32104 Courses

Duration 4.375 Days 26.25 CPD hours This course is intended for This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes Overview In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures. You will gain the skills to: · Identify risks within the defense supply chain and the established standards for managing them. · Describe how the CMMC model ensures compliance with federal acquisition regulations. · Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior. · Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information. · Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor. · Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices. · Implement and evaluate practices required to meet CMMC maturity level 1. · Implement and evaluate processes and practices required to meet CMMC maturity level 2. · Implement and evaluate processes and practices required to meet CMMC maturity level 3. · Identify processes and practices required to meet CMMC maturity levels 4 and 5. · Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication. The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program. Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses Against Threats Ensuring Compliance through CMMC Topic A: Identify Limitations of Self-Certification Topic B: Identify Benefits of CMMC Topic C: Describe the CMMC Model Architecture Performing the General Responsibilities of a CMMC CP Topic A: Identify Responsibilities of the CMMC CP Topic B: Demonstrate Appropriate Ethics and Behavior Identifying and Scoping Regulated Information Topic A: Identify Regulated Information Topic B: Establish the Certification and Assessment Scope Boundaries Initiating the Assessment Process Topic A: Evaluate Readiness Topic B: Determine Objective Evidence Assessing Objective Evidence Topic A: Assess the Practices Using the CMMC Assessment Guides Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3 Implementing and Evaluating CMMC Level 1 TTopic A: Maturity Level 1 Domains and Practices Topic B: Determine Scope Boundaries at Maturity Level 1 Topic C: Perform a Maturity Level 1 Gap Analysis Topic D: Perform a Maturity Level 1 Evidence Validation Implementing and Evaluating CMMC Levels 2 and 3 Topic A: Process Maturity Requirements for CMMC Levels 2 and 3 Topic B: Maturity Level 2 Practices Topic C: Maturity Level 3 Practices Identifying CMMC Levels 4 and 5 Topic A: Maturity Level 4 Processes and Practices Topic B: Maturity Level 5 Processes and Practices Working Through a CMMC Assessment Topic A: Define the Assessment Logistics Topic B: Resolve Assessment Related Issues Appendix A: Additional Documentation the CP Should Study

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 3 Days 18 CPD hours This course is intended for Platform operators who are responsible for deploying and managing Tanzu Kubernetes clusters Overview By the end of the course, you should be able to meet the following objectives: Describe how Tanzu Kubernetes Grid fits in the VMware TanzuTM portfolio Describe the Tanzu Kubernetes Grid architecture Deploy and manage Tanzu Kubernetes Grid management clusters Deploy and manage Tanzu Kubernetes Grid workload clusters Deploy, configure, and manage Tanzu Kubernetes Grid packages Perform basic troubleshooting During this three-day course, you focus on installing VMware Tanzu© Kubernetes Grid? on a VMware vSphere© environment and then provisioning and managing Tanzu Kubernetes Grid clusters. The course covers how to install Tanzu Kubernetes Grid packages for image registry, authentication, logging, ingress, multi-pod network interfaces, service discovery, and monitoring. The concepts learned in this course are transferable for users who must install Tanzu Kubernetes Grid on other supported clouds. Course Introduction Introductions and course logistics Course objectives Introducing VMware Tanzu Kubernetes Grid Identify the VMware Tanzu products responsible for Kubernetes life cycle management and describe the main differences between them Explain the core concepts of Tanzu Kubernetes Grid, including bootstrap, Tanzu Kubernetes Grid management and workload clusters, and the role of Cluster API List the components of a Tanzu Kubernetes Grid instance Illustrate how to use the Tanzu CLI Identify the requirements for a bootstrap machine Define the Carvel Tool set Define Cluster API Identify the infrastructure providers List the Cluster API controllers Identify the Cluster API Custom Resource Definitions Management Clusters List the requirements for deploying a management cluster Differentiate between deploying on vSphere 6.7 Update 3 and vSphere 7 Describe the components of NSX Advanced Load Balancer Explain how Tanzu Kubernetes Grid integrates with NSX Advanced Load Balancer Explain how Kubernetes manages authentication Define