35711 Courses

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Description: To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment. Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc. Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section. Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently. Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Facing New Problems The Critical Thinking Process FREE 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 1 Days 6 CPD hours This course is intended for This class is designed for experienced administrators who are responsible for setting up, configuring, and managing Experience Cloud Sites in their organization. As a Salesforce Administrator, you should have a solid understanding of Salesforce functionality and concepts, and at least 6 months of experience using Salesforce. Overview Enable Digital Experiences in your organization. Describe the capabilities of sites and how they work. Create a new Experience Cloud Site for partner sales. Create an Experience Cloud Site for self-service support. Measure a site's success using dashboards. Keep the site active and engaged with native tools. Connect with your employees, customers, and partners using Experience Cloud Sites. In this 1-day class, you?ll discover how to build a branded space where you can share information and collaborate with people who are key to your organization. Our Salesforce experts will walk you through how to enable Digital Experiences in your organization, create sites for partners and customers, and measure and drive audience participation. This class also provides an overview of the Salesforce Experience Cloud Consultant certification exam objectives to help support you on your journey toward earning your credential. Exam Overview Review Exam Topics Review Exam Logistics Digital Experiences Get to Know Experiences Understand How Sites Work Implement Digital Experiences Understand Deployment Types Build Partner Sites Leverage Experience Builder Templates to Quickly Build Sites Security and Customization Understand Site Limits, Licensing, and Users Create and Customize Your Sites with Experience Builder Enable Experience Cloud for Mobile Serve International Audiences with Multilingual Sites Self-Service Sites Understand Self-Service/Public Site Functionality Go Further with Experience Builder Classify Articles, Questions, and Ideas with Data Categories and Knowledge Build a Site Using the Customer Service Template Add CMS Content to Your Site Build Responsive Sites with Experience Builder Templates Success Metrics Measure Success Install Dashboards and Insights from the AppExchange Site Engagement Drive Engagement Moderate Sites Recognize and Reward Member Participation with Reputation Highlight Topic Experts with Knowledgeable People Additional course details: Nexus Humans Salesforce Create and Manage Experience Cloud Sites (ADX271) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Create and Manage Experience Cloud Sites (ADX271) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring EX Series switches running Junos ELS. Overview After successfully completing this course, you should be able to: List the benefits of implementing switched LANs. Describe transparent bridging concepts and operations. Describe terms and design considerations for switched LANs. List enterprise platforms that support Layer 2 switching. Configure interfaces for Layer 2 switching operations. Display and interpret the Ethernet switching table. Explain the concept of a VLAN. Describe access and trunk port modes. Configure and monitor VLANs. Describe voice VLAN and native VLAN concepts. Explain inter-VLAN routing operations. Configure and monitor inter-VLAN routing. Explain when a spanning tree is required. Describe STP and Rapid Spanning Tree Protocol (RSTP) operations. List some advantages of using RSTP over STP. Configure and monitor RSTP. Describe the bridge protocol data unit (BPDU), loop, and root protection features. Configure and monitor the BPDU, loop, and root protection features. List and describe various port security features. Configure and monitor port security features. Describe the storm control feature. Configure and monitor storm control. Describe firewall filter support for EX Series Ethernet Switches. Implement and monitor the effects of a firewall filter. List and describe some features that promote high availability. Configure and monitor high availability features. Describe the basic concepts and operational details of a virtual chassis. Implement a virtual chassis with multiple EX4300 switches. Explain the concepts of Ethernet Ring Protection Switching (ERPS). Configure and monitor ERPS. Explain the concepts of Multiple Spanning Tree Protocol (MSTP). Configure and monitor MSTP. This 4-day program includes an overview of protocol independent routing features, load balancing and filter-based forwarding, OSPF, BGP, IP tunneling, switching concepts and operations, virtual LANs (VLANs), the Spanning Tree Protocol (STP), and more. Chapter 1: Course Introduction Course Introduction Chapter 2: Layer 