34563 Courses

We all know what it feels like to feel stressed and anxious at times. Our bodies are speaking to us constantly - all day long. So, take a journey with this Emotional Freedom Technique (EFT) course, tune in to your body to see what it's trying to tell you, and see how to set it free emotionally! This Diploma in Emotional Freedom Technique at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! Our Emotional Freedom Technique (EFT) course will provide you with all the information to help you get started right away with incredible stress relief techniques. They'll help to keep your mind and body relaxed. You will also be familiar with a powerful tool called tapping. Prepare yourself for self-care after going through this Emotional Freedom Technique (EFT) course - covering the simple basics as well as The Nine-Gamut Procedure. This Emotional Freedom Technique (EFT) course is a step-by-step approach to turning on the kind of relationship and well-being that you would like to have with your life. You will also learn how to treat yourself and your clients with an amazing energy routine. By the end of this Emotional Freedom Technique (EFT) program, you will be able to make changes to how you feel about negative emotions and can experience much more happiness and positivity in your life. So, pack your bags and get started with the Emotional Freedom Technique (EFT) course - to help yourself and others to live a better life! What you will learn from the course: Understand how and why EFT & TFT Tapping works. How to control anxiety with the Emotional Freedom Technique Help others to rid themselves of negative and disempowering emotions. Radically reduce the feeling of being overwhelmed and stressed. Taking Action on Allergies and Rashes. Enhance your skill in Age-Appropriate techniques for using the Emotional Freedom Technique with children. Letting go of worry. Easing Irritable Bowel Syndrome. Take a step toward a brighter future! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. **Course Curriculum** Here is the curriculum breakdown of the course: Module 01: What Is EFT (Emotional Freedom Technique)? Module 02: EFT and Emotions, The Brain (EFT with the body) Module 03: Emotional Freedom Technique Procedure Module 04: Detailed Instructions of Emotional Freedom Technique Module 05: Applying EFT to Physical Issues Module 06: Treating Children Module 07: EFT That Can Improve/ Heal Life & Tips Module 08: Doing Business Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Emotional Freedom Technique at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path The skills you gain through studying the Emotional Freedom Technique (EFT) course can progress your career by applying for - Clinical or counselling psychologist. Stress Management Consultants Clinical social worker. Rehabilitation Specialists Chiropractic Physicians. Psychiatrist. Mental health counsellor. Marriage and Family Therapists Chiropractic Physicians. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Emotional Freedom Technique (EFT) at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certification of Completion After successfully completing the Diploma in Emotional Freedom Technique (EFT) at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

>> 24 Hours Left! Don't Let the Spring Deals Slip Away - Enrol Now! << Are you struggling to estimate costs, quantities, and project timelines and deliver the information to clients? Are you looking for a way to improve your Building Quantity Surveying skills? If you are passionate about a career that enables you to move around sectors, gives opportunities to progress, and offers excellent compensation, then this building quantity surveying course is the right choice for you! Courses Are Included in this Building Quantity Surveying & Construction Cost Estimation (Estimator) Package: Course 01: Diploma in Building Quantity Surveying at QLS Level 5 Course 02: Certificate in Construction Site Supervisor at QLS Level 3 Course 03: Diploma in Construction Safety at QLS Level 5 Course 04: Construction Cost Estimation Diploma This comprehensive bundle combines four qualifications to give you a well-rounded understanding of cost management in construction. You'll gain the expertise to measure and calculate quantities of materials needed, understand construction health and safety regulations, oversee construction sites, and most importantly, create accurate cost estimates for building projects. Learning Outcomes of This Quantity Surveying & Cost Estimation Understand the legal framework and principles relevant to construction projects. Demonstrate knowledge of various procurement methods and contract administration. Gain insight into construction materials, methods, and