Pinniped Define Dex Describe the Pinniped authentication workflow List the steps to install a Tanzu Kubernetes Grid management cluster Summarize the events of a management cluster creation Demonstrate how to use commands when working with management clusters Tanzu Kubernetes Clusters List the steps to build a custom image Describe the available customizations Identify the options for deploying Tanzu Kubernetes Grid clusters Explain how Tanzu Kubernetes Grid clusters are created Discuss which VMs make up a Tanzu Kubernetes Grid cluster List the pods that run on a Tanzu Kubernetes cluster Describe the Tanzu Kubernetes Grid core add-ons that are installed on a cluster Configuring and Managing Tanzu Kubernetes Grid Instances Define the Tanzu Kubernetes Grid packages Describe the Harbor Image Registry Define Fluent Bit Identify the logs that Fluent Bit collects Explain basic Fluent Bit configuration Describe the Contour ingress controller Demonstrate how to install Contour on a Tanzu Kubernetes Grid cluster Demonstrate how to install Service Discovery with ExternalDNS. Define Multus CNI Define Prometheus Define Grafana Troubleshooting Discuss the various Tanzu Kubernetes Grid logs Identify the location of Tanzu Kubernetes Grid logs Explain the purpose of crash diagnostics Demonstrate how to use SSH to connect to a Tanzu Kubernetes Grid VM Describe the steps for troubleshooting a failed cluster deployment Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy Cisco ASR 9000 Series routers in their network environment. The primary audience for this course includes: System engineers Technical support personnel Channel partners, resellers Overview After taking this course, you should be able to: List and describe the major features and benefits of a Cisco ASR 9000 Series router List and describe the major features and benefits of the Cisco 64-Bit IOS XR operating system Understand data flow through the Cisco ASR 9000 Series router Configure Cisco ASR 9000, back out of configuration changes, and restore older versions of the configuration Install the Cisco IOS XR 64-Bit Software operating system, package information envelopes, and software maintenance updates Enable multicast routing on a Cisco ASR 9900 Series router Configure Layer 3 VPN services Configure Ethernet link bundles Configure local Ethernet Line (E-Line) Layer 2 VPN (L2VPN) Configure Ethernet over Multiprotocol Label Switching (EoMPLS) E-Line L2VPN Configure EoMPLS with pseudowire backup Configure local Ethernet LAN(E-LAN) L2VPN Describe Virtual Private LAN Service (VPLS) L2VPN Describe VPLS with Border Gateway Protocol (BGP) autodiscovery Configure service-based Connectivity Fault Management (CFM) Configure Layer 2 multicast features Describe basic QoS implementation Describe how to configure and verify network Virtualization (nV) on the ASR 9000 series The Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE) v6.0 course introduces you to the features and functions of the Cisco© Aggregation Services Router (ASR) 9000 Series platforms. Through a combination of lecture and hands-on labs, you will gain an understanding of all major aspects of the platform, including hardware, Layer 2 and Layer 3 services, routing protocols including Segment Routing, Layer 2 and Layer 3 multicast, Quality of Service (QoS) features, and network virtualization. The course investigates Cisco Internetworking Operating System (IOS) XR 64-Bit Linux-based feature parity in the environment, as well as how to install Cisco IOS© XR 64-Bit software packages. Cisco ASR 9000 Series Hardware Examining the Cisco ASR 9000 Series Chassis Examining the Cisco ASR 9000 Series Architecture Examining the Route Switch Processor/ Route Processor (RSP/RP) Functions and Fabric Architecture Examining the Cisco ASR 9000 Series Line Card Examining the Cisco ASR 9000 Power Subsystems Cisco IOS XR 64-Bit Software Architecture and Linux Fundamentals Cisco IOS XR 64-Bit Software Fundamentals Cisco ASR 9000 IOS XR 64-Bit vs. 32-Bit Exploring Linux Fundamentals Cisco IOS XR 64-Bit Software Installation Examining Resource Allocations and Media Mappings Migrating to Cisco IOS XR 64-Bit Software Performing Disaster Recovery Installing Software Packages Cisco IOS XR 64-Bit Software Configuration Basics Configuring Cisco IOS XR 64-Bit Basic Operations Cisco IOS XR 64-Bit Initial Configuration Reviewing the Configuration Cisco IOS XR 64-Bit Software Routing Protocols Exploring Intermediate System to Intermediate System (IS-IS) Exploring OSPF Exploring BGP Exploring Routing Protocol for LLN Multicast Routing Exploring Multicast Routing Exploring Protocol Independent Multicast (PIM) Cisco Multiprotocol Label Switching Examining the MPLS Forwarding Infrastructure Implementing the MPLS Label Distribution Protocol (LDP) Cisco IOS XR 64-Bit Segment