34169 Courses

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Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

Duration 3 Days 18 CPD hours This course is intended for This course is primarily for Developers, Developer Consultants, Help Desk/COE Support, Program/Project Manager, System Administrators, System Architects, and Technology Consultants. Overview Explaining scenarios and processes in SAP NetWeaver process integrationIdentify the technical communications modes and processesExplain business scenarios and the business hierarchy used by SAP In this course, students learn how to explain scenarios & processes in SAP NetWeaver process integration. They learn how to identify the technical communications modes & processes, as well as explain business scenarios & the business hierarchy used by SAP. Integration Basics Explaining Scenarios and Processes in SAP NetWeaver Process Integration Explaining Technical Communication Modes and Processes Explaining Business Scenarios Classical System-to-System Communication Communicating Between Two SAP Systems Communicating Between Two Non-SAP Systems Communicating Using Business Application Programming Interfaces (BAPIs) Communicating Using IDocs Processing IDocs Web Services Processing HTTP Requests Describing Simple Object Access Protocol (SOAP) Basics Analyzing Different Web Services Describing Inside-Out and Outside-In Web Services Explaining Service Oriented Architecture (SOA) Integration Technologies: On-Premise Process Integration (Design Time) Processing Integration Middleware Tools (PI Dual Stack) Installing Dual-Stack or Single-Stack Options Securing Objects Creating PI Objects Explaining Design Objects Modeling PI Scenarios Creating an Integration Scenario Configuring an Integration Scenario Displaying the Configuration Objects in the Integration Directory Integration Technologies: On-Premise Process Integration (Runtime) Connecting SAP NetWeaver PI with Proxies Creating File Adapters Executing Configuration Objects Monitoring Tools Integration Technologies: On-Premise Process Orchestration (PO) Explaining Business Process Management (BPM) Explaining Process Orchestration (PO) Explaining Advanced Adapter Engine Extended (AEX) Explaining Business Rules Management (BRM) Integration Technologies: On Demand Explaining SAP HANA Cloud Integration (HCI) Describing Eclipse-Based Access Using the Web UI to Access HCI SAP NetWeaver Gateway Explaining the SAP NetWeaver Gateway Scenario Explaining the SAP NetWeaver Gateway Development View Accessing an Open Data (OData) Service Additional course details: Nexus Humans BIT100 SAP NetWeaver Integration Technology Overview training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT100 SAP NetWeaver Integration Technology Overview course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Consultants, Support, System Administrators Overview Upon completion of the course, students will be able to: Run a business process. Create a business process using the Graphical Process Modeler. Explain how to create a service configuration. Explain how to track an executable business process. Discuss the basics of Sterling B2B Integrator. This course teaches students techniques, tools, and recommended practices that can be used to run a business process, create a business process using the Graphical Process Modeler, explain how to create a service configuration, explain how to track an executable business process, and discuss the basics of Sterling B2B Integrator through a combination of lecture and hands-on labs. About IBM Sterling B2B Integrator High level overview of the Admin Console with an exercise to start the application XML and XPath Basics Review the basics of XML and XPath which is heavily used in the application Basic Business Process Concepts Reviewing what XML and XPath components are used to build business processes Reviewing how to manually execute a business process within the application Tracking and Troubleshooting Business Processes Exercises to demonstrate how to work with business process instances Graphical Process Modeler (GPM) Overview of the Graphical Process Modeler Exercises to walk through the development of a business process in the GPM Exercises for checking in, executing, and modifying business processes Introduction to Service Management Several exercises showcasing specific services/adapters and other functionality Best Practices Covers specific business process development methods that are best practice Mapping Introduction to the Map Editor and Standards Exercises to build and use an XML Encoder Map Typing Map Exercises to build and use a Typing Map Case Study Exercise to build an end-to-end solution using what was learned in previous exercises Tracking System Health Review of archiving, migrating, and deleting business processes Additional course details: Nexus Humans IBM Sterling B2B Integrator Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IBM Sterling B2B Integrator Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: - Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model - Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool - Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM - Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup - Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy - Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns - Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services - Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups - Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network - Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways - Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM - Describe additional considerations for deploying video endpoints in Cisco Unified CM - Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco© Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. Course Outline Exploring The Path To Collaboration Introducing Cisco Unified Communications Manager And Initial Parameters Xploring Endpoints And The Registration Process Exploring Codecs And Call Signaling Managing Users In Cisco Unified Communication Manager Describing A Basic Dial Plan Describing Class Of Service Enabling Endpoints And Features Describing The Cisco Isr As A Voice Gateway Exploring Cisco Unified Communication Manager Media Resources Reporting And Maintenance Exploring Additional Requirements For Video Endpoints Describing Cisco Unity Connection

