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4222 Courses

Care Certificate (15 Standards) Course

By NextGen Learning

Overview Are you looking to make a significant impact in the healthcare sector? Recent studies have shown that the demand for skilled healthcare professionals is set to increase by 20% over the next decade. This surge highlights a critical need for individuals well-versed in the standards of care and equipped with the proper knowledge to excel in this rapidly evolving industry. 'The Care Certificate' course is strategically designed to boost your career prospects by deepening your understanding of crucial healthcare principles and practices. By engaging with this course, learners gain a robust theoretical foundation in the 15 essential healthcare standards. This grounding is crucial, as it directly enhances job performance and prepares you for various roles in care settings. Whether you're just starting or looking to solidify and expand your existing skills, The Care Certificate Preparation course offers invaluable insights that align perfectly with the current job market needs and learner opportunities in the healthcare sector. Enrolling in 'The Care Certificate' course is a proactive step towards securing a promising career in a field that makes a difference in people's lives every day. Description 'The Care Certificate' course provides a thorough theoretical grounding in 15 essential healthcare standards tailored to enhance understanding and ensure adherence to best practices in care environments. The course begins with a detailed exploration of the framework and expectations of care roles, setting the stage for deeper insights into personal and professional development within healthcare. Each module is structured to reinforce the essential attributes required for high-quality care, from respecting privacy and dignity to understanding comprehensive health and safety procedures. Subsequent modules delve into more specialised topics such as mental health, safeguarding, and the specific needs associated with caring for individuals with dementia and learning disabilities. 'The Care Certificate Preparation' covers care's ethical and operational aspects and emphasises the importance of effective communication and securely handling information. By the end of this course, learners will have a nuanced understanding of the various aspects of healthcare provision, which are critical to both personal career development and the enhancement of care quality in any health and social care setting. Learning Outcomes: Gain a comprehensive understanding of the roles and responsibilities in healthcare settings. Develop an awareness of personal development opportunities within the care environment. Understand the duty of care principles and how they apply to everyday work. Learn about the importance of equality, diversity, and person-centred care. Enhance communication skills essential for effective care delivery. Understand critical health and safety protocols, including infection control and essential life support. Invest in Your Future in Care: Enrol in 'The Care Certificate Preparation' and Gain a Competitive Edge! Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Certificate in Care Certificate Preparation at QLS Level 2', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in this field. £69 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? New entrants to the healthcare sector are seeking foundational knowledge. Care assistants are looking to formalise and enhance their understanding of care standards. Support staff in healthcare settings need to understand the core standards of care. Volunteers are aiming to transition into professional healthcare roles. Non-clinical staff in healthcare environments require a broad understanding of care principles. Family members of those in care who wish to understand more about professional care standards. Requirements The Care Certificate (15 Standards) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Care Certificate (15 Standards), without any fuss. Career Path The Care Certificate Preparation course will be beneficial for anyone looking to pursue a career as: Care Assistant Healthcare Support Worker Community Care Worker Social Worker Residential Care Worker Healthcare Coordinator Patient Support Assistant Social Care Analyst Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Care Certificate (15 Standards) Framework and Information Leaflet 00:00:00 Standard 01: Understand Your Role 00:32:00 Standard 02: Your personal development 00:13:00 Standard 03: Duty of Care 00:35:00 Standard 04: Equality and Diversity 00:27:00 Standard 05: Work in a Person Centred Way 00:36:00 Standard 06: Communication 00:36:00 Standard 07: Privacy and dignity 00:27:00 Standard 08: Fluids and nutrition 00:15:00 Standard 09: Mental Health, Dementia and Learning Disabilities 00:41:00 Standard 10: Safeguarding Adults 00:40:00 Standard 11: Safeguarding Children 00:07:00 Standard 12: Basic life support 00:08:00 Standard 13: Health and Safety 00:51:00 Standard 14: Handling information 00:18:00 Standard 15: Infection control 00:13:00 Order Your Certificate Order Your Certificate 00:00:00

Care Certificate (15 Standards) Course
Delivered Online On Demand6 hours 39 minutes
£25

