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4390 Courses

BECOMING MORE

By Sakirat Okewole

Your Self-Study Course To Create A Life Of Purpose, Profit, and Fulfilment. INSIDE THE COURSE Are you held stagnant due to fear and limiting beliefs? Are you tired of feeling unfulfilled and stuck in a never-ending loop of overthinking and anxiety? Do you long for a life of purpose, abundance, and true happiness? Well, look no further! Join me on this extraordinary journey of self-discovery and transformation with this course. Picture a life where your mind no longer holds you hostage, but rather empowers you to achieve greatness. I've been exactly where you are right now – trapped in the shackles of my own thoughts, struggling to find meaning and fulfillment. My story is one of triumph over anxiety and fear. I battled panic attacks and sleepless nights, feeling like I was losing control of my life. Through unlocking the potential of my mind and experiencing a transformative shift in my life, I discovered the powerful secret: the ability to harness the true potential of the mind. Now, I'm enthusiastic about sharing this life-changing knowledge with you. Imagine breaking free from the chains of anxiety and self-doubt. This course is designed to give you lifetime access to the tools and insights you need to become the master of your thoughts. While the mind may produce random and most times, negative thoughts, you have the power to take charge and steer it towards creating the life you truly desire. MORE BENEFITS Build a Success Mindset: Discover how to rewire your thinking patterns to overcome challenges and embrace opportunities fearlessly. Uncover Your Life's Purpose: Get crystal clear on your life's purpose and create a vision that aligns with your deepest desires. Embrace a Positive Mental Attitude: Learn to cultivate a positive mindset that propels you towards taking the right actions and achieving your dreams. Master Wealth Creation: Develop a comprehensive plan to build financial abundance and security. Cultivate Success Habits: Develop powerful habits that will elevate you to your next level of personal and professional growth. Now is the perfect moment to embark on this life-altering journey from fear to fulfillment. Don't let anything hold you back. BONUS You will be granted a 1-hour one-on-one Q&A Session with me so I can answer all your personalized questions. MEET YOUR COACH Hi, I’m Sakirat Okewole. A few years back I recovered from General Anxiety Disorder, Depression, and Suicidal thoughts which had taken a bad toll on my life and affected my confidence thereby making me live stressed and unfulfilled. I learned strategies that broke me free of fear and limiting beliefs, got clarity on my life's true purpose, grew my person and success and now I help many do the same because I want you to win and stay fulfilled. Here is where I find my fulfillment. This desire birthed A BETTER ME. A personal/business growth coaching company where we offer Coaching and Training to grow the mindset and success of our clients as well as to support them on the journey of creating a life of abundance. Our training is centered around mind and self-mastery which is in turn poured into crafts, profession/service, and lifestyle. We are known in the industry for our ability to educate and transform lives. We also offer Personal development mentoring for those who require individual support as well as companies who require employee training. COURSE CURRICULUM MODULE 1: BETTERSTAR MINDSET MODULE 1.0: Introduction To Course (2:49) MODULE 1.1: Mastering Success Mindset (13:42) MODULE 1.2: Assignment 1 (11:30) MODULE 2: YOUR LIFE'S VISION MODULE 2.0: Starting Your New Reality With Your Crafted Vision (2:55) MODULE 2.1: Your Vision For Life (19:05) MODULE 2.2: Your Number One Desire (9:29) MODULE 2.3: Creating A Life Of Exciting Opportunities For Yourself (23:48) MODULE 3: GOAL SETTING FOR DREAM LIVING MODULE 3.0: Actioning Your Dreams (2:58) MODULE 3.1: Goals And Dream Life (16:34) MODULE 3.2: Make Your Actions Work (10:54) MODULE 3.3: Assignment 3 (10:15) MODULE 4: DAILY DOSE OF HAPPINESS MODULE 4.0: Introduction To Happy Living (2:11) MODULE 4.1: Daily Dose Of Happiness (24:16) MODULE 4.2: Assignment 4 (6:27) MODULE 5: WEALTH CREATION MODULE 5.0: Introduction To Wealth Creation (3:19) MODULE 5.1: Wealth Creation (22:08) MODULE 5.2: Assignment 5 (6:24) MODULE 6: HABITS FOR A SUCCESSFUL LIVING MODULE 6.0: Introduction To Success Habits (2:35) MODULE 6.1: Habits For A Successful Living (12:42) MODULE 6.2: Assignment 6 (13:22) BONUSES: COACHING SESSIONS [REPLAYS] - Only for Those on The Grow Call Coaching Programme Becoming More Coaching Session - 15th August 2023 Becoming More Coaching Session - 17th August 2023 Becoming More Coaching Session - 24th August 2023 Becoming More Coaching Session - 31st August 2023 Becoming More Coaching Session - 7th September 2023 Becoming More Coaching Session - 14th September 2023 Becoming More Masterclass - 21st September 2023 Becoming More Coaching Session - 28th September 2023 Becoming More Coaching Session - 5th October 2023 Becoming More Coaching Session - 12th October 2023

