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Service Helpdesk & Technical Support : Beginner's Guide

5.0(10)

By Apex Learning

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Service Helpdesk & Technical Support : Beginner's Guide
Delivered Online On Demand
£100

Workplace Health and Safety Training

5.0(10)

By Apex Learning

*** Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Workplace Health and Safety course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Workplace Health and Safety bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Workplace Health and Safety course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Workplace Health and Safety and help you along your learning journey. Advanced audio-visual learning modules of these Workplace Health and Safety courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Workplace Health and Safety, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Workplace Health and Safety Diploma Course 02: Construction Site Management, Supervision and Safety Diploma Course 03: Noise and Hearing Protection Training Course 04: Lone Worker Safety Course Course 05: Electrical and Fire Safety Training - Level 2 Course 06: Ladder Safety Course 07: Manual Handling Level 2 Course 08: Working at Height Awareness Diploma Course 09: DSEAR Training Course 10: COSHH Training and Safety - Level 2 Course 11: Working in Risk Confined Spaces Level 4 Course 12: RIDDOR Training Course 13: Emergency First Aid and Incident Management at Work Course 14: Public Health Benefits you'll get choosing Apex Learning for this Workplace Health and Safety: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the Workplace Health and Safety course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Workplace Health and Safety expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Workplace Health and Safety Diploma Module 01 : Health & Safety at Work and the Laws Module 02 : Managing for Health & Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work Module 06 : Electrical, Fire and Gas Safety Module 07 : Safety in Different Work Settings Module 08 : Work Equipment Hazards and Risk Control Module 09 : Other Health & Safety Hazards at Work Course 02: Construction Site Management, Supervision and Safety Diploma Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Temporary Facilities Management Site Management Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Course 03: Noise and Hearing Protection Training Module 1: The Concept of Noise and Hearing Protection Module 2: Identify, Assess and Control Noise at Workplace Module 3: Health Effects of Loud Noise Module 4: Safe Hearing Module 5: Noise Control Laws and Legislation Module 6: Hearing Conservation at Workplace Course 04: Lone Worker Safety Course Module 01: Basics of Lone Working Module 02: Lone Worker's Safety Laws Module 03: Risk Assessment Module 04: Safe Working System for Lone Working Module 05: Conflict Avoidance and Resolution Module 06: Reporting and Recording Incidents Module 07: Physical and Mental Well-being Module 08: First Aid and Workplace Safety for Lone Workers Course 05: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedures Course 06: Ladder Safety Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder Course 07: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 08: Working at Height Awareness Diploma Module 01 : Introduction, Regulations and Duties Module 02 : Risk Assessment and Prevention Module 03 : Work at Height Equipment Course 09: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 10: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 11: Working in Risk Confined Spaces Level 4 Module 1: The Law Module 2: Confined Space and the Dangers? Module 3: Safe Procedures Module 4: Communication, Emergencies and Paperwork Course 12: RIDDOR Training Module 1: Health & Safety at Work and the Laws Module 2: Managing for Health & Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 13: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 14: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Workplace Health and Safety bundle. Requirements Our Workplace Health and Safety course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Workplace Health and Safety expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Workplace Health and Safety Training
Delivered Online On Demand
£100

Disability Assessor Courses

5.0(10)

