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32711 Courses

Getting Started With the Mac Operating System

By Nexus Human

Duration 1 Days 6 CPD hours This one day course provides a comprehensive overview of macOS, complete with insider tips for getting the most out of the operating system. The course shows how to configure system preferences, navigate around the finder, personalize the interface and as well as achieve fluency with all the operational functions of the macOS. Meet The macOS The User InterfaceUser PreferencesThe Menus and Menu Paths The Toolbar Scroll Bars The Sidebar The Go Menu, Utilities Folder The Clipboard Launching Applications The Finder The Launchpad and Mission Control Finder Essentials The Desktop Quick Look Different Viewing Options Spring Loaded Folders Creating an Archive Customizing your Finder The Desktop Customize your Toolbar Organizing your Desktop Labeling your Documents and Folders Creating Folders Smart Folders The Dock Opening Applications from the Dock Dock Preferences and Customizing your Dock Choosing which Applications appear in the Dock Accessing Folder content using Stacks Your Home Folder Moving, Copying and Deleting Files Emptying the Trash Switching Between Applications Showing and Hiding Applications. Closing Documents vs. Quitting Applications Using Continuity - Mac and iOS Interfacing with your Mac and your Apple mobile devices Messages and answering your iPhone Windows Closing and Minimizing Placing documents in the Dock The Keyboard Control, Option (Alt) and Command Keys Keyboard Shortcuts The Dictation Function Gestures and Voice Mouse and Hand Gestures Using Text-to-Speech Searches Finding Files and documents Advanced Spotlight Searches Widgets & Notifications The Dashboard Enabling and Viewing Widgets Enabling and Viewing Notifications Using Spaces Switching between Spaces Running applications in full screen mode Installing or Upgrading Applications Buying from the Mac App Store Downloading from the Internet Sharing Files Sending files using AirDrop Dropbox File Synchronization Enable File Sharing Getting OnLine Understanding the Apple Airport Connecting wirelessly Using Ethernet Creating a Network Connecting through outside Network Servers and VPN Staying Current with Software Update Troubleshooting Application Crashes Force Quit Deleting Preferences The Key Chain Internet Connections Backing Up Time Machine Setting up Time Machine Performing Backups Shortcuts How to better use and access Files and documents Basic shortcuts for speed and efficiency New User Account Creating a New User Switching Between Multiple User Accounts Additional course details: Nexus Humans Getting Started With the Mac Operating System training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Getting Started With the Mac Operating System course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Getting Started With the Mac Operating System
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CertNexus Certified Internet of Things Practitioner (CIoTP)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is designed for IT professionals with baseline skills in computer hardware, software support, and development who want to learn how to design, develop, implement, operate, and manage Internet of Things devices and related systems. It is for those interested in learning more about embedded systems, microcontroller programming, IoT security, and the development life cycle for IoT projects. While students will gain hands-on experience assembling a prototype IoT device and using software development tools, these activities are closely guided, so previous experience in electronics assembly and programming are not required. This course prepares students for taking the CertNexus Certified Internet of Things (IoT) Practitioner (Exam ITP-110). Overview In this course, you will learn how to apply Internet of Things technologies to solve real-world problems. You will: Construct and program an IoT device. Communicate with an IoT device using wired and wireless connections. Process sensor input and control an actuator on an IoT device. Manage security, privacy, and safety risks on IoT projects. Plan an IoT prototyping and development project. In this course, you will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network. You will create an IoT device based on an ESP8266 microcontroller, implementing various common IoT features, such as analog and digital sensors, a web-based interface, MQTT messaging, and data encryption. The instructor led course includes an exam voucher for the Certified Internet of Things Practitioner (CIoTP) exam (exam ITP-110). Planning an IoT Implementation Select a General Architecture for an IoT Project Identify Benefits and Challenges of IoT Constructing and Programming an IoT Device Select and Configure a Processing Unit Select a Microcontroller Power Source Use a Software Development Kit to Program an IoT Device Communicating with an IoT Device Communicate Using Wired Connections Communicate Using Wireless Connections Communicate Using Internet Protocols Processing IoT Data Process IoT Device Input and Output Process Data in the Cloud Provide Machine to Machine Communication Managing Risks on IoT Projects Identify IoT Security and Privacy Risks Manage IoT Security and Privacy Risks Manage IoT Safety Risks Undertaking an IoT Project Identify Real World Applications for IoT Follow the IoT Development Lifecycle Additional course details: Nexus Humans CertNexus Certified Internet of Things Practitioner (CIoTP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified Internet of Things Practitioner (CIoTP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CertNexus Certified Internet of Things Practitioner (CIoTP)
Delivered OnlineFlexible Dates
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Salesforce Build Guided Experiences with OmniStudio (OMS435)

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is designed for platform developers, UI developers, solution architects, and technical architects who are responsible for the setup, configuration, or maintenance of OmniStudio applications or Salesforce Industry Cloud apps. You should have a solid understanding of basic Salesforce concepts and functionality, including Lightning Web Components (LWC), as well as experience working with relational databases and familiarity with JSON. Ideally, you hold the Salesforce Administrator or Salesforce Platform Developer I credential. This class is recommended for anyone looking to earn their Salesforce Certified OmniStudio Developer credential. Overview Create FlexCards and build an OmniStudio Interaction Console to improve customer experience. Create OmniScripts to ensure productive, consistent user engagement. Use Integration Procedures to execute complex operations on the server and incorporate external data sources. Create and modify DataRaptors to get data from Salesforce, transform data, and save data back to Salesforce. Create Calculation Matrices and Calculation Procedures to execute data lookups and calculations. Discover how to develop engaging, digital-first guided experiences using OmniStudio tools. In this class, our OmniStudio experts will show you how to use FlexCards, OmniScripts, and the OmniStudio Interaction Console to configure applications that elevate the user experience. You?ll learn how to retrieve and transform internal and external data using declarative OmniStudio data tools to get a 360-degree view of customer accounts, empowering you to quickly deliver high-quality, consumer-grade experiences that your users expect. Introduction to OmniStudio Explore OmniStudio Tools and Resources OmniStudio LWC Learn the Benefits and Features of OmniStudio LWC and Component Types FlexCards and Omnistudio Interaction Consoles Design and Build Parent and Child FlexCards Assign Data Sources to FlexCards, Including External Data Sources Configure Fields to Display Data and Configure Actions to Launch OmniScripts from FlexCards Configure FlexCard Flyouts to Display Additional Data Configure Conditions to Display Different Flexcard States Build an OmniStudio Interaction Console OmniScripts Design and Build Simple and Complex OmniScripts Configure OmniScript Elements such as Type Ahead Blocks Configure Element Properties such as Branching Conditions Configure Simple Error Checking Add External Data to an OmniScript Connect an Interaction Launcher to a Console Toolbar Integration Procedures and OmniStudio Data Tools Learn How OmniStudio uses Salesforce sObjects and Fields Learn How Data Flows Between OmniScripts and Integration Procedures Build Integration Procedures and DataRaptors for OmniScripts and FlexCards Use a DataRaptor to Transform FlexCard Data JSONs Build Calculation Matrices and Procedures Test and Troubleshoot Components in the OmniStudio Interaction Console Additional course details: Nexus Humans Salesforce Build Guided Experiences with OmniStudio (OMS435) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build Guided Experiences with OmniStudio (OMS435) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Salesforce Build Guided Experiences with OmniStudio (OMS435)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco ASA Essentials (ASAE)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Students who need to know how to implement and manage Cisco ASA 5500-X. Overview Upon successful completion of this course, students should be able to do the following:? Technology and features of the Cisco ASA? Cisco ASA product family? How ASAs protect network devices from attacks? Bootstrap the security appliance? Prepare the security appliance for configuration via the Cisco Adaptive Security Device Manager (ASDM)? Launch and navigate ASDM? Essential security appliance configuration using ASDM and the command-line interface (CLI)? Configure dynamic and static address translations? Configure access policy based on ACLs? Use object groups to simplify ACL complexity and maintenance? Use the Modular Policy Framework to provide unique policies to specific data flows? Handle advanced protocols with application inspection? Troubleshoot with syslog and tcp ping? Configure the ASA to work with Cisco Secure ACS 5.2 for RADIUS-based AAA of VPNs? Implement site-to-site IPsec VPN? Implement remote access IPsec and SSL VPNs using the Cisco AnyConnect 3.0 Secure Mobility Client? Work with the 5.x Legacy Cisco IPsec VPN client and Anyconnect VPN client? Deploy clientless SSL VPN access, including smart tunnels, plug-ins, and web-type ACLs? Configure access control policies to implement your security policy across all classes of VPN? Configure Active/Standby failover for both firewall and VPN high availability Student will gain the essential skills required to configure, maintain, and operate Cisco ASA 5500-X Series Adaptive Security Appliances based on ASA Software v9.x. Cisco ASA Essentials ? Lesson 1: Evaluating Cisco ASA Technologies ? Lesson 2: Identifying Cisco ASA Families Basic Connectivity and Device Management ? Lesson 1: Preparing the Cisco ASA for Network Integration ? Lesson 2: Managing Basic Cisco ASA Network Settings ? Lesson 3: Configuring Cisco ASA Device Management Features Network Integration ? Lesson 1: Configuring Cisco ASA NAT Features ? Lesson 2: Configuring Cisco ASA Basic Access Control Features Cisco ASA Policy Control ? Lesson 1: Cisco ASA Modular Policy Framework ? Lesson 2: Configuring Cisco ASA Connection Policy Cisco ASA VPN Architecture and Common Components ? Lesson 1: Implementing Profiles, Group Policies, and User Policies ? Lesson 2: Implementing PKI Services Cisco ASA Clientless Remote Access SSL VPN Solutions ? Lesson 1: Deploying Basic Clientless VPN Solutions ? Lesson 2: Deploying Advanced Application Access for Clientless SSL VPNs Cisco AnyConnect Remote Access SSL Solutions ? Lesson 1: Deploying a Basic Cisco AnyConnect Full-Tunnel SSL VPN Solution Cisco ASA Remote Access IPsec VPNs ? Lesson 1: Deploying Cisco Remote Access VPN Clients ? Lesson 2: Deploying Basic Cisco Remote Access IPsec VPN Solutions Cisco ASA Site-to-Site IPsec VPN Solutions ? Lesson 1: Deploying Basic Site-to-Site IPsec VPNs ? Lesson 2: Deploying Advanced Site-to-Site IPsec VPNs Cisco ASA High Availability and Virtualization ? Lesson 1: Configuring Cisco ASA Active/Standby High Availability Labs Lab 1: Prepare the ASA for Administration Lab 2: Fundamental ASA Configuration Lab 3: Network Address Translation (NAT) Lab 4: Basic Access Control Lab 5: Basic Protocol Inspection Lab 6: Licensing, ACS, and Public CA Lab 7: Basic Clientless SSL VPN Lab 8: Clientless SSL VPN - Thin Apps Lab 9: Basic AnyConnect Full Tunnel SSL VPN Lab 10: Remote Access IPSec VPN Lab 11: IPSec Site-to-Site VPN Lab 12: Active/Standby Failover

Cisco ASA Essentials (ASAE)
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VMware Aria Operations for Logs: Install, Configure, Manage [V8.12]

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for System administrators System engineers Consultants Overview By the end of the course, you should be able to meet the following objectives: Identify the features and benefits of VMware Aria Operations for Logs Determine which VMware Aria Operations for Logs cluster meets your monitoring requirements Describe the VMware Aria Operations for Logs architecture and use cases Deploy and configure a VMware Aria Operations for Logs cluster Use the Explore Logs page to get a deep understanding of log data Create and manage queries Manage VMware Aria Operations for Logs agents and agent Groups Create custom dashboards Explain how to use the VMware Aria Operations for Logs widgets Extend the capabilities of VMware Aria Operations for Logs by adding content packs and configuring solutions Discuss VMware Aria Operations for Logs (SaaS) This three-day course features hands-on training that focuses on deploying, configuring, and managing VMware Aria Operations? for Logs 8.12. You will learn the UI enhancements, features, architecture, use cases, and benefits of VMware Aria Operations for Logs. This course provides you with the knowledge and skills to use VMware Aria Operations for Logs 8.12 to monitor your environment. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Logs Describe the VMware Aria cloud management platform Describe the VMware Aria? use cases Describe the key capabilities of VMware Aria Operations for Logs Describe the requirements for a log analytics solution Explain the importance of efficient log management Navigate the VMware Aria Operations for Logs UI Describe the various stages of log processing VMware Aria Operations for Logs Architecture and Deployment Identify the minimum requirements for deploying VMware Aria Operations for Logs Explain how to use the VMware Aria Operations for Logs sizing calculator Describe VMware Aria Operations for Logs compatibility with other VMware products Describe the VMware Aria Operations for Logs architecture Explain how to install the VMware Aria Operations for Logs virtual appliance Analyzing Logs Describe the primary functions of the VMware Aria Operations for Logs UI Describe log events Use Explore Logs for understanding and analyzing the log data VMware Using Dashboards Alerts and Reports Create VMware Aria Operations for Logs custom dashboards Describe how to use the VMware Aria Operations for Logs widgets Configure alerts Explain how to view and manage reports Administering VMware Aria Operations for Logs Describe user access control in VMware Aria Operations for Logs Describe user management Configure VMware Aria Operations for Logs settings Managing Data Sources and Content packs Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Install and manage content packs Manage certificates Install and manage agents for VMware Aria Operations for Logs Describe the VMware Aria Operations for Logs Importer VMware Aria Operations for Logs Integrations Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of integrating VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of using the vSAN content pack Explain how to configure the NSX content pack VMware Aria Operations for Logs (SaaS) Explain the VMware Aria Operations for Logs (SaaS) architecture Describe the ingestion options for Aria Operations for Logs (SaaS) Discuss integration with on-premises Aria Operations for Logs

VMware Aria Operations for Logs: Install, Configure, Manage [V8.12]
Delivered OnlineFlexible Dates
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Oracle PeopleSoft Payroll - US Rel 9.2

