches learners about the latest updates to Microsoft Excel. Learners will explore new functions, including RANDARRAY, UNIQUE, SEQUENCE, SORT, and FILTER, and learn how to use them in reports. They will also gain a deeper understanding of advanced features such as data analysis, pivot tables, and macros. By the end of this course, learners will have the skills needed to use Microsoft Excel to analyse data and make informed business decisions.
Certificate
QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.
 CPD 
40 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals who want to improve their skills in Microsoft Office applications
Individuals who want to enhance their problem-solving and analytical skills
Anyone looking to develop their career in a business or administrative role
 Career path 
Administrative Assistant: £17,000 - £30,000 per year
Business Analyst: £25,000 - £60,000 per year
Data Analyst: £22,000 - £48,000 per year
Operations Manager: £24,000 - £70,000 per year
Project Manager: £25,000 - £70,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Microsoft Teams, Microsoft Outlook & Microsoft Excel

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: MG, ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Jo Williamson has been in publishing for over 25 years. Having worked in Children&rsquo;s books PR for Dorling Kindersley, HarperCollins and Orion, she started as an agent with Antony Harwood in 2008. She feels very privileged being with authors at the very start of their publishing journey and enjoys close working relationships with all her clients. From editorial help, general advice on the publishing world, guiding careers long-term and general cheerleading, she feels she has the perfect job. Although nothing is off limits and she loves being surprised by submissions,</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In middle grade children&#39;s fiction, Jo is particularly looking for books with heart, epic adventures with voice-led characters, and younger funny fiction with series potential.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In adult fiction, page-turning Commercial Women&rsquo;s and Book Club fiction are right up Jo&#39;s street, including psychological suspense, thriller, cosy crime and books that don&rsquo;t quite fit the mould. Above all, she wants stories that linger long after the final page has been read. Jo is not the right fit for police procedurals.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Jo would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Jo is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 7th October 2024</strong></p>

LOOKING FOR: MG, ADULT FICTION

Jo Williamson has been in publishing for over 25 years. Having worked in Children’s books PR for Dorling Kindersley, HarperCollins and Orion, she started as an agent with Antony Harwood in 2008. She feels very privileged being with authors at the very start of their publishing journey and enjoys close working relationships with all her clients. From editorial help, general advice on the publishing world, guiding careers long-term and general cheerleading, she feels she has the perfect job. Although nothing is off limits and she loves being surprised by submissions.

In middle grade children's fiction, Jo is particularly looking for books with heart, epic adventures with voice-led characters, and younger funny fiction with series potential. 
In adult fiction, page-turning Commercial Women’s and Book Club fiction are right up Jo's street, including psychological suspense, thriller, cosy crime and books that don’t quite fit the mould. Above all, she wants stories that linger long after the final page has been read. Jo is not the right fit for police procedurals.

Jo would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Jo is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Wednesday 3rd September 2025

I Am In Print

Fiction Writing

BOOKINGS CLOSED! 9th September Jo Williamson #Agent121. Looking for: MG, ADULT FICTION