By Apex Learning

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Disability Assessor Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Disability Assessor Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Disability Assessor Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Disability Assessor Training and help you along your learning journey. Advanced audio-visual learning modules of these Disability Assessor Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Disability Assessor Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Disability Assessor Training Bundle Consists of the following Premium courses: Course 01: Disability Assessor Training Course 02: Neuropsychology and Development of Children Course 03: Understanding Autism Awareness and Diagnosis Course 04: Dyslexia Awareness Course Course 05: Cerebral Palsy Awareness Course 06: Child Language Disorder (CLD) Course 07: British Sign Language (BSL) Level 1 & 2 with Bonus Module Course 08: Home Based Childcare Course Course 09: Level 3 Mental Health and Adolescent Course Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Child Neglect Awareness Certificate Course Course 12: Speech Therapy Level 3 Course 13: Play Therapy Course 14: Safeguarding Children Level 3 Enrol now in Disability Assessor Training to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Disability Assessor Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Disability Assessor Training Module 01: Disability Assessment and Disability Assessor Module 02: Legal Frameworks, Policy and Guidelines Module 03: Disability Models and Disability Assessment Methods Module 04: Preparation for the Assessment Module 05: The Assessment Process Module 06: ICF and Disability Assessment Module 07: Assistive Technology and Ergonomics Module 08: Disability Assessment Report Writing Course 02: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk Taking Adolescent Risk Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How it can help you The Danger of Unearned Rewards (Habituation and Expectations) And much more... Course 03: Understanding Autism Awareness and Diagnosis Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 04: Dyslexia Awareness Course Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Dyslexia in the School Module 04: Cognitive Approaches in Dyslexia Module 05: The Legal Rights of Dyslexics Course 05: Cerebral Palsy Awareness Module 01: Understanding Cerebral Palsy Module 02: Causes and Symptoms of Cerebral Palsy Module 03: Epidemiology of Cerebral Palsy Module 04: Diagnosis of Cerebral Palsy Module 05: Principles of Treatment Module 06: Principles of Rehabilitation: Occupational and Physical Therapy And much more... Course 06: Child Language Disorder (CLD) Introduction to Child Language Disorder Children with Specific Language Disorder Acquired Language Disorders in Children Language Disorders in Children with Intellectual Disability of Genetic Syndromes Diagnosis Treatments for Child Language Disorders Course 07: British Sign Language (BSL) Level 1 & 2 with Bonus Module Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave And much more... Course 08: Home Based Childcare Course Module 01: Introduction to Home-Based Childcare Module 02: Registering as an Approved Home-Based Childcarer Module 03: Effective Skills of a Childcarer Module 04: Children's Learning and Development Module 05: Safeguarding Children And much more... Course 09: Level 3 Mental Health and Adolescent Course Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults And much more... Course 10: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents And much more... Course 11: Child Neglect Awareness Certificate Course Module 1: Introduction to Child Neglect Module 2: Signs of Child Neglect Module 3: Risk Factors for Neglect Module 4: The impact of Child Neglect Module 5: Child Neglect Cases Module 6: Legislation Surrounding Child Neglect Course 12: Speech Therapy Level 3 Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Course 13: Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children And much more... Course 14: Safeguarding Children Level 3 Module 01: Laws and Guidance Module 02: Social and Emotional Development Module 03: Personality and Intellectual Development of Children Module 04: Child Abuse Module 05: Sexual Abuse Module 06: The Impact of Domestic Violence and Abuse on Children And much more... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Disability Assessor Training bundle. Requirements Our Disability Assessor Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Disability Assessor Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Disability Assessor Courses
Delivered Online On Demand
£100

Healthy Nutrition: Diet & Meal Plan For Health Level 2 & 3 at QLS

By Imperial Academy

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Healthy Nutrition: Diet & Meal Plan For Health Level 2 & 3 at QLS
Delivered Online On Demand
£129

GNS3 Fundamentals (Official Course) Part 1

By Packt

Learn how to install, configure, and use GNS3. Interactive, practical GNS3 training from David Bombal - Cisco, Python ++

GNS3 Fundamentals (Official Course) Part 1
Delivered Online On Demand22 hours 41 minutes
£101.99

Dog Care Training Courses

5.0(10)

