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518 Courses

Hospitality Management

4.7(160)

By Janets

Our exceedingly popular Hospitality Management Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The Hospitality Management Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this Hospitality Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the Hospitality Management Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager Course Content Module 1: Introduction to Hospitality Management Introduction to Hospitality & Catering 00:21:00 Module 2: An Overview of Hotel Industry An Overview of the Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Mock Exam Mock Exam - Hospitality Management 00:20:00 Final Exam Final Exam - Hospitality Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Hospitality Management
Delivered Online On Demand4 hours 32 minutes
£25

Process Mapping Training Course Online

By Lead Academy

You will learn about numerous process mapping tools that can be used to highlight areas for business process improvement and create an effective process mapping framework for the organisation. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Gain knowledge about the fundamental of process mapping Learn about lean six sigma and its toolkit Identify the benefits of lean six sigma Learn about the various process mapping tools Know how to integrate your learning into practical scenarios Understand the process of DMAIC and SIPOC Demonstrate various process mapping charts, maps and diagrams Process Mapping Training Course Overview This Process Mapping Training Course is ideal for project managers, business analysts and process mapping specialists, as well as for anyone who wants to gain skills and knowledge about process mapping. This course covers the fundamentals of process mapping and lean six sigma, as well as the benefits of lean six sigma and the toolkit. You will also learn how to integrate your learning into practical scenarios through real-life process mapping cases and demonstrate various process mapping charts, diagrams and maps. Upon successful completion of this Process Mapping Training Course, you will be able to use various process mapping tools and the lean sigma processes to demonstrate the flow of work within an organisation. Who should take this course? This Process Mapping Training Course is primarily aimed at: Project managers Process managers Business analysts Small business owners Process mapping specialists Business improvement professionals However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to gain comprehensive skills and knowledge about process mapping. Entry Requirements There are no academic entry requirements for this Process Mapping Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Process Mapping Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction What is The Purpose of This Course Lean Six Sigma: An Overview What is Lean Six Sigma DMAIC What are The Benefits of LSS & The Toolkit Scenario to Be Used to Explore The Tools Process Mapping Tools Introduction to Process Mapping Swim Lane Swim Lane: Demonstration Value Stream Map Value Stream Map: Demonstration SIPOC SIPOC: Demonstration Time Value Map Time Value Map: Demonstration Value Add Chart Value Add Chart: Demonstration Spaghetti Diagram Spaghetti Diagram: Demonstration Close Out Close Out Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Process Mapping Training Course Online
Delivered Online On Demand
£25

Flowchart Mapping Online Training Course

By Lead Academy

This course is designed to equip you with skills and knowledge about the entire flowchart mapping process. You will learn about the parameters, departments, key steps, and connecting steps including their demonstration. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Identify the purpose of flowchart mapping Recognise the pros and cons of flowcharts Gain knowledge about flowchart icons Understand the entire process of building a flowchart Know how to construct your own flowcharts that are clear and simple to read Learn to make flowcharts for extremely complicated tasks Flowchart Mapping Training Course Overview This Flowchart Course is ideal for team leaders, business analysts and flowchart mapping specialists, as well as for anyone who wants to learn about flowchart mapping. You will gain knowledge about the basics of flowchart mapping including the pros and cons of process mapping and flowchart icons. You will understand how to create flowcharts for even the most complicated business workflows using a variety of tools and strategies. Upon successful completion of this course, you will be able to advance your process flowchart mapping skills and develop into a more competent problem responder, which will help your company save even more time and money. Who should take this course? This Flowchart Course is primarily aimed at: Project managers Business analysts Team leaders Small business owners Flowchart mapping specialists Business improvement professionals However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to gain comprehensive skills and knowledge about flowchart mapping. Entry Requirements There are no academic entry requirements for this Flowchart Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Flowchart Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Fundamentals Of Process Mapping What Is The Purpose of This Course What is a Flowchart Pros vs. Cons of a Flowchart Flowchart Icons Scenario Scenario The Process To Build a Flowchart What Is Process Mapping Step 1: Identify The Process Step 1: Identify The Process Demonstration Step 2: Identify The Parameters Step 2: Identify The Parameters Demonstration Step 3: Identify Start & End Step 3: Identify Start & End Demonstration Step 4: Identify The Departments Step 4: Identify The Departments Demonstration Step 5: Identify The Key Steps Step 5: Identify The Key Steps Demonstration Step 6: Identify The Connecting Steps Step 6: Identify The Connecting Steps Demonstration Step 7: Identify The Flow Step 7: Identify The Flow Demonstration Step 8: Validate The Map Step 8: Validate The Map Demonstration Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Flowchart Mapping Online Training Course
Delivered Online On Demand
£25

Complete Digital Marketing Diploma

4.7(160)

By Janets

Digital marketing is the component of marketing that uses the internet and online-based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Stay relevant in a digital-centric world. From Google Ads to social media, SEO to strategy, the Complete Digital Marketing Diploma covers all the essentials of a well-rounded skill set.  Start your journey to becoming a certified digital marketing professional today.  Before moving on to websites, email marketing and copywriting, blogging, and SEO, you’ll learn to define your business and target demographic, as well as establish a brand identity that will resonate with your clients (search engine optimization). Following that is a comprehensive look at social media, which includes YouTube, Twitter, Instagram, Pinterest, LinkedIn, Periscope, and, of course, Facebook, which is divided into many divisions due to its importance. The training also covers social media live streaming and podcasting, as well as Google Analytics and Google Plus. Upon completion, you will gain a solid understanding of digital media and be able to apply the acquired knowledge in the real world either for your business or for your clients. Learning Outcomes Develop a comprehensive digital marketing strategy tailored to your business goals. Create and establish a strong brand identity across various digital platforms. Design and optimise websites for enhanced user experience and increased conversion rates. Execute effective email marketing campaigns to engage and nurture leads. Craft compelling copy and blogs that resonate with your target audience. Utilise video marketing techniques to captivate and engage online audiences. Harness the power of social media platforms like Facebook, Twitter, Instagram, and LinkedIn for marketing purposes. Implement Google AdWords campaigns to drive targeted traffic and increase sales. Analyse website and campaign performance using Google Analytics data to make data-driven decisions. Utilise emerging digital marketing channels like podcasting, live streaming, and Quora for brand promotion. Why choose this course Affordable, Accessible, informative and well-structured study materials Earn a globally recognised accredited qualification Study in your own time, at your own pace, through any device Benefit from feedback through mock exams and multiple-choice assessments Excellent career advancement/career switch opportunities Get 24/7 help or advice from our email and live chat teams Who is this course for Entrepreneurs looking to establish or expand their online presence and drive business growth. Small business owners aim to improve their digital marketing efforts and reach wider audiences. Marketing professionals seek to enhance their skills and stay updated with the latest trends in digital marketing. Freelancers interested in offering digital marketing services to clients and building a successful career in the field. Students pursuing degrees or certifications in marketing or related fields who want to gain practical digital marketing skills. Entry requirements This course is available to learners of all academic backgrounds, but you must be 16 or above to undertake the qualification. Apart from that, all you need is an internet connection, a good understanding of English and a passion for learning. Certification CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Career path Digital Marketing Manager Social Media Manager SEO Specialist Content Marketing Manager Email Marketing Specialist PPC Specialist Digital Marketing Consultant Brand Manager Course Contents Introduction Define Your Business & Target Audience Brand Identity Websites Email Marketing Copywriting, Blogging & SEO YouTube Video Marketing Facebook Groups (Social Media Marketing) Facebook Pages (Social Media Marketing) Facebook Ads (Social Media Marketing) Facebook Retargeting (Social Media Marketing) Facebook For Local Business (Social Media Marketing) Google Adwords Twitter (Social Media Marketing) Instagram (Social Media Marketing) Pinterest (Social Media Marketing) LinkedIn (Social Media Marketing) Periscope (Social Media Marketing) Social Media Live Streaming Podcasting Quora Google Analytics Google Plus (Social Media Marketing) Conclusion

Complete Digital Marketing Diploma
Delivered Online On Demand26 hours
£9.99

Telephone Skills Training

4.7(160)

By Janets

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Telephone Skills Training
Delivered Online On Demand3 days
£25

Level 3 Digital Marketing Diploma: Content Management, SEO, & Social Media - CPD Certified

5.0(1)

By Skill Up

Flash Discount: 70% OFF| CPD Certified| 30-in-1 Exclusive Bundle| Free PDF & T RANSCRIPT Certificates| Lifetime Access

Level 3 Digital Marketing Diploma: Content Management, SEO, & Social Media - CPD Certified
Delivered Online On Demand6 days
£150

Courier & Delivery Driver Training

5.0(1)

By Course Gate

Enroll in our Courier & Delivery Driver Training course to gain essential skills for a successful career in delivery services. Learn about route planning, vehicle maintenance, traffic laws, and zero contact delivery methods. Enhance your professional capabilities and ensure safe and efficient deliveries.