technologies. Develop skills in accurately estimating project costs using relevant tools. Learn techniques for site investigation, organization, and layout planning. Address general site-related health and safety issues and implement safeguards. Learn safe practices for working at heights, in confined spaces, and around equipment. Identify and control chemical, biological, electrical, and fire hazards and much more. So, join us today and gear up for excellence with our Building Quantity Surveying & Construction Cost Estimation course Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Quantity Surveying & Cost Estimation Get a free student ID card with Quantity Surveying & Cost Estimation Training The Quantity Surveying & Cost Estimation is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Quantity Surveying & Cost Estimation course materials The Quantity Surveying & Cost Estimation comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** Course 01: Diploma in Building Quantity Surveying at QLS Level 5 01: Building Law Principles 02: Building Procurement & Contract Administration 03: Building Technology & Building Surveying 04: Cost Estimation 05: Elements & Factors Influencing Cost Estimation 06: Cost Management 07: Management of Materials for Construction 08: Building Pathology 09: Building Adaption 10: Report Writing 11: Legal Aspects Course 02: Certificate in Construction Site Supervisor at QLS Level 3 Module 01: Introduction to Construction Management Module 02: Preliminary Site Investigation & Site Organisation Module 03: Construction Site Layout Planning and Temporary Facilities Management Module 04: Site Management Module 05: Cost Management Module 6: Health and Safety in Construction Management Course 03: Diploma in Construction Safety at QLS Level 5 Module 01: Managing Health and Safety Module 02: Risk Assessment and Common Risks Module 03: Health and Safety at Work and the Laws Module 04: Reporting Accidents at Work Module 05: General Site Issues Module 06: Working at Height Module 07: Excavation Work and Confined Spaces Module 08: Work Equipment Module 09: Manual and Mechanical Handling Module 10: Chemical and Biological Health Hazards and Control Module 11: - Electrical Hazards and Control Module 12: - Fire Hazards and Control Course 04: Construction Cost Estimation Diploma Module 1- Introduction to Construction Management Module 2- Cost Estimation Module 3- Role of Cost Estimator and New Aspects of Cost Estimation Module 4 - Elements and Factors influencing Cost Estimation Module 5 -Cost Estimation in Construction Industry Module 6 - Cost Management Module 7 - Management of Material for construction Module 08: UK Tax on Property How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Quantity surveyors Site supervisors Project managers Estimators Builders Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Quantity surveyor Site manager Project manager Cost consultant Estimator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Building Quantity Surveying at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Limited Times Deal! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Food Labelling Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Certificate in Food Labelling Regulations Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Training course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Training program. Why Prefer Our Architectural Studies Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction to Food Labelling Why Food Labelling? History What Is a Food Labelling Policy? Stakeholders in Food Labelling Role of Governments, Producers and Consumers Module 02: General Principles of Food Labelling Food Supplements Fortified Foods Alcoholic Beverage Labelling Nutrition and Health Claims Module 03: Components of a Food Label Food Identity Ingredient Lists Quantitative Ingredient Declaration (Quid) Food Additives Labelling Allergenic Ingredients Date Marking Module 04: Nutrition Labelling Should Nutrition Labelling be Mandatory? Amount of Information Required Alternative Formats for Providing Nutrition Information Where is the Best Place to Put the Nutrition Label? How Important is the Presentation of the Information? Module 05: Enforcement Bodies and Relevant Legislation in the UK Local Government Food Authorities Wider Responsibilities of Local Food Regulators National Arrangements for Consumer Complaints about Food Labelling Outline of Relevant Legislation Relating to Food and Beverage Labelling Future Trends Module 06: UK Regulations and Laws on Food Labelling Food Standards: Labelling and Composition Food Labelling: Giving Food Information to Consumers Organic Foods Beef and Veal Loose Foods Food Supplements Food Allergens Country of