Professional Diploma in Journalism

By iStudy UK

Journalism is a noble profession as it deliver the truth to the general audience. If you are planning to become a journalist, you will feel that your audience is waiting to hear from you so that they can know what's happening around them. Our Accredited Certificate in Women Journalism course can become the pathway between you and your dream of becoming a journalist as it has everything you will need to start in the field of journalism. This course contains special resources including the true meaning of journalism, what a journalist usually, what kind of degree is required to become a professional journalist, different rules that needs to be followed, copywriting and also editing. You will develop skills like observation, writing for the proper audience, different types of writing styles, ways of making yourself a true journalist and also the future of journalism. Journalism is indeed a rewarding job. If you wish to start your career in this field, consider having a professional certification just like our Journalism Course Online. You will not regret, we guarantee. Course Highlights Professional Diploma in Journalism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Journalism into 48 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 8 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Journalism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Journalism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Journalism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Newspaper Journalism What is news? FREE 01:00:00 What is a journalist? FREE 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Writing the news story - clear writing 00:30:00 Quotes 01:00:00 Attribution 00:30:00 TV Journalism News Gathering 00:30:00 Enterprising Stories 00:30:00 Watch your interviewee's body language. 00:15:00 Working with Sources 00:15:00 Covering Events 00:30:00 Computer-Assisted Reporting 00:30:00 Glossary of Broadcast News Teams 00:15:00 Law, Ethics And Responsibility 00:15:00 Operating Standards for News and Public Affairs 00:15:00 Lighting 00:15:00 Media What is the Media? FREE 00:15:00 What Makes News? 00:30:00 Plan your Approach 01:00:00 Adhere to Deadlines 00:30:00 The Interview 00:15:00 Social Media and Journalism Definition of Social Media 00:15:00 Communication flow within journalism 00:15:00 The impact of social media on journalism 00:30:00 Becoming a Journalist What Is A Journalist? 01:00:00 What Type Of Degree Do I Need? 00:30:00 How To Get Started Writing Before Graduation 01:00:00 The Rules Of Journalism 01:00:00 Building A Portfolio 00:30:00 What Is Style? 01:00:00 What Does A Copy Editor Do? 01:00:00 Additional Degrees To Consider 01:00:00 Online Journalism - The Way Of The Future 01:00:00 What To Expect On Your First Job 00:30:00 Women in Journalism The Secret Significance of Journalism 01:00:00 Imperfections of the Existing Woman−Journalist 01:00:00 The Roads towards Journalism 01:00:00 The Aspirant 01:00:00 Style 01:00:00 The Outside Contributor 01:00:00 The Search for Copy 01:00:00 The Art of Corresponding with an Editor 00:30:00 Notes on the Leading Types of Papers 00:30:00 Woman's Sphere in Journalism 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Professional Diploma in Journalism 00:30:00 Final Exam Final Exam- Professional Diploma in Journalism 00:30:00

Professional Diploma in Journalism
Delivered Online On Demand32 hours
£25

Xero Online Bookkeeping

By iStudy UK

Description Xero Accounts course is about how to use Xero based on the most popular functions which you as a Xero operator needs to know how to use, in order to be proficient in using the software. The learning is structured in a practical way. You are given a practical scenario assignment. There are various tasks to complete. You are given the task to do and have a go at, and then the video answer is available. It is suggested that you: Read the task Watch the video Have a go at it yourself on your own system Rewatch the video (if necessary) - to reinforce the learning You'll learn how to set up a Xero system from scratch, how to enter opening balances, post customer invoices and credit notes, post supplier bills and credit notes, pay suppliers, petty cash, prepare a VAT return, reconcile the bank, reconcile the credit card, post journals, use the payroll function, write off bad debts, run reports amongst over things. This is a useful course if: You are thinking of working with the software, You are going for jobs which have a requirement for you to be able to use this software You want to put this skill on your CV, or You are a bookkeeper or accountant and will be using this for clients or even You run your own business and want to know how to use Xero for yourself. You will need to access to Xero Online. We give you the link to access the FREE online version. This will be sufficient The instructor is online to answer student queries daily and is in the middle of writing a book about this software. The course materials include: the handout of the assignment task show you how to access the software for free Successful completion of the course is the equivalent to being at the level of having a level 2 certificate in computerised accounts. The course will take about 6.5 hours to complete. What Will I Learn? By the end of the course you will be able to complete various common functions using Xero software In this course, you will learn how to: Enter the opening balances Amend the nominal ledger Add new customer and supplier details Post customer invoices and credit notes to the sales ledger Post supplier invoices and credit notes to the purchase ledger Enter the supplier cheques and record the customer receipts Post Petty Cash transactions Prepare the VAT return Reconcile the bank Post the wages journal Post adjustments to the accounts and produce month-end reports Who is the target audience? Bookkeepers and Accountants who will be using this for their clients Students who are going for jobs where the requirement is working knowledge of Xero Those who have studied accounting, but want practical knowledge of how to use a popular accounting software which will help them find employment Previous knowledge of accounting is not presumed or required Requirements You will need access to Xero accounts online in order to complete the assignment (we'll give you the link to get the free trial version of the software) Introduction Introduction FREE 00:02:00 Getting Started Introduction - Getting Started FREE 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:06:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:06:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:10:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:13:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00

Xero Online Bookkeeping
Delivered Online On Demand6 hours 16 minutes
£25

HR Management - Effective Hiring Course

By NextGen Learning

Overview Building a thriving company isn't just about products or profits; it's about the people who bring it all to life. HR Management - Effective Hiring unlocks the secrets to cultivating a winning team, from attracting top talent to fostering loyalty and career growth. Dive deep into the core concepts of HR Management, mastering the art of talent acquisition, employee development, and retention strategies that actually work. Forget generic online courses and expert jargon. This comprehensive program delves into the theoretical foundations of HR Management, equipping you with actionable insights and practical tips. Learn from successful companies like Google and Microsoft, and discover how leading organizations prioritize their people, fostering a culture of engagement and maximizing employee potential. Learning Outcomes: Define the pillars of Talent Management and Acquisition. Implement a strategic hiring process to attract top talent. Develop effective training and development programs. Understand the importance of employee retention and its impact. Master practical strategies to keep your best employees engaged. Build strong relationships with your workforce for long-term success. Description HR Management - Effective Hiring isn't just another course; it's a comprehensive journey into the heart of organizational success. We'll delve into the theoretical core of talent management, from acquisition to retention, providing you with the tools and knowledge to build a world-class team. Section 1: Lay the foundation with key concepts like talent management and acquisition, understanding their crucial role in organizational success. Section 2: Uncover practical tips for hiring the best employees, from crafting captivating job descriptions to conducting effective interviews. Section 3 & 4: Go beyond basics, exploring best practices for employee retention used by industry giants like Google and Microsoft. Learn to implement these strategies in your own organization. Section 5 & 6: Discover actionable tips to keep your employees engaged and motivated, from offering quick incentives to building strong relationships. HR Management - Effective Hiring is your roadmap to building a team that drives results, fosters a positive work environment, and propels your organization to new heights. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement:Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Certificate in HR Management at QLS Level 3', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in logistics. £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? This HR Management - Effective Hiring course is a great place to start if you're looking to start a new career in HR Management - Effective Hiring field. This training is for anyone interested in gaining in-demand HR Management - Effective Hiring proficiency to help launch a career or their business aptitude.  Requirements The HR Management - Effective Hiring course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of HR Management - Effective Hiring, without any fuss. Career Path This HR Management - Effective Hiring training will assist you develop your HR Management - Effective Hiring ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a HR Management - Effective Hiring professional story and personalise your path to a new career. Furthermore, developing this HR Management - Effective Hiring skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Course Highlights 00:03:00 Unit 3: Quick Activity 00:02:00 Section 2: Core Concepts Unit 1: What does Talent Management Mean 00:06:00 Unit 2: Steps for Talent Management Process 00:05:00 Unit 3: Meaning of Talent Acquisition 00:06:00 Unit 4: 4 Tips to Hire the Best Employees 00:06:00 Unit 5: Training & Developing Employees + Quick Tips 00:05:00 Unit 6: Why Companies Spend Million Dollars in Training & Development 00:04:00 Unit 7: Why Employee Retention is Important for a Company 00:03:00 Unit 8: Employee Retention Techniques 00:07:00 Section 3: Best Employee Retention Strategies That Actually Work Unit 1: Why These Strategies Are So Useful 00:01:00 Unit 2: 1st Retention Strategy 00:06:00 Unit 3: 2nd Retention Strategy 00:11:00 Unit 4: Quick Activity - Here's How to Use It 00:01:00 Section 4: Employee Benefits & Retention Strategies Used by World's Top Companies Unit 1: Section Introduction 00:01:00 Unit 2: How Google Takes Care of its Employees 00:12:00 Unit 3: How Microsoft Retains it's Employees 00:06:00 Unit 4: Key Takeaway 00:04:00 Section 5: Practical Tips to Retain Employees in Your Organisation Unit 1: Offer Quick Incentives 00:03:00 Unit 2: Show Career Growth 00:02:00 Unit 3: Praising & Rewarding 00:02:00 Unit 4: Make it Convenient 00:03:00 Unit 5: Sponsor Education 00:02:00 Section 6: Bonus Section: Building a Strong Relation with Employees Unit 1: 3 Words to Retain Your Best Employees 00:03:00 Section 7: Conclusion Unit 1: Conclusion 00:01:00 Assignment Assignment - HR Management - Effective Hiring 5 days, 18 hours Order Your QLS Certificate Order Your QLS Certificate 00:00:00

