45124 Courses

Parenting : Parenting Online This Parenting: Parenting course provides an excellent foundation in child care. The course is intended for people who want to learn about parenting roles and responsibilities, as well as those who want to work with children. This Parenting: Parenting course discusses the responsibilities of being a parent. It entails ensuring the safety and well-being of babies and young children, as well as respecting and valuing them and emphasizing the importance of leading a healthy lifestyle. You will have a solid understanding of parenting and healthy lifestyles after completing this course. Main Course: Level 2 Award in Preparation for the Responsibilities of Parenting Free Courses included with Parenting: Parenting Course: Course 01: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 02: Level 1 First Award in Children's Play Learning and Development Course 03: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 04: Level 2 Certificate in Behaviour that Challenges in Children Course 05: Early Years Foundation Stage (EYFS) Course 06: Safeguarding Course 07: Child Development Course 08: Level 4 Diploma in Child Psychology Course 09: Child Protection and Risk Assessment Others benefit Included with Responsibilities of Parenting Course Free 9 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Parenting: Parenting Course] Parenting: Parenting Course Online This Parenting: Parenting Course consists of 04 modules. Course Curriculum of Level 2 Award in Preparation for the Responsibilities of Parenting Module 01: Rights and Responsibilities in Relation to Parenting Module 02: Parenting and Healthy Lifestyles Module 03: Parenting a Young Baby Module 04: Respecting and Valuing Children Assessment Method of Parenting: Parenting Course After completing each module Parenting: Parenting Course, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification of Parenting: Parenting Course After completing the Parenting: Parenting Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Parenting: Parenting Course Online This Parenting: Parenting course is suitable for young people in schools or colleges. Requirements Parenting: Parenting Course Online To enrol in this Parenting: Parenting Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Parenting: Parenting Course. Be energetic and self-motivated to complete our Parenting: Parenting Course. Basic computer Skill is required to complete our Parenting: Parenting Course. If you want to enrol in our Parenting: Parenting Course, you must be at least 15 years old.

This course is designed to enable you to acquire the enhanced team building skills and to have comprehensive understanding of the importance of teamwork. Description: Having a strong teamwork will benefit any organisation and will lead to great success. But teamwork doesn't just happen. Teams have to be created, developed, and continuously raised. Learn how to create a solid team building strategy that can create an environment of greater collaboration and collegiality, in this course. Explore the different aspects of a team and also ways that you can turn into top-notch team performer. You will be introduced to the concepts of what makes up a team, the factors that help to be a successful team and team manager. You will also learn how to work effectively in teams, overcome obstacles and motivate your team. If you want to work well together as a team to solve problems and get things done, then gain the practical skills in this course! Who is the course for? This course would be ideal for Business and Workplace leaders who want to create an efficient, motivated and productive team. This course would be perfect for anyone who intends to work in a team. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Building Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Leader. Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. Team Building Diploma Module One - Getting Started 00:30:00 Module Two - What Are the Benefits of Team Building 01:00:00 Module Three - Types of Team Building Activities 01:00:00 Module Four - Games 00:30:00 Module Five - More Team Building Games 01:00:00 Module Six - Activities 00:30:00 Module Seven - More Team Building Activities 01:00:00 Module Eight - Social Gatherings 00:30:00 Module Nine - Common Mistakes When Team Building 01:00:00 Module Ten - Formatting a Team Building Plan 01:00:00 Module Eleven - Evaluate 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Team Building Diploma- Activities 00:00:00 Mock Exam Mock Exam- Team Building Diploma 00:20:00 Final Exam Final Exam- Team Building Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the EFT - Emotional Freedom Technique today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The EFT - Emotional Freedom Technique is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The EFT - Emotional Freedom Technique Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the EFT - Emotional Freedom Technique, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content EFT - Emotional Freedom Technique Module 01: What Is EFT (Emotional Freedom Technique)? What Is EFT (Emotional Freedom Technique)? 00:13:00 Module 02: EFT and Emotions, The Brain (EFT with the body) EFT and Emotions, The Brain (EFT with the body) 00:12:00 Module 03: EFT Procedure EFT Procedure 00:19:00 Module 04: Detailed Instructions of EFT Detailed Instructions of EFT 00:14:00 Module 05: Applying EFT to Physical Issues Applying EFT to Physical Issues 00:16:00 Module 06: Treating Children with EFT Treating Children with EFT 00:14:00 Module 07: EFT That Can Improve/ Heal Life & Tips EFT That Can Improve/ Heal Life & Tips 00:14:00 Module 08: Doing Business with EFT Doing Business with EFT 00:18:00 Assignment Assignment - Emotional Freedom Technique 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Medication: Safe Handling of Medication in Health & Social Care Course The purpose of this Medication: Safe Handling of Medication in Health & Social Care Course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Medication: Safe Handling of Medication in Health & Social Care Course qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Medication: Safe Handling of Medication in Health & Social Care Course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Special Offers of this Medication: Safe Handling of Medication in Health & Social Care Course This Medication: Medication Course includes a FREE PDF Certificate. Lifetime access to this Medication: Medication Course. Instant access to this Medication: Medication Course. Get FREE Tutor Support from Monday to Friday in this Medication: Medication Course. ***Course Included*** Main Course: Certificate in Understanding the Safe Handling of Medication in Health & Social Care **Free Courses** Course 01: Healthcare Management Training Course 02: Diploma in Mastering Psychology Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate as soon as completing the Medication: Safe Handling of Medication in Health & Social Care Course] Medication: Safe Handling of Medication in Health & Social Care Course Course Curriculum of Certificate in Understanding the Safe Handling of Medication in Health & Social Care Industry Experts Designed this Medication: Safe Handling of Medication in Health & Social Care Course into 04 detailed modules. Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication Assessment Method of Medication Course After completing each module of the Medication: Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Medication Course After completing the MCQ/Assignment assessment for this Medication: Safe Handling of Medication in Health & Social Care Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medication: Safe Handling of Medication in Health & Social Care Course This Medication: Safe Handling of Medication in Health & Social Care Course qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this programme to complement other studies. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF) NCFE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF) Level 1 First Certificate in Health and Social Care Level 2 First Certificate in Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) NCFE Level 2 Certificate in Health and Social Care NVQ Health and social care Level 2 NVQ Health and social care Level 3 NVQ Health and social care Level 4 NVQ Health and social care Level 5 NVQ Health and social care Level 3 Certificate in Health and Social Care (VRQ) RQF Health and social care Requirements Medication: Safe Handling of Medication in Health & Social Care Course Students who intend to enrol in this Medication: Safe Handling of Medication in Health & Social Care Course must meet the following requirements: Medication: Good command of the English language Medication: Must be vivacious and self-driven. Medication: Basic computer knowledge Medication: A minimum of 16 years of age is required. Career path Medication: Safe Handling of Medication in Health & Social Care Course Certificate in Medication: Safe Handling of Medication in Health & Social Care Course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Google Classroom Masterclass course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Google Classroom Masterclass course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Google Classroom Masterclass and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Google Classroom Masterclass course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Google Classroom Masterclass course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Google Classroom Masterclass will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Setting up your Classroom Getting Google Account and Signing in 00:02:00 Creating a Class 00:04:00 Classroom Navigation 00:09:00 Class Settings 00:04:00 Add Co-Teacher and Students 00:09:00 Creating of Additional Class 00:02:00 Google Drive Structure & Class options 00:07:00 Module 02: Managing Google Classroom Topics 00:07:00 Assignment 00:14:00 Assignment Dashboard & Student Communication 00:06:00 To Do List and Calendar 00:05:00 Materials 00:06:00 Announcement 00:06:00 Quiz Assignments 00:17:00 Questions 00:03:00 Reusing Posts 00:05:00 Grade 00:05:00 Rubric 00:11:00 Module 03: Bonus (Update) Join Google Classroom using link 00:02:00 Google Classroom Home Page Changes 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Register on the Observation Skills for Carers today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Observation Skills for Carers is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Observation Skills for Carers Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Observation Skills for Carers, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Observation Skill Introduction to Observation Skill 00:30:00 Module 02: Child Observation Child Observation 00:18:00 Module 03: Child Observation Plan and Documentation Child Observation Plan and Documentation 00:13:00 Module 04: Observational Methods and Studies Observational Methods and Studies 00:21:00 Module 05: Social Policy and Social Work Observation Social Policy and Social Work Observation 00:19:00 Module 06: Basic Health Observation Basic Health Observation 00:21:00 Module 07: Clinical Management Observation Clinical Management Observation 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 5 QLS Endorsed Course | FREE 2 CPD Courses | CPD Accredited | Free PDF Certificates | Lifetime Access