Routing Segment Routing Concepts Interior Gateway Protocol Segment Routing (IGP SR) Control Plane Overview Prefix and Adjacency Segment IDs (SIDs) SR IS-IS Multi-Level and OSPF Multi-Area IS-IS SR Configuration and Verification OSPF SR Configuration and Verification Layer 3 VPNs Examining L3VPNs Exploring L3VPN Control and Data Flow Configuring L3VPNs Verifying the L3VPN Operation Cisco ASR 9000 Layer 2 Architecture Examining Carrier Ethernet and Flexible Ethernet Edge Comparing Layer 2 and Layer 3 VPNs Examining the ASR 9000 Layer 2 Infrastructure and Ethernet Flow Points (EFPs) Layers 2 and 3 Coexistence and VLAN Tag Manipulation Exploring the Layer 2 Network Infrastructure Point-to-Point Layer 2 Services Point-to-Point Alternating Current-Alternating Current (AC-AC) and Attachment Circuit Redundancy Point-to-Point AC-Pseudowire (PW) Cross-Connect Examining Pseudowire Redundancy and Resiliency Layer 2 Multicast Examining the Cisco ASR 9000 Series Multicast Implementing Multicast Quality of Service QoS Basics and the Modular QoS CLI (MQC) Mode Layer 2 QoS Example

Duration 3 Days 18 CPD hours This course is intended for Report Authors Overview What is IBM Cognos Analytics ? Reporting Examine dimensionally modelled and dimensional data sources Examine personal data sources and data modules Examine List reports Aggregate measure/fact data Use shared dimensions to create multi-fact queries Add repeated information to reports Create crosstab reports Create complex crosstab reports Format, sort, and aggregate data in a crosstab report Create discontinuous crosstab reports Create Visualization reports Add business logic to reports using IBM Cognos Analytics ? Reporting Focus reports using filters Focus reports using prompts Augment reports using calculations Extend report functionality in IBM Cognos Analytics - Reporting Customize reports with conditional formatting Conditionally format one crosstab measure based on another Drill-through definitions Enhance the report layout Use additional report building techniques This offering provides Business and Professional Authors with an introduction to report building techniques using relational data models. Techniques to enhance, customize, and manage professional reports will be explored. Activities will illustrate and reinforce key concepts during this learning opportunity. What is IBM Cognos Analytics - Reporting? Create a simple list report Create a report from a dimensionally modeled relational data source Examine personal data sources and data modules Upload personal data Upload custom images Use navigation paths Create a report from a personal data source Examine list reports Group data in a list Format columns in a list Include headers and footers in a list Enhance a list report Aggregate measure/fact data Identify differences in aggregation Explore data aggregation Use shared dimensions to create multi-fact queries Create a multi-fact query in a list report Add repeated information to reports Create a mailing list report Create crosstab reports Add measures to a crosstab Data sources for a crosstab Create a simple crosstab report Create complex crosstab reports Add items as peers Create crosstab nodes and crosstab members Create a complex crosstab report Format, sort, and aggregate data in a crosstab Sort, format, and aggregate a crosstab report Create discontinuous crosstab reports Present unrelated items using a discontinuous crosstab Create a visualization report Create and format a visualization report Create a report that uses a Map visualization Show the same data graphically and numerically Focus reports using filters Apply filters to a report Apply a detail filter on fact data in a report Apply a summary filter to a report Focus reports using prompts Create a prompt by adding a parameter Add a value prompt to a report Add a Select & search prompt to a report Create a cascading prompt Augment reports using calculations Add calculations to a report Display prompt selections in the report title Customize reports with conditional formatting Create a multilingual report Highlight exceptional data and conditionally render a column Drill-through definitions Let users navigate to related data in IBM Cognos Analytics Enhance report layout Create a report structured on data items Create a condensed list report Use additional report building techniques Section a report and reuse objects within the same report Reuse layout components in a different report Explore options for reports that contain no data Additional course details: Nexus Humans B6158 IBM Cognos Analytics - Author Reports Fundamentals (v11.0.x) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6158 IBM Cognos Analytics - Author Reports Fundamentals (v11.0.x) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This class is