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This complete guide to mental health will educate you about the different aspects of good mental health, and provide an overview of the major kinds of mental disorders, causes, and treatments. You will learn about positive mental health and psychiatry, body and mind, love and work, mental illness, and paths to recovery. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to deal with personal and professional challenges and how do challenges affect your mental state of mind Define mental health and understand the epidemiology of mental disorders Recognise the causes of mental health and scales used for measuring mental health Understand the role of a character, composure, connection, and creativity in your daily lives Understand how challenge contributes to mental health Explore the relevant theories relating to the connection, composure, challenge, character and creativity Understand the relevant approaches when working with others Learn about the issues of stigma and discrimination, and the importance of the promotion of mental well-being Acquire knowledge about the importance of physical health and lifestyle and how exercise plays a key role in common mental health conditions such as stress, depression or anxiety Learn about the major types of mental illness, their symptoms, causes, and treatments Understand stress-buster techniques, skills, and natural ways to treat mental health issues Mental Health Course Overview This Mental Health Training Course is ideal for you if you are an enthusiast interested in learning about mental health in order to improve your own mental health or an employer looking to educate your employees about mental health in order to build a positive workplace culture of support, empathy, and treating others well. Finally, you will gain knowledge about the relevant theories relating to the connection, composure, challenge, character and creativity. Understanding mental health and wellbeing has never been more vital in today's fast-paced environment. As the modern world demands more of our time and attention, we become increasingly detached from our own needs and happiness, resulting in a population plagued by anxiety, despair, and other mental health disorders. The best way to combat mental health stigmas is to educate yourself about mental health, which will boost your creativity and productivity, and improve your pro-social behaviour, positive social relationships, physical health and life expectancy. Upon successful completion of this Mental Health Training Course, you will have a clear understanding of human psychological issues, character, composure, social connection, and the role of creativity in improving mental health conditions.  Who should take this course? This Mental Health Training Course is primarily aimed at: Nurse Mental Health Counsellor Mental Health First Aider Care Home Staff Support Worker Mental Health Promotion Workers Anyone who works in a mental health care setting This course, on the other hand, is not restricted to a specific profession or field of study. It may also benefit a broader group of people who want to learn more about mental health to themselves and others around them cope with mental health issues. It is ideal for people who are currently experiencing mental health issues as well as those who have never had such issues. Entry Requirements There are no academic entry requirements for this Mental Health Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mental Health Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Welcome and Introduction Introductory Video Lesson One : Challenge Lesson 1-1: How Does Challenge Contribute to Good Mental Health? Lesson 1-2: Research and Theory Lesson 1-3: Relevant Approaches When Working with Others Lesson Two : Character Lesson 2-1: What Do We Mean by Character? Lesson 2-2: Research and Theory Lesson 2-3: Relevant Approaches When Working with Others Lesson Three : Composure Lesson 3-1: The Role of Composure Lesson 3-2: Research and Theory Lesson 3-3: Relevant Approaches When Working with Others Lesson Four : Connection Lesson 4-1: How Does Connection Help? Lesson 4-2: Research and Theory Lesson 4-3: Relevant Approaches When Working with Others Lesson Five : Creativity Lesson 5-1: What is The Role of Creativity? Lesson 5-2: Research and Theory Lesson 5-3: Relevant Approaches When Working with Others Lesson six ; Conclusion Concluding video Supplementary Resources Supplementary Resources - Mental Health Assessment Assessment - Mental Health Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. 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Highlights of the Course Course Type: Online Learning Duration: 2 Hours 31 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about time management Understand the core competencies and principles of time management Explore the various areas of change management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Master the skills you need to propel your career forward in time management. Equip yourself with the essential knowledge and skillset that make you a confident manager and take your career to the next level. This comprehensive course is designed to help you reach your professional goals. The skills and knowledge that you will gain through studying this time management training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This time management training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective time management practice and equip you with the essential skills, confidence and competence to assist you in the time management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in time management. This time management training course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for time management professionals who are aspiring to specialise in time management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive time management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this time management training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This time management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This time management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This time management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course 00:03:00 Five Attitudes to Time… and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time 00:04:00 The OATS Principle 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:10:00 Is it Important… or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the “To Do Tyranny” 00:05:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:05:00 How to Remember what's Outstanding 00:02:00 How to Clear a Backlog 00:07:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions To Common Challenges What are Overload and Overwhelm? 00:04:00 How to Deal with a Feeling of Overwhelm 00:06:00 Are you an Elephant or an Octopus? 00:03:00 Multi-tasking, and how to do it well… if you must! 00:07:00 How to Delegate Effectively 00:11:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:06:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:07:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:01:00 Assessment Assessment - Time Management Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Course Overview Admin Assistants, Secretaries and PAs play a key role in the smooth running of a business. They are the glue that holds the structure of each working day together. To excel in these roles, you must have a specific set of transferable skills that are crucial for supporting managers, clients and other members of staff. If you are interested in any of these professions and think admin support is the career path for you, then this course is just what you need to get started.  In this Admin, Secretarial & PA Course, you will familiarise with key office procedures, with step-by-step training on how to put together an office procedure guide. It also explores codes of practice such as telephone and business writing etiquette, meeting management, and business communication techniques. Furthermore, you will build your proficiency in Excel, Word and PowerPoint, learning how to manage data, create professional work presentations and structure your business reports/proposals. Throughout the course, you'll learn tips and techniques that can be applied to a wide range of professions, from organising your time and prioritising your workload, to building your professional image and dealing with difficult people.  Enrol in this comprehensive course today and add this recognised qualification to your resume! What You Will Learn This Admin, Secretarial & PA Course teaches fundamental office procedures, suitable for aspiring Secretaries, PAs, Receptionists, Office Managers and Administrative Assistants. It also provides training on key Microsoft Office programs, building your proficiency in Word, Excel and PowerPoint. An Overview of the Office Procedure Guide Communication Skills & Techniques How to Organise Your Binder & Workspace Tips for Scheduling Your Time Efficiently How to Work Effectively With Your Manager Business Writing & Telephone Etiquette Microsoft Word, Excel & PowerPoint Training The Fundamentals of Meeting Management Must-Have Administrative Soft Skills Self-Empowerment Exercises & Strategies Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

The Level 3 Diploma - Administration course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Level 3 Diploma - Administration course consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 4: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 5: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 6: Business Writing Skills Module 6: Business Writing Skills 00:39:00 Module 7: Time Management Module 7: Time Management 00:39:00 Module 8: Stress Management Module 8: Stress Management 00:18:00 Module 9: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:09:00 Module 12: Business Etiquette Module 12: Business Etiquette 00:20:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Typing Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Typing Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Typing Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Typing Training Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Typing Training? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Typing Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Typing Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Typing Training does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advanced Typing Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Typing Training is a great way for you to gain multiple skills from the comfort of your home.   Module 1 Introduction to Advanced Typing Introduction to Advanced Typing 00:17:00 Module 2 Advanced Typing Techniques Advanced Typing Techniques 00:15:00 Module 3 Speed Building Strategies Speed Building Strategies 00:14:00 Module 4 Error Reduction and Proofreading Error Reduction and Proofreading 00:16:00 Module 5 Specialised Typing Tasks Specialised Typing Tasks 00:16:00 Module 6 Typing Software and Tools Typing Software and Tools 00:15:00 Module 7 Typing Speed and Accuracy Assessment Typing Speed and Accuracy Assessment 00:16:00

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Team Management, Leadership, and Time Management Skills for Admin and Document Control In today's dynamic business world, effective time management and team leadership are essential skills that set outstanding administrators apart. UK companies report that inefficiency costs up to 30% of daily working time, highlighting an urgent need for skilled managers and organised administrators. This Team Management, Leadership, and Time Management Skills Bundle equips you with the tools to enhance productivity, lead teams effectively, and manage key tasks in administrative and document control roles. This bundle delves into essential time management, leadership, and administrative skills, laying a strong foundation for success in any professional setting. You'll cover vital topics such as document control, organisation, and conflict resolution to improve both time management and leadership abilities. With specialised sessions in office administration, remote team management, and productivity enhancement, this program is tailored for individuals eager to elevate their professional skills and make a lasting impact in their organisations. Learning Outcomes for the Time Management Bundle: Master essential time management, team leadership, and document control skills. Build a strong foundation in office management, conflict resolution, and organisational skills. Develop the ability to lead remote teams and manage virtual meetings. Increase productivity with modules on time management, performance optimization, and agile methods. Improve decision-making to support leadership and administrative responsibilities effectively. For those aspiring to excel in roles that demand high-level organisation and time management, this course bundle offers a pathway to success. Gain the skills to handle multiple projects, lead confidently, and add meaningful value to your team and organisation. Courses Are Included In This Team Management, Leadership, and Time Management Skills for Admin and Document Control Bundle: Level 7 Diploma in Leadership & Management Level 4 Time Management Executive Secretary & PA Training Level 5 Office Management and Administration Document Control Level 3 Business Administration Minute Taking Performance Management HR and Payroll Management Level 7 Project Management Special Offers of this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course: This Team Management, Leadership, and Time Management Skills for Admin and Document Control Course includes a FREE PDF Certificate. Lifetime access to this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course Instant access to this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course 24/7 Support Available to this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course [ Note: Free PDF certificate as soon as completing the Team Management, Leadership, and Time Management Skills for Admin and Document Control course] Team Management, Leadership, and Time Management Skills for Admin and Document Control This Team Management, Leadership, and Time Management Skills for Admin and Document Control package comprises more than 10 courses covering vital topics like team management, leadership, conflict resolution, and office administration. This training will help you develop the time management and organisational skills needed to excel in administrative and document control roles. Who is this course for? Team Management, Leadership, and Time Management Skills for Admin and Document Control Aspiring team captains, administrators, and office managers. Professionals aiming to improve their time management, leadership, and document control skills. Individuals interested in positions requiring strong time management and organisational skills. Requirements Team Management, Leadership, and Time Management Skills for Admin and Document Control To enrol in this Team Management, Leadership, and Time Management Skills for Admin and Document Control Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Time Management Course Be energetic and self-motivated to complete our Time Management Course. Basic computer Skill is required to complete our Time Management Course. If you want to enrol in our Time Management Course, you must be at least 15 years old. Career path Team Management, Leadership, and Time Management Skills for Admin and Document Control This time management training provides opportunities for a variety of professional vocations, including: Team Manager salaries range from £30,000 to £50,000 per year Administrative Manager salaries range from £28,000 to £45,000 per year Document Control Specialist salaries range from £25,000 to £42,000 a year

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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A popular 3 day programme aimed at team supervisors and managers. Develop skills in managing yourself, your job and managing others.