3811 Courses

Overview This comprehensive course on Protection and Control of High Voltage Power Circuits will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Protection and Control of High Voltage Power Circuits comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Protection and Control of High Voltage Power Circuits. It is available to all students, of all academic backgrounds. Requirements Our Protection and Control of High Voltage Power Circuits is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 05:23:00 total length •Module 01: Introduction: 00:13:00 •Module 02: Overview of Stations: 00:36:00 •Module 03: Relaying in General: 00:46:00 •Module 04: Instrument Transformers: 00:18:00 •Module 05: Transformer Configurations Connections Cooling: 00:28:00 •Module 06: Surge Protective Equipment: 00:27:00 •Module 07: High Voltage Circuit Breakers: 00:18:00 •Module 08: Breaker Control & Auto Reclosing: 00:24:00 •Module 09: Instantaneous & Timed Over Current Protection: 00:44:00 •Module 10: Differential Protection: 00:25:00 •Module 11: Impedance Relaying: 00:44:00 •Assignment -Protection and Control of High Voltage Power Circuits: 00:00:00

Step into the world of medical writing where clarity meets credibility. The Essential Medical Writing Diploma Course is designed to guide learners through the core principles of writing in the medical and scientific field. With a focus on accuracy, structure, and readability, this course covers the essentials needed to craft professional documents—ranging from regulatory reports to medical articles—with confidence and fluency. Whether you're new to the discipline or refining your knowledge, the course offers clear, digestible guidance that fits seamlessly into your learning journey. This online diploma serves as a go-to choice for those looking to understand how scientific data transforms into compelling and accurate text. From navigating medical terminology to presenting clinical information, each section is structured to sharpen your editorial eye and linguistic precision. With a balance of technical depth and editorial finesse, you’ll learn how to write with purpose, clarity, and authority in the ever-evolving medical field—all from the comfort of your own screen. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Key Features CPD Accredited Quality License Endorsed Certificate Available Upon Course Completion Course Curriculum: Medical Writing Course: Module 01: Introduction to Medical Writing Module 02: The Career of a Medical Writer Module 03: Medical Writing Essentials Module 04: Reviews and Reports Module 05: Medical Journalism and Mass Media Module 06: Medical Writing for Medical Professionals Module 07: Medical Writing in Clinical Research Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Accredited PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in Medical Writing at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Writing course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Medical Writing course is open to all, with no formal entry requirements. Career path Upon successful completion of the Medical Writing Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by The CPD Certification Service Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Healthy Balanced Lifestyle Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this healthy balanced lifestyle course will set you up with a solid foundation to become a confident life coach and develop more advanced skills. This comprehensive healthy balanced lifestyle course is the perfect way to kickstart your career in the field of life coaching. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Healthy Balanced Lifestyle Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   Course Curriculum Introduction Introduction Rest Resting and Meditating Relationships Healthy Relationships Career Career Development Balance Chart Balance Chart Continuous Education Health Mental & Physical Health Mindfulness Stay Mindful of your Surroundings Blank Chart Overview Overview and Closeout Who should take this course? This comprehensive healthy balanced lifestyle course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of life coaching. Entry Requirements There are no academic entry requirements for this accountancy training online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This healthy balanced lifestyle course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course on Safeguarding Vulnerable Adults will teach you how to keep the community's most vulnerable people safe. The course teaches the fundamentals of Safeguarding Vulnerable Adults, including why vulnerable adults may be at risk and recognise various forms of abuse. A carer for a vulnerable adult must understand their needs, as well as their discomforts and potential threats from others. It is crucial to understand the basics and advanced perspectives of Safeguarding Vulnerable Adults who have been mentally or physically abused to minimise future suffering. Through this Safeguarding Vulnerable Adults course, you will gain a solid knowledge of how to care for adults at risk, and you will also learn how the safeguarding process works. Enrol in our Safeguarding Vulnerable Adults course today to gain the experience, skills, and knowledge required to advance your career development. Learning Outcomes After completing this Safeguarding Vulnerable Adults course, you will be able to: Describe the fundamentals of safeguarding vulnerable adults. Identify vulnerable adults. Know different types of adult abuse. Respond to concerns in adult safeguarding. Explain whistleblowing on safeguarding adults. Know the process for reporting safeguarding concerns. Why Choose Safeguarding Vulnerable Adults Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Free Courses*** Safeguarding Vulnerable Adults Course 01: Level 2 Youth Work Certificate Course Course 02: Adults Support Worker Course ***Others Included Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Safeguarding Vulnerable Adults course] Course Curriculum Safeguarding Vulnerable Adults Module 1: Basic Knowledge Module 2: Vulnerability Module 3: Abuse