2 Switching Ethernet Bridging Basics Terminology and Design Considerations Overview of Enterprise Switching Platforms Enabling and Monitoring Layer 2 Switching Operations Lab 1: Implementing Layer 2 Switching Chapter 3: Virtual Networks Overview of VLANs Configuring and Monitoring VLANs Voice VLAN Native VLAN Routed VLAN Interfaces Lab 2: Implementing Virtual Networks Chapter 4: Routing Instances Routing Instances Overview Configuring and Monitoring Virtual Switches Chapter 5: Spanning Tree Spanning Tree Protocol Rapid Spanning Tree Protocol Configuring and Monitoring STP and RSTP Protection Features: BPDU Protection Protection Features: Loop Protection Protection Features: Root Protection Lab 3: Implementing Spanning Tree Chapter 6: Port Security MAC Limiting Persistent MAC Learning DHCP Snooping Dynamic ARP Inspection (DAI) IP Source Guard Lab 4: Implementing Port Security Chapter 7: Device Security and Firewall Filters Storm Control Firewall Filters Lab 5: Implementing Storm Control and Firewall Filters Chapter 8: Virtual Chassis Overview of Virtual Chassis Configuring and Monitoring a Virtual Chassis Lab 6: Implementing a Virtual Chassis System Chapter 9: High Availability Features Overview of High Availability Networks Link Aggregation Groups Redundant Trunk Groups Graceful Routing Engine Switchover (GRES) Nonstop Active Routing (NSR) Nonstop Bridging (NSB) Lab 7: Implementing High Availability Features

Machine learning doesn’t need to be intimidating—especially when you’ve got R on your side. This course offers a clear, well-paced approach to learning machine learning using one of the most respected languages in data science. Whether you’re brushing up on your statistics or stepping into data modelling, the content is structured to help you think algorithmically and act analytically, without feeling overwhelmed by jargon or complexity. From regression techniques to classification methods and everything in-between, this course covers the core building blocks that give machine learning its predictive power. R is not just a programming language here—it’s your analytical toolkit. If terms like decision trees, clustering, and support vector machines sound like something out of a sci-fi novel, don’t worry—by the end, they’ll feel like familiar companions. Whether you’re analysing patterns or building predictive models, this course offers a confident route through the world of machine learning with an R-flavoured lens. Ask ChatGPT Learning Outcomes: Understand the basics of machine learning and its implementation using R. Develop the skills to build simple and multiple linear regression models. Learn how to use R to analyse datasets and develop predictive models. Understand the concept of dummy variables and the backward elimination approach. Learn how to make accurate predictions using machine learning algorithms and extract valuable insights from data. If you're looking to expand your knowledge in data analysis and machine learning, then the "Learn Machine Learning with R" course is perfect for you. This comprehensive course comprises two sections, each designed to help you gain an in-depth understanding of machine learning concepts, starting from the very basics. You'll learn about linear regression, the equation for the algorithm, and how to make simple linear regression models. Additionally, you'll dive into multiple linear regression, dummy variable concepts, and predictions over the year. With the help of this course, you'll be able to analyse datasets, develop predictive models, and extract valuable insights from them, using R. Learn Machine Learning with R Course Curriculum Section 01: Linear Regression and Logistic Regression Working on Linear Regression Equation Making the Regression of the Algorithm Basic Types of Algorithms predicting the Salary of the Employee Making of Simple Linear Regression Model Plotting Training Set and Work Section 02: Understanding Dataset Multiple Linear Regression Dummy Variable Concept Predictions Over Year Difference Between Reference Elimination Working of the Model Working on Another Dataset Backward Elimination Approach Making of the Model with Full and Null How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students or professionals looking to develop their data analysis and machine learning skills. Individuals interested in pursuing a career in data science or machine learning. Anyone interested in understanding how to extract insights from data. Programmers looking to learn machine learning implementation using R. Beginners interested in learning the basics of machine learning. Career path Data analyst: £30,000 to £50,000 Machine learning engineer: £45,000 to £85,000 Data scientist: £40,000 to £80,000 Business analyst: £30,000 to £55,000 Research analyst: £25,000 to £45,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Dive into the intricate world of deep learning with this sharply focused course on heuristic techniques using R. This programme is designed for learners keen to understand how heuristics shape machine learning models, particularly in deep neural networks. Whether