This one-day course is a must for all construction operatives! Not only is this a legal requirement under CDM 2015, but if your Company is accredited to CHAS or similar SSIP schemes you must be able to demonstrate that suitable training has been provided to your staff. The Construction Design & Management Regulations 2015 (CDM) sets the requirement for all workers to have the right skills, knowledge, training, and experience. Aims To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety. Course Content Overview of the following regulations: • The Construction Design & Management Regulations 2015 (CDM) • Health & Safety at Work etc. Act 1974 • Work at Height Regulations 2005. • Control of Asbestos Regulations 2012 • Control of Substances Hazardous to Health Regulations 2002 (CoSHH) • Provision and Use of Work Equipment Regulations 1998 (PUWER) • Personal Protective Equipment at Work Regulations 1992 (PPE) Practical training in: • Abrasive Wheels • CoSHH • Working at Height (awareness) • Manual Handling (awareness). Prerequisites None - The course is intended either as an introduction or as a refresher. Assessment At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them. Certificate This course is covered by certification to provide to your Clients, CHAS (and other SSIP) as confirmation of training undertaken and is valid for 3 years. Instructions Cost includes: course notes, certification, lunch & refreshments. Directions Location Map
Customer Service Essentials 1 Day Training in Dumfries
Customer Service Essentials 1 Day Training in Wrexham
Customer Service Essentials 1 Day Training in Livingston
Public Speaking 1 Day Training in Dunfermline
Public Speaking 1 Day Training in Cambridge
Public Speaking 1 Day Training in Luton
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who need to present information effectively in a professional environment. Overview This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others. In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Creating the Program Performing a Needs Analysis Writing the Basic Outline Researching, Writing, and Editing Choosing Your Delivery Methods Basic Methods Advanced Methods Basic Criteria to Consider Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power Non-Verbal Communication Skills Body Language It?s Not What You Say, it?s How You Say It Overcoming Nervousness Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Creating Fantastic Flip Charts Required Tools The Advantages of Pre-Writing Using Colors Appropriately Creating a Plan B Creating Compelling PowerPoint Presentations Required Tools Tips and Tricks Creating a Plan B Wow 'Em with the Whiteboard Traditional and Electronic Whiteboards Using Colors Appropriately Creating a Plan B Vibrant Videos and Amazing Audio Required Tools Tips and Tricks Creating a Plan B Pumping it Up a Notch Make Them Laugh a Little Encourage Discussion Dealing with Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Presentation Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Presentation Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Project Stakeholder Relationship Skills This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations
Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently.