4463 Courses

Open course enabling either 1 day Emergency First Aid at Work qualification or 3 day First Aid at Work qualification. Full days session/s are required to ensure you complete and satisfy the trainer to pass the course. Certificate will be provided following full payment and attendance of course which you sign up for.  The 1-day Emergency first aid at work course is designed for first aiders working in small or low-risk environments. A 3-day First aid at work qualification is designed for larger or higher-risk environments and will include a wider range of illnesses and emergency situations.  Legal requirement advises that in workplaces of 5 or more people there should be a minimum of 1 fully trained First Aider on site at all times. 

Flash Sale! CPD Certified | 8-in-1 Premium Bundle | 1 Free PDF Certificate | Updated Lesson Plan | 24/7 Tutor Support

Raising and caring for children requires not only compassion but also a deep understanding of their emotional, physical, and developmental needs. The Family Child Care Course is thoughtfully designed to help learners explore the core aspects of family support, safeguarding, child development, and daily care routines. With a strong focus on how to handle family issues, promote healthy living, and support children with special needs, this course provides essential knowledge for anyone interested in working with children or supporting families in a home-based or community setting. You’ll gain insight into how to maintain a safe and healthy environment for children, how to encourage imaginative play and creativity, and how to support early years education in a structured, thoughtful way. Covering key topics such as safeguarding, nutrition, child protection, and inclusive care, the course provides a well-rounded view of what it takes to nurture young lives. Whether you're supporting your own family or planning to work in family-focused roles, this course gives you the confidence to make informed and responsible decisions when it comes to child care and development. Join us, and become a vital asset in creating a nurturing environment for children. Start your fulfilling career today. Key Features: CPD Accredited Family Child Care Course. Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Family Child Care course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This course covers essential topics for family child care providers. Learn about family support, problem-solving, safeguarding, child development, nutrition, health, safety, child protection, play, early years provision, and caring for children with special needs. Gain crucial knowledge to ensure the well-being and development of children in your care. Course Curriculum of this Family Child Care Course: Module 01: Introduction to Family Support Work Module 02: Solving Family Issues - Part 1 Module 03: Solving Family Issues - part 2 Module 04: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Understanding Child Development Module 07: Caring for Children Module 08: Healthy Food, Healthy living Module 09: Keeping Children Healthy & Safe Module 10: Child Protection Module 11: Play, Imagination and Creativity Module 12: Early Years Provision Module 13: Children with Special Needs Learning Outcomes: Gain a comprehensive understanding of family support & child care work principles. Develop effective problem-solving skills for various family issues. Acquire knowledge and skills in safeguarding, assessing needs, and providing help. Explore child development theories and apply them in practical scenarios. Learn best practices in Child Care, emphasizing their health and safety. Develop expertise in early years provision, including special needs considerations. Accreditation All of our courses are fully accredited, including this Family Child Care Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Child Care. Certification Once you've successfully completed your Family Child Care Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Family Child Care Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Family Child Care courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Family Child Care Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Family Child Care Course is ideal for: Individuals aspiring to work in family support roles. Parents looking to enhance their child-rearing skills. Care professionals seeking specialized training in Child Care. Educators and childcare providers wanting to improve their practices. Requirements Learners do not require any prior qualifications to enrol on this Family Child Care Course. You just need to have an interest in Family Child Care Course. Career path After completing this Family Child Care Course you will have a variety of careers to choose from. The following job sectors of Family Child Care Course are: Family Support Worker - £22K to 28K/year. Childcare Specialist - £20K to 25K/year. Child Protection Officer - £25K to 35K/year. Early Years Educator - £18K to 24K/year. Special Needs Coordinator - £28K to 35K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Neurodiversity awareness training, Neurodiversity awareness,

