3939 Courses

RQF Level 3 Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults The RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course is designed to provide individuals with the knowledge and understanding necessary to safeguard and protect those who are vulnerable. This course focuses on developing an awareness of the signs of abuse, the importance of reporting concerns, and the steps to take to ensure the safety and well-being of individuals in need of protection. The course covers a range of topics related to safeguarding and protecting children, young people, or vulnerable adults. Here is a description of what the course may include: Understanding Safeguarding: Participants will gain an understanding of what safeguarding means, why it is important, and the legal and regulatory frameworks that govern safeguarding practices. They will learn about the different types of abuse, including physical, emotional, sexual, and financial abuse, as well as neglect and exploitation. Recognising Signs of Abuse: Participants will learn how to recognize the signs and indicators of abuse and harm in children, young people, or vulnerable adults. They will understand the behavioural, physical, and emotional signs that may suggest abuse or neglect and the importance of early intervention. Reporting Concerns: Participants will learn about their roles and responsibilities in reporting concerns or suspicions of abuse. They will understand the appropriate procedures for reporting, the importance of confidentiality, and the agencies and organisations involved in safeguarding. Multi-Agency Collaboration: Participants will gain an awareness of the multi-agency approach to safeguarding and the importance of effective collaboration between professionals and organisations. They will learn how to work together to protect individuals and coordinate support services. Risk Assessment and Management: Participants will learn about the process of assessing and managing risks in safeguarding situations. They will understand the importance of risk assessment tools, risk management plans, and regular review processes. Support and Intervention: Participants will explore the types of support and interventions available for children, young people, or vulnerable adults who have experienced abuse or are at risk. They will learn about safeguarding policies and procedures, advocacy services, and the role of professionals in providing support and protection. Successful completion of the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course indicates that participants have developed a solid understanding of safeguarding principles and practices. It equips individuals with the knowledge and skills to contribute to the safeguarding process, identify potential risks, and take appropriate action to protect those who are vulnerable. It's important to note that this course provides foundational knowledge and understanding of safeguarding, but it does not replace specialised training or qualifications required for specific safeguarding roles. It is advisable to check with relevant regulatory bodies or organizations in your sector to ensure that the course meets the specific requirements for your role or profession. Suitability - Who should attend? The RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course is suitable for individuals who work or aspire to work in roles that involve the care, support, or supervision of children, young people, or vulnerable adults. It is relevant to various sectors, including healthcare, social services, education, childcare, community work, and voluntary organizations. The course is designed to provide participants with a comprehensive understanding of safeguarding principles and practices, enabling them to contribute to the protection and well-being of those who are vulnerable. It is particularly relevant for individuals in roles such as: Social Workers and Social Care Professionals: The course equips social workers and professionals working in social care settings with the necessary knowledge and skills to effectively safeguard children, young people, or vulnerable adults under their care. Healthcare and Allied Health Professionals: Healthcare professionals, such as nurses, doctors, psychologists, counselors, and therapists, who work with children, young people, or vulnerable adults can benefit from the course to enhance their understanding of safeguarding and protection. Teachers and Education Professionals: Teachers, teaching assistants, and other education professionals who interact with children and young people in schools, colleges, or other educational settings can benefit from the course to enhance their awareness of safeguarding issues and their role in protecting students. Childcare and Youth Work Practitioners: Individuals working in childcare settings, youth clubs, after-school programs, and similar environments will find the course valuable in understanding the specific safeguarding needs and responsibilities associated with their work. Volunteers and Community Workers: Volunteers and community workers involved in activities or programs that involve children, young people, or vulnerable adults can gain essential knowledge and skills through the course to ensure the safety and well-being of those they support. It's important to note that while the course provides valuable knowledge and understanding of safeguarding principles, it may not fulfil specific regulatory or professional requirements for certain roles. Depending on the sector and specific job responsibilities, additional or specialized training may be necessary. It is advisable to consult with relevant regulatory bodies or organisations in your sector to determine the specific training requirements for your role. Overall, the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course is suitable