HR Management - Effective Hiring Course
Delivered Online On Demand6 days
£25

Transformational Leadership - Leadership Course & Training

By iStudy UK

Overview Master the art of leadership! Achieve organizational goals with maximum efficiency while working in a team. Keep the team morale high and motivate team members to perform well. The Transformational Leadership - Leadership Course & Training will introduce you to the hidden secrets of leadership and maintaining a team capable of accomplishing anything. Find out what it takes to be a leader with our leadership course. The Cutting-edge Transformational Leadership Skills, Tools, Tips and Strategies will help you get the job done.  This leadership course is equipped with exactly what future leaders need. Converting these plans to regular practice will help you rise to the top faster than you ever thought possible. What You'll Learn from This Course  This top-notch Leadership training can help you rise to the top faster than you ever thought possible. You'll learn about: Advanced transformational leadership skills Dealing with staff issues fast & effectively Eliminate old lies & misconceptions about leading New empowering & effective beliefs & values Powerful new skills and qualities to help you excel as a leader New ways to Improve Your Relationships With Staff To get the most out of your team The secrets of how real leaders succeed How to rise above the ordinary leader Why You Should Choose This Transformational Leadership - Leadership Course & Training Course from iStudy A few reasons to choose this Transformational Leadership - Leadership Course & Training Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion A hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible.  Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Old Belief Systems doesn't work for Modern Leadership. You need to know the Front-line Transformational Leadership Skills to stand out from the crowd. Different tools, strategies, and tips of Transformational Leadership will really help you to get the job done easily. CEO & celebrity trainer Prof. Paul will teach you the in-depth and hidden secrets of the leaders. Start your learning with top CEOs and team leaders to get impressive outcomes day by day. To be a better leader tomorrow, you need to start this premium Leadership Course & Training. This Leadership Course & Training can help you step forward faster than ever you imagined. Join Prof. Paul and learn the unknown secrets of psychology that are known to the most educated CEOs and leaders around the world.  This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals, and for those who have a keen interest to know about this topic. To design this course, we have selected a professional, experienced tutor. The tutor will guide you throughout the course and will help you out with all your queries. You will get 24/7 support from our customer support team as well. What You Will Learn  Form this premium video course, you will learn the unknown secrets of transformational leadership Know the front-line leadership as well as the persuading strategies of top leaders of renowned organizations Learn how to deal with employee issues effectively and quickly Learn the hidden secrets of how real leaders prosper in their leadership skills Abolish misunderstandings about leading or leadership skills Know the leader's behaviour Learn a leader's strength factors Way to improve your skill above other leaders Learn something that new empowering and effective beliefs Hidden strategies to achieve the leadership goal You will learn mysteries of the world's best leaders Learn basic to advanced transformational leadership skills How to deal with staff issues easily Learn new skills to help you excel Learn how to get the most out of your team Improve your relationships with staff And much more!!! Enrol now!!! Who Is This Course For?  For those who want to be a Team Leader People in positions of authority CEO's Managers Entrepreneurs Foremen Business Owners Directors Future Leaders Requirements Computer Internet Access Career Path  If you complete the course, you will be able to know the strategies and secrets of Transformational Leadership. You will get the skill of successful leadership which help you to compete for those job position that requires leadership skill to manage employee or a huge number of staffs. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. So you will be able to add some qualifications to your resume. Introduction Introduction FREE 00:08:00 Foundational Concepts For Leaders Foundational Ideas That Create Powerful Leaders 1 FREE 00:03:00 Foundational Ideas That Create Powerful Leaders 2 00:13:00 Powerful Cutting-Edge Leadership Tips - Foundational Tips For Wise Leaders - Section 4 00:19:00 Tips For Wise Leaders - Section 5 00:10:00 Tips For Wise Leaders - Section 6 00:12:00 Tips For Wise Leaders - Section 7 00:10:00 Tips For Wise Leaders - Section 8 00:12:00 Tips For Wise Leaders - Section 9 00:15:00 Tips For Wise Leaders - Section 10 00:11:00 Tips For Wise Leaders - Section 11 00:10:00 Powerful Cutting-Edge Leadership Tips - Intermediate Tips For Wise Leaders - Section 12 00:10:00 Tips For Wise Leaders - Section 13 00:08:00 Tips For Wise Leaders - Section 14 00:12:00 Tips For Wise Leaders - Section 15 00:13:00 Tips For Wise Leaders - Section 16 00:12:00 Powerful Cutting-Edge Leadership Tips - Advanced Advanced Tips For Wise Leaders - Section 17 00:11:00 Advanced Tips For Wise Leaders - Section 18 00:15:00 Advanced Tips For Wise Leaders - Section 19 00:11:00 Advanced Tips For Wise Leaders - Section 20 00:12:00 Advanced Tips For Wise Leaders - Section 21 00:11:00 Advanced Tips For Wise Leaders - Section 22 00:13:00 Advanced Tips For Wise Leaders - Section 23 00:10:00 Advanced Tips For Wise Leaders - Section 24 00:11:00 Advanced Tips For Wise Leaders - Section 25 00:12:00 Final Thoughts For Wise Leaders Final Thoughts For Wise Leaders 00:08:00 BONUS VIDEO - 'Dealing With 'Problem Employees'' 00:05:00

Transformational Leadership - Leadership Course & Training
Delivered Online On Demand4 hours 57 minutes
£25

Advanced Diploma in Workplace Management

By iStudy UK

The Advanced Guide to Workplace Management Workplace management is the key to making yourself more efficient and increasing your productivity through organizing the things surrounding you in your working space. If you are interested in improving your workplace then sign up for this Advanced Diploma in Workplace Management. Increased efficiency in managing workplace means that you become more productive when doing daily operations, following schedules, making communications, and collaborating with colleagues and the management. Moreover, efficient workplace management is a great way to save a significant amount of money and time. Obviously every person who wants to achieve excellence in daily planning and management should learn to manage the workplace and keep everything organized. Whether it's the management of a single desk or the management of complex real estate portfolios spread-out around the globe, workplace management encompasses all the processes to make your workplaces work. This course will greatly improve your workplace environment and help you and your co workers increase their productivity, Without further delay, consider enrolling into this course. Course Highlights Advanced Diploma in Workplace Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Diploma in Workplace Management into 65 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Diploma in Workplace Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Diploma in Workplace Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Diploma in Workplace Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Health and Wellness in Workplace Module One - Getting Started FREE 00:30:00 Module Two - Definition of a Health and Wellness Program FREE 00:30:00 Module Three - Types of Health and Wellness Programs 00:30:00 Module Four - Health Behavior Programs 01:00:00 Module Five - Health Screenings and Maintenance Programs 00:30:00 Module Six - Mental Health Programs 01:00:00 Module Seven - Evaluate the Need 01:00:00 Module Eight - Planning Process 01:00:00 Module Nine - Implementation 01:00:00 Module Ten - Create a Culture of Wellness 01:00:00 Module Eleven - Evaluate Results 00:30:00 Module Twelve - Wrapping Up 00:30:00 Level 2 Certificate In Health and Wellness at Workplace- Activities 00:00:00 Team Networking Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Accredited Diploma in Workplace Team Networking- Activities 00:00:00 Managing Civility Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started FREE 01:00:00 Module Two - The Background FREE 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00