By Apex Learning

***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Dog Care course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Dog Care bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Dog Care course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Dog Care and help you along your learning journey. Advanced audio-visual learning modules of these Dog Care courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Dog Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Dog Care Bundle Consists of the following Premium courses: Course 01: Dog Health Care Course 02: Basics of Dog Grooming Course 03: Introduction to Dog Breeds and Basic Anatomy Course 04: Dog Leash Training Course 05: Dog Training - Stop Dog Barking Course 06: Dog Raw Diet Training - Level 2 Course 07: Dog Training - Natural Remedies for Health & Dog Training Course 08: Dog Cleaning Course 09: Canine Communication Course 10: Setting Up Your Dog Grooming Business Course 11: Veterinary Nursing and Medical Emergencies Course 12: Veterinary Physiology & Psychotherapy Course 13: Dog First Aid Training Course 14: Personal Hygiene Enrol now in Dog Care to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Dog Care expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Dog Health Care Module 01: Keeping Your Dog Healthy and Clean Module 02: Importance of Regular Check-up Module 03: Dog Vaccination Module 04: Food Habit and Healthy Diet Module 05: Food and Nutrition Requirements for Dogs Module 06: Neutering Your Dog Course 02: Basics of Dog Grooming Module 01: History and Purpose of Dog Grooming Module 02: Pre-Grooming Health Assessment Module 03: Prepping the Grooming Area Module 04: Required Tools and Equipments for Grooming Module 05: Basic Grooming Techniques Module 06: Grooming Emergencies Course 03: Introduction to Dog Breeds and Basic Anatomy Module 01: Understanding Basic Dog Anatomy Module 02: Toy Group and Working Group Module 03: Herding Group and Hound Group Module 04: Terrier Group and Sporting Group Module 05: Non-Sporting Group and Mixed Breeds Course 04: Dog Leash Training The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course The Missing Link - Preparing For The Walk The Walk Recall Training Who's Walking Who? E-Book Course 05: Dog Training - Stop Dog Barking The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course Front Door Barking Back Garden/Yard Barking Barking At Cats When Out Or In The Back Garden/Yard Dogs Who Bark At And Are Fearful Of Men (Or Women) Do You Need Help With Other Unwanted Behaviors? This Will Help. Course 06: Dog Raw Diet Training - Level 2 Meet Me And 'The Boys!' This Is Where It All Started. What You'll Get From This Course BARF (Bones And Raw Food) Feeding For Dogs Important - Please Read This Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Raw Meaty Bones Feeding 3rd Suggestion - Ready Made BARF Course 07: Dog Training - Natural Remedies for Health & Dog Training Meet Me And 'The Boys' This Is Where It All Started... This Is What You'll Get From This Course Important - Please Read This The Power Of Herbs - Top 10 Herbs For Dogs Homeopathic Remedies For Dogs Aromatherapy Remedies For Dogs Bach Flowers For Dogs Additional Goodies For Dogs Natural First Aid Kit For Dogs Finding A Local Homeopathic/Holistic Vet Near You Bonus Section Course 08: Dog Cleaning Module 01: General Considerations of Bathing and Dying Module 02: Getting Your Dog to Love Bath Time Module 03: Bathing Process Module 04: Drying Your Dog Module 05: Eyes, Ears, Teeth and Nail Care Module 06: Cleaning and Disinfecting the Grooming Area and Equipment Course 09: Canine Communication Module 1. Introduction to Canine Evolution Module 2. Introduction to Canine Intelligence Module 3. The Importance of Socialisation Module 4. Canine Communication Module 5. Canine Psychology Module 6. Dog Communication and Body Language Module 7. Communication Between Dogs and Human Module 8. Canine Emotions and Signs of Suffering Module 9. The Role of a Dog Owner Module 10. Essential Skills for Working With Dogs Course 10: Setting Up Your Dog Grooming Business Module 01: Popular Myths about Dog Care and Grooming Module 02: Deciding Whether Professional Grooming Is Right for You Module 03: Getting Down to Business Module 04: Regulations and Workplace Safety Module 05: Dog First Aid Course 11: Veterinary Nursing and Medical Emergencies Module 01. Introduction to Veterinary Nursing Module 02. Basic Care and Animal Welfare of All Species Module 03. Career Prospect and Development Module 04. Veterinary Nursing Legislation Module 05: Collapse & Unconsciousness Module 06: Cardiopulmonary Resuscitation Module 07. Shock Module 08. Bleeding Module 09. Bandage Module 10. Fractures Module 11. Seizures Module 12. Choking & Drowning Module 13. Heat Stroke & Hypothermia Module 14. Burns & Scalds Module 15. Poisoning Module 16. Bites and Stings Module 17. Common Emergencies Module 18. Managing a First Aid Scenario Module 19. Pet First Aid Kit Course 12: Veterinary Physiology & Psychotherapy Module 1: Physiotherapy Module 2: Animal Behaviour Module 3: Structure and Function of the Musculoskeletal System Module 4: Comparative Exercise Physiology Module 5: Small Animal Neurological and Muscular Conditions Module 6: Physiotherapy Assessment for Animals Module 7: Setting Up a Physiotherapy Clinic Course 13: Dog First Aid Training Module 01: Introduction to Canine First Aid Module 02: First Aid Kits for Canine Module 03: CPR For your DOG Module 04: Dressing and Bandage Module 05: Different Medical Conditions and Treatment of Canine Module 06: Preventing a Health and Safety Crisis Module 07: Pregnancy, Birth and Newborn Care Course 14: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dog Care bundle. Requirements Our Dog Care course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Dog Care expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Dog Care Training Courses
Delivered Online On Demand
£100