for individuals seeking to enhance their understanding of safeguarding principles and their ability to contribute to the protection and well-being of vulnerable individuals in a professional capacity. Outcome / Qualification etc. The RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course aims to achieve several learning outcomes for participants. Understanding of Safeguarding Principles: Participants will develop a thorough understanding of safeguarding principles and concepts. They will learn about the legal and regulatory frameworks governing safeguarding, the importance of promoting the welfare of children, young people, or vulnerable adults, and the responsibilities of individuals and organizations in safeguarding. Recognition of Signs of Abuse: Participants will be able to recognize the signs, symptoms, and indicators of abuse, harm, or neglect in children, young people, or vulnerable adults. They will develop the skills to identify potential risks and respond appropriately to safeguard those in need of protection. Knowledge of Reporting Procedures: Participants will learn about the procedures for reporting concerns or suspicions of abuse. They will understand the importance of timely reporting, maintaining confidentiality, and following the appropriate channels to escalate concerns to relevant authorities or designated safeguarding officers. Awareness of Multi-Agency Collaboration: Participants will gain an understanding of the multi-agency approach to safeguarding and the importance of effective collaboration between professionals, agencies, and organizations. They will learn how to work together to share information, coordinate interventions, and ensure the safety and well-being of children, young people, or vulnerable adults. Risk Assessment and Management: Participants will acquire knowledge and skills in conducting risk assessments related to safeguarding. They will understand the principles of risk management and the steps involved in creating and implementing effective safeguarding plans. Promotion of a Safe and Supportive Environment: Participants will learn strategies for creating safe and supportive environments for children, young people, or vulnerable adults. They will develop an awareness of the importance of promoting dignity, respect, and equality in all interactions, and understanding the impact of trauma and adverse experiences on individuals. Successful completion of the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course indicates that participants have gained the necessary knowledge and understanding to contribute to safeguarding efforts and protect those who are vulnerable. It provides individuals with the skills and confidence to recognize signs of abuse, respond appropriately, and work collaboratively with other professionals to ensure the safety and well-being of children, young people, or vulnerable adults. It's important to note that while the course provides valuable knowledge and skills, it does not confer specialized safeguarding qualifications or replace the need for ongoing training and professional development. Regular updates and continuous learning are essential to stay informed about current best practices, legislative changes, and emerging safeguarding issues in order to effectively protect and support vulnerable individuals. Training Course Content Module 1 Introduction Module 2 Safeguarding legislation and guidance Module 3 Indicators of abuse or neglect Module 4 Making judgements Module 5 Communicating worries and concerns Module 6 Roles and responsibilities Module 7 Sharing information Module 8 Allegations and complaints Module 9 Reporting allegations and complaints Module 10 Course assessment and closure MODULE 1 INTRODUCTION Session content Trainer/Assessor introduction Learner introductions Course syllabus Learning outcomes Assessment criteria Session duration 20 minutes MODULE 2 SAFEGUARDING LEGISLATION AND GUIDANCE Session content Introduction to safeguarding Definitions Assessment framework Case study one - The Victoria Climbié inquiry Safeguarding statistics Safeguarding legislation and guidance Session duration 50 minutes MODULE 3 INDICATORS OF ABUSE OR NEGLECT Session content Definitions Types of abuse Characteristics of abuse Indicators of abuse Female genital mutilation (FGM) Terrorism, extremism and radicalisation County line gangs Electronic media abuse Vulnerability of babies Vulnerability of disabled children Case study two - Judith Session duration 50 minutes MODULE 4 MAKING JUDGEMENTS Session content A child focus Case study three - scenario statements Child development Children’s views Session duration 50 minutes MODULE 5 COMMUNICATING WORRIES AND CONCERNS Session content Silencing factors Barriers to sharing worries Who are children likely to turn to? Characteristics of adult’s children can trust How concerns can arise Session duration 45 minutes MODULE 6 ROLES AND RESPONSIBILITIES Session content Agency involvement Safeguarding roles Local Safeguarding Boards Local Authority Designated Officer (LADO) Social care services Multi-Agency Safeguarding Hubs (MASH) Safeguarding policy Session duration 45 minutes MODULE 7 SHARING INFORMATION Session content Confidentiality How concerns are raised Deciding to share information The seven golden rules to sharing information Session duration 30 minutes MODULE 8 ALLEGATIONS AND COMPLAINTS Session content Factors preventing disclosure Methods of disclosure Responding to disclosure Safeguarding failings Recording information Referral information Session duration 40 minutes MODULE 9 REPORTING ALLEGATIONS AND COMPLAINTS Session content Allegations and complaints in the workplace Reducing the risk of complaints Propriety and behaviour Duty of care Physical and sexual contact Children in distress One to one situations First Aid and medication Photography and video