designed for anyone looking to edit professional-quality video with Final Cut Pro X and who prefers hands-on and interactive instruction to best explore its functionality. Overview Start with basic video editing techniques and work all the way through Final Cut Pro's powerful advanced features. Students work with dramatic real-world media to learn the practical techniques used daily in editing projects. Final Cut Pro X is a revolutionary video editing application that makes it possible for beginners and professionals to achieve stunning results. This course teaches students to perform editing functions and becoming familiar with the user interface. Exploring the Final Cut Pro X Interface Following a Workflow Opening Final Cut Pro X Exploring the Interface Using Menus and Shortcuts Viewing and Sorting Events Skimming Clips and Changing Views Viewing and Creating Projects Working in the Project Library Viewing Projects in the Timeline Hiding and Quitting Final Cut Pro Importing Importing Media into an Event Importing Folders as Keyword Collections Analyzing and Correcting Imported Clips Importing from a Camera Importing from the Finder Importing from Other Applications Organizing Clips in an Event Using Metadata to Customize an Event Adding Keywords to Clips Assigning Multiple Keywords to Clips Applying Keywords to a Clip Range Rating, Sorting and Searching Clips Creating Smart Collections Building a Rough Cut Creating a New Project Screening and Marking Clips Appending Clips in the Timeline Viewing and Arranging Clips in the Magnetic Timeline Inserting Clips into the Primary Storyline Changing Edited Clips Connecting Clips to the Primary Storyline Closing your Project Finetuning a Rough CutAdding to the Primary Storyline Duplicating a Project Removing Clip Selections and Adding Gaps Understanding Trimming, Applying the Trim Tool Trimming with Precision Applying Transitions Preparing for Transitions Applying a Video Transition Using the Transitions Browser Modifying Transitions Changing Transition Parameters in the Inspector Adding Transitions to Other Storylines and Compound Clips Exploring Audio Transitions Working with Sound Monitoring and Adjusting Audio in the Timeline Adding Music and Sound Effects, Adjusting Levels in the Audio Inspector Creating Audio Fades Recording a Narration Track Correcting Problem Audio Working with Titles, Generators and Themes Using the Titles Browser Adding a Lower Third Modifying Titles Adding Bumpers and Credits Working with Video Generators Using Themes Retiming and Transforming Clips Understanding Motion Properties Retiming Clips Creating Holds and Variable Speed Segments Applying Preset Speed Effects Transforming an Image Cropping an Image Adding a Ken Burns Effect Creating Keyboard Shortcuts Applying Effects and Enhancing Color Applying Video Effects Modifying Effect Parameters Auditioning and Animating Effects Applying Audio Effects Enhancing Color in Final Cut Pro Exporting and Sharing Your Project Preparing a Project for Exporting and Sharing Detecting Audio Peaks Adjusting Video Levels for Broadcast Exporting Movie File Publishing a Project to Apple Devices Publishing a Project to Video Sharing Sites Exporting an Image from your Project Exporting for Blue-Ray Disc, DVD, or Disk Image Certification Exam Students can take an end user exam to earn Apple Certified Pro, Final Cut Pro X Level One status Additional course details: Nexus Humans Apple - Mac Final Cut Pro X - Level 101 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Apple - Mac Final Cut Pro X - Level 101 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components. Tools for Managing UC Collaboration 12.5 Prime Collaboration Deployment Manager Overview 12.5 Bulk Admin Tool (BAT) Importing and Exporting Settings Importing and Exporting Users Importing and Exporting Phones Phone Migrations Unsupported IP Phone Models CUCM Upgrades Loading COP Files Unified Communication Manager 12.5 Cisco Smart Licensing Cisco Unified Communication Manager Overview Cisco UCM Configuration Redundancy Services Service Parameters Enterprises Parameters User Configuration LDAP Integration Synchronization Authentication Attribute Mapping Filters Endpoint Configuration Creating and Modifying Phone and Configuration Call Routing Implementing Calling Privileges Partitions and CSSs Configuration Implementing Extension Mobility Media Resources Cisco Meeting Server Troubleshooting UCM Features CAR (CDR Accounting and Reporting) Tool Reports Dialed Number Analyzer RTMT Log Collection Use RTMT to View Performance Counters Troubleshooting Common Endpoint Registration Issues Disaster Recovery System Remote Site Redundancy Gateway Gateway Overview Cisco H323 Gateways Cisco MGCP Gateways Cisco IOS SIP Gateways Troubleshooting IOS Gateways Cisco Emergency Responder (CER) 12.5 CER Overview Emergency Notifications CER Redundancy and Clustering Integration with CUCM Cisco Emergency Responder Administration Interfaces Configuring Users and Role-Based System Access Configuring Cisco Emergency Responder Notification by IP Subnet SNMP Overview Adding new switches Notification by Switch Port Cisco Unified Communications Mobile and Remote Access (MRA) MRA Overview Expressway Edge MRA Licensing MRA Components Certificates Integrating Cisco Unified IM and Presence 12.5 IM&P and Jabber Overview Configure Service Discovery DNS Record Requirements Install Cisco Jabber Cisco Jabber in Softphone Mode Set Up Cisco Jabber in Full UC Mode Integrating CUCM and IM&P Configuring CUCM Services for Jabber Troubleshooting Jabber Integrating Cisco Unity Connection 12.5 Cisco Unity Connection Overview Cisco Unity Connection Integration Using SIP Cisco Unity Connection Call Handlers Configuring Search spaces and Partitions Cisco Unity Connection Administration Cisco Unity Connection Integration Troubleshooting Tools RTMT Using Port Monitor to Troubleshoot Voice Mails Cisco Unity Audiotext Application Unified Messaging Cisco Meeting Server (CMS) Introduction to Cisco Meeting Server Configuring CMS Configuring Meetings with CMS Configuring Spaces with CMS Scheduling Meeting with TMS Cisco UCCX Cisco Unified Contact Center Express Overview Cisco Unified Contact Center Express Administration Agents Skills Queues Basic Scripting (Overview) Finesse Reporting CUIC Cisco Paging Server (InformaCast) InformaCast Overview InformaCast Administration IP Phone Paging Analog Paging Multicast Requirements Using InformaCast Troubleshooting Using Troubleshooting Methodology Analyze the Troubleshooting Process Troubleshooting Methodology in Complex Environments Define the Problem Gather Facts Consider Possibilities Create an Action Plan Implement an Action Plan Observe Results Restart the Problem-Solving Process Document Facts Using Troubleshooting and Monitoring Tools Cisco Unified Serviceability Cisco Unified RTMT Performance Monitor and Data Logging Trace File Collection Troubleshooting Common Gateway and Endpoint Registration Issues IP Phone Initialization Common DHCP-Related and TFTP-Related Issues Using Ping to Cisco IP Phones Cisco Unified IP Phone Status Messages Cisco Unified IP Phone Network Configuration Additional course details: Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Lawyers Records Managers Information Officers Compliance Officers Human Resource Officers Anyone who uses, processes and maintains personal data Overview The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There's a lot to know, there's a lot at stake and there's a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe-and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation's data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There?s a lot to know, there?s a lot at stake and there?s a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe?and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation?s data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. Data protection laws Key European data protection laws and regulatory bodies Evolving toward a harmonised legislative framework Personal Data Understanding and differentiating between types of data as defined by the GDPR Personal, anonymous, pseudonymous and special categories Controllers and Processors Roles and relationships of controllers and processors as defined by the GDPR Processing Personal Data Data processing and GDPR processing principles Applying the GDPR Legal grounds for processing personal data Data subject rights Data subject rights Applying rights Controller and processor obligations Information provision obligations Controller obligations for providing information about data processing activities to data subjects Supervisory authorities as set out in the GDPR Cross-border data transfers Options and obligations under the GDPR for transferring data outside the European Economic Area Adequacy decisions Safeguards and derogations Compliance considerations Applying European data protection laws Legal bases and compliance requirements for processing personal data in practice Processing employee data Surveillance Direct marketing Internet technology and communications Security of processing Considerations and duties of controllers and processors for ensuring security of personal data GDPR specifications for providing notification of data breaches Accountability Accountability requirements Data protection management systems Data protection impact assessments Data protection policies Role of the data protection officer Supervision and enforcement Role, powers and procedures of supervisory authorities Composition and tasks of the European Data Protection Board Role of the