<h3 style="color: rgb(31, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Read and discuss this much-loved, funny and original story of a woman in a man&#39;s world in 1960s America&nbsp;</strong></h3><h4 style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Highlights</strong></h4><ul style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join this book club course&nbsp;</strong>and gain&nbsp;extra motivation to read in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 hours of live classes</strong> to help you develop fluent speaking in English</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Read this engaging book&nbsp;</strong>and reflect on the changing roles of women over time</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be corrected by an expert English teacher</strong>&nbsp;to remove errors and mistakes</li></ul><p style="color: rgb(31, 33, 36); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);">Practise and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">develop your English</em>&nbsp;online in this 8 week English book club course using Lessons in Chemistry, the debut novel by Bonnie Gamus. &nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Each week you&nbsp;<em fr-original-style="" style="box-sizing: border-box;">read</em>&nbsp;some chapters,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">discuss</em>&nbsp;them in class and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improve</em>&nbsp;specific areas of vocabulary or grammar while also&nbsp;<em fr-original-style="" style="box-sizing: border-box;">examining</em>&nbsp;literary aspects of the novel. &nbsp;Personalised feedback&nbsp;<em fr-original-style="" style="box-sizing: border-box;">improves</em>&nbsp;your grammar, vocabulary and pronunciation.</span></p><h4 style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(31, 33, 36);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Book Club book</strong></h4><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);">This debut novel set in 1960s California features the wonderful and unique Elizabeth Zott, a scientist whose career suffers when working a<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">s the only woman</span><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">&nbsp;in an all-male team. &nbsp;A forced change of career leads to her&nbsp;</span>becoming the&nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">host of a TV cooking show, <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Supper at</span> <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">Six, and the ability to influence millions of women.</span></span><br fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);">This is a witty, highly observant and amusing story, original and thought-provoking.</div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);">&#39;Sparky, rip-roaring, funny, with big-hearted fully formed, loveable characters &#39;SUNDAY TIMES<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&#39;The most charming, life-enhancing novel I&#39;ve read in ages. Strongly recommend&#39;&nbsp;INDIA KNIGHT</div><ul style="color: rgb(31, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(31, 33, 36);"><li fr-original-style="" style="box-sizing: border-box;">Genre: Historical fiction; humorous fiction</li><li fr-original-style="" style="box-sizing: border-box;">Language:&nbsp;American English; Modern</li><li fr-original-style="" style="box-sizing: border-box;">Suitable for: people new to reading in English - Upper-Intermediate to Advanced</li><li fr-original-style="" style="box-sizing: border-box;">Text: Original</li><li fr-original-style="" style="box-sizing: border-box;">Length: Average -&nbsp;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">119,600 words</span></li></ul><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"></div><div style="color: rgb(31, 33, 36); box-sizing: border-box;" fr-original-style="color: rgb(31, 33, 36);"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Geoff says:</strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><i data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;"><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" data-mce-style="font-weight: 400;" data-sanitized-data-mce-style="font-weight: 400;" fr-original-style="" style="box-sizing: border-box;">"This is a much loved book, winner of <span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">the Goodreads Choice Best Debut Novel Award and the&nbsp;</span><span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" fr-original-style="" style="box-sizing: border-box;">British Book Awards Author of the Year. &nbsp;Amusing, touching and thought-provoking, this is a highly enjoyable read written in a clear, simple style.</span>"</span></i></em></p></blockquote></div>

Read and discuss this dazzling story set in London and the Middle East, in the modern day and in Victorian England linked by the epic poem of Gilgamesh 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Discuss storytelling, memory and erasure, hurt and healing, the past
Be corrected by an expert English teacher to remove errors and mistakes

Practise and develop your English online in this 7 week advanced English book club course reading and discussing Elif Shafak's There are Rivers in the Sky. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
Elif Shafak is a British Turkish novelist. There Are Rivers in the Sky is a rich, enchanting novel focusing on three characters, in three different times and places, all somehow touched by the Mesopotamian poem, The Epic of Gilgamesh. As well as a gripping story it is also a story of the preciousness of water - the characters live along the banks of the River Tigris and the River Thames in London.
In 1840 London, Arthur is born next to the unpleasant, polluted River Thames. Arthur has a remarkable memory, which will help him to escape poverty, by joining a book publishers. And one book sparks his interest: Nineveh and Its Remains.

In 2014 Turkey, Narin, a ten-year-old Yazidi girl, is going deaf. Consequently, her grandmother wants to travel to the family’s ancestral lands along the Tigris in Iraq to baptize her in a special temple. But how to cope to the rising presence of ISIS in the area?

In 2018 London, Zaleekah, a newly divorced hydrologist, escapes from her husband by moving into a houseboat on the Thames. Things are looking bleak for her, until a strange book about her homeland changes everything.

*****

WINNER OF THE GORDON BOWKER PRIZE 2025
WINNER OF THE INAUGURAL GOOD HOUSEKEEPING GOOD BOOKS SPRING COLLECTION
FINALIST FOR THE ORWELL PRIZE FOR POLITICAL FICTION

‘Elif Shafak is a unique and powerful voice in world literature’ Ian McEwan

'Shafak makes a new home for us in words' Colum McCann

'One of the best writers in the world today' Hanif Kureishi
Geoff says:

"This is a remarkable piece of storytelling. It manages to combine and unify the different characters and places into a compelling story that helps us to reflect on great sweeps of history, while also underlining the preciousness and significance of water in our history and culture." 


Book Club School

English as a Foreign Language (EFL)

English Speaking

English Vocabulary

English Literature

English language book club to use and improve your English.  Qualified and experienced British English teacher.