Use of personal living space Personal care Session duration 50 minutes MODULE 10 COURSE CLOSURE AND ASSESSMENT Session content Course summary Assessment paper Course evaluation Course closure Session duration 40 minutes Course delivery details The delivery of the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course includes a combination of theoretical learning, interactive activities, case studies, and discussions. Here are some delivery methods for this course: Classroom-Based Training: Many training providers offer classroom-based training where participants attend in-person sessions led by qualified instructors. These sessions typically involve interactive lectures, group discussions, case studies, and practical exercises. Participants have the opportunity to ask questions, share experiences, and engage in activities that facilitate learning about safeguarding and protection. Blended Learning: Some providers offer a blended learning approach, combining online modules with in-person workshops or practical sessions. Participants may complete self-paced online modules to gain foundational knowledge about safeguarding principles and concepts. The in-person sessions provide opportunities for group work, role-playing scenarios, and application of knowledge in real-world situations. This approach allows for flexibility and self-paced learning while ensuring practical aspects are adequately addressed. E-Learning: Some providers may offer the course entirely online, utilizing e-learning platforms. Participants access online modules, interactive lessons, multimedia resources, and quizzes to learn about safeguarding and protecting children, young people, or vulnerable adults. Online discussion forums may also be available to facilitate interaction and knowledge sharing among participants. However, it is important to ensure that practical aspects and case studies are adequately covered in the online format. Work-Based Learning: In certain cases, the course may be delivered in a work-based learning format. This involves participants applying their learning directly within their workplace or relevant settings. They may be required to complete assignments, case studies, or projects that demonstrate their understanding of safeguarding principles and their ability to apply them in practice. Regardless of the delivery method, it is important for the course to align with the requirements and guidelines set by the regulatory bodies overseeing safeguarding and protection training. This ensures that participants receive comprehensive and standardized training that meets industry standards. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies After completing the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course, there are several potential pathways for further studies and professional development. Here are some options to consider: Advanced Safeguarding Training: To deepen your knowledge and skills in safeguarding, you can pursue advanced training courses that focus on specific areas of safeguarding. These courses may cover topics such as child protection, domestic violence, mental health, substance abuse, or safeguarding in specific settings like healthcare or education. These courses provide specialized knowledge and enhance your expertise in safeguarding practices. Specialist Safeguarding Qualifications: There are various specialist qualifications available in the field of safeguarding that can further enhance your professional standing and expertise. Examples include the Level 4 Certificate in Advanced Practitioner in Safeguarding Children or the Level 4 Award in Leading the Internal Quality Assurance of Assessment Processes and Practice for Safeguarding and Protecting Children and Young People. Continuous Professional Development (CPD): Engaging in continuous professional development is crucial for staying updated with the latest research, best practices, and legislative changes in safeguarding. You can attend seminars, workshops, conferences, or webinars related to safeguarding and protection. Additionally, reading relevant publications, participating in online forums or discussion groups, and networking with professionals in the field can all contribute to your ongoing learning and development. Higher Education Programs: If you aspire to advance your career in safeguarding or pursue leadership roles, you may consider higher education programs such as a bachelor's or master's degree in areas like social work, counselling, psychology, or child protection. These programs provide in-depth knowledge and research opportunities to further your understanding of safeguarding and contribute to the field through academic work. Supervision and Mentoring: Seeking regular supervision or mentoring from experienced professionals in the field can provide valuable guidance, support, and a platform for reflective practice. Supervision sessions allow for discussing complex safeguarding cases, ethical dilemmas, and personal development as a safeguarding practitioner. Specialised Roles: Depending on your career goals and interests, you may explore specialised roles within the field of safeguarding. This could involve working as a designated safeguarding officer, child protection advisor, safeguarding trainer, or consultant. These roles may require additional training, experience, and qualifications to meet specific job requirements. It's essential to stay updated with the requirements and guidelines of the regulatory bodies and organizations relevant to your sector. They may have specific recommendations or requirements for continuing studies and professional development in safeguarding. Additionally, consulting with your employer, professional networks, or industry associations can provide insights into the recommended pathways for ongoing learning and career progression in safeguarding.

