723 Courses

Statistical data reveals that the divorce rate in the UK has been steadily increasing over the past few years. This highlights the need for trained professionals who can provide support and guidance to couples in crisis. If you are passionate about helping people, the Couples Therapy & Counselling course is the perfect opportunity to gain valuable knowledge and skills in this field. This Diploma in Couples Therapy & Counselling at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The curriculum of this Couples Therapy & Counselling course covers a wide range of topics, including communication, conflict resolution, intimacy, and adapting to changes. You will learn how to identify and address the issues that often cause problems in relationships. With this knowledge, you will be equipped to help couples work through their problems and move forward together. By completing this Couples Therapy & Counselling course, you will develop a deeper understanding of the dynamics of relationships and the challenges that couples face. You will also learn effective techniques for helping couples overcome these challenges and build stronger, more fulfilling relationships. Whether you are a professional looking to expand your skill set or someone who is simply interested in helping others, this Couples Therapy & Counselling course is an excellent choice. After this Couples Therapy & Counselling course, you will be able to learn: Understand the key principles of effective communication in relationships Identify and address the common sources of conflict in relationships Develop strategies for building intimacy and connection in relationships Recognise the importance of pre-marital counselling and its benefits Learn how to resolve conflicts in a healthy and productive manner Understand the impact of affairs on relationships and how to address them effectively Why Prefer This Couples Therapy & Counselling at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Couples Therapy & Counselling at QLS Level 5 course: Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Couples Therapy & Counselling at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Couples Therapy & Counselling course is for: Counsellors and therapists looking to expand their skill set Individuals interested in becoming a couples therapist Anyone looking to gain a deeper understanding of relationships and communication Requirements No prior background or expertise is required. Career path The Couples Therapy & Counselling course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Couples therapist: £40,000 to £60,000 Relationship counsellor: £24,000 to £40,000 Marriage therapist: £30,000 to £50,000 Family therapist: £28,000 to £45,000 Psychotherapist: £35,000 to £60,000 Mental health counsellor: £25,000-£40,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Couples Therapy & Counselling at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Couples Therapy & Counselling at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

This Diploma in Minute Taking at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Imagine sitting in a meeting, struggling to keep up with discussions and decisions being made. You find yourself missing crucial points and key actions. Not only is this frustrating, but it could also have significant consequences. Being able to take minutes accurately is an essential skill for any administrative professional, and this is where the Minute Taking Diploma comes in. This comprehensive course covers everything you need to know about minute taking, from preparation and meeting structure to decision-making and action-taking. You'll learn about the roles and responsibilities of a minute taker and gain tips on how to build your confidence in this crucial role. With a focus on technology, you'll also learn how to use digital tools to streamline the minute taking process. By the end of this minute taking course, you'll have the skills and knowledge necessary to take accurate minutes and ensure that nothing falls through the cracks. You'll also have the confidence to contribute effectively to meetings and provide valuable support to your team. After this Minute Taking Course, you will be able to learn: Understand the key principles of minute taking Prepare effectively for a meeting, including setting agendas and identifying key participants Follow the structure of a meeting and accurately record decisions and actions Identify the roles and responsibilities of a minute taker and contribute effectively to meetings Utilize technology to streamline the minute taking process Build your confidence in your ability to take minutes accurately Why Prefer This Minute Taking at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Minute Taking at QLS Level 5 course: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Minute Taking at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking course is for: Administrative professionals looking to improve their skills Executive assistants Personal assistants Secretaries Anyone responsible for taking minutes in meetings Those looking to pursue a career in administration or office management Requirements No prior background or expertise is required. Career path The Minute Taking at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Administrative Assistant: £18,000 - £24,000 Office Manager: £25,000 - £35,000 Executive Assistant: £28,000 - £40,000 Personal Assistant: £22,000 - £35,000 Secretary: £17,000 - £23,000 Project Coordinator: £23,000 - £32,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Minute Taking at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Overview   With the ever-increasing demand for Learning in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Learning may be.   Learning about Learning or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Learning. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Learning is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Learning How to Learn course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Learning How to Learn course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Learning How to Learn course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Learning, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Learning, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Learning, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Learning How to Learn course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Unpacking Your Mind Unpacking Your Mind 00:00 Module 2 - The Science of Memory The Science of Memory 00:00 Module 3 - Getting Onboard to Learn Getting Onboard to Learn 00:00 Module 4 - Becoming a Competent Learner Becoming a Competent Learner 00:00 Module 5 - Smart Brain Exercises Smart Brain Exercises 00:00 Module 6 - Learning through Mind-Mapping Learning through Mind-Mapping 00:00 Module 7 - Putting Learning into Practice Putting Learning into Practice 00:00 Module 8 - Key Principles and Techniques for Learning Key Principles and Techniques for Learning 00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before. Healthcare GDPR is an essential course for professionals in the healthcare industry. Learn how to effectively comply with UK data protection laws, maintain the privacy and security of patient information, and stay up-to-date on the latest trends in healthcare data protection. Discover how to build a robust healthcare GDPR strategy to protect sensitive information, minimise the risk of breaches, and ensure the privacy of patients. This Certificate in Healthcare GDPR Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! In health and social care organisations, there are more stringent regulations governing the collection, processing, and storage of personal data. Additionally, a healthcare GDPR training makes sure that a company efficiently protects patient information. You will learn the foundations of maintaining the integrity of healthcare data with this Healthcare GDPR course for the healthcare industry. Take our Healthcare GDPR course and get ready for: Understanding the General Data Protection Regulation (GDPR) and its implications for healthcare professionals Knowing how to handle personal data in accordance with GDPR regulations Being able to implement appropriate security measures to protect patient data Understanding the rights of patients under GDPR and how to respond to requests for access to their data Knowing how to handle data breaches and report them in accordance with GDPR requirements. Why Prefer This Healthcare GDPR at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Our Healthcare GDPR course is designed specifically for helping the learners to understand and comply with the General Data Protection Regulation (GDPR). Through interactive lessons and practical examples, you will learn about the key principles of GDPR and how they apply to the healthcare sector. You will also learn about the rights of patients under GDPR and how to handle their personal data in a compliant manner. Additionally, you will learn about the importance of implementing appropriate security measures to protect patient data, as well as how to handle and report data breaches. By the end of this Healthcare GDPR Training course, you will have the knowledge and skills needed to ensure compliance with GDPR in your healthcare practice. *** Course Curriculum *** Here is the curriculum breakdown of the Healthcare GDPR at QLS Level 3 course: Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed the Certificate in Healthcare GDPR Training at QLS Level 3 exam. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, including doctors, nurses, and other healthcare staff Those working in healthcare administration or management roles Those responsible for handling patient data in a healthcare setting Those interested in understanding the legal requirements for handling personal data in the healthcare sector Those looking to ensure compliance with GDPR in their healthcare practice. Requirements No prior background or expertise is required. Career path Compliance Officer - Average Annual Income £35,686 Data Protection Officer (DPO) - Average Annual Income £44,557 Healthcare Administrator - Average Annual Income £23,526 Healthcare Consultant - Average Annual Income £42,500 Legal Professional - Average Annual Income £43712 Certificates Certificate in Healthcare GDPR Training at QLS Level 3 Hard copy certificate - Included After successfully completing the Certificate in Healthcare GDPR Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Description Stoicism Diploma Introducing the Stoicism Diploma, a comprehensive online course that provides a deep and insightful exploration of Stoicism, an ancient Greek philosophy. This course is designed for anyone who is interested in understanding the principles of Stoicism and learning how to apply them in their own lives. Stoicism is a philosophical school that was founded in Athens in the 3rd century BCE. It teaches that the path to happiness lies in accepting the moment as it is, not allowing oneself to be controlled by desires for pleasure or fear of pain, and using reason to understand the world. Stoicism promotes virtues like wisdom, courage, justice, and temperance. The Stoicism Diploma begins with a thorough examination of what Stoicism is. This section introduces students to the key principles and beliefs that underpin this philosophical system. Students will learn about the Stoic worldview, a unique perspective on life and the universe that distinguishes this philosophy from others. A significant portion of the course is dedicated to the Stoic concept of ethics. It explores the Stoic understanding of what is morally right and wrong and provides insights into how Stoics approach ethical dilemmas. It also delves into the Stoic understanding of emotions, which are seen as judgments that we can control through reason and self-discipline. Conflict and suffering are inevitable parts of human existence. The Stoicism Diploma offers valuable insights into the Stoic approach to these challenges. By applying Stoic principles, students will learn how to navigate conflicts more effectively and find serenity in the face of suffering. Reason and wisdom are central concepts in Stoicism. The course explores how Stoics use reason to understand the world around them and make informed decisions. It delves into the Stoic concept of wisdom, which is seen as the highest virtue