You get the Technical Author/technical writing online training course, plus five additional courses You get the Technical Author/technical writing online training course, plus five additional courses. Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course You send your answers to the exercises in the course back to us for review and feedback. You’ll also receive a certificate, once you’ve completed the assessments correctly. Plus access to these online training courses: Managing Software Documentation Projects Revising and Editing Content Single Sourcing and Content Reuse Trends in Technical Communication Creating Screenshots and Images for User Guides Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Technical Author/Technical Writing Course The purpose of technical documentation (7:50) The different models for technical documentation (9:33) What is a technical author? (20:55) Adopting a user-centred design approach (14:46) Overview of the writing process (11:13) Planning your content (13:16) Researching the product and audience (16:50) The Information Design stage (22:50) Software tools (10:50) Writing the topics – Overview (23:42) Writing the topics – How to write and present different types of information (13:48) Writing the topics – Using images and videos (10:48) Writing the topics – Index, Search and Metadata (18:01) Hyperlinking (5:51) Reviewing and editing (14:00) End of course (5:19) Single Sourcing and Content Reuse Start Read Me First Introduction (1:19) Definitions (10:29) Why Single Source? (11:28) When Single Sourcing Might be a Bad Idea (1:48) General Approach (7:04) Writing for Reuse (15:44) Structured Writing (1:53) Planning (8:43) Publishing (4:50) Tools (16:20) Summary (2:06) Managing Software Documentation Projects What is Technical Documentation? (19:50) Making the Business Case for Technical Documentation (14:39) Estimating Time Budgets for Documentation Projects (24:06) Technical Documentation Standards (7:30) Metrics in Technical Documentation (27:44) Developing User Documentation in an Agile Environment (13:02) Courses Included with Purchase Creating Screenshots and Images for User Guides CourseEfficient ways to create professional-looking diagrams, images and screenshots Cherryleaf£125 Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Empty Spaces, Expressionless Faces. Supporting colleagues in a hybrid workplace In a world where hybrid working is becoming the norm for many people, staying connected with colleagues can feel challenging. The subtle signals we might notice in face-to-face interactions can easily be missed when working remotely. This interactive two-hour workshop explores how we can support one another, strengthen team connections, and spot the signs when someone may be struggling. Designed for anyone in a hybrid workplace, this session empowers participants to recognise the behaviours and communication patterns that might indicate a colleague is finding things difficult, and helps them to respond with empathy and support. Through thought-provoking discussions, engaging activities, and practical strategies, participants will discover new ways to foster genuine connection — both online and face-to-face — to build and sustain a supportive team culture. Workshop outline: Noticing subtle shifts in mood and behaviour within a hybrid team. Exploring practical strategies for checking in without feeling intrusive. Encouraging open conversations in both virtual and physical settings. Creating a team culture that prioritises compassion and connection. This is not a lecture — it’s an engaging, interactive experience designed to leave participants feeling more confident in their ability to spot when a colleague might need support and better equipped to take meaningful action. Join us for this impactful session and discover how small moments of connection can inspire a more supportive, resilient hybrid workplace. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.
10 QLS Endorsed Courses for Business Developer | 10 QLS Endorsed Hard Copy Certificates Included | Lifetime Access | Tutor Support
Course Overview The adaptive communication course provides individuals with the ability to modify their communication style within volatile or ambiguous situations in order to effectively convey complex information and ideas. This involves understanding the perception and context of the audience and adapting language, tone, and delivery to drive evolving business outcomes. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Empathise with the perspectives and objectives of your audience -Apply active listening techniques -Adjust tone and language to suit the communication preference of your audience -Use assertive communication methods to deliver for impact Format F2F or Virtual Delivery Mode Closed Cohort Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to effectively communicate in highly volatile or ambiguous environments.
The aim of the Level 2 Diploma in Care (Accredited by Qualifi, UK) is to confirm occupational competence for Adult Care Workers or Healthcare Support Workers. This Level 2 Diploma in Care qualification offers the opportunity for learners to demonstrate their knowledge, understanding and practical skills required to be an Adult Care Worker in an adult care setting or a Healthcare Assistant; Support Worker or Personal Assistant in a healthcare support environment. At Level 2, the UK sector skills council decided that there would be a common qualification for both Health and Adult Care settings. This means that there will be no barrier to entering either the Adult Care or Health Workforces. The content of the Level 2 Diploma in Care qualification links with the knowledge and skills required for the Apprenticeship Standards 'Adult Care Worker' and 'Healthcare Support Worker'. The content is applicable to a variety of roles, examples of which are included below: Adult care worker Healthcare Assistant / Support Worker Personal Assistant The Level 2 Diploma in Care will require learners to demonstrate understanding and effective practice in the following areas: Communication Person development Values and behaviours Health and wellbeing Responsibilities Safeguarding The Level 2 Diploma in Care qualification links with the requirements for the National Occupational Standards (NOS) for Health and Social Care. Program Overview: Level 2 Diploma in Care Key Highlights of Level 2 Diploma in Care qualification are: Program Duration: 9 Months (Fast track mode available) Program Credits: 46 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. Alumni Status No Cost EMI Option Mandatory units (Total Credits: 24) The Qualifi Level 2 Diploma in Care qualification consists of 9 mandatory units for a combined total of 24 credits Communication in Care Settings (3 credits) Duty of Care (1 credits) Equality, Diversity and Inclusion in Care Settings (2 credits) Handle Information in Care Settings (1 credits) Health, Safety and Well-being in Care Settings (4 credits) Implement Person-Centred Approaches (5 credits) Personal Development in Care Settings (3 credits) Responsibilities of a Care Worker (2 credits) Safeguarding and Protection in Care Settings (3 credits) Optional Units (Total Credits: 22) The learner must also achieve a minimum of 22 credits from these units. Introductory Awareness of Autistic Spectrum Conditions (2 credits) Understand the Context of Supporting People with Learning Disabilities (4 credits) Assist in the Administration of Medication (4 credits) Contribute to Support Positive Risk-Taking of Individuals (3 credits) Contribute to Support Learning Disabilities to Access Healthcare (3 credits) Promote Positive Behaviour Support (6 credits) Awareness of the Mental Capacity Act 2005 (3 credits) Understand Mental Health Problems (3 credits) Understand Mental Well-Being and Mental Health Promotion (3 credits) Enable Individuals to Develop Strategies to Manage their Behaviour (8 credits) Support Independence in the Tasks of Daily Living (5 credits) Understand how to Support Individuals to be part of a Community (3 credits) Understand the Impact of Acquired Brain Injury on Individuals (3 credits) Who is this course for? At Level 2, the UK sector skills council decided that there would be a common qualification for both Health and Adult Care settings. This means that there will be no barrier to entering either the Adult Care or Health Workforces. The content of the Level 2 Diploma in Care qualification links with the knowledge and skills required for the Apprenticeship Standards 'Adult Care Worker' and 'Healthcare Support Worker'. The content is applicable to a variety of roles, examples of which are included below: Adult care worker Healthcare Assistant / Support Worker Personal Assistant Requirements The Level 2 Diploma in Care will require learners to demonstrate understanding and effective practice in the following areas: Communication Person development Values and behaviours Health and wellbeing Responsibilities Safeguarding Career path Achievement of Level 2 Diploma in Care qualification confirms the learner has gained the knowledge and skills required to: Gain employment as a Healthcare Assistant / Support Worker or Adult Care Worker / Personal Assistant Progress onto the Qualifi Level 3 Diploma in Health and Social Care Progress onto the Level 3 Lead Adult Care Worker Apprenticeship.
Effective Presentation Skills (Virtual) In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Advanced Business Writing Skills (One-to-One Coaching – 10 Hours + Access to Online Course – 30 hours)
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com