636 Courses

In the fast-paced world of hospitality, mastery of every detail sets the elite apart. Imagine a realm where every surface gleams, every fabric breathes freshness, and every corner whispers of meticulous care. It's not just about cleaning; it's about crafting an experience, a symphony of comfort and luxury orchestrated by the unseen hands of housekeeping virtuosos. Key Features: CPD Certified Developed by Specialist Lifetime Access Delve into the artistry of housekeeping principles, where every swipe of a cloth and every tidbit of inventory control become strokes on the canvas of guest satisfaction. From the grandeur of planning and organizing entire departments to the nuanced dance of carpet maintenance and window cleaning, this course unveils the secrets behind seamless operations. It's not just about keeping things clean; it's about understanding the heartbeat of a bustling hotel, where staffing becomes a choreography of talent and standard operational procedures are the silent guardians of excellence. And amidst it all, don't forget the delicate rhythm of laundry operations, where cleanliness meets efficiency in a ballet of linens and towels. With health and safety as the guiding stars, embark on a journey where every detail matters, and every lesson learned is a step closer to perfection. Course Curriculum Module 01: Introduction To Housekeeping Module 02: Housekeeping Principles Module 03: Understanding Staff Duties Module 04: Cleaning Module 05: Inventory Control Module 06: Planning & Organising The Housekeeping Department Module 07: Understanding Budgeting Module 08: Carpet Maintenance Module 09: Wall, Ceiling And Window Cleaning And Maintenance Module 10: Staffing Module 11: Standard Operational Procedures In Hotel Housekeeping Module 12: Laundry Operation In Hotel Module 13: Health And Safety Learning Outcomes: Master housekeeping principles to ensure efficient cleaning operations in hospitality. Understand staff duties for seamless coordination within the housekeeping department. Implement effective inventory control techniques to manage supplies efficiently. Plan and organize housekeeping departments for optimal workflow and productivity. Gain insight into budgeting processes specific to housekeeping operations. Ensure health and safety compliance through standard operational procedures and protocols. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Hospitality professionals seeking comprehensive housekeeping knowledge. Hotel managers aiming to enhance housekeeping department efficiency. Individuals pursuing careers in hotel housekeeping and maintenance roles. Students preparing for entry-level positions in the hospitality industry. Anyone interested in learning about housekeeping principles and practices. Career path Hotel Housekeeper Housekeeping Supervisor Laundry Attendant Cleaning Operative Facilities Coordinator Health and Safety Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

***Transform Yourself: From Beginner to Legal Secretary in One Course*** Did you know according to a recent report, the demand for Legal Secretaries is expected to grow by 5% in the next few years? This essential role provides the foundation for a successful legal career. If you're looking to step into the exciting world of law, this legal course comprehensive course equips you with the knowledge and skills to thrive as a Legal Secretary. This Legal Secretary - Legal Office Administration and Support course is designed to provide a theoretical grounding in all the key areas a Legal Secretary needs to excel. Through a series of engaging modules, you'll gain a thorough understanding of English Law, legal terminology, and essential secretarial practices. Learning Outcomes By the end of this Legal Secretary - Legal Office Administration and Support course, you will be able to: Gain a thorough understanding of the legal secretary's role and responsibilities within a legal practice. Develop a strong foundation in English Law and the legal systems that govern the UK. Master the fundamentals of contract law, tort law, wills & probate, property law, criminal law, and family law. Hone your skills in professional writing, document creation, proofreading, and editing. Learn effective meeting management, minute-taking techniques, and data management practices. Develop a comprehensive understanding of human rights and their application in legal contexts. Key Highlights for Legal Secretary - Legal Office Administration and Support Course: CPD QS Accredited Proficiency with this Legal Secretary course. After successfully completing the Legal Secretary course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Legal Secretary course. The online test with immediate results You can study and complete the Legal Secretary course at your own pace. Study for the Legal Secretary course using any internet-connected device, such as a computer, tablet, or mobile device. This Legal Secretary - Legal Office Administration and Support course is your gateway to a fulfilling career as a Legal Secretary. Throughout the course, you'll delve into various legal areas, including contract law, tort law, wills & probate, property law, criminal law, family law, and business law. You'll gain insights into the legal systems within the UK and explore the intricacies of legal documents. The Legal Secretary course also emphasizes the importance of communication, interpersonal skills, and organization, all essential for success as a Legal Secretary. Furthermore, you'll develop proficiency in document proofreading, editing, and minute-taking, ensuring accuracy and efficiency in your daily tasks. The Legal secretary course also covers essential secretarial skills like data management, record-keeping, and meeting management, equipping you to provide exceptional support to