Designed for those passionate about supporting students with Special Educational Needs, this comprehensive program will empower you with the knowledge and skills needed to excel in this Vital role. You will learn various SEN conditions, effective communication strategies and personalised learning approaches. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to special educational needs (SEN) teaching Demonstrate the statutory and regulatory context for SEN Understand how special educational needs & disabilities affect pupils' participation and learning. Know how to apply the teaching strategies and approaches for pupils with special educational needs. Understand drawing up inclusive whole-school policies and procedures for SEN. Know how to develop a whole-school policy on assessment. Know the roles and functions of the board of management. Understand how to become a school shadow support teacher. Demonstrate the national minimum standards for residential special schools Know how to provide personalised learning assistance for individuals Level 3 SEN Teaching Assistant Course Overview If you are willing to teach children with special education needs and want to kickstart your career in the same profession, you can opt for this Level 3 SEN Teaching Assistant Course. The Special Educational Needs and Disability Code of Practice outline the legal requirements and statutory guidelines that schools, local governments and teachers must follow in order to identify and address SEN in the students they support or teach. This SEN teaching assistant training online course will help you understand the different ways and techniques to teach children with physical impairment, speech difficulty or conditions such as autism and dyslexia. This SEN teaching assistant level 3 course will provide you with the essential skills and basic teaching strategies required for assisting students with learning disabilities. Upon successful completion of this Level 3 SEN Teaching Assistant Course, you will learn various teaching strategies, approaches and regulations that are put in place for students with special educational needs, and develop the skills required to become a confident SEN teaching assistant.  Please contact us for more information. Who should take this course? This Level 3 SEN Teaching Assistant Course is primarily aimed at: SENco SEN tutor SEN teaching assistant Aspiring SEN teaching assistant Learning support assistant Parents of children with learning disabilities Anyone associated with the SEN teaching industry This course is, however, not limited to a particular profession or line of work. Anyone eager to understand how to support the learning and growth of children and teenagers with special educational needs may also find it helpful. Entry Requirements  There are no academic entry requirements for this Level 3 SEN Teaching Assistant Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection Assessment Method  This Level 3 SEN Teaching Assistant Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Join our comprehensive Early Years Foundation Stage (EYFS) Teaching and Paediatric First Aid Training Course Online. Course Curriculum Level 3 SEN Teaching Assistant Course (Updated Version) Module 1 - Introduction to SEN Teaching Module 1 - Introduction to SEN Teaching Module 2 - Communication Interaction Difficulties in Children with SEN Module 2 - Communication Interaction Difficulties in Children with SEN Module 3 - Cognition Learning Difficulties Module 3 - Cognition Learning Difficulties Module 4 - Social, Behavioural and Emotional Health Difficulties Module 4 - Social, Behavioural and Emotional Health Difficulties Module 5 - Sensory and Physical Needs Module 5 - Sensory and Physical Needs Module 6 - Legislation and Principles Module 6 - Legislation and Principles Module 7 - Information, Advice and Support Module 7 - Information, Advice and Support Module 8 - Working Together Module 8 - Working Together Module 9 - Early Years Providers Module 9 - Early Years Providers Module 10 - EYFS Module 10 - EYFS Module 11 - Primary Secondary Education Module 11 - Primary Secondary Education Module 12 - Further Education Module 12 - Further Education Module 13 - Preparation For Adulthood Module 13 - Preparation For Adulthood Module 14 - EHC Assessments and Plans Module 14 - EHC