There are Rivers in the Sky - English Book Club Course - Tuesdays from 9th September

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This online course is suitable for those who are familiar with the accounts rules, such as COFA&rsquo;s and legal cashiers, but wish to expand their technical knowledge on the day to day application of them.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This course will reflect on the 2019 rule changes and where firms might have gone wrong in implementing these. It will also consider what &lsquo;good&rsquo; systems, policies and procedures look like as well as providing you with tools to evaluate if your interest policy is &lsquo;fair and reasonable&rsquo; and practical scenario&rsquo;s to identify banking facilities.</span></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This online course is suitable for COFAs, those supporting the COFA, legal cashiers and for those that <span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">wish to expand their technical knowledge on the day to day application of the SRA accounts rules.</span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">An information pack including the course slides will be provided to all delegates, which may be useful for ongoing reference.</p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/sarah-charlton/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Sarah Charlton, Consultant, DG Legal</span></strong></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.</span></p>

This online course is suitable for those who are familiar with the accounts rules, such as COFA’s and legal cashiers, but wish to expand their technical knowledge on the day to day application of them. 
This course will reflect on the 2019 rule changes and where firms might have gone wrong in implementing these. It will also consider what ‘good’ systems, policies and procedures look like as well as providing you with tools to evaluate if your interest policy is ‘fair and reasonable’ and practical scenarios to identify banking facilities.
Target Audience
This online course is suitable for COFAs, those supporting the COFA, legal cashiers and for those that wish to expand their technical knowledge on the day to day application of the SRA accounts rules.
Resources
An information pack including the course slides will be provided to all delegates, which may be useful for ongoing reference.
Please note a recording of the course will not be made available.
Speaker
Sarah Charlton, Consultant, DG Legal
Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.

DG Legal

SRA Accounts Rules: A Practical Guide

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

Read and discuss this much-loved, funny and original story of a woman in a man's world in 1960s America 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Read this engaging book and reflect on the changing roles of women over time
Be corrected by an expert English teacher to remove errors and mistakes

Practise and develop your English online in this 7 week English book club course using Lessons in Chemistry, the debut novel by Bonnie Gamus. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
This debut novel set in 1960s California features the wonderful and unique Elizabeth Zott, a scientist whose career suffers when working as the only woman in an all-male team. A forced change of career leads to her becoming the host of a TV cooking show, Supper at Six, and the ability to influence millions of women.

This is a witty, highly observant and amusing story, original and thought-provoking.
'Sparky, rip-roaring, funny, with big-hearted fully formed, loveable characters 'SUNDAY TIMES

'The most charming, life-enhancing novel I've read in ages. Strongly recommend' INDIA KNIGHT

Geoff says:

"This is a much loved book, winner of the Goodreads Choice Best Debut Novel Award and the British Book Awards Author of the Year. Amusing, touching and thought-provoking, this is a highly enjoyable read written in a clear, simple style."


Lessons in Chemistry English Book Club Course - Tuesdays from 9th September

EFQM Performance Improvement Practitioner Course
A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework.
The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.
 
Who is it for?
This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective.
Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.
 
Benefits
By the end of the course, participants will be able to:
Explain the overall RADAR logic
Explain the main principles of positive culture and mindset for driving performance
Describe how RADAR can be implemented into an organisation to improve performance at every level
Identify how to use RADAR to drive the management agenda
Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework.
Programme
The main topics covered during the EFQM Performance Improvement Practitioner training are:
RADAR logic and examples of how it can be used
Using RADAR to drive the management agenda
Using RADAR to drive strategic initiatives
Using RADAR to set up strategic KPI’s
RADAR as a Performance Improvement Framework
Case studies and group exercises
RADAR Improvement Matrix self-assessment
The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.
 
Further Development
The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. 
 
Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.
 
EFQM Performance Improvement Leader
If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours.