Courier & Delivery Driver Training
Delivered Online On Demand6 hours 20 minutes
£11.99

Social Media Marketing Strategy

4.7(160)

By Janets

This course reveals the secrets to making your business viral and employing the power of social media to grow your business as well as your career. From a thorough introduction of social media, auditing social media to setting goals and selecting the right platforms, creating the social media policy, you will gain relevant knowledge, skills and competencies needed to excel at social media marketing. This comprehensive course also provides invaluable insights into integrating marketing strategies, developing compelling content, and understanding the most popular platforms that have high potential to get you better results faster and quicker. In just 9 Hours 40 Minutes you will: Develop a great grounding and skillset to enter into the world of social media Discover how Social Media Marketing works and why people use it Learn to connect with people through social media and grow your visibility Successfully build a social media strategy for your business Experience the broad scope of social media Develop a foolproof social media marketing campaign Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Social Media Marketing Strategy is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Social Media Specialists Digital Marketers Sales Managers Public Relations Managers Office Managers Small Business Owners Course Content The Rise of Social Media Marketing and Social Media 00:25:00 The Growth of Social Media 00:10:00 Conducting Market Analysis Conducting Market Analysis 00:16:00 Auditing Social Media Auditing Social Media 00:26:00 Setting Goals and Selecting Platforms Corporate Culture and Social Media 00:12:00 Social Media Goals vs. Business Goals 00:10:00 Types of Social Media Platforms 00:08:00 Creating the Social Media Policy The Social Media Policy 00:40:00 Creative Commons 00:21:00 Integrating Marketing Strategies Brand Marketing 00:27:00 Keyword Selection 00:17:00 Developing Effective Content Content Marketing on Social Media 00:26:00 Content Development 00:23:00 Understanding the Popular Platforms Understanding the Popular Platforms 03:35:00 Launching Successful Campaigns Traditional Website Advertising 00:37:00 Social Media Documentation and Schedules 00:29:00 Project Management Software 00:39:00 Assignment Assignment - Social Media Marketing Strategy 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Social Media Marketing Strategy
Delivered Online On Demand3 weeks
£25

Payroll Manager and HR Management

4.5(3)

By Studyhub UK

The Payroll Manager and HR Management course offers comprehensive training in using Sage 50 Payroll software for beginners and intermediate users. Covering payroll basics, company settings, pension schemes, employee records, statutory payments, and year-end procedures, participants will gain proficiency in payroll processing and HR management using Sage 50 Payroll. Learning Outcomes: Understand payroll fundamentals, company settings, and legislative requirements. Master pension scheme basics, pay elements, and processing employee payments. Learn to handle employee records, generate reports, and navigate year-end procedures. Gain proficiency in handling timesheets, department analysis, and holiday schemes. Manage statutory sick pay, maternity pay, student loans, and workplace pensions. Explore managing company cars, holiday funds, and roll-back procedures. Understand password management, access rights, and linking payroll to accounts. Develop intermediate-level skills in Sage 50 Payroll, including global changes and advanced features. Why buy this Payroll Manager and HR Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Payroll Manager and HR Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring payroll managers and administrators looking to gain Sage 50 Payroll skills. Human resource professionals aiming to enhance their payroll and HR management skills. Small business owners and managers responsible for payroll and employee management. Individuals seeking to enter the field of payroll processing and HR administration. Prerequisites This Payroll Manager and HR Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Payroll Manager: Oversee payroll processing, employee records, and statutory payments. HR Manager: Manage HR operations, employee benefits, and compliance with payroll regulations. Payroll Administrator: Handle day-to-day payroll tasks, including processing payments and reports. Small Business Owner: Efficiently manage payroll and HR functions in a small business setting. HR Coordinator: Assist in HR tasks, employee records, and payroll administration. Course Curriculum Sage 50 Payroll for Beginners Module 1: Payroll Basics Payroll Basics 00:10:00 Module 2: Company Settings Company Settings 00:08:00 Module 3: Legislation Settings Legislation Settings 00:07:00 Module 4: Pension Scheme Basics Pension Scheme Basics 00:06:00 Module 5: Pay Elements Pay Elements 00:14:00 Module 6: The Processing Date The Processing Date 00:07:00 Module 7: Adding Existing Employees Adding Existing Employees 00:08:00 Module 8: Adding New Employees Adding New Employees 00:12:00 Module 9: Payroll Processing Basics Payroll Processing Basics 00:11:00 Module 10: Entering Payments Entering Payments 00:12:00 Module 11: Pre-Update Reports Pre-Update Reports 00:09:00 Module 12: Updating Records Updating Records 00:09:00 Module 13: e-Submissions Basics e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) Process Payroll (November) 00:16:00 Module 15: Employee Records and Reports Employee Records and Reports 00:13:00 Module 16: Editing Employee Records Editing Employee Records 00:07:00 Module 17: Process Payroll (December) Process Payroll (December) 00:12:00 Module 18: Resetting Payments Resetting Payments 00:05:00 Module 19: Quick SSP Quick SSP 00:09:00 Module 20: An Employee Leaves An Employee Leaves 00:13:00 Module 21: Final Payroll Run Final Payroll Run 00:07:00 Module 22: Reports and Historical Data Reports and Historical Data 00:08:00 Module 23: Year-End Procedures Year-End Procedures 00:09:00 Sage 50 Payroll Intermediate Level Module 1: The Outline View and Criteria Module 01: The Outline View and Criteria 00:11:00 Module 2: Global Changes Module 02: Global Changes 00:07:00 Module 3: Timesheets Module 03: Timesheets 00:12:00 Module 4: Departments and Analysis Module 04: Departments and Analysis 00:11:00 Module 5: Holiday Schemes Module 05: Holiday Schemes 00:10:00 Module 6: Recording Holidays Module 06: Recording Holidays 00:12:00 Module 7: Absence Reasons Module 07: Absence Reasons 00:13:00 Module 8: Statutory Sick Pay Module 08: Statutory Sick Pay 00:16:00 Module 9: Statutory Maternity Pay Module 09: Statutory Maternity Pay 00:17:00 Module 10: Student Loans Module 10: Student Loans 00:09:00 Module 11: Company Cars Module 11: Company Cars 00:13:00 Module 12: Workplace Pensions Module 12: Workplace Pensions 00:21:00 Module 13: Holiday Funds Module 13: Holiday Funds 00:13:00 Module 14: Roll Back Module 14: Process Payroll (November) 00:11:00 Module 15: Passwords and Access Rights Module 15: Passwords and Access Rights 00:08:00 Module 16: Options and Links Module 16: Options and Links 00:10:00 Module 17: Linking Payroll to Accounts Module 17: Linking Payroll to Accounts 00:08:00 Mock Exam Mock Exam - Payroll Manager and HR Management 00:20:00 Final Exam Final Exam - Payroll Manager and HR Management 00:20:00

Payroll Manager and HR Management
Delivered Online On Demand7 hours 43 minutes
£10.99

Organisational Process Improvement Training Course

By Lead Academy

Designed for professionals seeking to enhance efficiency and effectiveness within their workplace, this course covers a wide range of methodologies, tools, and strategies to streamline processes, reduce waste, and drive continuous improvement. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of process improvement Identify the types of processes in process improvement Know how to perform gap analysis Recognise the value-add and non-value-add steps Know how to test the new process and provide wider updates Experience a live demonstration of a process improvement Organisational Process Improvement Training Course Overview This Organisational Process Improvement Training Course is ideal for organisational leaders, business professionals and business improvement professionals, as well as for people who want to gain skills and knowledge about organisational process improvement. You'll acquire knowledge on how to implement process improvement projects in your organization and carry out productive projects related to process improvements. This course will assist you in discovering the fundamental concepts underlying the task of process improvement, the different types of processes in process improvement and when and how they should be used. Finally, you will experience a live demonstration of a process improvement that will help you build extensive skills and knowledge. Upon successful completion of this Organisational Process Improvement Training Course, you will gain skills and knowledge about the organisational process, as well as the confidence to lead extensive process improvement initiatives inside the organization. Who should take this course? This Organisational Process Improvement Training Course is primarily aimed at: Managers Team Leaders Business Professionals Project Managers Small Business Owners Organisational leaders Business Improvement Professionals However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to gain comprehensive skills and knowledge about organisational process improvement. Entry Requirements There are no academic entry requirements for this Organisational Process Improvement Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method  This Organisational Process Improvement Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction The Fundamentals Of Process Improvement The Fundamentals Of Process Improvement Types Of Process In Process Improvement Types Of Process In Process Improvement The Process Delivering Process Improvement Process Overview Step 1: Identify The Process Step 2: Map The As-is Process Step 3: Identify The Value-Add and Non Value-Add Steps Step 4: Map The to-Be Process Step 5: Gap Analysis Step 6: Map The Realised Process Step 7: Test The New Process Step 8: Provide Wider Updates Live Demonstration of a Process Improvement Live Demonstration of a Process Improvement Assessment Assessment - Organisational Process Improvement Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Organisational Process Improvement Training Course
Delivered Online On Demand
£25