Origin Module 07: Public Health and Food Safety Issues of Food Safety with Public Health Elements of Food Safety The Vital Risk Assessment Process Nutrition Policy Nutrition, Health and Related Claims Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Food Labelling Regulations Training at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Food Labelling Hard copy certificate - £89 After successfully completing the Certificate in Food Labelling Regulations Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Limited Times Deal! Offer Ends Soon; Hurry Up!! In the United Kingdom (UK), OCD affects approximately 1.2%of the population. Obsessive Compulsive Disorder (OCD) is a very common, chronic, and enduring disorder in which a person has irrepressible and recurring thoughts or obsessions and behaviours that they feel compelled to repeat. OCD can affect a person at a very young age from like a year and a half old, which persists lifelong, impacting a person's usual mental/physical peace and everyday lifestyle. This OCD Awareness course covers how OCD can influence someone's life and those around them, especially if left untreated. Offer your cherished ones the finest care you can and develop your OCD Awareness abilities to care for everyone around you. This training will help you prepare for your responsibilities easily. This OCD awareness course will guide you through the Signs, Symptoms, and Causes of OCD, as well as Identify and Treating Specific OCD Symptoms, Treatment for OCD, Treating Children with OCD, and more. So, don't delay any longer and seize this once-in-a-lifetime opportunity! Make your OCD awareness and care experience as simple as possible. Learning Outcomes: Explain obsessive-compulsive disorder and its many subtypes. Describe the symptoms of obsessive-compulsive disorder in children. List the advantages of utilising CBT with children and adolescents. List the most frequent OCD distortions. Establish the significance of preserving workplace health and safety. Recognize how OCD affects an individual's quality of life. Discuss living with OCD and how to deal with an OCD family member. This OCD Awareness at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This OCD Awareness Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the OCD Awareness course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Course Curriculum Module 01: Introduction to Obsessive-Compulsive Disorder (OCD): This module will introduce you to all the basics of OCD awareness to make yourself familiar with the condition. Module 02: Signs, Symptoms and Causes of OCD: This module will teach you the different signs, symptoms, and causes that come along with OCD. Module 03: Identifying and Treating Specific OCD Symptoms: This module will teach you how to identify OCD symptoms and also guide you through the treatments of specific symptoms of OCD. Module 04: Treatment for OCD: This module will teach you a wider range of treatments for OCD and how to care for it. Module 05: Treating Children with OCD: This module will raise more OCD awareness in children and how to treat it. Module 06: Overcoming OCD: This module will teach you the different ways to overcome OCD and how to care for it. Module 07: Relapse Prevention and Recovery: This module will teach you all about relapse prevention and recovery of OCD. Module 08: Living with OCD: This module will raise more OCD awareness and guide you through how to care for someone that has OCD and how to manage it if you have the disorder yourself. Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with an interest in health & care, regardless of their skill level A beginner support worker and healthcare assistant looking to learn the fundamental principles and techniques of health & care An experienced health and care assistant looking to improve their skills and learn new techniques Those who are interested in developing their health & care skills to treat OCD Anyone with a passion for health & care and OCD in real-world day-to-day tasks Requirements The OCD Awareness software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized certification. Career path Healthcare Assistant Support Worker Health & Care Professionals Senior Care Worker Emergency Care Assistant Psychological Wellbeing Practitioner Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in OCD Awareness at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in OCD Awareness at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now in this Data Analyst Course! Unlock the power of Data Analysis and become a master of insights with our Data Analyst (Data Analytics) course. Gain the Data Analyst skills to decipher complex datasets, extract valuable information, and make data-driven decisions