of Vulnerable Adult Module 4: Responding To Concerns in Adult Safeguarding Module 5: Whistleblowing on Safeguarding Adult Module 6: Reporting & Procedure After Reporting Assessment Method After completing each module of the Safeguarding Vulnerable Adults Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Safeguarding Vulnerable Adults course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Safeguarding Vulnerable Adults course is appropriate for a variety of professionals, including: NHS Staff Nurses Caregivers Health Care Workers Social Welfare Workers Family of the Adults Requirements There are no specific requirements for this Safeguarding Vulnerable Adults course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Safeguarding Vulnerable Adults course can support you land a job in the sector. Regardless of where you are in your career, the training will allow you to advance. After completing the course, you may be able to consider a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Our Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. Thecourse is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the Management : Time Management course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Time Management. Management : Time Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Management : Time Management Course. ***Others Benefits of this Management : Time Management Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management for Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Management : Time Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Are you looking for a way to get rid of your annoying anxiety problem? If yes, then this course will provide you with methods that can help to lessen your anxiety, drastically. Description: While everybody has stressed or winds up plainly restless about a few things, an anxiety order is more than that, influencing a person's personal satisfaction, and capacity to work effectively. Anxiety is one of the greatest psychological health conditions experienced by a huge number of people consistently. While anxiety helps us assess our reactions to risks and dangers, it can transform into an issue when it becomes the norm rather than the exception. The anxiety awareness course is intended to enhance awareness in regards to nature of anxiety, the causes, indications, and medications. Self-awareness plays a vital part in helping us comprehend our feelings of fear, insecurities, and belief. It also engages us to help friends and family. The causes, signs, and medications clarified in the Anxiety Awareness Course will enable you to understand the condition completely. Who is the course for? This course is open to everyone. Anxiety sufferer. Individual who is interested in mental health and is looking to gain a qualification in this area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Upon completion, candidates can use the qualification towards career development in a related field. Counsellor Psychological well-being practitioner. Level 2 Certificate in Anxiety Awareness What is Anxiety? 00:30:00 Adopt Every Situations Positively 00:30:00 Use Meditation 00:30:00 Nature Never Did Betray the Heart That Loved Her 00:30:00 Smile is Power 01:00:00 Remove Your Depression and Anxiety By Helping Others 01:00:00 Keep Your Hopes Alive 00:30:00 Hold Your Beliefs Dear to You 01:00:00 Continue Learning 00:15:00 Today Is A Gift 01:00:00 Getting Rid Of Fear 00:30:00 Mock Exam Mock Exam-Level 2 Certificate in Anxiety Awareness 00:20:00 Final Exam Final Exam-Level 2 Certificate in Anxiety Awareness 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Are you looking to become an expert in Security Guard and Close Protection? Do you want to be able to respond to any situation with confidence and authority? Then you are in the right place. Get 2 CPD Accredited Courses: Course 01: Close Protection Course 02: Diploma in Security Management at QLS Level 5 The Close Protection and Security Management bundle is for those who want to be successful. In the Close Protection and Security Management course, you will learn the essential skills and gain the knowledge needed to become well versed in Close Protection and Security Management. Close Protection and Security Management Course Learning Outcomes: Introduction and initiation of close protection. Team planning and implementation in close protection. Close protection threat review and project execution. How to nominate a route in close protection. A clear understanding of close protection laws. Stand out in the job market by completing the Close Protection course. Get accredited certificates and add them to your resume to impress your employers. Close Protection, Security Guard, and Security Management Curriculum Breakdown of the Close Protection Course Introduction to Close Protection The Close Protection Team The Planning in Close Protection Close Protection Threat Assessment Close Protection Vehicle Drills: Embus and Debus Route Selection and Reconnaissance in Close Protection Legislation Regarding Close Protection Curriculum Breakdown of the Diploma in Security Management at QLS Level 5 Course Introduction to Security Management Organisational Security Management Security Risk Analysis and Risk Reduction Physical and Information Security Protection Business Resilience and Crisis Management Cyber Security and Fraud Prevention Security Investigations and Threat Awareness Laws and Regulations CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Close Protection and Security Guard course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in . It is also great for professionals who are already working in Close Protection and Security Guard and want to get promoted at work. Requirements To enrol in this Close Protection, Security Guard, and Security Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Close Protection, Security Guard, and Security Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to this: Security Operative Personal Bodyguard Security Specialist Security Manager Security Agents Security Risk Consultant Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.