Dates and time:
This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT



Cost:
£1000 + VAT

Centre for Competitiveness

EFQM Performance Improvement Practitioner Workshop - May 2025

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The COLP role goes beyond just ensuring your firm follows the rules in the SRA Standards and Regulations, it also comes with a personal accountability factor that demands your attention.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Fear not! This 3 hour course will usher you through the intricacies of being a COLP, ensuring you not only meet but excel in your regulatory obligations. &nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;</span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">The course will cover:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Navigating the Regulatory Landscape: Understanding the Framework for COLPs<br fr-original-style="" style="box-sizing: border-box;"></b>Dive into the intricate regulatory framework that Compliance Officers for Legal Practice (COLPs) operate under.</li><ol fr-original-style="" style="box-sizing: border-box;"></ol><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Shouldering the Responsibility: Unpacking the Duties of a COLP<br fr-original-style="" style="box-sizing: border-box;"></b>Explore the multifaceted responsibilities that come with the role of a COLP.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Choosing the Right Leader: Identifying the Ideal COLP Candidate<br fr-original-style="" style="box-sizing: border-box;"></b>Learn the criteria for selecting the most suitable individual to take on the crucial role of COLP.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Cracking the Codes: Key Elements of Codes and SRA Principles<br fr-original-style="" style="box-sizing: border-box;"></b>Delve into the essential components of the Codes and SRA Principles that form the backbone of legal compliance.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Building a Robust Foundation: Understanding Compliance Systems for All Firms<br fr-original-style="" style="box-sizing: border-box;"></b>Explore the concept of compliance systems, what they entail, and why every firm should have one in place.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Reporting Matters: Recognising &#39;Serious&#39; Issues, SRA Enforcement Strategy, and Reporting Protocols<br fr-original-style="" style="box-sizing: border-box;"></b>Uncover the definition of &#39;serious&#39; matters, grasp the SRA Enforcement Strategy, and gain practical insights on making effective reports to the SRA.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Paper Trails Matter: Effective Record Keeping, Including Non-material Breaches<br fr-original-style="" style="box-sizing: border-box;"></b>Master the art of comprehensive record-keeping, including strategies for recording non-material breaches, and understand why it&#39;s integral to compliance.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Personal Liability: Understanding and Mitigating Risks<br fr-original-style="" style="box-sizing: border-box;"></b>Navigate the landscape of personal liability for COLPs and develop strategies to mitigate associated risks.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Staying Ahead: Keeping Abreast of Regulatory Changes and Guidance<br fr-original-style="" style="box-sizing: border-box;"></b>Develop effective strategies for staying up to date with dynamic regulatory changes and evolving guidance.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Planning for Compliance: Crafting a Robust Strategy, Assessing Risk, and File Reviewing<br fr-original-style="" style="box-sizing: border-box;"></b>Formulate a comprehensive plan for tackling compliance, including risk assessment, maintaining risk registers, and implementing effective file reviewing.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><b fr-original-style="" style="box-sizing: border-box;">Across the Board: Legal and Regulatory Compliance Areas Every COLP Must Master<br fr-original-style="" style="box-sizing: border-box;"></b>Gain a high-level overview of crucial legal and regulatory compliance areas, including AML, transparency rules, and other pivotal aspects that demand the attention of all COLPs.</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This online course is suitable for those new to the COLP role, or those supporting the COLP and for those that would like a refresher of the role and their responsibilities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

The COLP role goes beyond just ensuring your firm follows the rules in the SRA Standards and Regulations, it also comes with a personal accountability factor that demands your attention.
Fear not! This 3 hour course will usher you through the intricacies of being a COLP, ensuring you not only meet but excel in your regulatory obligations. 
 The course will cover:
Navigating the Regulatory Landscape: Understanding the Framework for COLPs
Dive into the intricate regulatory framework that Compliance Officers for Legal Practice (COLPs) operate under.
Shouldering the Responsibility: Unpacking the Duties of a COLP
Explore the multifaceted responsibilities that come with the role of a COLP.
Choosing the Right Leader: Identifying the Ideal COLP Candidate
Learn the criteria for selecting the most suitable individual to take on the crucial role of COLP.
Cracking the Codes: Key Elements of Codes and SRA Principles
Delve into the essential components of the Codes and SRA Principles that form the backbone of legal compliance.
Building a Robust Foundation: Understanding Compliance Systems for All Firms
Explore the concept of compliance systems, what they entail, and why every firm should have one in place.
Reporting Matters: Recognising 'Serious' Issues, SRA Enforcement Strategy, and Reporting Protocols
Uncover the definition of 'serious' matters, grasp the SRA Enforcement Strategy, and gain practical insights on making effective reports to the SRA.
Paper Trails Matter: Effective Record Keeping, Including Non-material Breaches
Master the art of comprehensive record-keeping, including strategies for recording non-material breaches, and understand why it's integral to compliance.
Personal Liability: Understanding and Mitigating Risks
Navigate the landscape of personal liability for COLPs and develop strategies to mitigate associated risks.
Staying Ahead: Keeping Abreast of Regulatory Changes and Guidance
Develop effective strategies for staying up to date with dynamic regulatory changes and evolving guidance.
Planning for Compliance: Crafting a Robust Strategy, Assessing Risk, and File Reviewing
Formulate a comprehensive plan for tackling compliance, including risk assessment, maintaining risk registers, and implementing effective file reviewing.
Across the Board: Legal and Regulatory Compliance Areas Every COLP Must Master
Gain a high-level overview of crucial legal and regulatory compliance areas, including AML, transparency rules, and other pivotal aspects that demand the attention of all COLPs.
Target Audience
This online course is suitable for those new to the COLP role, or those supporting the COLP and for those that would like a refresher of the role and their responsibilities.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Compliance Officer For Legal Practice (COLP) Course