that drive success as a Data Analyst. Join us on this Data Analyst (Data Analytics) course and embark on a journey to transform raw data into actionable intelligence, empowering businesses to thrive in the digital age with Data Analyst (Data Analytics) Courses Included in This Data Analyst (Data Analytics) Training: Course 01: Diploma in Data Analysis at QLS Level 5 Course 02: Diploma in Business Data Analysis at QLS Level 5 Course 03: SQL Masterclass: SQL For Data Analytics Learning outcome of this Data Analyst (Data Analytics) course: Master retail Data analytics for data-driven decisions. Uncover consumer behavior with retail psychology. Enhance retail performance through data analytics. Apply data-driven strategies for retail planning. Optimise inventory and product assortment in retail. Why Prefer This Data Analysis at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Get instant access to this Data Analyst (Data Analytics) course. Learn Data Analyst (Data Analytics) from anywhere in the world Data Analyst (Data Analytics) is affordable and simple to understand Data Analyst (Data Analytics) is entirely online, interactive lesson with voiceover audio Lifetime access to the Data Analyst (Data Analytics) course materials Data Analyst (Data Analytics) comes with 24/7 tutor support Start your learning journey straight away with this Data Analyst (Data Analytics) course and take a step toward a brighter future! Why Prefer This Data Analyst (Data Analytics) Course? FREE certificate on Data Analyst (Data Analytics) accredited by CPDQS Get instant access to this Data Analyst (Data Analytics) course. Learn Data Analyst (Data Analytics) from anywhere in the world Data Analyst (Data Analytics) is affordable and simple to understand Data Analyst (Data Analytics) is entirely online, interactive lesson with voiceover audio Lifetime Access to the Data Analyst (Data Analytics) course materials Data Analyst (Data Analytics) comes with Data Analysis Assessment Process of Data Analyst(Data Analytics) QLS Course: Assignment & MCQ Based 60% Marks to pass Instant Assessment Certificate of Data Analyst QLS Endorsed Certificate (additional cost) CPD Approved Certificate CPD 150 CPD hours / points Accredited by CPD Quality Standards Course 01- Data Analysis: Modifying a Worksheet 25:59 1: Insert, Delete, and Adjust Cells, Columns, and Rows Preview 10:08 2: Search for and Replace Data 08:38 3: Use Proofing and Research Tools 07:13 Working with Lists 37:47 4: Sort Data 10:03 5: Filter Data 09:49 6: Query Data with Database Functions 09:02 7: Outline and Subtotal Data 08:53 Analyzing Data 12:33 8: Apply Intermediate Conditional Formatting 06:50 9: Apply Advanced Conditional Formatting 05:43 Visualizing Data with Charts 38:03 10: Create Charts 13:18 11: Modify and Format Charts 12:16 12: Use Advanced Chart Features 12:29 Using PivotTables and PivotCharts 44:25 13: Create a PivotTable 13:28 14: Analyze PivotTable Data 12:00 15: Present Data with PivotCharts 07:35 16: Filter Data by Using Timelines and Slicers 11:22 Working with Multiple Worksheets and Workbooks 24:00 17: Use Links and External References 12:24 18: Use 3-D References 05:51 19: Consolidate Data 05:45 Using Lookup Functions and Formula Auditing 30:28 20: Use Lookup Functions 12:45 21: Trace Cells 09:05 22: Watch and Evaluate Formulas 08:38 Automating Workbook Functionality 35:27 23: Apply Data Validation 13:28 24: Search for Invalid Data and Formulas with Errors 04:06 25: Work with Macros 17:53 Creating Sparklines and Mapping Data 07:19 26: MapData 07:19 Forecasting Data 27:54 27: Determine Potential Outcomes Using Data Tables 08:47 28: Determine Potential Outcomes Using Scenarios 09:16 29: Use the Goal Seek Feature 04:16 30: Forecasting Data Trends 05:35 Course 02- Module 1: Introduction to Retail Analytics 32:03 31: Introduction to Retail Analytics Preview 32:03 Module 2: Retail Psychology 07:06 32: Retail Psychology 07:06 Module 3: Retail and Data Analytics 12:00 33: Retail and Data Analytics 12:00 Module 4: Benefits of Retail Analytics 16:26 34: Benefits of Retail Analytics 16:26 Module 5: Retail Strategy 09:44 35: Retail Strategy 09:44 Module 6: Retail Buying and Merchandising 11:27 36: Retail Buying and Merchandising 11:27 Module 7: Forecasting 23:27 37: Forecasting 23:27 Module 8: Retail Pricing 16:30 38: Retail Pricing 16:30 Module 9: Analytics Software 19:37 39: Analytics Software 19:37 Module 10: Supply Chain Management in Retailing 07:37 40: Supply Chain Management in Retailing 07:37 Module 11: The Sales Process and Dealing with Customers at the Checkout 04:57 41: The Sales Process and Dealing with Customers at the Checkout 04:57 Module 12: Selling in Multiple Channels 12:40 42: Selling in Multiple Channels 12:40 Module 