you're brushing up on your algorithmic intuition or delving deeper into optimisation patterns, this course delivers a solid framework rooted in logic, not lingo. With R as your analytical companion, you'll explore neural computation, gradient-based strategies, backpropagation nuances, and heuristic-inspired adjustments that enhance model efficiency. This isn't about flashy tools or inflated claims — it's about getting your mind around how deep learning truly works, one clever calculation at a time. No fluff, no filler — just clear insights and well-paced learning to support your journey through the matrix of machine intelligence. Learning Outcomes: Develop an understanding of experimental design and how it applies to heuristics. Learn how to apply heuristics to real-world problems in the agriculture, cryptocurrency, energy, and financial markets sectors. Understand how to use R programming language for deep learning heuristics. Develop skills in analyzing data sets and creating predictive models. Learn how to implement different heuristics algorithms in R programming. The Essential Training on Deep Learning Heuristic using R is designed to provide students with a comprehensive understanding of heuristics and how they can be applied to various real-world problems. The course covers experimental design, data analysis, and predictive modelling using R programming language. Students will learn about different heuristics algorithms and how to implement them in R to solve complex problems in the agriculture, cryptocurrency, energy, and financial markets sectors. Throughout the course, students will work on various projects that will help them develop practical skills in analyzing data sets and creating predictive models. They will learn how to design experiments, collect and analyse data, and create models that can be used to make predictions. By the end of the course, students will have a strong understanding of heuristics, and deep learning, and how to apply them to solve real-world problems. Essential Training on Deep Learning Heuristic using R Course Curriculum Section 01: Experimental Design - Heuristics Project 1-Agriculture Section 02: Experimental Design - Heuristics Project 2-Cryptocurrencies Section 03: Experimental Design: Heuristics Project 3-Energy Sector Section 04: Experimental Design: Heuristics Project 4-Financial Markets How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Data scientists who want to learn how to apply deep learning heuristics to solve real-world problems. Programmers who want to learn R programming language for data analysis and predictive modeling. Professionals in the agriculture, cryptocurrency, energy, and financial markets sectors who want to apply heuristics to solve complex problems. Students who want to learn about deep learning heuristics and how they can be applied to real-world problems. Anyone interested in developing practical skills in data analysis and predictive modelling using R programming language. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Deep Learning Engineer: £30,000 - £90,000 AI Researcher: £40,000 - £120,000 Data Scientist: £35,000 - £90,000 Machine Learning Engineer: £40,000 - £100,000 AI Architect: £50,000 - £150,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Data isn’t just for tech wizards anymore — it’s at the heart of smart business decisions. This course takes a light-footed yet sharp approach to show you how data shapes strategies, informs choices, and reveals what’s really going on behind the numbers. Whether you're managing a small team or eyeing growth opportunities, understanding the basics of business and data analytics can help you avoid the guesswork and focus on what truly drives performance. We’ve designed this course to make numbers less intimidating and more insightful. Through clear explanations and well-paced modules, you’ll grasp how data trends, patterns, and reports can support better decision-making across departments. If spreadsheets usually send you running, don’t worry — we keep things clear, logical, and surprisingly engaging. This course is for beginners, but the mindset you’ll develop is fit for any boardroom conversation. Learning Outcomes: Develop an understanding of the principles and practices of business and data analytics Learn effective strategies for problem framing and business process modelling Develop analytical skills for data preparation, evaluation, and deployment Understand how to exploit data to gain a competitive edge Be able to make informed decisions and navigate the complex and dynamic world of business and data analytics The "Business and Data Analytics for Beginners" course is designed to provide a comprehensive understanding of the principles and practices that underpin successful data analysis in a business context. Through engaging modules and real-world case studies, learners will gain insights into the basics of business and data analytics, advanced techniques for data preparation, evaluation, and deployment, and effective strategies for exploiting data to gain a competitive edge. By the end