BECOMING MORE
Delivered Online On Demand5 hours
£290

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Strategic Planning and Implementation

4.5(3)

By Studyhub UK

Strategic planning helps an organisation define their goals and work towards achieving them. That is why, no matter which organisation you work for, building strategic planning skills will make you a valuable asset to your company and help you climb the career ladder. If you don't know how to develop the right skills, the Strategic Planning and Implementation course is the perfect solution.  In this Strategic Planning and Implementation course, you will learn the key aspects of strategic planning. The course will help you understand the mission, vision and business strategy. Through this course, you will be able to develop the competence for strategy formulation. After that, the course will show you the techniques to implement the strategies and help the business grow. You will also receive detailed lessons on strategic evaluation.  The course will also help you secure a CPD-accredited certificate. This certificate will help you build an impressive resume. So, join today! Learning Outcomes Gain a comprehensive understanding of strategic planning principles and their application in various business contexts Develop a clear vision and mission statement that sets the direction for your organization Conduct in-depth situational analyses to identify opportunities, assess threats, and inform strategic decision-making Master the process of strategy formulation, including strategic planning, goal setting, and strategy development Implement effective strategies to achieve organizational objectives and gain a competitive edge Develop and implement strategies to overcome implementation challenges and ensure successful strategy execution Evaluate the effectiveness of strategies using appropriate metrics and make data-driven decisions for continuous improvement Why choose this Strategic Planning and Implementation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Strategic Planning and Implementation course for? Aspiring and current business leaders seeking to enhance their strategic planning and implementation skills Entrepreneurs and business owners looking to develop and execute strategic plans for their organizations Management professionals responsible for strategic planning and decision-making Individuals interested in pursuing a career in strategic management or related fields Anyone seeking to enhance their understanding of the strategic planning process and its application in the real world Career path Strategic Planning Manager (£30,000 - £50,000) Business Strategy Manager (£35,000 - £55,000) Corporate Planner (£40,000 - £60,000) Senior Strategy Analyst (£45,000 - £65,000) Director of Strategy (£50,000 - £70,000) Chief Strategy Officer (£55,000 - £75,000) Prerequisites This Strategic Planning and Implementation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Planning and Implementation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Concept Profile - Strategic Business Planning Strategic Business Planning 00:04:00 Theories of Business Strategy 00:05:00 Game Theory for Business 00:11:00 Theories of Competitive Advantage 00:06:00 Strategic Business Planning Process 00:02:00 Section 02: Preliminary Vision & Mission Statements (Interim Targets & Goals) Preliminary Vision & Mission Statements (Interim Targets & Goals) 00:04:00 Relationship between Vision, Mission and the Business Strategy 00:03:00 Section 03: Strategy Formulation Strategy Formulation 00:01:00 Strategy Formulation (Continued) 00:03:00 Steps: Strategy Formulation 00:01:00 PESTLE Analysis 00:01:00 Michael Porter - 5-Forces & Competitor Analysis 00:01:00 Internal Resource & Capability Analysis 00:02:00 Risk Analysis & Mitigation Tactics 00:03:00 Marketing Plan (USP, Segmentation & Positioning) 00:06:00 Segmentation 00:07:00 Section 04: Strategy Implementation Strategy Implementation 00:02:00 General Operation Planning 00:01:00 Routine Actions (Processes, Procedures & Communication) 00:04:00 External Prospects & Internal Resources Gap Comparison 00:02:00 Section 05: Strategic Evaluation Strategy Evaluation 00:02:00 Principles of Strategy Evaluation 00:04:00 Financial Plan, Capital Structure & Valuation 00:07:00 Scenarios in Strategic Decision Making: Case Sensitivity 00:02:00 Revised Vision & Mission Statements (Confirm Target & Goals) 00:03:00 Strategy Evaluation & Feedback 00:01:00