Transport Engineering Courses

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Transport Engineering Courses you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Transport Engineering Courses bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Transport Engineering Courses that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Transport Engineering Courses and help you along your learning journey. Advanced audio-visual learning modules of these Transport Engineering Courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Transport Engineering Courses, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Transport Engineering Courses Bundle Consists of the following Premium courses: Course 01: Transport Planner Course Course 02: Import/Export Processing Course 03: Freight Consultant Training Course 04: Logistic Management Course 05: Logistics of Crude Oil and Petroleum Products Course 06: Material Management Course 07: SAP Controlling (CO) - Product Costing S4HANA Course 08: Driving Instructor Course 09: Vehicle Routing Problem with Spreadsheet Course 10: Driver Safety Awareness Certificate Course 11: Manual Handling Level 2 Course 12: Health, Safety & Laws at Workplace | Online Course Course 13: COSHH Training and Safety - Level 2 Course 14: Emergency First Aid and Incident Management at Work Enrol now in Transport Engineering Courses to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses from this bundle Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Courses designed by expert instructors Learn about Courses at your ease - anytime, from anywhere Study the Courses from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Transport Engineering Courses expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Transport Planner Course Transport Management An Introduction to Successful Transport Management The UK's Travel Infrastructure - Road and Rail Road Freight and Transport Management Passenger Road Transport and its Management Rail and Transport Management Transport Management for Ports and Inland Waters and Airlines Trends, Challenges and Best Practice in Transport Management and Health and Safety SAP Transportation Management ECC TM EWM Shipment Integrated Scenario SAP Transportation Domestic Scenario SAP Transportation Management (TM) Integrated Scenario TM Overview + End to End Process Flow SAP TM Uncontrolled Shipment Scenario SAP TM - Air Way bill ID Generation Effective SAP TM for perfect order fulfillment Course 02: Import/Export Processing Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course 03: Freight Consultant Training Module 01: Introduction & Why Learn From Me Module 02: Commissions - How You'll Get Paid Module 03: Finding Shippers Module 04: Finding Trucks Module 05: Prospecting & Sales Techniques Module 06: Working With Data & The FMCSA Module 07: The Future Of Trucking Module 08: Over Road Transport Brokerage Module 09: Working With Brokers & Agents Module 10: All About That Paydex Module 11: Understanding Overages, Shortages & Damages Module 12: How To Get Hired In The Transportation Industry Module 13: Starting Your Own Business Module 14: Summary & Thank You Course 04: Logistic Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing and many more ... Course 05: Logistics of Crude Oil and Petroleum Products Unit 01: About The Course Unit 02: The Different Methods of Transport Unit 03: Marine Transport Unit 04: Transport by Pipeline Unit 05: Comparing Transport Costs Unit 06: Storage and Delivery to the Refinery Unit 07: Dispatch of Petroleum Products Unit 08: Controls at Dispatch Course 06: Material Management Introduction to Material Management Purchasing and Supply Chain Management Inventory Management, Planning and Control Stores Management and Control Forecasting Material Requirements Planning Materials Handling Course 07: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 08: Driving Instructor Module 01: The Driving Instructor Module 02: Structured Driver Training Module 03: The ADI Exams Module 04: Communication Skills and Dealing with a New Client Module 05: Learning to Drive Module 06: Driving Large Vehicles Module 07: Assessment Items Module 08: Disabilities and Impairments Course 09: Vehicle Routing Problem with Spreadsheet Introduction VRP Variants Conclusion Course 10: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 11: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 12: Health, Safety & Laws at Workplace | Online Course Module 01: Workplace Health and Safety Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work Course 13: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 14: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Courses bundle. Disclaimer: Our comprehensive course will enhance your theoretical knowledge to help you explore your opportunities in relevant sectors. But please note that this course is not a professional qualification and will not allow you to work professionally. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this bundle expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Transport Planner Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Transport Planner Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Transport Engineering Courses
Delivered Online On Demand
£100

Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication)

5.0(10)

By Apex Learning

Tired of browsing and searching for a Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) and help you along your learning journey. Advanced audio-visual learning modules of these Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication), we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) Bundle Consists of the following Premium courses: Course 01: Level 3 Diploma in Nursing Assistant Complete Training Course 02: Public Health Course 03: Medical Law Course 04: Nurse Prescribing Diploma Course 05: Phlebotomy Course 06: Clinical Training for Nurses and Carers - Catheterisation Course 07: Medication Administration Level 4 Course 08: GDPR in Healthcare Course 09: Cardiac (Heart) Care Course 10: Diabetes Care Diploma Course 11: Wound Care Level 2 Course 12: Understanding Autism Awareness and Diagnosis Level 2 Course 13: Nutrition and Diet Awareness Course 14: First Aid Training Enrol now in Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the Nursing Assistant course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Nursing Assistant Bundle Course 01: Level 3 Diploma in Nursing Assistant Complete Training Module 1: Introduction to PA - Personal Assistant Diploma Module 2: Working in Different Healthcare Settings Module 3: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Module 4: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Course 02: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 03: Medical Law Module 01- An Introduction to Medical Law Module 02- Legislation on Access to Health, Medical Report, Treatment Module 03- Legislation on Adult Support Module 04- Legislation on Public Health and Health Service (Part 1) Module 05- Legislation on Public Health and Health Service (Part 2) Module 06- Legislation on Public Health and Health Service (Part 3) Module 07- Legislation on Public Health and Health Service (Part 4) Module 08- Legislation on Coronavirus Module 09- Legislation on Mental Health (Part 1) Module 10- Legislation on Mental Health (Part 2) Module 11- Legislation on Abortion Module 12- Other Legislation (Part 1) Module 13- Other Legislation (Part 2) Course 04: Nurse Prescribing Diploma Module 1: Introduction to Nurse Prescribing Module 2: Legal and Ethical Aspects of Prescribin Module 3: Medicine Management Module 4: Anxiety Disorders in Adults Module 5: Liver Diseases: Diagnosis & Prescribing Module 6: Common Problems: Pharmacological Management Module 7: Anti-Microbial Prescribing Module 8: Cardiac Problems and Prescribing Module 9: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children's Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Course 05: Phlebotomy Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management Course 06: Clinical Training for Nurses and Carers - Catheterisation Module 1: Introduction to Urinary Catheterisation Module 2: The Urinary System Module 3: Patients' Guide for Catheterisation Module 4: Guidance for Nursing and Care Staff Module 5: Protocol for Female Catheterisation Module 6: Protocol for Male Catheterisation Module 7: Protocol for Handling Catheter & Catheter Bags Course 07: Medication Administration Level 4 Module 01: Introduction to Safe Handling of Medicines Module 02: Legislation and guidance of medication management Module 03: Principles of Safe and Appropriate Handling of Medicines Module 04: Medication Risk Assessment Guidance Module 05: Handling Medicines in Social Care Settings Module 06: Consent to Treatment Module 07: Requirements for Specific Services Module 08: Levels of Care and Support Module 09: Procedure for Handling Medication Module 10: The Six Rights of Medication Administration Module 11: Covert Administration of Medication Module 12: Recording Procedures Module 13: Storage of Medication Module 14: Transfer and Disposal of Medication Module 15: Drug Formulation and Ways of Taking It Course 08: GDPR in Healthcare Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches Course 09: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency Care For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 10: Diabetes Care Diploma Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms Course 11: Wound Care Level 2 Module 01: The Wound Healing Process & Factors Delaying Wound Healing Module 02: Types of Wounds and Their Treatment Module 03: Dressing Module 04: Wound Assessment Module 05: Glossary Course 12: Understanding Autism Awareness and Diagnosis Level 2 Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Course 13: Nutrition and Diet Awareness Nutrition and Diet Awareness Overview Nutritional Details What to Avoid & Problem Areas Beyond Food Putting It All Together Course 14: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) bundle. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication) expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Nursing Assistant (Nurse Prescribing, Phlebotomy, Medication)
Delivered Online On Demand
£100