of the course, learners will be equipped with the knowledge and skills to make informed decisions and navigate the complex and dynamic world of business and data analytics. Whether you're a business professional looking to enhance your skills or a beginner looking to enter the world of data analysis, this course is a must-have for anyone interested in the world of business and data analytics. Business and Data Analytics for Beginners Course Curriculum Section 01: Business and Data Analytics Introduction to Business and Data Analytics Where are Insights Business Analytics Being Used Problem Framing Process Section 02: Business Process Model Business Process Modelling Outcome of the First Step Outcome of the Second Step Data Understanding How Do You Exploit Data that no One Else Has? Informational System Usually Section 03: Working on Data Data Preparation Evaluation Deployment Major Health Insurance Company Process How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to enhance their data analysis skills Beginners interested in the world of business and data analytics Business students interested in the field of data analysis Entrepreneurs looking to incorporate data analysis into their business practices Anyone interested in gaining a comprehensive understanding of data analysis in a business context Career path Data Analyst: £20,000 - £50,000 per year Business Analyst: £25,000 - £60,000 per year Marketing Analyst: £25,000 - £50,000 per year Financial Analyst: £25,000 - £70,000 per year Operations Analyst: £25,000 - £60,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Dive into the dynamic world of English language teaching with our 120 Hours TEFL (TESOL) Masterclass Course. Tailored for those with a passion for language and communication, this expertly structured course blends academic insight with the essential tools required to confidently teach English to non-native speakers—whether abroad or online. With a strong emphasis on methodical planning, classroom theory, and linguistics, you’ll gain a strong foundation in the mechanics of teaching English as a foreign language. Ideal for aspiring teachers and language enthusiasts alike, this masterclass equips you with the theoretical knowledge needed to support learners of all backgrounds and levels. Whether you're looking to begin a new teaching journey or add value to your current role, this course offers a flexible and engaging learning experience designed to fit around your schedule. Study from anywhere, at your own pace, and gain internationally recognised certification that reflects your dedication and commitment to the art of teaching English. What Can You Expect? Master the fundamentals of English language teaching. Delve into advanced linguistics and pronunciation techniques. Learn innovative methods to teach grammar, vocabulary, and language skills. Gain practical experience in lesson planning and classroom management. Explore the latest technology and tools for effective language teaching. Key Features CPD UK Certified 120-hour TEFL (TESOL) Course The Quality Licence Scheme QLS Endorsed Free PDF Certificate Lifetime Access Fully Online TEFL (TESOL) Course Why Should You Choose our TEFL (TESOL) Masterclass course? Become a methodology maestro: Master the latest TEFL (TESOL) teaching approaches to transform even the most hesitant students into confident English speakers. Craft captivating lessons: Ditch the dry lectures and design interactive activities that keep your classroom buzzing. Effortless learning, on your terms: This 120-hour TEFL (TESOL) Masterclass is fully online and self-paced, so you can conquer your TEFL (TESOL) goals at your own convenience. Globally recognised certification: Upon completion, receive a TEFL (TESOL) certificate that opens doors to teaching opportunities worldwide. 20 Hours TEFL (TESOL) Masterclass Curriculum Details Module 1: Introduction to the English Language & Learning Module 2: Linguistics Module 3: English Pronunciation Module 4: Teaching Grammar and Vocabulary Module 5: Language Teaching Methodologies Module 6: Teaching Receptive Skills: Reading Module 7: Teaching Productive Skills: Writing Module 8: Teaching Receptive Skills: Listening Module 9: Teaching Productive Skills: Speaking Module 10: Lesson Planning Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English Situational Approach Module 15: Professional Development and Employment The 120-Hour TEFL (TESOL) Masterclass is designed for individuals who are passionate about teaching English as a foreign language (TEFL) or teaching English to speakers of other languages (TESOL). CPD 150 CPD hours / points Accredited by The CPD Certification Service TEFL 120h Masterclass 2:19:49 1: Module 01 Preview 09:45 2: Module 02 14:00 PDF 3: Module 03 09:35 4: Module 04 11:04 5: Module 05 07:00 PDF 6: Module 06 08:48 7: Module 07 06:00 8: Module 08 07:26 9: Module 09 07:36 10: Module 10 10:17 11: Module 11 07:16 12: Module 12 08:00 PDF 13: Module 13 12:00 PDF 14: Module 14 09:36 15: Module 15 09:26 16: Leave a Review 01:00 PDF 17: Assignment 01:00 PDF Who is this course for? English