13: Taking Trends and Targeting Customers Effectively 05:38 43: Taking Trends and Targeting Customers Effectively 05:38 Assessment (Optional) 12:00 44: MCQ Question 12:00 Order Your Certificate 02:00 45: Order Your CPD Certificate 01:00 46: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Data Analyst (Data Analytics) Training This course is for people who want to quickly and easily learn about Data Analyst (Data Analytics). Requirements Data Analyst (Data Analytics) Training You will not need any prior background or expertise to enrol in this Data Analyst (Data Analytics) course. Career path Data Analyst: £25,000 - £50,000 Junior Data Scientist: £30,000 - £60,000 Senior Data Analyst/Scientist: £50,000 - £100,000 Data Analytics Manager: £60,000 - £120,000 Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Diploma in Retail And Data Analytics at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Retail And Data Analytics at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Embark on a transformative 7-day journey with Suzanne J Lawson, a seasoned health and wellness coach. Kickstart your daily 20-minute exercise routine and gain insights into your nutritional needs for overall health and well-being. Join us for Tone & Transform, a home workout and healthy eating program designed for women's health.

Duration 4 Days 24 CPD hours This course is intended for This class is ideal for admins with at least 6 months of experience administering Salesforce, and is a great foundational course for anyone looking to earn their Salesforce Advanced Administrator credential. Overview Determine and implement appropriate data access and visibility settings. Manage configuration changes in a sandbox environment and move metadata between environments using change sets. Extend the functionality of your implementation with custom objects and apps. Extend your reporting to provide up-to-date views of your business. Customize the Salesforce mobile app and create quick actions to increase efficiency. Improve data quality so that the ongoing task of data maintenance is not so overwhelming. Implement complex business processes using workflow rules, Process Builder, approval processes, and flows. Take your Salesforce Administrator skills to the next level and supercharge your knowledge to solve pressing business needs. In this 4-day class, discover how to extend Salesforce with custom objects and Lightning apps, generate complex reports and dashboards, and automate complex business requirements to work more efficiently. Our Salesforce experts will share tips and best practices to take your admin skills to the next level and arm you with the skills to get more out of Salesforce. Record Access and Field Visibility Troubleshoot Record Access Understand the Impact of Territory Management on the Sharing Model Manage Field Visibility Change Management Manage Changes in a Sandbox Deploy Changes Using Change Sets Custom Objects and Apps Build Custom Objects, Tabs, and Apps Create Relationships Between Objects Use Delegated Administration Advanced Reporting Create Custom Report Types Build Exception Reports with Cross Filters Categorize Report Data with Bucketing Extend Summaries in Reports and Dashboards Display Multiple Views of Data Using Joined Reports Analyze Data Over Time with Historical Trending and Reporting Snapshots Salesforce Mobile App and Quick Actions Customize the Salesforce Mobile App Create Object-Specific Quick Actions Create Global Quick Actions Data Quality Assess, Cleanse, and Maintain Data Prevent Duplicate Records Using Duplicate Management Automated Business Processes Use Validation Rules, Formula Fields, Workflow Rules, and Process Builder to Enforce and Automate Business Processes Approval Processes Manage Approval Processes Troubleshoot Approval Processes Visual Workflow Understand Use Cases for Visual Workflow Build and Deploy a Flow Advanced Business Process Automation Understand When to Use Apex and Visualforce for Extending Business Process Automation Understand the Order of Execution for Automated Processes Use Debug Logs to Troubleshoot Business Process Issues

