This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.
This course is intended to provide you with the information you needed to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.
Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
An Uncommon Blend: BRM, Lean & Project Management There are many process frameworks and methodologies that can help generate value. The challenge is not about selecting the 'right one' but with establishing logical points of integration between complementary bodies of knowledge that can lead to the value creation. When thoughtfully combined, Business Relationship Management (BRM), Lean and Project Management frameworks can be used to manage complex situations. From guiding corporate transformation initiatives to the identification/ resolution of challenging problems which effect day-to-day business operations, this uncommon blend can produce impressive results.Learning Objectives In this session, a brief overview of BRM and Lean best-practices will be provided. Create clarity around the greater vision and mission of transformation generating programs Increase relationship maturity between Business Partner & IT Provider that prevented the production of 'waste' Identification of unrecorded work activity that was acknowledged by the means of updated job descriptions or was retired due to unnecessary, non-value-added status Application of BRM techniques that resulted in the creation of performance measurements that matter and continuity between business processes and their enabling IT capabilities
Take TheReach truck Training Course. This Will Take You 7 Days To Complete. Enroll Now On To The Course! What Is The Reach truck Training Course? A Reach Truck Training Course is a specialized training program designed to educate individuals on the safe and efficient operation of reach trucks, which are narrow-aisle forklifts commonly used in warehousing, distribution centers, and manufacturing facilities. Reach trucks are designed for precise material handling and storage in narrow spaces, making them a vital part of many industrial operations. Course Overview: 7 Days Course | Course Fee: £220 Payment Structure: £70 deposit and £150 payment in the office Why Choose A Reach Truck Training Course? Forklift operators are essential in the world of construction. They are responsible for the safe and efficient movement of heavy materials and equipment on job sites. Here are some compelling reasons to consider our Forklift Course: Specialized Mastery Our course focuses solely on reach truck operation, ensuring in-depth coverage and comprehensive understanding of this specialized equipment Safety First Safety is our top priority. We provide extensive training on safety protocols, making sure participants can operate reach trucks in a secure and responsible manner. Career Opportunities: The demand for certified fork hoist operators remains high in diverse industries. Completing this course opens doors to job opportunities and career advancement. Experienced Instructors Our course is designed and delivered by experienced reach truck operators, offering practical insights and real-world knowledge. Launching Your Career With Our Reach Truck Training Accelerate your career in material handling with our Reach Truck Training. Designed for both beginners and experienced operators, our program focuses on honing skills crucial for efficient reach truck operations. Led by industry-experienced instructors, you’ll gain hands-on experience and a deep understanding of safety protocols. Secure your Reach Truck Operator Certification and unlock opportunities for career advancement. Course Highlights Our Reach Truck Training Course offers a well-rounded curriculum to ensure you’re fully prepared for the responsibilities of a certified operator: Safety-Centric Approach Comprehensive coverage of safety protocols, ensuring a secure work environment with minimized risks and accidents. In-Depth Theoretical Knowledge Thorough understanding of reach truck types, components, and applications, equipping operators with comprehensive theoretical foundations. Hands-On Practical Training Immersive, real-world simulation exercises for practical skills honed for confident and effective on-the-job performance. Specialized Techniques Coverage of specialized reach truck handling techniques, providing versatility in handling various loads and challenging scenarios. FAQ Reach Truck Training Course What is the primary objective of the Reach Truck Training Course? The primary objective of the Reach Truck Training Course is to equip individuals with the necessary skills and knowledge to operate reach trucks safely and efficiently in various industrial settings. Who is eligible to enroll in the Reach Truck Training Course? The Reach Truck Training Course is open to individuals with an interest in reach truck operations, including both beginners and experienced operators seeking to enhance their skills. What safety measures are emphasized in the Reach Truck Training Course? The course places a strong emphasis on safety protocols, covering topics such as safe operational techniques, risk mitigation strategies, and emergency response procedures to create a secure work environment. What certification is awarded upon completion of the Reach Truck Training Course? Participants who successfully complete the Reach Truck Training Course receive a Reach Truck Operator Certification. This certification is recognized within the industry and serves as a validation of their competence in reach truck operations.
In the past weeks and months, the airline industry has had to address a series of challenges that left managers little time to execute, and almost no room for communications mistakes. While Airport Managers have only to consider accidents on or close to their own airport, Airline Managers are not so lucky, about half of their incidents and accidents will occur away from their home airport. The Crisis Communications Traning for Airline Executives is designed to provide you with both theory and the opportunity to practise your role in secure, simulated conditions, promote effective team and individual performance in a crisis. You will learn how to prepare messages (in advance) for any airline crisis, how to make the media realize you are being transparent and helpful, how to avoid the common blunders made by other airline executives in times of crisis, how to answer tough questions in times of crisis, how to speak in sound bites and get the quotes you want. What Will I Learn? Being able to Manage Crisis Communications Know how to appear Confident Prepare Messages for passengers Speak in Sound Bites Handle tough questions Overview Crisis Communications Training for Airline Executives Intro 00:03:00 Crisis Communications Training for Airline Executives TV and the Visual 00:03:00 Crisis Communications Training for Airline Executives 4 Goals 00:03:00 Creating Your Message 00:08:00 The Biggest Blunders to Avoid 00:12:00 Crisis Communications Training for Airline Executives 1st Crisis Scenario 00:02:00 Practice on Video 00:05:00 Closing Thoughts Crisis Communications Training for Airline Executives Conclusion 00:02:00 Feedback 00:01:00 Course Certification
Unlock Your Potential with Account Management Mastery Course! Are you ready to soar in the dynamic world of business? ð Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence. Why Account Management Matters In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward. What You'll Gain ð Strategic Insights: Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success. ð Effective Communication: Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer. ð Relationship Building: Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time. ð Revenue Generation: Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts. ð Problem Solving: Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth. Who is This For? The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program. Career Path With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including: ð Account Manager: Take on leadership roles within your organization and become a trusted advisor to your clients. ð Business Development Executive: Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships. ð Client Success Manager: Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support. ð Entrepreneur: Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success. FAQs Q: Is this course suitable for beginners? A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management. Q: Can I access the course materials at my own pace? A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management. Q: Are there any prerequisites for enrolling in the course? A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences. Q: Will I have access to instructors for guidance and support? A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed. Don't Miss Out on This Opportunity! Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence! Course Curriculum Module 1_ Introduction to Account Management Introduction to Account Management 00:00 Module 2_ Customer Relationship Management Customer Relationship Management 00:00 Module 3_ Sales and Negotiation Techniques Sales and Negotiation Techniques 00:00 Module 4_ Account Planning and Strategy Account Planning and Strategy 00:00 Module 5_ Technology and Tools for Account Management Technology and Tools for Account Management 00:00 Module 6_ Marketing and Advertising Marketing and Advertising 00:00 Module 7_ Sales and Negotiations Sales and Negotiations 00:00 Module 8_ Customer Service and Support Customer Service and Support 00:00 Module 9_ Account Management Account Management 00:00 Module 10_ Performance Management and Evaluation Performance Management and Evaluation 00:00