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Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online

Course Overview Learn how to easily manage and track your business income and expenditure with this QuickBooks for Self-Employed Course. Professionals who are responsible for their own administration and finances need to master and accomplish personal accounting to succeed in their field. You can gain the awareness to master those skills by using this special accounting software package, which currently dominates the finance sector for the self-employed and independent businesses.  This QuickBooks course guides you simply through the process of setting up a personal account and using it to organise your budget. You will be given expert tuition in all fiscal management applications on the software, from banking and invoicing, right up to producing profit and loss reports for tax purposes. This is the perfect introduction to this valuable financial tool and will enable you to run your business with concern about your money movements and tax deductions. This best selling QuickBooks for Self-Employed Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth QuickBooks for Self-Employed Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The QuickBooks for Self-Employed Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The QuickBooks for Self-Employed Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the QuickBooks for Self-Employed Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the QuickBooks for Self-Employed Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the QuickBooks for Self-Employed Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Discover the principles that underpin work-related investigations and how informed decisions can be made with this training for Research Methods in Business Level 2. Important company choices are not just made overnight or decided by the flip of a coin. With this comprehensive course, you will find out how meticulous methods of study and examination drive forward organisational changes and improvements for the success of a business.  This Business Research tutorial delivers all the details you will need to resource plan and prepare for challenges that the team may face in future projects and service delivery. You will be given professional guidance in multiple competencies, including quantitative research approaches, ethical considerations, and advanced data analysis. This will enable you to provide accurate problem statements and reports that can affect the direction of a company's focus. This best selling Research Methods in Business Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Research Methods in Business Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Research Methods in Business Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Research Methods in Business Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Research Methods in Business Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Research Methods in Business Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Research Methods in Business Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview QuickBooks is the leading software for the self-employed, small to medium-sized business owners, and independent contractors. It provides a simple and efficient way to manage self-assessment tax returns. It also is ideal for those who are not VAT registered and use cash accounting. If you are self-employed and are looking to learn how to use QuickBooks for faster, more efficient tax management, then this course is perfect for you. The QuickBooks: Self Employed course is designed to take you through the process of setting up your Quickbooks account on desktop and mobile as a self-employed person. It will walk you through how to set up Quickbooks Self-employed (QSE) and Quickbooks Online (QBO) for small businesses, step-by-step.  Through video tutorials, you will learn how to perform a wide range of accounting and bookkeeping tasks, including how to file a tax return, run financial reports, and create invoices. Get the most of your accounting software for easier, smoother financial management in no time. This best selling QuickBooks: Self Employed has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth QuickBooks: Self Employed is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The QuickBooks: Self Employed is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The QuickBooks: Self Employed is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the QuickBooks: Self Employed, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the QuickBooks: Self Employed will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the QuickBooks: Self Employed to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview QuickBooks is the leading software for self-employed professionals, small to medium-sized business owners, and independent contractors. It enables simplified self-employment tax management, and year-round expense tracking, and is also ideal for those who are not VAT registered and use cash accounting. If you are self-employed and looking to learn how to make the most of QuickBooks for simplified tax management, then this course is for you. The QuickBook Self-Employed Level 2 course will take you through the steps of setting up your Quickbooks account on desktop and mobile as a self-employed professional. It will guide you on how to set up Quickbooks Self-employed (QSE) and Quickbooks Online (QBO) for small businesses.  This course will teach you how to perform a range of accounting and bookkeeping tasks, including filing a tax return, running financial reports, and creating invoices. Get the most of your accounting software by enrolling today. This best selling QuickBook Self-Employed Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth QuickBook Self-Employed Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The QuickBook Self-Employed Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The QuickBook Self-Employed Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the QuickBook Self-Employed Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the QuickBook Self-Employed Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the QuickBook Self-Employed Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Become an expert in the process of recording a company's financial journey and trace vital transactions with this introductory course on the Basics of Accounting. Accounting is one of the most prolific and important professions that are common across a wide range of business fields. With our help, you can learn how to make the most of your numeracy skills and excel in the art of money management for