Dental Hygienist | Radiography | Human Anatomy and Physiology | Wound Care | Medical Transcription | Medication Administration | Medical Law | Sterile Services Technician | Infection Prevention | Diabetes Care and more... If you've put a smile on someone's face today, you've done more good than you know. Dental hygienists are the people who help us keep our smiles. In addition, they educate patients about oral health. However, dental hygienists are mainly concerned with 'preventive' dental health and treating gum disease - showing us correct home care and helping us to keep our teeth and gums healthy. This includes professionally cleaning our teeth by removing plaque and tartar (usually called a 'scale and polish' or prophylaxis). Dental hygienists are in demand in the United Kingdom as schools struggle to meet the population's needs. In addition, dental hygiene provides a respectable income in England. Starting salaries for dental hygienists working in the NHS are typically between £24,907 and £30,615. This Dental Hygienist bundle will help new dentists kickstart their careers via essential knowledge, skillsets and confidence. Learn the fundamentals of Dental Hygienists to carry out different kinds of oral-care procedures. Have the ability to operate medical imaging technology for diagnostic and treatment purposes, including dental X-rays (radiographs). In addition, understand the responsibilities of a medical administrator and gain invaluable skills like organising schedules, maintaining medical records, and the legal aspects and ethics. Furthermore, to help you showcase your expertise in Dental Hygienist, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Dental Hygienist Bundle Consists of the following Premium courses: Course 01: Dental Hygienist Course 02: Radiography Course 03: Sterile Services Technician Training Level 4 Course 04: Medical Terminology Training Course 05: Medical Transcription Course 06: Medication Administration Level 4 Course 07: GDPR in Healthcare Course 08: European Medical Device Regulations Course 09: Medical Law Course 10: Diabetes Care Diploma Course 11: Immunisation Nurse Course 12: Infection Prevention Training Course 13: Personal Hygiene Course 14: First Aid Trainer Course Benefits you'll get choosing Apex Learning for this Dental Hygienist: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course are included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Course 01: Dental Hygienist General Dentistry Instruments Dental Office Management Oral Diagnosis, Treatment Planning and Dental Terminology General Handling and Safety of Dental Materials in the Dental Office Infection Control and Instruments Paediatric Dentistry Standards of Dental Practice in the UK Course 02: Radiography An Introduction to Radiographic Science Radiological Physics Radiobiology Radiation Protection The Digital Radiographic Image Dental Radiography Radiography of Different Body Parts Course 03: Sterile Services Technician Training Level 4 Introduction Universal Precautions The Laminar Air Flow Hood (LAF) 3 lectures Sterile Compounding Pharmaceuticals Demonstrations Compounding Pharmacy Math BONUS REVIEW OF THE STERILE COMPOUNDING PROCESS Course 04: Medical Terminology Training Human Body Vocabulary with Pictures Equipment, Instruments and Lab Tests Acronyms and Abbreviation Digestive System Cardiovascular System Blood and Immunity System Respiratory System Musculoskeletal System Central Nervous System Course 05: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports Medical Language Boot Camp Formatting: The Basics Data Protection Course 06: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 07: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 08: European Medical Device Regulations Overview to European Regulations on Medical Devices Essential Components of EU MDR Reporting Requirements and Identification Quality System in Medical Device Regulation Course 09: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 2) Legislation on Abortion Other Legislation (Part 1) Other Legislation (Part 2) Course 10: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 11: Immunisation Nurse Introduction to Nursing Immunology and Immunisation Understanding Immune System in Nursing Vaccine and Vaccination Types of Vaccine Vaccine Safety Working in Different Healthcare Settings Effective Communication in Nursing Health and Safety in Nursing Hygiene in Nursing Infection Control Course 12: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Course 13: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 14: First Aid Trainer Course Introduction to First Aid Training Classifications and Abbreviations Primary Survey Secondary Survey Incidents Management Basic First-Aid Techniques Dealing with Minor Injuries Dealing with Major Injuries Dealing With Fractures and Dislocations Call for an Emergency Sports First Aid First Aid at Work Place And Much More... CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Dental Hygienist) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Dental Hygienist) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Limited Time Offer is Active, Save Now: £403! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Warehouse Associate Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through online training. This online training is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Warehouse Associate course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this Warehouse Associate course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Warehouse Associate course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: Warehousing: Function, Benefits and Types of Warehousing Module 02: Challenges Module 03: Technology in The Warehouse Module 04: Order Picking in The Warehouse Module 05: Managing Inventory Module 06: Organise the Storage of Inventory Module 07: Inventory Management Techniques Module 08: Inventory Classification Module 09: Logistics Management and Organisation Module 10: Process Management Module 11: Improve Efficiency and Reduce Costs Module 12: Operating Forklifts Safely Module 13: Moving and Handling Loads Safely Module 14: Health and Safety Management Module 15: General Hazards Module 16: Manual and Mechanical Handling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This Warehouse Associate will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Pharmacy Assistant and Technician Course might help you get there! Expand your expertise with high-quality training - study the Foundation Training and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Pharmacy Assistant and Technician course. This Pharmacy Assistant and Technician online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this Pharmacy Assistant and Technician course in around 03 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our training course. You'll get a Free Student ID card by enrolling in this Pharmacy Assistant and Technician course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Experts created the Pharmacy Assistant and Technician course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction This Module covers the following topics: Definition Pharmacy Assistant Job Role Skills and personal characteristics Pharmacy Technician Module 2: Job Role This Module covers the following topics: Hospital Pharmacy Technicians Community Pharmacy Technicians Primary Care Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide This Module covers the following topics: Introduction Detailed Guide to Patient Counselling Developing Self-awareness Barriers to Effective Patient Counselling Communication Tips to improve Communication in Pharmacies Communication with Special Patients Module 4: Communication in Settings This Module covers the following topics: Importance of Communication Skills in Pharmacies Patient-Centred Communication Practices in Community Pharmacies Desirable traits Counselling Skills to enhance Communication Module 5: The Team and Practices This Module covers the following topics: Self-Care Choices Amongst Patients Self-Medication Practices and Role Code Of Ethics The Seven Principles Module 6: Prescription and Dispensing in Pharmacies This Module covers the following topics: Prescription Common Abbreviations The Dispensing Cycle Receiving and Validating Prescriptions Interpreting and Understanding the Prescription Clean and Hygienic Environment Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies This Module covers the following topics: Types of Dispensing Services Monitored Dose Dispensing Electronic Prescription Service(EPS) Retrieve a Lost Electronic Prescription Module 8: Inventory Control and Management in Pharmacies This Module covers the following topics: Introduction Stock Management in Pharmacies Inventory management Important Factors that influence Inventory Management Inventory Terminology with regard to Products Module 9: Standard Operating Procedures (SOPs) This Module covers the following topics: Standard Operating Procedure Importance of Standard Operating Procedure Standard Operating Procedures in practice Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology This Module covers the following topics: Introduction Basic Terminology Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. NOTE: The is not accredited by the GPhC therefore students completing the course(s) will not be eligible for registration with the GPhC as a pharmacy technician nor will they meet the GPhC's training requirements to work as pharmacy support staff. Requirements This Pharmacy Assistant and Technician course is open to anyone interested in learning from anywhere in the world. Career path After completing this Pharmacy Assistant and Technician course, you are to start your career or begin the next phase of your career in this field. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Wood Therapy aka Maderoterapia Wood therapy is a technique in which a rigorous and complete massage is performed with the help of various utensils made of wood. Each of these instruments has a specific shape and size since they adapt to different areas of the face to fulfil a function. Benefits: Wooden Therapy shape the face, reduce double chin, mould cheeks, and eliminate stored fat and toxins in different parts of the face. Facial Wood Therapy will to even up the lips and face after fillers such as hyaluronic pen Wood therapy for the face will help to flush out toxins after Botox No invasive Eliminates toxins Speeds up metabolism Course Content: What is wood therapy History of wood therapy Benefits of wood therapy Contraindications Tools and their usage Anatomy Lymphatic system Health and Safety Consultation Step by step process Aftercare Training kit(if purchased with course) *Please note this is essential to complete the course Facial Swedish Cup Facial Contoruing Board Facial Mushroom Dual Wheel Roller Smooth Roller 2x Grooved Roller How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. Will I require a model? Yes, usually 1 model is required Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our Terms and Conditions

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Hyaluron Pen Fat Dissolving Course What is fat-dissolving? The treatment reduces fat cells in the chosen area using the No needle technique Training Kit - Hyaluron Pen - 10ml fat dissolving liquid - 5x ampules - 2x needle Course content - HyaluronPen overview - Skin anatomy - Client consultation - Health and safety - Lipolysis products - Application techniques - Contraindications - Aftercare Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public How do Online Courses work? http://www.kbhtrainingacademy.com/online-courses Duration of Course? You will have 3 months to complete the course before it expires Will I require a model? Yes, 1 case of study is required to complete the course Are there video tutorials? Yes, you will have links to YouTube and training videos to watch the treatment being performed Do I Need Experience Before Booking a Course? No. the Course is designed for beginners as well Do you offer finance? http://www.kbhtrainingacademy.com/finance