Assessments and Plans Module 15 - Equality, Diversity Inclusion Module 15 - Equality, Diversity Inclusion Module 16 - SEN Children Young People in Specific Circumstances Module 16 - SEN Children Young People in Specific Circumstances Module 17 - Disagreement Resolutions Module 17 - Disagreement Resolutions Module 18 - Conclusion Module 18 - Conclusion Level 3 SEN Teaching Assistant Course (Old Version) Module 1: Introduction To Special Educational Needs (SEN) Teaching Introduction To Special Educational Needs (SEN) Teaching Module 2: Statutory and Regulatory Context for SEN Statutory and Regulatory Context for SEN Module 3: Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Understanding How Special Educational Needs & Disabilities Affect Pupils' Participation and Learning Module 4: Teaching Strategies and Approaches for Pupils with Special Educational Needs Teaching Strategies and Approaches for Pupils with Special Educational Needs Module 5: Drawing Up Inclusive Whole-School Policies And Procedures For SEN Drawing Up Inclusive Whole-School Policies And Procedures For SEN Module 6: Developing A Whole-School Policy On Assessment Developing A Whole-School Policy On Assessment Module 7: Inclusive Education For Students With Special Educational Needs Inclusive Education For Students With Special Educational Needs Module 8: Leadership of Special Schools Leadership of Special Schools Module 9: National Minimum Standards For Residential Special Schools National Minimum Standards For Residential Special Schools Module 10: Role And Functions Of The Board Of Management Role And Functions Of The Board Of Management Module 11: Education Planning for Individual Students Education Planning for Individual Students Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What is an SEN teaching assistant course about? The word SEN refers to special educational needs, and an SEN teaching assistant helps students who have learning issues or face learning difficulties due to their behaviour and physical illness. In the SEN teaching assistant course, you will acquire the skills to become a successful SEN teaching assistant. Where Can I work apart from the school after completing this training? An SEN teaching assistant can work in the school and many places. Such as, they can work in the community centre, children's day care, home tutoring and more. How much does a SEN Teaching Assistant Earn in the UK? On average, they earn £23,400 per year or £12 per hour in the UK. However, it may vary depending on places, institutions and country. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. I made my payment. How will I get access to the Level 3 Teaching Assistant training course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. What are the skills needed to become a SEN Teaching Assistant? The SEN Teaching assistant profession could be challenging work. However, you can easily do this job with patience, affection for the children, and creativity. What are the SEN teaching assistant's responsibilities? An SEN teaching assistant has many responsibilities, such as: preparing lesson plans under supervision, looking after the physically challenged children inside and outside the classroom, guiding the children and more. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the certified certification, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The Level 3 Award in Education and Training AET (formerly known as PTLLS) is an introductory, knowledge based teaching qualification. It can be undertaken by individuals who are not yet in a teaching or training role (pre-service), or are currently teaching or training (in-service). This qualification is delivered on our online or classroom based learning platform with full tutor support throughout the course.

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The Level 4 Award in Immediate Life Support (RQF) is ideal for a wide range of healthcare professionals. This includes doctors, dental professionals, medical students, nurses, midwives, and physiotherapists who need an ILS qualification for their registration with regulatory bodies like the GMC, GDC, NMC, and HCPC. It's also perfect for those looking to advance in their careers or needing an ILS certification for new job opportunities.

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