high-performing organisations, taking your career potential to new levels. This Accounting tutorial focuses on the fundamental terminology and principles of business accounting, enabling you to understand and appreciate the skills that are involved. You will be taught about investment schemes, financial reporting, recording systems, taxing, equity, leasing, and much more besides. By utilising this gained knowledge, you will be in an excellent position to gain a foothold in private accountancy or high-level organisational administration. Make your move to high-finance and enrol for this training now. This best selling Basic of Accounting has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic of Accounting is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic of Accounting is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic of Accounting is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic of Accounting, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic of Accounting will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic of Accounting to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Certified Management Course Do you want to be a good Manager? If you’re looking for a complete professional training for managers, then look no further! We have a comprehensive certified managerial course for you taught by top industry professionals. All from the comfort of your own home. Join our training to gain managerial skills on how to become an effective leader, conduct business meetings professionally and improve your communication techniques. The course covers many key topics from a manager’s perspective, teaches you techniques for increasing efficiency, time management and introduces you to methods such as Agile, Kaizen and Waterfall. You will learn how to motivate employees, negotiate, deal with crisis situations and learn the legal basis of the labor code. Get started immediately upon purchasing the course. You are just a few clicks away from unlimited access to a library full of materials on our interactive platform. All of this will be taught by our industry-leading experts! Join the Business Management course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: George Darby An industry-leading expert Our Business Management expert is a person with extensive experience and skills in managing various types of businesses. As a manager, he saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, he specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. He developed skills and techniques which solved many of her clients’ problems. His management skills encompass a wide range of areas, including business strategy, operations, finance, marketing, human resources, and organizational development. Our expert also possesses strong leadership abilities and has the capacity to inspire others to strive for excellence. Overview of the course: Detailed Video presentations KPIs – Key Performance Indicators How to prioritize action, set key metrics and how to measure results and achieve success. Team Building and Performance Improvement Employee recruitment and team building. Building a sense of unity among employees and setting a mission. Basic Communication Techniques Soft skills in employee management. Emotional intelligence, conducting negotiations, organizational culture in a company, conflict resolution and counteraction bullying. Employee Motivation Manager and coach in one. Building a sense of mission in employees, effective and healthy motivation, achieving set goals through teamwork. Project Management Methods – Agile, Scurm, Waterfall Find out what each project management technique looks like. Three different methods: -Agile, -Scrum, -Waterfall. Choose which one is the most suitable for your needs. Training videos Conducting Business Meetings How to conduct meetings with employees, co-workers and clients. The basics of self-presentation and public speaking. Debriefing Conversations and Mastering Feedback Giving feedback to an employee. Effective debriefing and how to give constructive criticism.   Self-Presentation in Practice – Creating Your Own Image Building authority but also a friendly image as a leader. How to make an impact and consistently achieve high performance. Team Management Team management in practice. Setting goals, delegating tasks, taking responsibility and building a sense of unity among employees Project Management Step-by-step project management techniques in practice. Tests Tests and Repetitions of Acquired Knowledge After each module, a test awaits you to help you consolidate your knowledge. Final Exam At the end course, take a final test as a comprehensive summary of the knowledge and skills you have acquired. Tasks Tasks and Practical Exercises Practical tasks will put the acquired knowledge into practice. Create a team management strategy, analyze reports, or conduct a short case study. Course materials Additional Materials for Use in Daily Work Supplementary materials to use daily and useful applications for a manager. Business dress code, complete with practical advice and ready-made styles. The art of creating attractive presentations, patterns, and templates. A practical guide to communication and self-presentation in public speaking. Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Long gone are the days when the boss is seen as the enemy and the hierarchy of the company. A satisfied employee is an effective employee, which is why we need more good managers.Management training is ideal for professionals who work with people and manage a team or for those who would like to be promoted to manager in the future.During the course, you will gain extensive managerial competencies on topics such as team leadership techniques, project management and team building.How do you combine being a good manager, giving your employees support and share experiences, but always with authority and respect? Let us show you!In any company, effectively managing a team and building a sense of unity in a way that still allows you to give constructive criticism is key. Do you know how to deal with crisis situations? Promote your employees or give them their notice when necessary?And the most important question of all, how do you create the right environment for employees to grow and lead your team to perform above average and enjoy success?Find the answers to these questions and many more on this course!George DarbyBusiness Management Expert

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Transform stress into strength with this 4-week course, enhancing resilience, emotional skills, and effective communication for professionals.

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access