Language (ESL) Instructors English Teacher TEFL/ TESOL Teacher Communicator Leading English TA EFL/ESL Teacher English Language Teacher Academic English Tutor Requirements This English Diploma course is open to all, with no formal entry requirements. Career path Completing this course can open up a range of career opportunities, including roles in education, publishing, and translation. English as a foreign language (EFL) teacher ( £14,000 to £35,000) English Language Teacher (average salary £30,000-£35,000) Copywriter (average salary £25,000-£35,000) Journalist (average salary £25,000-£45,000) Public Relations Specialist (average salary £30,000-£50,000) Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Feeding your dog a raw diet isn’t just a trend—it’s a return to instinctual eating habits that can support better health, shinier coats, cleaner teeth, and improved digestion. This course is designed for dog lovers who want to understand the benefits and know-how behind raw feeding without getting lost in confusing jargon or fads. Whether you're a seasoned raw feeder or someone curious about ditching the kibble, this course provides reliable knowledge that helps you make informed choices for your four-legged companion. We’ll guide you through the essentials of raw feeding—from understanding nutritional balance to identifying what should and shouldn’t land in your dog’s bowl. Expect straight-talking advice, a splash of humour, and easy-to-digest lessons (pun intended) that take the guesswork out of raw food diets. It’s not about following fussy food rules; it’s about learning what genuinely works for your dog’s body and wellbeing. Give your dog the diet it was built for—with confidence, clarity, and a bit of tail-wagging wisdom. Learning Outcomes: Understand the benefits and risks of feeding your dog a raw diet Learn about the BARF diet and Raw Meaty Bones (RMB) or Prey Model feeding for dogs Understand how to safely prepare and serve raw meaty bones to your dog Discover how to ensure your dog is getting the right nutrition on a raw diet Learn how to transition your dog to a raw diet and troubleshoot any issues that arise This course is divided into several sections that cover different aspects of feeding your dog a raw diet. The course begins with an introduction to the instructor and his dogs, as well as an overview of what you can expect to learn in the course. The first section focuses on the BARF diet, which is a popular raw feeding approach that emphasises feeding dogs a variety of raw meats, bones, fruits, and vegetables. In this section, you will learn about the benefits of the BARF diet, as well as potential risks and how to mitigate them. The second section covers Raw Meaty Bones (RMB) or Prey Model feeding, which is a more controversial raw feeding approach that involves feeding dogs whole raw animals, including bones and organs. In this section, you will learn about the benefits and risks of this approach, as well as how to safely prepare and serve raw meaty bones to your dog. Throughout the course, you will also learn about the importance of balanced nutrition for dogs and how to ensure your dog is getting the right nutrients on a raw diet. You will also learn how to transition your dog to a raw diet and troubleshoot any issues that arise. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Pet store employees: £15,000 - £22,000 per year Dog trainers: £20,000 - £35,000 per year Veterinary assistants: £16,000 - £24,000 per year Dog groomers: £15,000 - £25,000 per year Animal shelter employees: £15,000 - £22,000 per year Please note that these are estimated salaries and can vary depending on factors such as location and level of experience. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Get advanced level training from istudy through the Pet CPR (Advanced) online course. Learn to recognize the animal behavior and reaction during an emergency. Rescue the pets from any further accidental consequence by administering CPR to them accurately. Whether you are a veterinary professional or a pet owner, having advanced knowledge and extensive training on pet CPR can get you through those helpless moments with your pets. The program allows you to recognize animal shock, unconsciousness, trauma, and breathing difficulty. It supports you by teaching practical CPR techniques and how to perform them like an expert and enables you to play the role of an ICU team member during an emergency. What you'll learn Knowing how to confidently and effectively administer CPR to an animal is essential. Pets suffer from accidents, traumas and clinical emergencies just like humans do, so having the knowledge and confidence to 'step in' and deal with an emergency is really important. Requirements No previous knowledge required Who this course is for: This course is perfect for pet owners and pet professionals that wish to learn how to administer CPR (Cardio Pulmonary Resuscitation) on a pet animal Pet CPR Collapse and Unconsciousness 00:12:00 Pet CPR 00:12:00 Shock 00:11:00 Managing a First Aid Scenario 00:05:00 Pet First Aid Kit 00:10:00