and the ultimate goal of a Stoic life. Mindfulness and meditation are key practices in Stoicism. The Stoicism Diploma teaches students how to practice mindfulness and meditation to gain a deeper understanding of their own thoughts and emotions and develop greater self-control. These practices can help students become more present in their lives and make more deliberate choices. Relationships are a fundamental part of human life. The course explores the Stoic approach to relationships, including friendships, romantic partnerships, and familial bonds. Students will learn how to apply Stoic principles to improve their relationships and find greater satisfaction in their connections with others. The Stoic legacy and influence are also examined in the Stoicism Diploma. This section provides an overview of how Stoicism has impacted Western thought and culture throughout history. It highlights the lasting influence of this philosophy and its relevance in the modern world. The course concludes with practical guidance on living a Stoic life. Students will learn how to apply Stoic principles in their everyday lives to find greater happiness and fulfillment. By embracing the Stoic worldview and practicing Stoic virtues, students can cultivate a more balanced and contented life. The Stoicism Diploma is a thought-provoking and enriching course that provides a comprehensive introduction to Stoicism. It offers valuable insights into this ancient philosophy and its enduring relevance. By completing the Stoicism Diploma, students will gain a deeper understanding of Stoicism and learn how to apply its principles in their own lives. What you will learn 1:What is Stoicism? 2:The Stoic Worldview 3:The Stoic Concept of Ethics 4:The Stoic Understanding of Emotions 5:The Stoic Approach to Conflict and Suffering 6:The Stoic Concept of Reason and Wisdom 7:The Stoic Practice of Mindfulness and Meditation 8:The Stoic Approach to Relationships 9:The Stoic Legacy and Influence 10:Living a Stoic Life Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Unlock the transformative power of Acceptance and Commitment Therapy (ACT) with our comprehensive training course. Explore the six core processes, tackle the dilemma of human suffering, and cultivate psychological flexibility for enhanced mental well-being. Ideal for mental health professionals and individuals seeking personal growth. Enrich your toolkit with practical exercises and gain insights into managing mental health through mindfulness and committed action. Join us on a journey to embrace acceptance, foster commitment, and navigate the complexities of the human experience.

Enjoy better jobs, marriages, satisfaction and more performance getting skills from winning with communication - master communication skills

Getting Started The OTHM Level 7 Diploma in Strategic Marketing aims to equip learners with the skills and knowledge required for effective marketing and branding strategies that can help organisations maintain their competitive edge. The course provides an integrated approach that combines theoretical concepts in marketing, branding, consumer behaviour, and digital communication management with practical activities. Upon completing the course, learners will have developed their strategic marketing management, branding, and consumer behaviour skills, enabling them to better implement their organisation's strategy. Key Benefits This qualification will bring you many vital benefits, such as;   Demonstrate an understanding of the practical value of these frameworks in a range of strategic business situations. Create frameworks for understanding and analysing strategic marketing processes in diverse organisational types, encountering different and changing marketing environments. Develop practical research and analytical capabilities in the market/driven strategy context, particularly in formulating value propositions in provider/customer relationships.   Key Highlights Would you like to pursue a career in marketing? Then, the OTHM Level 7 Diploma in Strategic Marketing mentoring practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The OTHM Level 7 Diploma in Strategic Marketing can open many career pathways including, but not limited to: Chief Marketing Officer; Est. Salary £97659p.a Marketing Manager; Est. Salary £ 53,277p.a Marketing Coordinator; Est. Salary £ 39,109p.a About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contemporary Issues and Principles of Marketing Reference No : Unit 1 - A/618/1614 Credit : 20 || TQT : 200 Hours This unit aims to teach learners to evaluate the impact of emerging marketing challenges and develop future marketing strategies using principles in different contexts. UNIT2- Consumer Behaviour & Market Communications Reference No : Unit 2 -F/618/1615 Credit : 20 || TQT : 200 Hours This unit aims to develop learners' theoretical and practical understanding of processes and factors that influence the consumer behaviour of individuals and organisations. UNIT3- Digital and Social Media Marketing Reference No : Unit 3 - J/618/1616 Credit : 20 || TQT : 200 Hours This module teaches learners a practical introduction to digital and social media technologies and how to use social media for branding and communication goals effectively. UNIT4- Contemporary Challenges and Strategic Marketing Reference No : Unit 4 - L/618/1617 Credit : 20 || TQT : 200 Hours The module provides a comprehensive examination of all the major components of marketing strategies marketing and their integration into organisations for continued success in a highly competitive market UNIT5- Strategic Brand Management Reference No : Unit 5 - R/618/1618 Credit : 20 || TQT : 200 Hours This unit aims to develop learner's understanding of the key principles that underpin managing brands and brand equity and how to do marketing from a branding perspective. UNIT6- Marketing Research Project Reference No : Unit 6 -Y/618/1619 Credit : 20 || TQT : 200 Hours This unit teaches research skills like proposal writing, literature review, data collection, questionnaire design, SPSS analysis, and qualitative data analysis. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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