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508 Courses

Extended Diploma in Customer Service

By iStudy UK

Provide your Customers with the Service that will leave a lasting impression Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Course Highlights Extended Diploma in Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Customer Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Extended Diploma in Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of Customer Service Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Customer Service 00:30:00 Final Exam Final Exam- Extended Diploma in Customer Service 00:30:00

Extended Diploma in Customer Service
Delivered Online On Demand18 hours 30 minutes
£25

Forklift Training, Delivery Driver, Train Driver, HVG / LGV & Safety - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Forklift Training, Delivery Driver, Train Driver & Safety bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Forklift Training, Delivery Driver, Train Driver & Safety is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. This Forklift Training offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Forklift Training package has something for everyone. As part of the Forklift Training, Delivery Driver, Train Driver & Safety package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Forklift Training bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Forklift Training Bundle Comprises the Following CPD Accredited Courses: Forklift Training - Online Course Large Goods Vehicle (LGV) Transport Manager Port Management Diploma Airport Management Course Import/Export Trainee Train Driver Course Delivery Driver Training Delivery Manager Driver Safety Awareness Safeguarding for Taxi Drivers Operations and Warehouse Management with Transport Management Warehouse Safety Engine Lubrication Systems Online Course Power Tools and How to Use Them Manual Handling Training LOLER Training Health and Safety at Workplace Career Development Plan Fundamentals CV Writing and Job Searching Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Forklift Training Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with Forklift Training. Build a strong knowledge base in your chosen course via Forklift Training. Benefit from the flexibility and convenience of online learning. With the Forklift Training package, validate your learning with a CPD certificate. Each course of this Forklift Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Forklift Training bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Forklift Training, Delivery Driver, Train Driver & Safety, a rich anthology of 15 diverse courses. Each course in the Forklift Training bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisForklift Training, Delivery Driver, Train Driver & Safety bundle will take you on a unique and enriching educational journey. The Forklift Training bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Forklift Training, Delivery Driver, Train Driver & Safety bundle offers you the flexibility and convenience to learn at your own pace. Make the Forklift Training package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Forklift Training, Delivery Driver, Train Driver & Safety bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Forklift Training, Delivery Driver, Train Driver & Safety bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Forklift Training bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Forklift Training, Delivery Driver, Train Driver, HVG / LGV  & Safety - 20 Courses Bundle
Delivered Online On Demand4 days
£79

Kinetic Facades Fundamentals

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Kinetic Facades Introduction 00:03:00 Module 1: Introduction to kinetic facades 00:03:00 Module 2: History and evolution 00:02:00 Module 3 Integration in built form 00:06:00 Module 4: Responsive Facades 00:06:00 Module 5: Project Showcase 00:11:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Kinetic Facades Fundamentals
Delivered Online On Demand
£19

Car & Light Vehicle Maintenance Level 3 with Repairing

4.5(3)

By Studyhub UK

Overview The Car & Light Vehicle Maintenance Level 3 with Repairing course provides comprehensive training in vehicle maintenance and repair. Participants will learn about safety rules, maintenance procedures, dashboard indicator lights, tires, engines, cooling systems, fuel systems, electrical systems, drivetrains, brakes, and gain insights into the auto repair industry. Learning Outcomes: Understand and apply safety rules and proper tool usage in vehicle maintenance and repair. Acquire knowledge of general maintenance procedures for car and light vehicles. Learn to interpret dashboard indicator lights and troubleshoot common issues. Develop skills in maintaining and replacing tires for optimal performance and safety. Gain understanding of internal combustion engines, engine oil, and their maintenance requirements. Learn about the cooling system and how to diagnose and address cooling system issues. Understand the fuel system and its components, including fuel injection and carburetion. Gain knowledge of the electrical system in vehicles and troubleshoot electrical issues. Learn about the drivetrain components, including the transmission, driveshaft, and differential. Acquire skills in diagnosing and repairing brake systems for safe and reliable vehicle operation. Gain insights into the auto repair industry, including industry trends and best practices. Why buy this Car & Light Vehicle Maintenance Level 3 with Repairing? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Car & Light Vehicle Maintenance Level 3 with Repairing you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Car & Light Vehicle Maintenance Level 3 with Repairing does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Car & Light Vehicle Maintenance Level 3 with Repairing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Car & Light Vehicle Maintenance Level 3 with Repairing is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1 Chapter 1: Safety Rules & Introduction to Tools 01:00:00 Chapter 2: General Maintenance 01:00:00 Chapter 3: Dashboard Indicator Lights 00:30:00 Chapter 4: Tires 01:00:00 Chapter 5: Internal Combustion Engines & Engine Oil 01:00:00 Chapter 6: The Cooling System 00:30:00 Module 2 Chapter 7: The Fuel System 00:30:00 Chapter 8: The Electrical System 00:30:00 Chapter 9: The Drive Train 00:30:00 Chapter 10: Brakes 00:30:00 Chapter 11: The Auto Repair Industry 00:30:00 Recommended Reading Recommended Reading : Car & Light Vehicle Maintenance Level 3 with Repairing 00:00:00

Car & Light Vehicle Maintenance Level 3 with Repairing
Delivered Online On Demand7 hours 30 minutes
£10.99

Traffic Control Techniques for Traffic Marshals

By NextGen Learning

Imagine yourself at a bustling construction site, surrounded by roaring machinery and a sea of vehicles. The chaos seems overwhelming, but amidst it all stands a confident figure, a Traffic Marshal. With a wave of their hand and a calm presence, they bring order to the frenzy, ensuring safety and efficient traffic flow. Have you ever wondered how you could be that hero, the one who keeps everything moving smoothly? Look no further than our captivating course, Traffic Marshal, where you'll learn the skills needed to become a master of traffic control in real-life scenarios. Learning Outcome: The Traffic Marshal course empowers individuals with the expertise to manage traffic effectively and ensure safety. By the end of the course, you will: Develop expertise in traffic management and control techniques, becoming a confident Traffic Marshal. Understand the principles of temporary traffic control in various scenarios, optimising the flow of vehicles. Acquire skills in vehicle signalling and managing reversing vehicles, ensuring smooth and efficient traffic flow. Perform effective traffic risk assessments to identify and address potential hazards, prioritising safety. Apply health and safety practices in traffic management situations, maintaining a secure environment for all. The Traffic Marshal course offers a comprehensive curriculum that equips individuals with the skills and knowledge to become masters of traffic control. In Module 01, you'll be introduced to the fundamentals of traffic marshalling, learning the core principles of this critical role. Module 02 delves deeper into traffic management techniques, equipping you with strategies to optimise traffic flow. Module 03 focuses on temporary traffic control, providing insights into handling diverse situations like roadworks and events. Vehicle signalling and managing reversing vehicles are covered in Module 05 and Module 06, respectively. Throughout the Traffic Marshal course, emphasis is placed on performing traffic risk assessments and applying health and safety practices in traffic management scenarios. Embark on the Traffic Marshal course to unlock exciting career opportunities and become a skilled professional in traffic management and control. Enrol now and join the ranks of confident Traffic Marshals who ensure the safe and smooth flow of vehicles on the roads. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Traffic Marshal course is intended for - Individuals seeking a rewarding career in traffic management and control. Construction workers and site supervisors responsible for ensuring traffic safety. Anyone interested in enhancing their knowledge of Traffic Marshal practices. Career path This Traffic Marshal course can assist you in various career paths. Such as - Traffic Marshal: £18,000 - £25,000 per year Traffic Supervisor: £25,000 - £35,000 per year Traffic Control Manager: £30,000 - £45,000 per year Health and Safety Officer: £25,000 - £40,000 per year Construction Site Traffic Marshal: £35,000 - £55,000 per year

Traffic Control Techniques for Traffic Marshals
Delivered Online On Demand3 hours
£15

Safeguarding for Taxi Drivers

4.9(27)

By Apex Learning

Overview This comprehensive course on Safeguarding for Taxi Drivers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Safeguarding for Taxi Drivers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Safeguarding for Taxi Drivers. It is available to all students, of all academic backgrounds. Requirements Our Safeguarding for Taxi Drivers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 5 lectures • 01:53:00 total length •Module 01: Introduction To Safeguarding For Taxi Drivers: 00:19:00 •Module 02: Understanding Abuse: 00:28:00 •Module 03: Understanding Your Safeguarding Responsibilities: 00:22:00 •Module 04: Understanding Key Safeguarding Principles: 00:19:00 •Module 05: Current Issues In Safeguarding: 00:25:00

Safeguarding for Taxi Drivers
Delivered Online On Demand1 hour 53 minutes
£12

Crime Writing Diploma - CPD Approved

By NextGen Learning

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Crime Writing Diploma. This Crime Writing Diploma is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Crime Writing Diploma course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Crime Writing Diploma course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Crime Writing Diploma is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Crime Writing Diploma and explore the key topics such as: Crime Writing Diploma Lesson One Crime Writing Lesson Two Crime Writing Lesson Three Crime Writing Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Crime Writing Diploma course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Crime Writing Diploma Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Crime Writing Diploma course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Crime Writing Diploma course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Crime Writing Diploma - CPD Approved
Delivered Online On Demand3 hours
£12

Professional Diploma in Body Language

By iStudy UK

Read the Body Language and adapt to the situation the way you see fit Do you want to know how someone else is feeling? Whether they are getting annoyed, excited and nervous, you can read it all with this Professional Diploma in Body Language course. People are constantly throwing off a storm of signals. These signals may be silent (non-verbal) messages communicated through the sender's body movements, facial expressions, voice tone and loudness. Learn techniques to read the body signals people emit before they even speak.  You'll learn how people use their own body language to make others feel comfortable sharing their emotions with them, and how you can use the same techniques to become a more approachable person.We all involuntarily emit body languages signals as we speak, think and interact. With this course learn how to tune your combination of words, gestures, facial expression and body positioning to communicate with - and persuade - those you speak to better. So what are you waiting for, get enrolled now. Course Highlights Professional Diploma in Body Language is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Body Language into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Body Language Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Body Language is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Body Language is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Body Language What Is Body Language FREE 00:15:00 How to Read Body Language FREE 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language FREE 00:15:00 Understand The Positive And Negative Positions FREE 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Body Language 00:30:00 Final Exam Final Exam- Professional Diploma in Body Language 00:30:00

Professional Diploma in Body Language
Delivered Online On Demand24 hours
£25

Professional Mentoring Diploma

By iStudy UK

Mentoring isn't meant for everyone, but it could be for you Do you like teaching other? If you have good communications skills along with the desire to help other people learn, then consider being a mentor. This course will give you a guide on how you can become a competent mentor. Mentoring is a powerful personal development and empowerment tool. It is an effective way of helping people to progress in their careers and is becoming increasing popular as its potential is realised. It is a partnership between two people (mentor and student) normally working in a similar field or sharing similar experiences. It is a helpful relationship based upon mutual trust and respect. A mentor is a guide who can help the mentee to find the right direction and who can help them to develop solutions to career issues. Mentors rely upon having had similar experiences to gain an empathy with the mentee and an understanding of their issues. If mentoring is the path you want to follow then get this course. It will teach you what you need to do and what you need to be as a mentor through all of its units. Course Highlights Professional Mentoring Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Mentoring Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Mentoring Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Mentoring Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Mentoring Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Mentoring Diploma Module 01: Introduction to Mentoring FREE 00:20:00 Module 02: Stages and Forms of Mentoring FREE 00:15:00 Module 03: Communication 00:35:00 Module 04: Matter of Skill 00:40:00 Module 05: Mentor-Mentee Relationship 00:15:00 Module 06: The Mentor as a Learner: Habits of Work 00:25:00 Module 07: Mentoring in Virtual Reality 00:15:00 Module 08: Mentoring and Ethics 00:20:00 Module 09: Review, Evaluation and Closure 00:25:00 Mock Exam Mock Exam- Professional Mentoring Diploma 00:20:00 Final Exam Final Exam- Professional Mentoring Diploma 00:20:00

Professional Mentoring Diploma
Delivered Online On Demand4 hours 10 minutes
£25

Workplace Professionalism Diploma

By The Teachers Training

Workplace Professionalism Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Workplace Professionalism Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 3 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Mock Exam Mock Exam - Workplace Professionalism Diploma 00:20:00 Final Exam Final Exam - Workplace Professionalism Diploma 00:20:00

Workplace Professionalism Diploma
Delivered Online On Demand2 hours 52 minutes
£27.99