European Data Protection Supervisor Remedies, liabilities and penalties for noncompliance as set out in the GDPR Additional course details: Nexus Humans Certified Information Privacy Professional (CIPP/E) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Professional (CIPP/E) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: DevOps engineers DevOps architects Operations engineers System administrators Developers Overview In this course, you will learn to: Use DevOps best practices to develop, deliver, and maintain applications and services at high velocity on AWS List the advantages, roles and responsibilities of small autonomous DevOps teams Design and implement an infrastructure on AWS that supports DevOps development projects Leverage AWS Cloud9 to write, run and debug your code Deploy various environments with AWS CloudFormation Host secure, highly scalable, and private Git repositories with AWS CodeCommit Integrate Git repositories into CI/CD pipelines Automate build, test, and packaging code with AWS CodeBuild Securely store and leverage Docker images and integrate them into your CI/CD pipelines Build CI/CD pipelines to deploy applications on Amazon EC2, serverless applications, and container-based applications Implement common deployment strategies such as 'all at once,' 'rolling,' and 'blue/green' Integrate testing and security into CI/CD pipelines Monitor applications and environments using AWS tools and technologies DevOps Engineering on AWS teaches you how to use the combination of DevOps cultural philosophies, practices, and tools to increase your organization?s ability to develop, deliver, and maintain applications and services at high velocity on AWS. This course covers Continuous Integration (CI), Continuous Delivery (CD), infrastructure as code, microservices, monitoring and logging, and communication and collaboration. Hands-on labs give you experience building and deploying AWS CloudFormation templates and CI/CD pipelines that build and deploy applications on Amazon Elastic Compute Cloud (Amazon EC2), serverless applications, and container-based applications. Labs for multi-pipeline workflows and pipelines that deploy to multiple environments are also included. Module 0: Course overview Course objective Suggested prerequisites Course overview breakdown Module 1: Introduction to DevOps What is DevOps? The Amazon journey to DevOps Foundations for DevOps Module 2: Infrastructure automation Introduction to Infrastructure Automation Diving into the AWS CloudFormation template Modifying an AWS CloudFormation template Demonstration: AWS CloudFormation template structure, parameters, stacks, updates, importing resources, and drift detection Module 3: AWS toolkits Configuring the AWS CLI AWS Software Development Kits (AWS SDKs) AWS SAM CLI AWS Cloud Development Kit (AWS CDK) AWS Cloud9 Demonstration: AWS CLI and AWS CDK Hands-on lab: Using AWS CloudFormation to provision and manage a basic infrastructure Module 4: Continuous integration and continuous delivery (CI/CD) with development tools CI/CD Pipeline and Dev Tools Demonstration: CI/CD pipeline displaying some actions from AWS CodeCommit, AWS CodeBuild, AWS CodeDeploy and AWS CodePipeline Hands-on lab: Deploying an application to an EC2 fleet using AWS CodeDeploy AWS CodePipeline Demonstration: AWS integration with Jenkins Hands-on lab: Automating code deployments using AWS CodePipeline Module 5: Introduction to Microservices Introduction to Microservices Module 6: DevOps and containers Deploying applications with Docker Amazon Elastic Container Service and AWS Fargate Amazon Elastic Container Registry and Amazon Elastic Kubernetes service Demonstration: CI/CD pipeline deployment in a containerized application Module 7: DevOps and serverless computing AWS Lambda and AWS Fargate AWS Serverless Application Repository and AWS SAM AWS Step Functions Demonstration: AWS Lambda and characteristics Demonstration: AWS SAM quick start in AWS Cloud9 Hands-on lab: Deploying a serverless application using AWS Serverless Application Model (AWS SAM) and a CI/CD Pipeline Module 8: Deployment strategies Continuous Deployment Deployments with AWS Services Module 9: Automated testing Introduction to testing Tests: Unit, integration, fault tolerance, load, and synthetic Product and service integrations Module 10: Security automation Introduction to DevSecOps Security of the Pipeline Security in the Pipeline Threat Detection Tools Demonstration: AWS Security Hub, Amazon GuardDuty, AWS Config, and Amazon Inspector Module 11: Configuration management Introduction to the configuration management process AWS services and tooling for configuration management Hands-on lab: Performing blue/green deployments with CI/CD pipelines and Amazon Elastic Container Service (Amazon ECS) Module 12: Observability Introduction to observability AWS tools to assist with observability Hands-on lab: Using AWS DevOps tools for CI/CD pipeline automations Module 13: Reference architecture (Optional module) Reference architectures Module 14: Course summary Components of DevOps practice CI/CD pipeline review AWS Certification

Duration 3 Days 18 CPD hours This course is intended for Team leaders, managers, executives, and other business and IT professionals who lead others as well as Individual contributors ready for transformational self-development as a leader. Overview Recognize vulnerability as the emotion we feel during times of uncertainty, risk, and emotional exposure. Explain why courage requires vulnerability. Establish a link between what I learned and behaviors I want to change. Recognize the critical role that self-awareness plays in daring leadership. Give examples to support how armor - not fear -is the greatest obstacle to daring leadership. Identify the four skill sets that make up courage: rumbling with vulnerability, living into our values, BRAVING trust, and learning to rise. Recognize that courage is a collection of four skill sets that are measurable, observable, and teachable. Recognize that vulnerability is the birthplace of many of the behaviors that define daring leadership, including creativity, accountability, and difficult conversations. Give examples of why daring leadership requires showing up for hard conversations and rumbles, including giving and receiving feedback. This workshop is all about your own leadership self-awareness, identifying your call to courage as a leader and the learning, practice and integration of the four courage skills sets so you can show up authentically in life and leadership. Dare to Lead? is the ultimate playbook for developing brave leaders and courageous cultures. The greatest barrier to daring leadership is not fear; the greatest obstacle is armor ? how we self-protect when we feel uncertainty, risk and emotional exposure. Learn the skills to move from armored leadership to daring leadership. Daring leaders are self-aware, know how to have hard conversations, hold themselves and others accountable, build trust, lead with empathy and connection, take smart risks that lead to innovation, reset quickly after disappointments and setbacks, and give and receive feedback. This interactive curriculum is delivered in five, half-day sessions and is based on the research by Bren‚ Brown. This course comes with a PDF workbook and an Amazon gift card to purchase the Dare to Lead? book in the version of your choice. You also have access to a series of leadership and personal development assessments and exclusive training videos led by Dr. Bren‚ Brown. At the end of the event, a digital badge is awarded to those who complete 24 hours of course content. The Heart of Daring Leadership Permission Slips Container Building Armored Leadership versus Daring Leadership Call to Courage Assembling Our Armor Building Grounded Confidence to Replace our Armor Aplying the 5Cs Self-Awareness & Emotional Literacy Developing Emotional Literacy Getting Curious About Emotions Exploring the Iceberg The Myths of Vulnerability Rumbling with Vulnerability The Six Myths of Vulnerability Exploring Your Arena Shame Resilience Shame 101 Defining Shame The Physiology of Shame Shame Shields How Shame Shows Up in Organizations How Shame Shows up at Work Empathy and Self-Compassion Attributes of Empathy What Does Empathy Look Like? Empathy Misses Comparative Suffering Self-Compassion Talk to Yourself the Way You Talk to Someone You Love Empathy & Self-Compassion Commitment Supplemental Exercise: Kristin Neff?s Self-Compassion Scale Supplemental Exercise: Putting Empathy, Curiosity, and Rumble Tools in Action Living Into Our Values Living Into Our Values Values Clarification Taking Values from Professing Words to Practicing Behaviors Grounded Confidence and Rumbling Skills Grounded Confidence and Rumbling Skills Rumble Starters The 5Cs of Strategic Thinking, Decision Making, and Delegation Using the 5Cs Supplemental Exercise ? Gritty Faith & Gritty Facts Supplemental Exercise ? Horizon Conflict Engaged Feedback Giving Engaged Feedback Recognizing Defensiveness in Feedback Conversations BRAVING Trust BRAVING Trust Square Squad Rumbling with Self-Trust Trust with Others Trust on Teams Rumbling with Living BIG Learning to Rise: The Reckoning Learning to Rise: The Rising Strong Process The Rising Strong Process Getting Emotionally Hooked Offloading Hurt: Barriers to Reckoning with Emotion Strategies for Reckoning with Emotion The Rumble and The Revolution Writing My SFD The Delta The Revolution: When the Process Becomes a Daily Practice Supplemental Exercise ? Reset and Resilience Practices Integration Dare to Lead Integration Plan