Duration 2 Days 12 CPD hours This course is intended for This course is for network managers, resellers, systems administrators, client security administrators, systems professionals, and consultants who are charged with the configuration and day-to-day management of Symantec Endpoint Protection in a variety of network environments. Overview By the completion of this course, you will be able to: Manage Virus and Spyware Protection policies. Manage SONAR scans. Manage Firewall and Intrusion Prevention policies. Manage Application and Device Control policies. Manage System Lockdown. Manage Host Integrity. Manage Virtualized clients. This course is designed for the network, IT security, and systems administration professional tasked with implementing and monitoring virus and spyware protection, zero-day protection, and network threat protection solutions. Introduction Course overview The classroom lab environment Introducing Antivirus, Insight, and SONAR Virus and spyware protection needs and solutions Reputation and Insight Administrator-defined scans Auto-Protect Download Insight SONAR Included Virus and Spyware Protection policies Managing Virus and Spyware Protection Policies for Windows Configuring administrator-defined scans Configuring protection technology settings and scans Configuring e-mail scans Configuring advanced options Managing scanned clients Managing Virus and Spyware Protection Policies for Mac and Linux Configuring Virus and Spyware settings for Mac Configuring Virus and Spyware settings for Linux Configuring advanced options Managing Exception Policies Exceptions and exclusions Configuring the Exceptions policy Introducing Network Threat Protection The OSI model and network threats Network threat tools and attack methods Attack and mitigation Managing Firewall Policies Firewall policy overview Defining rule components Modifying firewall rules Configuring built-in rules Configuring protection and stealth settings Configuring Windows integration settings Managing Intrusion Prevention Policies Configuring network and browser intrusion prevention Managing custom signatures Compliance Management Application and Device Control System Lockdown Host Integrity Virtualization Introducing virtualization features Virtual image exception Network and vShield Shared Insight Cache Virtual client tagging Offline image scanner Windows Azure support Additional course details: Nexus Humans Symantec Endpoint Protection 12.X - Manage And Administer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Endpoint Protection 12.X - Manage And Administer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of the Carbon Black EDR server Identify the architecture and data flows for Carbon Black EDR communication Identify the architecture for a cluster configuration and Carbon Black EDR cluster communication Describe the Carbon Black EDR server data types and data locations Use the API to interact with the Carbon Black EDR server without using the UI Create custom threat feeds for use in the Carbon Black EDR server Perform the integration with a syslog server Use different server-side scripts for troubleshooting Troubleshoot sensor-side configurations and communication This course teaches you how to use the advanced features of the VMware Carbon Black© EDR? product. This usage includes gaining access to the Linux server for management and troubleshooting in addition to configuring integrations and using the API. This course provides an in-depth, technical understanding of the Carbon Black EDR product through comprehensive coursework and hands-on scenario-based labs. This class focuses exclusively on advanced technical topics related to the technical back-end configuration and maintenance Course Introduction Introductions and course logistics Course objectives Architecture Data flows and channels Sizing considerations Communication channels and ports Server Datastores SOLR database Storage configurations and data aging Partition states Postgres Modulestore EDR API CBAPI overview Viewing API calls in the browser Utilizing the API to access data Threat Intelligence Feeds Feed structure Report indicator types Custom threat feed creation and addition Syslog Integration SIEM support Configuration Troubleshooting Server-side scripts Server logs Sensor operations Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black EDR Advanced Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black EDR Advanced Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This certification is appropriate for anyone who is interested in working as a Scrum Master or for someone who is already a Scrum master in his organization. Scrum Master is an important role in any Scrum team and need not be a technology expert to be effective. Moreover, although Scrum is popular in the IT industry, it can be used effectively across different industries. The SBOK Guide, on which the SMC course is based on, can be used as an effective guide for implementation. Overview The participants will be prepared to take SMC™ certification exam and pass. Also they will be able to apply the concepts in their day to day job. This course guides & teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensures that Scrum processes are being followed. Successful candidates will be awarded the Scrum Master Certified (SMC?) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. Introduction Course Objectives Course Methodology Certification Schema Exam Format Overview of Agile Agile Manifesto Agile Principles What has Changed Agile Methods Overview of Scrum Definition and brief history of Scrum Why Scrum Scrum vs. Traditional Project Management Benefits of Scrum Overview of A Guide to the Scrum Body of Knowledge (SBOK? Guide) Framework of the SBOK? Guide Who uses the SBOK? Guide How to use the SBOK? Guide Scrum Flow Principles Empirical Process Control Self-organization Collaboration Value-based Prioritization Time-boxing Iterative Development Scrum Aspects Organization Business Justification Quality Change Risk Scrum Phases and Processes Initiate Plan and Estimate Implement Review and Retrospect Release Scaling Scrum Scaling Scrum for Large Projects Scaling Scrum for the Enterprise Transition to Scrum Mapping Traditional Roles To Scrum Maintaining Stakeholder Involvement Importance Of Executive Support Additional course details: Nexus Humans Scrum Master Certified (SMC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Scrum Master Certified (SMC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for technical professionals who will deploy or have deployed the Ultra M virtual packet core solution in their network, including: Systems engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the Ultra M hardware and software Describe the features covered in the OpenStack component overview and deployment architecture Describe the Ultra M deployment architecture and operation Describe the Virtualized Packet Core-Distributed Instance (VPC-DI) architecture and packet flow Deploy and operate Ultra M This course teaches you about the hardware components of the Cisco© Ultra M virtual packet core solution, including Cisco Nexus© spine and leaf switches and Cisco Unified Computing System. The course also covers the operation and administration of the Red Hat Enterprise Linux operating system in relation to the Ultra M Undercloud and Overcloud deployments. Cisco Ultra M Hardware and Topology Overview Cisco Ultra M Hardware Components Cisco Ultra M UCS Components Cisco Ultra M UCS Interfaces Cisco Ultra M Networking Components Cisco Ultra M Physical Network Topology OpenStack Deployment Architecture and Components OpenStack Overview Nova ? OpenStack Compute Service Glance ? OpenStack Image Service Neutron ? OpenStack Network Service Keystone ? OpenStack Identity Service Cinder ? OpenStack Block Storage Service OpenStack Horizon Dashboard Ultra M Services Platform Ultra Services Platform Architecture Ultra M VNF Architecture Ultra Automation Services (UAS) Elastic Services Controller OpenStack and Ultra Automation Services VPC-DI Overview and Operation Virtual Packet Core Evolution Ultra M Layer 3 Network Topology VPC-DI Network Topology VPC-DI Packet Flows Ultra M Installation and Deployment Reviewing the Ultra M System Components Planning the Network for Installation and Deployment Deploying Hyperconverged Ultra M Models Using UAS Deploying VNFs Using AutoVNF Ultra Automation Services Additional course details: Nexus Humans Cisco Ultra M Deployment and Operations v1.0 (SPMBL301) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Ultra M Deployment and Operations v1.0 (SPMBL301) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Linux Professional Institute Certification (LPIC-2) 202 training is suitable for individuals with roles of: System administrator Network administrator Technician DevOps Overview Upon successful completion of this course, students will be able to: configure BIND to function as an authoritative and as a recursive, caching-only DNS server install and configure a web server install and configure a proxy server, including access policies, authentication and resource usage set up a Samba server for various clients configure a DHCP server configure PAM to support authentication using various available methods perform queries and updates to an LDAP server configure a basic OpenLDAP server including knowledge of LDIF format and essential access controls manage an e-mail server, including the configuration of e-mail aliases, e-mail quotas and virtual e-mail domains configure an FTP server for anonymous downloads and uploads receive security alerts from various sources, install, configure and run intrusion detection systems and apply security patches and bugfixes configure a VPN (Virtual Private Network) and create secure point-to-point or site-to-site connections. This course prepares students to take the 202 exam of the LPI level 2 certification. To gain LPIC-2 certification, an individual should have an active LPIC-1 certification. Domain Name Server Basic DNS server configuration Create and maintain DNS zones Securing a DNS server HTTP Services Basic Apache configuration Apache configuration for HTTPS Implementing Squid as a caching proxy Implementing Nginx as a web server and a reverse proxy File Sharing Samba Server Configuration NFS Server Configuration Network Client Management DHCP configuration PAM authentication LDAP client usage Configuring an OpenLDAP server E-Mail Services Using e-mail servers Managing E-Mail Delivery Managing Mailbox Access System Security Configuring a router Managing FTP servers Secure shell (SSH) Security tasks OpenVPN Additional course details: Nexus Humans Linux Professional Institute Certification (LPIC-2) 202 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Linux Professional Institute Certification (LPIC-2) 202 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.