Duration 5 Days 30 CPD hours This course is intended for Application Developers; Programmers, Sales and Pre Sales, Technical Support, Project Managers, Cisco customers, partners and employees involved in UCCE/CVP or CVP stand alone deployments Overview Upon completing this course, the learner will be able to meet these overall objectives: Introduction to the Java API, its capabilities and limitations - Practice - This course is applicable for any version of CVP and Studio. Introduction to Voice Elements and their complexity - creating every different Java component to extend Studio (see below) Overview of a UCCE with CVP Comprehensive Call Flow Module 1 Overview of a UCCE with CVP Comprehensive Call Flow Module 2 ICM routing scripts to route calls to CVP VXML Server applications Passing data (e.g., global variables) Parsing and evaluating data returned Queueing Assigning data to send to Finesse. Module 3 Writing Call Studio scripts (applications) Prompting Callers ? using pre-recorded audio; TTS text-to-speech; Say it Smart to format audio as digits, date, time, currency; input error reprompting Menus Collecting and confirming caller input, such as account numbers, dates of birth, etc Working with variables ? Session data, Element data, Call data, Local data (CVP11) Introduction to retrieving data from back end systems: SQL Database interaction ? using the Studio Database element to select data Web service interaction- Studio Web Services element for SOAP-web services and calling a simple REST web service Playing audio to callers during back-end data retrieval Catch events Working with counters, decisions, math Introduction to javascript for substrings and string length Setting VoiceXML properties affecting the gateway Multi-Language applications Module 4 Working with Version Control Module 5 ÿImplementing a Post Call Survey Module 6 Using the Studio Debugger to test applications within Studio Module 7 CVP Reporting Server and CVP CUIC Reports Best practices regarding naming elements and variables Configuring data to pass to the Reporting Server using OAMP Understanding Reporting Server tables Understanding the Application Summary CUIC reports Module 8 Administration covered throughout the course OAMP Operations Console to deploy applications to VXML Server Using Studio Documenter to print Visio-like diagrams of the application Configuring log file properties Using logs for debugging applications Administrative scripts for graceful updates or suspensions of the server Important log, debug, administration files Module 9 Cisco Courtesy Callback Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.

Duration 3 Days 18 CPD hours This course is intended for If you have worked in C++ but want to learn how to make the most of this language, especially for large projects, this course is for you. Overview By the end of this course, you'll have developed programming skills that will set you apart from other C++ programmers. After completing this course, you will be able to: Delve into the anatomy and workflow of C++ Study the pros and cons of different approaches to coding in C++ Test, run, and debug your programs Link object files as a dynamic library Use templates, SFINAE, constexpr if expressions and variadic templates Apply best practice to resource management This course begins with advanced C++ concepts by helping you decipher the sophisticated C++ type system and understand how various stages of compilation convert source code to object code. You'll then learn how to recognize the tools that need to be used in order to control the flow of execution, capture data, and pass data around. By creating small models, you'll even discover how to use advanced lambdas and captures and express common API design patterns in C++. As you cover later lessons, you'll explore ways to optimize your code by learning about memory alignment, cache access, and the time a program takes to run. The concluding lesson will help you to maximize performance by understanding modern CPU branch prediction and how to make your code cache-friendly. Anatomy of Portable C++ Software Managing C++ Projects Writing Readable Code No Ducks Allowed ? Types and Deduction C++ Types Creating User Types Structuring our Code No Ducks Allowed ? Templates and Deduction Inheritance, Polymorphism, and Interfaces Templates ? Generic Programming Type Aliases ? typedef and using Class Templates No Leaks Allowed ? Exceptions and Resources Exceptions in C++ RAII and the STL Move Semantics Name Lookup Caveat Emptor Separation of Concerns ? Software Architecture, Functions, and Variadic Templates Function Objects and Lambda Expressions Variadic Templates The Philosophers' Dinner ? Threads and Concurrency Synchronous, Asynchronous, and Threaded Execution Review Synchronization, Data Hazards, and Race Conditions Future, Promises, and Async Streams and I/O File I/O Implementation Classes String I/O Implementation I/O Manipulators Making Additional Streams Using Macros Everybody Falls, It's How You Get Back Up ? Testing and Debugging Assertions Unit Testing and Mock Testing Understanding Exception Handling Breakpoints, Watchpoints, and Data Visualization Need for Speed ? Performance and Optimization Performance Measurement Runtime Profiling Optimization Strategies Cache Friendly Code

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback