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Facilitation Skills for Business Analysts This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Overview This comprehensive course on Professional Email Marketing Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Professional Email Marketing Diploma comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Email Marketing Diploma. It is available to all students, of all academic backgrounds. Requirements Our Professional Email Marketing Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 26 lectures • 03:18:00 total length •Introduction and the Biggest Mistakes People Make With Email Marketing 00:06:00 •Introduction to Course Tutor 00:15:00 •What is email marketing all about? 00:04:00 •Promotional Email: 00:08:00 •Value Email: 00:10:00 •Email Checklist: 00:12:00 •Autoresponder - Send a broadcast: 00:14:00 •Example Promotional Email: 00:03:00 •Testing the broadcast: 00:02:00 •Send the broadcast: 00:04:00 •How to add a pop up opt in: 00:07:00 •How to add a pop over opt in: 00:13:00 •Autoresponders: 00:06:00 •Free Trial Aweber: 00:02:00 •Create a New List: 00:05:00 •Turn off double opt in: 00:03:00 •Company Branding: 00:05:00 •Create an opt in box: 00:10:00 •Pop up box opt in: 00:02:00 •Blog 24 Follow up email series: 00:13:00 •Blog 25 Email test: 00:17:00 •The Benefits of the Internet: 00:06:00 •What are we trying to achieve: 00:09:00 •6 steps to a video opt in: 00:11:00 •End result: 00:06:00 •Next steps: 00:05:00

Are you considering a career in the booming cybersecurity industry? Becoming a cybersecurity expert can be tricky and filled with many questions. Looking for answers on what skills you need, what kinds of jobs can you apply for, and what kinds of certifications do you need to possess? Then, this course on careers in cybersecurity is just for you.

Level 7 Diploma In Strategic Marketing Pathway To MSc In Strategic Marketing Level 7 Diploma in Strategic Marketing (QCF) – 6 - 8 Months Credits: 120 Credits Level 7 Diploma in Strategic Marketing qualification provides the learners with the skills and understanding in marketing & branding that align with good strategic decision making to maintain organisations’ competitive advantage.  Successful completion of this qualification will develop learners’ strategic marketing management, consumer behaviour and branding skills and their ability to focus on the requirements of implementing an organisation’s strategy. This programme is a Pathway to MSc in Strategic Marketing. Course Details The Level 7 Diploma in Strategic Marketing qualification enables learners to progress into or within employment and/or to work toward a relevant Master’s programme with advanced standing.The Level 7 Diploma in Strategic Marketing qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Contemporary Issues and Principles of Marketing Consumer Behaviour and Market Communications Digital and Social Media Marketing Contemporary Challenges and Strategic Marketing Strategic Brand Management Marketing Research Project Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Strategic Marketing leading to the MSc in Strategic Marketing qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

Training - Grants Fundraising: preparing and prospecting Session aimed at charitable trusts, foundations and grants fundraisers FREE for HIGN members | £25 for non-members THIS SESSION WILL NOT BE RECORDED Capacity capped at 50 sign-ups. We will operate a waiting list if we reach this number, and may ask hospices with more than one sign-up to release places. Grants are the most significant source of income for small charities, but what are the key elements underlying a successful grants income stream? In this session we look at those foundational criteria essential to setting your organisation up for a win and tips how to find the best grants. This session is less appropriate for those with mature grant funding programmes. By the end of this session, we aim for you to: · Gain insight into the overall process of grants funding · Understand what fundraisers need to know before writing applications · See how to cost effectively find funders David describes himself as a “product of small charities”. A service user as a child, volunteer since his teenage years and now is helping to payback through training, mentoring and consultancy projects. He started a ranging career in fundraising in 2006, before maturing into a training and consultancy role with small charities some 12 years later. In early 2022, David joined the FSI and re-built their partnership training programme, carrying it forward in his own style with Triceratops Training after the closure of the previous charity. Most of our associate trainers, like David, were also training or consultancy associates for the FSI, NCVO, Lloyds Bank Foundation or DSC. David currently leads training programmes with Battersea Dogs & Cats Home, several funders, CVS and other sector infrastructure organisations across the UK.