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Implementer Overview Enrolling in this course will help you better understand and leverage PeopleSoft Payroll for North America (USA) payroll requirements and processes. This knowledge will help you create, adjust and troubleshoot your organization's employee payroll. Learn Off-Cycle Payroll Events In addition to typical on-cycle payroll processing, Payroll for North America provides functionality for a variety of off-cycle payroll events and other payroll requirements. This course will illustrate how to reverse a paycheck, record a manual check, produce online checks and final checks and create a gross up check. In addition, you'll also learn the necessary steps to set up and process mid-period job changes and multiple jobs. Finally, you'll set up and processes benefit deductions and garnishments. This PeopleSoft Payroll - US Rel 9.2 training teaches you how to set up and maintain employee tax data, additional pay, general deductions and direct deposits. Expert Oracle University instructors will show you how to use this solution to calculate payroll, review calculation results, identify and correct errors, confirm payroll and more. Setting Up PeopleSoft HRMS Tables for Payroll Processing Identifying HRMS Tables That Impact Payroll Processing Describing Installation Table Setup for PeopleSoft Enterprise Payroll for North America Describing the Role of SetID, Location, and Department in Payroll Processing Describing Company Table Setup Desc Setting Up Payroll Tables Identifying Payroll Setup Tables Setting Up Source Bank Accounts Creating Special Accumulators Setting Up Earnings Codes Setting Up Earnings Programs Describing Shift Pay Setup Creating a Pay Group Creating a Rate Code Setting Up U.S. Payroll Tax Tables Identifying Tax Table Maintenance Responsibility Describing PeopleSoft-Maintained Tax Tables Setting Up Customer-Maintained Tax Tables Setting Up Employee Data Identifying Sources of Employee Data Setting Up an Employee Instance Entering and Viewing Employee Job Data Identifying Employee Pay Data Updating Employee Tax Data Assigning Additional Pay to Employees Assigning General Deductions to Employees Updating P Creating and Updating Paysheets Describing Paysheets in Payroll for North America Describing Balance ID Creation Creating Pay Calendars Setting Up Pay Run IDs Creating Paysheets Viewing and Updating Paysheets and Paylines Describing the Payroll Unsheet Process Calculating Payroll Describing Payroll Calculation Running Preliminary Payroll Calculation Running Final Payroll Calculation Confirming Payroll and Producing Checks and Reports Confirming a Payroll Viewing Confirmed Payroll Results Online Printing Checks and Advices Describing Check Reprinting Describing Direct Deposit Transmittals and Reports Describing Payroll and Tax Reports Identifying Methods of Reversing Payroll Confirmati Processing Off-Cycle Payrolls Identifying Off-Cycle Payroll Processing Reversing a Paycheck Describing Reversal/Adjustment Processing Recording a Manual Check Producing an Online Check Describing Retroactive Processing Setting Up and Processing Additional Payroll Functionality Setting Up a Holiday Schedule Setting Up Advanced Earnings Options Setting Up Multiple Jobs Processing Setting Up and Processing Mid-period Job Changes Processing Gross Ups Setting Up and Processing Benefit Deductions in Payroll Setting Up Deductions and Earnings for Benefits Calculations Updating a Benefit Program and Enrolling Employees Analyzing Benefits-Related Payroll Reports Setting Up and Processing Garnishments Identifying Garnishment Setup Steps Describing PeopleSoft-Maintained Garnishment Tables Setting Up Company-Level Tables for Garnishment Processing Assigning an Employee Garnishment Deduction Setting Up Employee Garnishment Specification Data Reviewing Emp Describing PeopleSoft Enterprise ePay Identifying HRMS Tables That Impact Payroll Processing Describing Installation Table Setup for PeopleSoft Enterprise Payroll for North America Describing the Role of SetID, Location, and Department in Payroll Processing Describing Company Table Setup Desc