Advanced Diploma in Workplace Management
Delivered Online On Demand48 hours
£25

Certified Microsoft Office 2010 Essentials

By iStudy UK

Course on all the Essentials of Microsoft Office 2010 Looking to learn everything there is about all the Microsoft Office programs? This course will give you exactly what you are looking for. Learn all there is about Microsoft Word, Excel, Outlook, PowerPoint, OneNote, Access, Publisher, Project, InfoPath, SharePoint Designer and Visio. Certified Microsoft Office Essentials 2010 has carried on with its graphical interface user called the Fluent User Interface, which uses ribbons and an Office menu instead of menu bars and toolbars. Office 2010 also has Office Open XML file formats as the default file formats in Excel, PowerPoint, and Word. Office 2010 has improved Microsoft Outlook and better graphics for pictures and videos in Word and PowerPoint. This Course is designed to make you learn everything about all the Microsoft Office tools of 2010 and all of its new features. Learning all the office softwares increases your credibility in today's competitive job market. So what are you waiting for? This is the course for you. Course Highlights Certified Microsoft Office 2010 Essentials is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Microsoft Office 2010 Essentials into 65 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 6 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Microsoft Office 2010 Essentials Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Microsoft Office 2010 Essentials is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Microsoft Office 2010 Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Word FREE 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Accredited Microsoft Word 2010 for Beginners Training 00:00:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Excel FREE 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 00:30:00 Module Ten - Formatting Your Data 01:00:00 Module Eleven - Advanced Formatting Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Accredited Microsoft Excel 2010 for Beginners 00:00:00 Microsoft PowerPoint Module One - Getting Started 01:00:00 Module Two - Opening and Closing PowerPoint 00:30:00 Module Three - Working with Presentations 00:30:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 00:30:00 Module Six - Formatting Text 00:30:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 00:30:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting Up Your Slide Show 00:30:00 Module Eleven - Showtime 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Certificate in Microsoft PowerPoint 2010 for Beginners 00:00:00 Microsoft Access Module One - Getting Started FREE 00:30:00 Module Two - Getting Started With Access FREE 01:00:00 Module Three - Using the Access Interface 01:00:00 Module Four - Working with Database Objects 01:00:00 Module Five - Creating Tables 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Creating Forms 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Creating Reports 01:00:00 Module Ten - Creating Queries 02:00:00 Module Eleven - Managing Your Database 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access 2010 for Beginners 00:00:00 Microsoft Outlook Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Certified Microsoft Outlook 2010 for Beginners 00:00:00 Mock Exam Mock Exam - Certified Microsoft Office 2010 Essentials 00:20:00 Final Exam Final Exam - Certified Microsoft Office 2010 Essentials 00:20:00