Read this gripping thriller and discuss the struggle to attain supreme power in Ancient Rome
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Discuss this novel and learn about the life of Cicero and politics and power in ancient Rome
Be corrected by an expert English teacher to remove errors and mistakes

Practise and develop your English online in this 7 week English book club course using Imperium by Robert Harris. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
Robert Harris, the master of innovative historical fiction, introduces us to the world of Roman politics with his portrayal of the rise of Marcus Cicero, a young Roman senator. The world of intrigue and electoral corruption is both remarkably similar to our own, while also being very different. 
The story of Cicero's rise is told through Tiro, Cicero's secretary and slave who invented shorthand and wrote numerous books, including a celebrated biography of the great orator, which was lost in the dark ages. Imperium is therefore the re-creation of Tiro's missing masterpiece, telling the first part of the story of Cicero alongside Pompey, Caesar, Crassus, and the many other significant Romans.

 Geoff says:
"This is the first book of the "Cicero trilogy" - a gripping read, full of drama and suspense and a fascinating portrayal of life in Rome" 


Imperium - English Book Club Course -Wednesdays from 10th September

Read and discuss this humorous, life-affirming story of friendship, self-discovery and a reflection on life
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Read this fun and lively book and discuss friendship, relationships what it means to live a fulfilled life 
Be corrected by an expert English teacher to remove errors and mistakes
Practise and develop your English online in this 7 week English book club course using The Unlikely Pilgrimage of Harold Fry by Rachel Joyce. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.

The Book Club book
Harold Fry is a recently retired man living a conventional, somewhat boring life with his wife Maureen who is irritated by almost everything he does. Then one morning he receives a letter from a woman he hasn't seen or heard from in twenty years - Queenie Hennessy who is dying and is writing to say goodbye.

He quickly writes a reply but realises that he can't post this - he needs to visit her and deliver his message in person - walking the six hundred miles between them. The unlikely pilgrimage of Harold Fry begins.

Throughout his walk he meets different characters some of whom help him to remember who he was and who he is. His memories come flooding back as he considers his life from a different perspective.

'Impossible to put down' TIMES
'Life-affirming delight. A comic pleasure' WOMAN AND HOME
'Profoundly moving' RICHARD MADELEY

Geoff says:

"This is a much loved book, amusing, charming and thought-provoking. Over 6 million copies sold and a hit movie based on this book!"


The Unlikely Pilgrimage of Harold Fry - English Book Club Course - Wednesdays from 10th September

There are Rivers in the Sky - English Book Club Course - Wednesday from 10th September

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

Front-line communication is crucial in shaping the public perception of every organisation.
This course helps delegates organise their ideas and communicate clearly and effectively through email. By enhancing written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue. These skills are essential for professionals interacting with the public, as improved communication boosts customer satisfaction.

Delegates will learn how to:
Write clearly and professionally, enhancing public perception of expertise.
Communicate more efficiently in writing, reducing wasted time and increasing profitability.
Craft concise, rapport-building messages for internal & external customers, fostering productivity and a positive workplace environment.

TOPICS COVERED:
Benefits and structure of email;
Determining email purpose and planning;
Writing effective subject lines and paragraphs;
Including relevant details and summarising problems;
Proper use of CC and BCC fields;
Avoiding common email pitfalls;
Proofreading techniques.

COURSE FORMAT: 
This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.

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