lawyers and legal teams. Curriculum Breakdown of the Legal Secretary - Legal Office Administration and Support Course Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Secretary - Legal Office Administration and Support course is suitable for: Individuals with an interest in a career in law. Those seeking to become a Legal Secretary. Professionals looking to enhance their legal knowledge and secretarial skills. Graduates seeking entry-level positions in the legal sector. Career changers interested in transitioning into the legal field. Anyone who wants to gain a foundational understanding of the legal system. Requirements There are no specific prerequisites for this Legal Secretary - Legal Office Administration and Support However, a basic understanding of legal terminology and strong written communication skills will be beneficial. Career path This Legal Secretary - Legal Office Administration and Support course provides a strong foundation for a fulfilling career as : Paralegal Legal Assistant Solicitor (with further qualifications) Legal Compliance Officer Legal Consultant Legal Case Manager ***Enroll today and take the first step towards becoming a successful Legal Secretary!*** Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Physiotherapy in ICU Guidelines Aims to  Acute Care and ICU Physical Therapy is a growing area of practice. This course is geared toward both the new/entry-level and advanced practice therapist to integrate the complexity of lines, tubes, and monitoring devices and optimize them to advance treatment options with patients. Learning Objectives At the end of this course, the participant will be able to: 1.Integrate information on invasive lines, tubes, and monitoring devices with patient presentation 2.Consider acute care and ICU safety guidelines for physical and occupational therapy intervention and exercise on the impact of patient care and outcomes 3.Explain physiological responses to exercise in order to safely monitor patients during ”high-intensity” treatment 4.Demonstrate integration and application of acute care competencies: safety, sound clinical decision-making, communication, and discharge planning  5.Discuss treatment approaches to creatively optimize patient physical functioning in the acute and ICU setting Who Should Enroll Physiotherapist Allied Healthcare professionals ICU nurses Course Agenda Introduction- 10 minutes Acute Care and ICU Safety and Feasibility- 15 minutes Lines, Tubes, and Monitors- 15 minutes Early Mobility and Physiological Response to Exercise in Critically Ill Patients- 20 minutes Case Presentation- 25 minutes Creative Treatment Approaches for the Acute/ICU Patient- 25 minutes Conclusion/Questions- 10 minutes Total: 120 minutes  CPD Credit Hours 2.0 Hours Resources 1-Month Access to Learning Resources Downloadable Course Material  CPD Certificate Presenter Speaker Bio: Katelyn Whitlock, PT, DPT Dr. Katelyn Whitlock is a practicing cardiovascular and pulmonary acute care and ICU physical therapist in Atlanta, GA. She graduated from Emory University’s Doctor of Physical Therapy Program in May of 2018. Following her DPT she completed the Emory Acute Care Residency in 2019. Prior to her DPT, she earned her bachelor's and master's degrees in Exercise Physiology from the University of Virginia. Currently, she is a primary therapist on the Heart Transplant, Lung Transplant, LVAD and ECMO team at EUH, is a course instructor in the DPT program at Philadelphia College of Osteopathic Medicine for Cardiovascular and Pulmonary Clinical Management and Pharmacology courses, and has ongoing research in the areas of ICU Physical Therapy and COVID-19. She sat for her Cardiovascular and Pulmonary Specialist Exam in February of 2022. Course Instructor About Physiotherapy Online Physiotherapy Online is a physiotherapist-owned educational company with a vision to create an ensemble of international educators to cater to undergraduate, postgraduate physiotherapy students as well as post professionals who are keen to advance or refesh their existing knowledge in varied specialities. As every student has a unique approach to learning, we have therefore created a library of bite sized chapters which may be accessed as an individual module or a course as a whole; self study webinars; live workshops for those who would like to get an in-person hands on immersive experience and audio books for those on the go.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Health and safety awareness training is mandatory for staff at all levels of an organisation. This is the ideal course to satisfy that requirement - a stimulating 'entry-level' programme explaining how health and safety should be managed in any working environment. The course outlines the basics of health and safety law and how organisations and individuals can become liable for health and safety offences. Roles and responsibilities for health and safety are discussed by reference to the key legislation and the expert trainer will explore with the delegates how these responsibilities are managed in practice in different types of organisation. The principles of risk assessment will be considered and their practical implementation discussed in relation to the management of the various hazards that are likely to be present in a typical workplace. This course will give staff: An understanding of health and safety law, liability and enforcement An explanation of the principles of health and safety management in the workplace and an understanding of who should be responsible for different aspects of health and safety A practical explanation of risk assessment and what constitutes a suitable and sufficient assessment A broad knowledge of the typical hazards in a workplace and how these should be managed 1 Overview of health and safety law Statute and civil law Liability and enforcement Statutory duties Contract law 2 Legislative framework The workplace - extent of responsibility / shared responsibility Relevant legislation 3 Management of Health and Safety Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Workplace (Health, Safety and Welfare) Regulations 1992 Accident Reporting (RIDDOR) Consultation with Employees and Safety Committees 4 Risk management within your organisation Business risk management Health and safety risk management The principles of risk assessment Transferring the risk to contractors and third parties 5 Risk assessment exercise - 'Challenge Anneka' 6 Managing the hazards in the workplace Work equipment Lifting equipment Display screens Manual handling Fire Chemicals (COSHH) Personal protective equipment (PPE) 7 Practical exercise - Workplace inspection 8 Questions, discussion and review

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Duration 1 Days 6 CPD hours This course is intended for This is an entry level course, no experience necessary Overview In this course the student will learn IAITAM Best Practice Library's 12 Key Process Areas (KPAs) The roles and responsibilities that affect an ITAM program ITAM core functional areas KPA indicators ITAM strategic positioning How ITAM can be brought into other frameworks The Certified Asset Management Professional (CAMP) Course is designed to impart an extensive overview of IT Asset Management (ITAM) best practices and processes as well as ways to embrace multiple organizational frameworks such as ITAM & IT Service Management (ITSM). This course includes the comprehensive online examination necessary for achieving CAMP Certification. Course Outline The 12 IAITAM KPAs for ITAM ITAM Business Practices Find Savings Core Functional Areas Software Asset Management Hardware Asset Management ITAM Program Core Functional Components ITAM Roles and Responsibilities Program Management Acquisition Management Asset Identification Management Communication & Education Management Compliance Management Disposal Management Documentation Management Financial Management Legislation Management Policy Management Project Management Vendor Management Additional course details: Nexus Humans Certified Asset Management Professional (CAMP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Asset Management Professional (CAMP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn the ins and outs of proofreading as well as crafting that flawless content with our expertly structured Proofreading & Copy editing course (with a special price, act quick the time's running out!). This course covers all the fundamentals of copy editing and proofreading, as well as the publishing process from the viewpoint of an expert. You will be exposed to trustworthy sources for grammar and spelling throughout the course, which will help you advance your proficiency to an entirely new degree. In addition, when you study the finest techniques for expert copy editing, you'll be alerted to several typical copywriting errors. Key Features of this Proofreading & copy editing course : This Proofreading & Copy editing course is CPD Certified Developed by Specialist Lifetime Access As you progress through the Proofreading & Copy editing course modules, witness the metamorphosis from adept proofreading to seasoned copy editor. Introduce the delicate dance of copy editing basics, a ballet where every comma pirouettes and each sentence is choreographed for maximum impact. Language precision takes center stage, where every word choice becomes a brushstroke on the canvas of communication. But This Proofreading & Copy editing course doesn't stop there - delve into the detective work of verifying facts, ensuring that the narrative not only sings but speaks the truth. Your journey concludes with a flourish, where career development and tantalising job opportunities beckon. The allure of the written word awaits your command - are you ready to wield the power of linguistic finesse? Course Curriculum Proofreading & Copy editing course: Module 01: Essentials of Proofreading Learn fundamental techniques and principles for effective proofreading, honing skills crucial for error detection and correction. Module 02: Implementing the Style Guide Master the application of style guides, ensuring consistency and adherence to established writing conventions across various documents. Module 03: Spelling and Grammar Mastery Develop proficiency in identifying and rectifying spelling and grammar errors, enhancing the clarity and professionalism of written content. Module 04: Proofreading in Print Explore specialized techniques tailored for proofreading printed materials, ensuring accuracy in traditional publishing formats. Module 05: On-Screen Proofreading Techniques Acquire strategies for proofreading digital content, optimizing efficiency and accuracy in the electronic editing process. Module 06: Basics of Copy Editing Delve into the foundational principles of copy editing, focusing on refining language and structure while maintaining authorial intent. Module 07: Language Precision in Copy Editing Refine your ability to scrutinize language choices, ensuring precision and coherence in written communication through meticulous editing. Module 08: Ensuring Accuracy and Verifying Facts in Copy Editing Learn methods for fact-checking and verifying information, crucial for maintaining credibility and reliability in edited texts. Module 09: Commencing and Concluding Copy Editing Tasks Gain insights into the effective initiation and closure of copy editing projects, managing workflow and delivering polished final products. Module 10: Legal Checks in Copy Editing Navigate legal considerations in Copy editing, understanding copyright laws, libel issues, and other legal implications pertinent to written content. Module 11: Career Development and Job Opportunities Explore avenues for professional growth and advancement in the Copy editing industry, identifying potential career paths and networking opportunities. Learning Outcomes Proofreading & Copy editing course: Essentials Mastery: Apply key proofreading skills for error-free content production. Style Guide Implementation: Demonstrate proficiency in adhering to established copy editing guidelines. Spelling Precision: Attain mastery in identifying and correcting spelling and grammar errors. Print Proofreading Skills: Execute effective proofreading techniques for printed materials. On-Screen Mastery: Utilise advanced on-screen proofreading techniques for digital content. Copy Editing Proficiency: Apply fundamental copy editing principles for polished and accurate documents. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Proofreading & Copy editing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Proofreading & Copy editing. Moreover, this course is ideal for: Aspiring Editors Writers and Journalists Communication Professionals Content Creators Entry-level Editorial Staff Requirements There are no requirements needed to enrol into this Proofreading & Copy editing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Proofreading & Copy editing course. Career path After finishing this Proofreading & Copy editing course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Proofreading & Copy editing are: Editorial Assistant - £20K to 25K/year. Content Editor - £25K to 35K/year. Copywriter - £22K to 40K/year. Proofreader - £20K to 30K/year. Publishing Assistant - £18K to 24K/year. Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your professional game to the next level? 🚀 Introducing our comprehensive course: 'Workplace Professionalism'! Whether you're a seasoned professional looking to refine your skills or a newcomer eager to make a lasting impression in the corporate world, this course is designed to equip you with the essential tools and mindset for success.   👔 Unlock Your Potential: In today's competitive job market, professionalism isn't just a desirable trait - it's a necessity. Our course delves into the core principles of workplace professionalism, empowering you to navigate the intricacies of professional environments with confidence and finesse. From effective communication to ethical decision-making, you'll gain invaluable insights that will set you apart from the crowd.   📚 Comprehensive Curriculum: Our expertly crafted curriculum covers a wide range of topics essential for thriving in any professional setting. Learn how to cultivate a positive attitude, master the art of time management, and develop strong interpersonal skills that foster collaboration and teamwork. With engaging lectures, interactive exercises, and real-world case studies, you'll acquire practical knowledge that you can apply immediately in your professional life.   🎓 Who is this for?: This course is ideal for professionals at all stages of their careers, including recent graduates entering the workforce, mid-level managers aiming for advancement, and seasoned executives seeking to refine their leadership skills. Whether you work in corporate, nonprofit, government, or entrepreneurial sectors, the principles of workplace professionalism are universally applicable.   🌟 Benefits of Taking the Course: Enhance your professional image and credibility Build strong relationships with colleagues, clients, and stakeholders Improve your productivity and efficiency in the workplace Navigate workplace conflicts and challenges with grace and diplomacy Position yourself for career advancement and leadership opportunities   💼 Career Path: The skills and knowledge gained from our 'Workplace Professionalism' course can open doors to a variety of exciting career paths. Whether you aspire to climb the corporate ladder, launch your own business, or make a meaningful impact in your community, professionalism is the cornerstone of success in any endeavor. From entry-level positions to executive leadership roles, employers value professionals who exemplify integrity, professionalism, and a commitment to excellence.   🔍 Invest in Your Future: In today's dynamic and fast-paced work environments, investing in your professional development is more important than ever. By enrolling in our 'Workplace Professionalism' course, you're not just investing in yourself - you're investing in your future success and fulfillment. Join thousands of professionals around the world who have transformed their careers with our proven curriculum.   Don't let opportunities pass you by - elevate your professional presence and unlock your full potential with our 'Workplace Professionalism' course. Enroll today and take the first step toward a brighter, more prosperous future! 🌟 Course Curriculum Module 1 Introduction to Workplace Professionalism Introduction to Workplace Professionalism 00:00 Module 2 Communication Skills Communication Skills 00:00 Module 3 Ethics and Integrity in the Workplace Ethics and Integrity in the Workplace 00:00 Module 4 Teamwork in the Workplace Teamwork in the Workplace 00:00 Module 5 Time Management and Productivity in the Workplace Time Management and Productivity in the Workplace 00:00 Module 6 Communication and Interpersonal Skills in the Workplace Communication and Interpersonal Skills in the Workplace 00:00 Module 7 Professional Development and Career Growth in the Workplace Professional Development and Career Growth in the Workplace 00:00 Module 8 Leadership in the Workplace Leadership in the Workplace 00:00 Module 9 Collaboration in the Workplace Collaboration in the Workplace 00:00 Module 10 Time Management and Productivity in the Workplace Time Management and Productivity in the Workplace 00:00