Certified Microsoft Office 2010 Essentials
Delivered Online On Demand3 days
£25

Massage Therapist - A successful Business Level 3 Course

By NextGen Learning

Overview By enroling in Massage Therapist - A successful Business Level 3, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Massage Therapist - A successful Business Level 3 course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Massage Therapist - A successful Business Level 3 course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Massage Therapist - A successful Business Level 3 Program. So enrol in our Massage Therapist - A successful Business Level 3 course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this Massage Therapist - A successful Business Level 3 course can improve your Massage Therapist - A successful Business Level 3 perspective, regardless of your skill levels in the Massage Therapist - A successful Business Level 3 topics you want to master. If you're already a Massage Therapist - A successful Business Level 3 expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Massage Therapist - A successful Business Level 3 insights that will help you make the most of your time. This Massage Therapist - A successful Business Level 3 course will act as a guide for you if you've ever wished to excel at Massage Therapist - A successful Business Level 3. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement:Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Certificate in Massage Therapy at QLS Level 3', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in this field. £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? This Massage Therapist - A successful Business Level 3 course is a great place to start if you're looking to start a new career in Massage Therapist - A successful Business Level 3 field. This training is for anyone interested in gaining in-demand Massage Therapist - A successful Business Level 3 proficiency to help launch a career or their business aptitude.  Requirements The Massage Therapist - A successful Business Level 3 course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Massage Therapist - A successful Business Level 3, without any fuss. Career Path This Massage Therapist - A successful Business Level 3 training will assist you develop your Massage Therapist - A successful Business Level 3 ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Massage Therapist - A successful Business Level 3 professional story and personalise your path to a new career. Furthermore, developing this Massage Therapist - A successful Business Level 3 skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Introduction It's time to look at why we need a new mindset as massage therapists 00:01:00 So what do we need to do differently when treating our clients? 00:05:00 But what about my relaxation clients? 00:01:00 The 30 Day Challenge 00:01:00 Let's get these steps done first to generate more clients immediately The first steps to success! 00:01:00 Step 1 : Your business cards are virtually useless-until now! 00:04:00 Step 2 : Doing this one thing will work wonders! Just watch and see 00:06:00 Step 3 : Another free thing that generated our spa a ton of work 00:02:00 Step 5: Free images that you can use. 00:02:00 Step 6 : Bookmark this site, you never know when you will need them 00:01:00 Let's check that you have done all of the steps. 00:04:00 What Business set up is right for you? The pros and cons of each The different options to earn money in the massage industry 00:01:00 Maybe you want to work for somebody? 00:03:00 Now it's time to get serious! 00:02:00 The cheapest option to start working for yourself 00:04:00 Working from home. Yes, you can. 00:02:00 Sharing space or renting a room, Multi modality businesses 00:05:00 Corporate massage 00:04:00 Why stop at just one method? 00:01:00 Own your own business 00:02:00 Buying someone existing business 00:02:00 Make sure that you do a cost analysis 00:03:00 You need to ask yourself these questions to see what would fit you best 00:03:00 Your new way of treating your clients. Learn all of these things to become very successful 00:01:00 The Key to answering the phone successfully 00:07:00 Greeting the new client 00:03:00 The intake form 00:02:00 The assessment 00:05:00 An example of the evaluation with a client 00:04:00 A closer look at the app and how it can help you 00:04:00 The next step-your findings 00:03:00 You will also give them aftercare advice to help them more. 00:07:00 Using a tennis ball to help with muscle pain and trigger points 00:03:00 Advice on texting-text neck. 00:02:00 Start recommending this 'miracle cure!' 00:02:00 The importance of the email after the treatment 00:03:00 This is key to your client's education, appreciation and your income 00:08:00 Set yourself apart from other therapists by doing this. 00:03:00 What to do when they come back for their second massage therapy session 00:03:00 An example of how that would sound 00:02:00 How to schedule if the person is still in a lot of pain 00:01:00 You are moving better today 00:01:00 What to do after they have finished their 6 treatments 00:04:00 Let's summarize the key aspects on treating the client 00:08:00 What if they say no thanks? I will call you 00:02:00 Hone your skills 00:01:00 What else you need to be doing correctly Make sure that you also do these things correctly as well 00:01:00 The posture app is your best marketing tool 00:04:00 Conducting yourself professionally outside the clinic 00:02:00 The Keys to a successful voicemail message 00:04:00 Making the next step on from the voicemail to make even more money 00:02:00 Here are ways to easily increase your revenue per client 00:04:00 Starting a website and a blog 00:02:00 What to wear as a massage professional 00:03:00 The name of your place is really important as well. 00:03:00 The keys to success on youtube 00:05:00 Mobile phone -do's and don'ts 00:03:00 The reason to start your client face down 00:01:00 This little thing can also make a big difference 00:02:00 Using heat to your advantage. 00:03:00 Be educated and lets stop saying this because it simply isn't true. 00:01:00 Being educated about when to use ice or heat 00:03:00 The business side of the business 00:03:00 Adding the reviews to your promotions 00:02:00 Don't bombard your VIP list 00:02:00 Congratulations! 00:01:00 Order Your QLS Certificate Order Your QLS Certificate 00:00:00

Massage Therapist - A successful Business Level 3 Course
Delivered Online On Demand3 hours 10 minutes
£25

Customer Service Symphony Course

By One Education

Imagine a world where every customer interaction is like a beautifully orchestrated symphony, where every note, every movement, and every interaction is perfectly timed and harmonious. Welcome to "The Customer Service Symphony," a training bundle that will transform your team into customer service virtuosos. In this creative and purposeful journey, we will unveil the secrets of delivering exceptional customer service that not only satisfies but astonishes your customers. This power packed Customer Service Training Bundle comprises our 8 best selling customer service courses: Course 1: Phone-Based Customer Service Course 2: Sales: Psychology of Customers Course 3: Customer Analytics Training Course 4: Innovative Customer Service Techniques Course 5: Diploma in Customer Relationship Management (CRM) Course 6: Certificate in Know Your Customer & Customer Due Diligence Course 7: GDPR Certificate Course 8: Customer Service - Representative What's more? Quality License Scheme (QLS) endorsed Certificate of Completion, recorgnised globally CPD QS accredited Certificate of Completion, recorgnised globally Dedicated Expert Support 300 CPD points FREE Assessment Lowest Price Guarantee Worldwide The Customer Service Symphony isn't just a bundle; it's a transformative experience that will empower your team to create unforgettable customer interactions. We believe that customer service should be more than a transaction; it should be a work of art. Join us in this creative journey, and together, we'll compose a harmonious future where every customer leaves singing your praises. Get ready to elevate your service to new heights and make your brand a legend in the world of customer satisfaction. Are you ready to take the stage? Enrol NOW!!! Customer Service Curricuum Breakdown *** Phone-Based Customer Service *** Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service *** Sales: Psychology of Customers *** Introduction Section 2: Introduction to ASK Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Conclusion *** Customer Analytics Training *** Section 01: Basics Of Customer Analytics And Customer Life Cycle Section 02: Customer Onboarding Section 03: Customer Activation Section 04: Cross Selling Section 05: Campaign Life Cycle Section 06: Conclusion *** Innovative Customer Service Techniques *** Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service *** Diploma in Customer Relationship Management (CRM) *** Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM *** Certificate in Know Your Customer & Customer Due Diligence *** Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance *** GDPR Certificate *** GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations *** Customer Service - Representative *** WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Service Particularly this Customer Service course is effective for- Compliance Analysts Compliance Managers Analysts / Know Your Client Analysts AML/TF(Anti Money Laundering and Terrorist Financing) Analysts AML/TF Managers Onboarding Analysts Anyone in the financial compliance sector (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees). NB: This is not a regulated course. To get qualified, you need to enrol: Level 2 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Requirements Customer Service There are no specific prerequisites to enrol in this course. Anyone and everyone can take this Customer Service course. Career path Customer Service After completing this Customer Service course, you will have the knowledge and skills to explore trendy and in-demand jobs, such as; KYC Analyst Fraud Monitoring Associate Investigations Specialist AML Prevention Representative These professionals typically make between £35k to £75k annually in the United Kingdom.

Customer Service Symphony Course
Delivered Online On Demand3 days
£21

Certificate in Asbestos Awareness Level 1

5.0(1)

By Empower UK Employment Training

Unearth critical knowledge about asbestos management, safety, and compliance with our Asbestos Awareness course. Learn to identify asbestos-containing materials, understand the associated health risks, and explore UK-specific asbestos regulations. Equip yourself with essential skills to effectively manage and dispose of asbestos-containing waste.

Certificate in Asbestos Awareness Level 1
Delivered Online On Demand1 hour 24 minutes
£5