Oracle PeopleSoft Payroll - US Rel 9.2
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Microsoft OneNote (Desktop App)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people in a variety of roles and fields who have a basic understanding of Microsoft 365 and want to incorporate digital note taking and note collaboration by using Microsoft OneNote. Overview In this course, you will develop note-taking skills by creating, modifying, and managing OneNote notebooks that work with other Microsoft 365 applications. You will: Navigate and customize the OneNote environment and create your first notebook. Add and format various types of notes and note elements, including text, links, and drawing objects. Add images, video, audio, Excel spreadsheets, and other types of files to a notebook. Organize, categorize, and search notebook content. Finalize notebook content by checking spelling, printing copies, and password-protecting notebooks. Manage notebooks by exporting content and working with history and backups. Share notebooks using Outlook and collaborate with colleagues using OneDrive. In our fast-paced digital world, the need to capture ideas, meeting notes, and to-do items is ever present. Microsoft's OneNote app provides a way for you to efficiently create and collect your notes in an electronic notebook. This course will help you use OneNote notebooks to store a wide variety of content in an organized structure, access the content from anywhere, and also share it with others. Additionally, learning how OneNote and other applications in the Microsoft 365 suite are integrated will increase your productivity. Lesson 1: Getting Started with OneNote Topic A: Navigate the OneNote Environment Topic B: Create Notebook Pages from Page Templates Topic C: Customize the OneNote User Interface Lesson 2: Adding and Formatting Notebook Content Topic A: Format Notebook Content Topic B: Add Quick Notes and Linked Notes to a Notebook Topic C: Use Drawing Tools in a Notebook Topic D: Use Dictation in a Notebook Lesson 3: Adding Files to Notebooks Topic A: Insert Images, Video, and Audio into a Notebook Topic B: Embed Excel Spreadsheets in a Notebook Topic C: Attach Other File Types to a Notebook Lesson 4: Organizing Notebook Content Topic A: Use Tags to Categorize Notes Topic B: Organize and Search Notebooks Lesson 5: Finalizing Notebooks Topic A: Proof and Print a Notebook Topic B: Configure Password Protection and Notebook Properties Lesson 6: Managing Notebooks Topic A: Export Content from a Notebook Topic B: Manage Notebook History Lesson 7: Sharing OneNote Content Topic A: Send Notebook Pages to Others Topic B: Work with Integrated Outlook Features Topic C: Collaborate on Notebooks Additional course details: Nexus Humans Microsoft OneNote (Desktop App) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft OneNote (Desktop App) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Microsoft OneNote (Desktop App)
Delivered OnlineFlexible Dates
Price on Enquiry

Salesforce Administer and Maintain Service Cloud (ADX261)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This class is designed for experienced Salesforce Administrators who are responsible for setting up, configuring, and managing Service Cloud. Prior to taking this class, you should have a solid understanding of Salesforce functionality and concepts, at least 6 months of experience using Salesforce, and the Salesforce Administrator credential or equivalent knowledge. Overview Set up the case management process automating the support process with queues, assignment/escalation rules, and Process Builder. Configure Salesforce knowledge to help you manage the creation, publication, and maintenance of knowledge articles. Enable entitlements to set up service contracts. Set up the Salesforce Service Console app to help your support reps work more efficiently. Understand the capabilities of the Softphone Utility in the Lightning Console. Configure online chat with customers using Web Chats. Understand and set up communities. Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will walk you through how to configure and maintain Service Cloud for your organization. Learn how to set up service contracts with milestones and entitlements, set up the Service Console application, add the Softphone Utility to your Lightning Console, and set up Web Chats to provide frictionless customer support. Learn how to configure a Customer Community so you can connect customers to knowledge articles and community members to find answers instantly. Case Escalations and Entitlements Create processes to streamline a support team?s workflow and case management. Customize fields, page layouts, and record types for different kinds of support cases. Define picklist values for each new record type. Create case assignment rules, queues, and escalation rules to push cases to the appropriate support team at the appropriate time. Create and manage entitlements to customize the level of support for each customer. Salesforce Knowledge Enable Lightning Knowledge and assign appropriate user licenses. Customize page layouts and record types to support knowledge article management. Customize access to, permissions for, and visibility of knowledge tools and processes. Create and manage articles to ensure quality of information. Manage and close cases more efficiently using knowledge articles. Lightning Service Console Create your own Service Console app. Customize the Lightning Console pages. Add Utilities to your console. Enable and utilize Chat (formerly Live Agent). Optimize the use of Omni-Channel. Salesforce Self-Service Communities Enable communities in your Salesforce org. Create a permission set for effective administration of communities. Customize the look and layout of the community. Add the Reputation component to the community. Additional course details: Nexus Humans Salesforce Administer and Maintain Service Cloud (ADX261) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Maintain Service Cloud (ADX261) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Salesforce Administer and Maintain Service Cloud (ADX261)
Delivered OnlineFlexible Dates
Price on Enquiry

SCM250 SAP Production Planning in SAP APO

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants and Business Process Owners/Team Leads/Power Users. Overview This course is organized in a fashion that mimics the step by step process planners will undergo in executing production planning tasks on a daily basis. We start with setup up alert profiles to manage the day to day exceptions. Participants will walk through a detailed analysis of the net requirements calculation process that is executed during product heuristics. Gain an understanding of how scheduling is performed as new orders are created. This will include analyzing source determination rules as well as scheduling strategies. Participants will analyze the pegging functionality and the master data parameters that can control the outcome of pegging. Additionally, we will perform an analysis of process, service and REM heuristics. Lastly, perform an overview of the detailed scheduling activities involved in developing an execution schedule. In this course, students gain an in-depth understanding of the advanced topics required to implement production planning in SAP SCM APO. Introduction to Production Planning in SAP Advanced Planning and Optimization (SAP APO) Planning Demand in the Supply Chain Using Production Planning and Detailed Scheduling (PP/DS) Production Planning Results Evaluation Evaluating the Planning Run Results with Alerts Evaluating the Planning Results Evaluating the Planning Run with Advanced Tools Planning Procedure Configuring Basic Parameters for Planning Executing the Production Planning Run Planning a Product Using the Planning Procedure Order Creation with Product Heuristics Using Demand Management in PP/DS Planning Make-to-Order Production Using PP/DS Using Firming in PP/DS Configuring Product Heuristics Managing the Reuse of Procurement Proposals Using the Lot-Size Calculation In Production Planning Scheduling in Production Planning Determining the Source of Supply of the Order Scheduling Operations with the Strategy Profile Scheduling a Planned Order for Production Pegging in Production Planning Configuring Dynamic and Fixed Pegging Additional Heuristics in Production Planning Planning Production Using Process Heuristics Planning Production Using Service Heuristics Configuring Bottom-Up Heuristics Planning Production Using Repetitive Manufacturing (REM) Heuristics Outlining the Integration of Supply Network Planning (SNP) in PP/DS Detailed Scheduling Scheduling Operations with the Detailed Scheduling Planning Board Planning Production with Detailed Scheduling Strategies and Heuristics Managing Setup Times with the Setup Matrix Managing Scheduling with the PP/DS Optimizer Using MRP-Based Detailed Scheduling Additional course details: Nexus Humans SCM250 SAP Production Planning in SAP APO training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM250 SAP Production Planning in SAP APO course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SCM250 SAP Production Planning in SAP APO
Delivered OnlineFlexible Dates
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Logging, Monitoring and Observability in Google Cloud