Strategic Planning and Implementation
Delivered Online On Demand1 hour 28 minutes
£10.99

Fundamentals of Creating a Winning Product Strategy

By The Teachers Training

Overview Fundamentals of Creating a Winning Product Strategy Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Fundamentals of Creating a Winning Product Strategy Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Fundamentals of Creating a Winning Product Strategy Introduction Product Strategy Overview 00:04:00 Product Strategy Explained Voss Water Case Study 00:02:00 Product Strategy Building Blocks 00:03:00 What Investors are Looking For 00:03:00 Keys to Success 00:02:00 Define the What, Where, When and How of Your Product Building a Compelling Product Strategy 00:11:00 Product Vision vs Company Vision 00:02:00 Questions to Ask of Your Product Vision 00:02:00 Ensuring a Winning Product Strategy Common Mistakes 00:05:00 Best Practices 00:02:00 Support Materials Resource - Fundamentals of Creating a Winning Product Strategy 00:00:00

Fundamentals of Creating a Winning Product Strategy
Delivered Online On Demand36 minutes
£27.99

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Mindset by Pinky - Career Group Program

By Netwomen

Join me over the next 10 weeks to unlock your full potential. Overcoming your day-to-day challenges without procrastination, without losing determination and making better decisions to improve your life! Program Details Module 1 (2 weeks) ✔ Wheel of life ✔ Your learning style ✔ Daily practice tools ✔ How to love and accept yourself Module 2 (3 weeks) ✔ Be self-aware of your inner critic ✔ Connecting with your true self ✔ Crush self-doubt ✔ Transform your inner critic  Module 3 (3 weeks) ✔ Create more energy in your life ✔ Create balance and purpose ✔ Maximise productivity ✔ Create your self care plan  Module 4 (2 weeks) ✔ Build the courage to step up ✔ Playing big ✔ Empowering affirmations ✔ Create your vision and implement it After completing the 10-week group programme, you will: • Be more resilient • Meet your challenges with confidence • Achieve your goals with clarity • Truly SHINE and be your authentic self My session with Pinky allowed me the time to ‘think out loud’ all the factors that were in play and my feelings towards them. She then worked out the barriers I was experiencing and seamlessly worked through them with me. She then gave me tools to continue to work past those barriers with some very achievable goals! I instantly felt like I had a better perspective on this change and felt less chaotic in my thoughts. Thanks, Pinky! - Gemma (Edinburgh)

Mindset by Pinky - Career Group Program
Delivered OnlineFlexible Dates
£599

DASA DevOps Professional: Enable and Scale: In-House Training

By IIL Europe Ltd

DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

DASA DevOps Professional: Enable and Scale: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,895

DASA DevOps Professional: Enable and Scale

By IIL Europe Ltd

DASA DevOps Professional: Enable and Scale DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

DASA DevOps Professional: Enable and Scale
Delivered In-Person in LondonFlexible Dates
£1,895

Lean Six Sigma Yellow Belt Certification Program: In-House Training

By IIL Europe Ltd

Lean Six Sigma Yellow Belt Certification Program: In-House Training This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?

Lean Six Sigma Yellow Belt Certification Program: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£650

Lean Six Sigma Yellow Belt Certification Program

By IIL Europe Ltd

Lean Six Sigma Yellow Belt Certification Program This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?

Lean Six Sigma Yellow Belt Certification Program
Delivered In-Person in LondonFlexible Dates
£650