Professional Arduino Data Visualisation using Python Course Overview Are you looking to begin your Arduino data visualisation career or want to develop more advanced skills in Arduino data visualisation? Then this professional Arduino data visualisation using Python course will set you up with a solid foundation to become a confident Python progammer or electronic and electrical engineer and help you to develop your expertise in Arduino data visualisation. This professional Arduino data visualisation using Python course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this professional Arduino data visualisation using Python course will set you up with a solid foundation to become a confident Python progammer or electronic and electrical engineer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a Python progammer or electronic and electrical engineer. The professional Arduino data visualisation using Python course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a Python progammer or electronic and electrical engineer. This comprehensive professional Arduino data visualisation using Python course is the perfect way to kickstart your career in the field of Arduino data visualisation. This professional Arduino data visualisation using Python course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a Python progammer or electronic and electrical engineer or want to learn more skills on Arduino data visualisation but unsure of where to start, then this professional Arduino data visualisation using Python course will set you up with a solid foundation to become a confident Python progammer or electronic and electrical engineer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This professional Arduino data visualisation using Python course is crafted by industry experts, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive professional Arduino data visualisation using Python course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Arduino data visualisation. Entry Requirements There are no academic entry requirements for this professional Arduino data visualisation using Python course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This professional Arduino data visualisation using Python course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Introduction Who We Are Hardware and Software Requirements Download and Install Software Section Download and Install Arduino Pro IDE Download and Install Python Editor Download and Install Required Libraries Python Coding to Control Arduino Pins Python Coding to Control Pin Via Serial Arduino Coding to Control Pin Via Serial Running Python Script to Control the Pin Python Coding to Control Arduino Pins Python GUI with Button to Control Arduino Pins Arduino Real-Time Plotting with Python Arduino Real-Time Plotting with Python Arduino Input/Output Control Via Python Blink Simple Led Example with Python Reading Digital Input and Sending Digital Output with Python Extra Installing Python and PIP Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The Investment Banking Operations Professional course provides a comprehensive introduction to investment banking, covering its structure, valuation methods, leveraged buyout (LBO) process, initial public offerings (IPOs), and mergers and acquisitions (M&A). Additionally, the course emphasizes ethical considerations in the investment banking industry. Learning Outcomes: Gain a foundational understanding of the investment banking industry and its key functions. Identify the various structures and sides of investment banking, including roles and responsibilities. Learn different valuation methods used in investment banking to assess the worth of assets and companies. Understand the process and mechanics of leveraged buyouts (LBOs) in investment banking. Explore the procedures and intricacies involved in conducting initial public offerings (IPOs). Study the concepts and strategies related to mergers and acquisitions (M&A) in investment banking. Recognize the importance of ethics in the investment banking profession and its impact on decision-making. Why buy this Investment Banking Operations Professional? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Investment Banking Operations Professional there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Investment Banking Operations Professional does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Investment Banking Operations Professional was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Investment Banking Operations Professional is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Investment Banking Introduction to Investment Banking 00:16:00 Module 02: Structure and Side of Investment Banking Structure and Side of Investment Banking 00:16:00 Module 03: Valuation Methods in Investment Banking Valuation Methods in Investment Banking 00:29:00 Module 04: Leveraged Buyout (LBO) Leveraged Buyout (LBO) 00:21:00 Module 05: Initial Public Offering (IPO) Initial Public Offering (IPO) 00:28:00 Module 06: Merger and Acquisition Merger and Acquisition 00:15:00 Module 07: Ethics in Investment Banking Ethics in Investment Banking 00:13:00 Assignment Assignment - Investment Banking Operations Professional 00:00:00

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00