Call Centre Training Courses

5.0(10)

By Apex Learning

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Call Centre Training Courses
Delivered Online On Demand
£100

Linguistics Course

3.5(2)

By Elearncollege

Description Linguistics Diploma  The field of linguistics analyses language scientifically. It includes studying all aspects of language, methods of studying them, and models of representing the grammar of languages. The field's significant traditionally studied areas are phonology, phonetics, morphology, semantics, syntax, and pragmatics. Every area deals with a specific aspect of language found in the linguistic systems of humans, like sounds or gestures, morphemes, words, phrases, sentences, meanings of words, and language use. The field of linguistics stands with language philosophy, rhetoric and stylistics, semiotics, translation studies, and lexicography. The Linguistics Diploma course offered by Elearncollege will ensure that you acquire analytical skills of advanced level, in-depth knowledge of linguistics, and let you experience what it is like to be an independent linguistic researcher. The Linguistics Diploma course starts with a module on Language Description. This introductory module will get you used to linguistics basics, which are the building blocks of language studies and linguistic analysis, like grammar, phonology, and morphology. The Linguistics Diploma course will then take you to data, theory and method modules, which will deal with topics like hypothesis testing, data collection, the importance of linguistic theories, research ethics, and reference cited in academic writings. The Linguistics Diploma course offered by Elearncollege covers all important sub-fields like second language acquisition, sociolinguistics, history of English, and discourse analysis. Within linguistics, these different phenomena are analyzed in diverse and innovative ways, taking different perspectives. Theoretical linguistics, which is descriptive mainly, deals with descriptions of models for language systems, the various parts within these systems, and how they combine to make meaning. Psycholinguistics is concerned with how we process language and produce utterances when we use language. Computational linguistics deals with computing and analyzing language phenomena like parsing and processing natural languages. Neurolinguistics analyses the connection between our brain and language by analyzing the signals sent around the brain when there is a linguistic stimulus. What you will learn   1: A brief introduction to linguistics and its history  2: Structural linguistics  3: Phonetics and phonology  4: Morphology and syntax  5: Generative grammar  6: Semantics  7: Pragmatics  8: Variation in language  9: Multilingualism  10: Language change  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Linguistics Course
Delivered Online On Demand9 days
£99