35724 Courses

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Transform your life in just 50 minutes! The Motivate Yourself Daily course is your key to conquering procrastination and revitalising your daily motivation.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

The Air Conditioning & Refrigeration (AIRC) Course offers a detailed exploration of the core principles behind heating, ventilation, air conditioning, and refrigeration technologies. Designed for those keen to understand how HVAC systems operate, this course covers everything from basic heating fundamentals and psychrometrics to the intricacies of compressors, water chillers, and ductwork. Whether you’re interested in system selection or the specifics of refrigerants, this course delivers a thorough foundation to support your knowledge in the field. With a strong focus on safety and specialised applications, the curriculum guides learners through the various components and operations critical to HVAC professionals. This course is carefully structured to provide clear, engaging, and accessible content that equips learners with the essential understanding required to navigate the technical landscape of heating and cooling systems. Perfect for those seeking to deepen their grasp of air conditioning and refrigeration without the need for physical attendance, it offers a balanced approach to mastering theory alongside industry-relevant concepts. Key Features CPD QS Certified Air Conditioning & Refrigeration (AIRC) Course Instant e-certificate Fully online, interactive Air Conditioning & Refrigeration (AIRC) course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Navigate the complexities of psychrometrics with finesse, understanding the interplay between heating fundamentals and ventilation dynamics. As you delve into the nuances of duct systems and piping intricacies, you'll find yourself equipped with the knowledge to tackle any challenge the HVAC industry throws your way. Embrace the art of refrigeration and refrigerants, mastering their applications in both conventional and special settings. Safety is paramount, and our curriculum ensures you're not just proficient, but vigilant guardians of wellbeing in the HVAC domain. Course Curriculum Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Learning outcomes Identify components of HVAC systems and their functions for installation. Apply principles of psychrometrics and heating fundamentals in HVAC systems. Analyse various HVAC systems for suitability in different environments. Demonstrate proficiency in installation and maintenance of air conditioning systems. Implement safety protocols while working with compressors, chillers, and fans. Evaluate refrigeration systems and select appropriate refrigerants for HVAC applications. Accreditation All of our courses, including this Air Conditioning & Refrigeration (AIRC) course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Air Conditioning & Refrigeration (AIRC). Certification Once you've successfully completed your Air Conditioning & Refrigeration (AIRC) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Air Conditioning & Refrigeration (AIRC) course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Air Conditioning & Refrigeration (AIRC) course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Air Conditioning & Refrigeration (AIRC) course is ideal for: Individuals seeking foundational knowledge in air conditioning and refrigeration systems. Aspiring HVAC technicians aiming to enter the industry confidently. Professionals looking to enhance their skills in HVAC technologies. Students interested in pursuing careers in heating, ventilation, and air conditioning. Anyone wanting to understand the fundamentals of air conditioning and refrigeration. Requirements Learners do not require any prior qualifications to enrol on this Air Conditioning & Refrigeration (AIRC) course. You just need to have an interest in Air Conditioning & Refrigeration (AIRC). Career path After completing this Air Conditioning & Refrigeration (AIRC) Course you will have a variety of careers to choose from. The following job sectors of Air Conditioning & Refrigeration (AIRC) are: HVAC Technician Refrigeration Engineer Air Conditioning Installer HVAC Maintenance Technician HVAC Sales Representative Refrigeration System Designer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Step into the fast-paced field of emergency medical response with our Emergency Medical Technician - Paramedicine Studies Course. Designed to provide a detailed understanding of essential medical procedures and theoretical knowledge, this course explores everything from initial patient assessment and paediatric first aid to managing fluid and electrolyte balance and infection control. Whether it's learning about common injuries or navigating legal responsibilities in healthcare, this course covers a wide range of topics relevant to modern paramedicine. The curriculum follows a logical progression, beginning with an introduction to paramedicine and human anatomy before moving into emergency-specific modules such as ambulance maintenance and medical emergencies. Developed with distance learning in mind, this course is ideal for those looking to explore paramedical concepts in a flexible, accessible format. It's particularly well-suited for individuals pursuing knowledge in healthcare support, first response, or community medical services without the need for attendance-based learning. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In "Emergency Medical Technician - Paramedicine Studies," students learn essential skills. They gain knowledge in human anatomy, first aid, pediatric care, injury management, infection control, and initial assessment. Understanding fluid balance, ambulance maintenance, and legal aspects prepares them to handle various medical emergencies competently and ethically. Course Curriculum of this Emergency Medical Technician - Paramedicine Studies Course: Module 01: Introduction to Paramedicine Study Module 02: Basic Human Anatomy Module 03: Basic First Aid Module 04: Paediatric First Aid Module 05: Common Injuries Module 06: Infection Control Module 07: Other Medical Emergency Module 08: Initial Assessment Module 09: Fluid and Electrolyte Balance Module 10: Ambulance Maintenance Module 11: Medical and Legal Issues Learning Outcomes: Understand essential concepts in paramedicine studies. Demonstrate proficiency in basic human anatomy and first aid. Identify and manage common injuries effectively. Apply infection control measures in various medical settings. Perform initial assessments with accuracy and efficiency. Comprehend medical and legal considerations in emergency situations. Accreditation All of our courses are fully accredited, including this Emergency Medical Technician - Paramedicine StudiesCourse, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Paramedicine Studies. Certification Once you've successfully completed your Emergency Medical Technician - Paramedicine Studies Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Emergency Medical Technician - Paramedicine Studies Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Emergency Medical Technician - Paramedicine StudiesCourse, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Emergency Medical Technician - Paramedicine Studies Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Emergency Medical Technician - Paramedicine Studies Course is ideal for: Individuals seeking a career in emergency medical services. Healthcare professionals aiming to enhance their skill set. Students interested in paramedicine and emergency care. First responders looking to expand their knowledge base. Requirements Learners do not require any prior qualifications to enrol on this Emergency Medical Technician - Paramedicine Studies Course. You just need to have an interest in Emergency Medical Technician - Paramedicine Studies Course. Career path After completing this Emergency Medical Technician - Paramedicine Studies Course you will have a variety of careers to choose from: Paramedic - £24K to 40K/year. Emergency Medical Technician - £20K to 35K/year. Ambulance Care Assistant - £18K to 25K/year. Emergency Dispatcher - £18K to 30K/year. Healthcare Assistant - £17K to 23K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.