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This class is intended for the following customer job roles: Cloud architects, administrators, and SysOps personnel Cloud developers and DevOps personnel Overview This course teaches participants the following skills: Plan and implement a well-architected logging and monitoring infrastructure Define Service Level Indicators (SLIs) and Service Level Objectives (SLOs) Create effective monitoring dashboards and alerts Monitor, troubleshoot, and improve Google Cloud infrastructure Analyze and export Google Cloud audit logs Find production code defects, identify bottlenecks, and improve performance Optimize monitoring costs This course teaches you techniques for monitoring, troubleshooting, and improving infrastructure and application performance in Google Cloud. Guided by the principles of Site Reliability Engineering (SRE), and using a combination of presentations, demos, hands-on labs, and real-world case studies, attendees gain experience with full-stack monitoring, real-time log management and analysis, debugging code in production, tracing application performance bottlenecks, and profiling CPU and memory usage. Introduction to Google Cloud Monitoring Tools Understand the purpose and capabilities of Google Cloud operations-focused components: Logging, Monitoring, Error Reporting, and Service Monitoring Understand the purpose and capabilities of Google Cloud application performance management focused components: Debugger, Trace, and Profiler Avoiding Customer Pain Construct a monitoring base on the four golden signals: latency, traffic, errors, and saturation Measure customer pain with SLIs Define critical performance measures Create and use SLOs and SLAs Achieve developer and operation harmony with error budgets Alerting Policies Develop alerting strategies Define alerting policies Add notification channels Identify types of alerts and common uses for each Construct and alert on resource groups Manage alerting policies programmatically Monitoring Critical Systems Choose best practice monitoring project architectures Differentiate Cloud IAM roles for monitoring Use the default dashboards appropriately Build custom dashboards to show resource consumption and application load Define uptime checks to track aliveness and latency Configuring Google Cloud Services for Observability Integrate logging and monitoring agents into Compute Engine VMs and images Enable and utilize Kubernetes Monitoring Extend and clarify Kubernetes monitoring with Prometheus Expose custom metrics through code, and with the help of OpenCensus Advanced Logging and Analysis Identify and choose among resource tagging approaches Define log sinks (inclusion filters) and exclusion filters Create metrics based on logs Define custom metrics Link application errors to Logging using Error Reporting Export logs to BigQuery Monitoring Network Security and Audit Logs Collect and analyze VPC Flow logs and Firewall Rules logs Enable and monitor Packet Mirroring Explain the capabilities of Network Intelligence Center Use Admin Activity audit logs to track changes to the configuration or metadata of resources Use Data Access audit logs to track accesses or changes to user-provided resource data Use System Event audit logs to track GCP administrative actions Managing Incidents Define incident management roles and communication channels Mitigate incident impact Troubleshoot root causes Resolve incidents Document incidents in a post-mortem process Investigating Application Performance Issues Debug production code to correct code defects Trace latency through layers of service interaction to eliminate performance bottlenecks Profile and identify resource-intensive functions in an application Optimizing the Costs of Monitoring Analyze resource utilization cust for monitoring related components within Google Cloud Implement best practices for controlling the cost of monitoring within Google Cloud

Logging, Monitoring and Observability in Google Cloud
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