Learn when and how to perform CPR on pet animals for the best outcome. Have expertise in identifying symptoms of shock and preparing first aid for pets.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for anyone who is responsible for day-to-day management of many FortiGate devices via the FortiManager platform. Overview Describe capabilities of FortiManager Add FortiGate devices to Device Manager and import their running configuration Use provisioning templates and scripts for device-level changes across many devices Identify the synchronization states Manage the revision history of managed devices Offer a local FortiGuard Distribution Server to your Fortinet devices Deploy administrative domains (ADOMs) to support multiple customers on a single FortiManager Manage firewall policies across multiple FortiGate devices using policy packages with shared and dynamic objects Deploy policies and objects from the global ADOM to multiple ADOMs Explain high availability, backup, and recovery options for FortiManager Compare methods for centrally managing IPsec VPNs Explain the restricted ''admin'' profile and API high-level usage Use workspaces and workflow mode Identify steps to replace a managed FortiGate device Manage FortiGate devices' firmware centrally In this 2-day class, you will learn the fundamentals of using FortiManager for centralized network administration of many FortiGate devices. Example use cases include large enterprise and carrier networks. Course Outline Module1 - Introduction and Initial Configuration Module2 - Administration and Management Module3 - Device Registration Module4 - Device Level Configuration and Installation Module5 - Policy and Objects Module6 - Manager Panes Module7 - Diagnostics and Troubleshooting Module8 - Advanced Configuration Additional course details: Nexus Humans FortiManager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the FortiManager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Description: One of the most basic skills required in the workplace is communication. It is used in almost any scenario of the workplace or at home. For those of you who would love to develop this basic transferable skill, you can now do so with this Customer Focused Listening Diploma Level 3 course. This course is designed to help you listen better in order to respond to the processed information. Which is why, in this course you will learn about how to become a good listener, use body language to show positive listening attitude, build relationships, and much more. So get this course, and start listening. Learning Outcomes: Provide a definition to active listening as well as its key components Recognise means to be a better listener Identify the routes to turn into a better listener Execute body language so as to give vent to a proactive body language Understand the differences between the terms of sympathy as wella as empathy know when to use them Produce a listening outlook to implement framing, positive intention with focus Being a reliable communicator Understand the communication paths Ask your questions , probe into the information, as well as learn to apply paraphrasing ways Create a relationship to build a pragmatic communication approach Recognise the common listening problems as well as their solutions Identify the common listening problems as well as their answers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Focused Listening Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Focused Listening Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Customer Focused Listening) 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Customer Focused Listening Diploma Level 3 00:20:00 Final Exam Final Exam- Customer Focused Listening Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00