32705 Courses

Duration 1 Days 6 CPD hours This course is intended for Certification Preparation for Platform App Builder is ideal for administrators, system integrators, and independent software vendors (ISVs) with an interest in sharpening the development, deployment, and administrative skills required to succeed in becoming a Salesforce Certified Platform App Builder Overview Architect and manage the correct data model based on business requirements. Configure application security. Define business logic and process automation declaratively. Design user interfaces. Customize applications for mobile use and Lightning. Deploy applications. Are you ready to take the next step in your career by becoming a Salesforce Certified Platform App Builder? By covering the details around the exam objectives, this course will help hone your knowledge of Salesforce application lifecycle management and the declarative and programmatic solutions available to you through guided scenarios, lecture, and discussion. Salesforce Fundamentals Capabilities of core CRM objects Boundaries of declarative customizations Use cases for programmatic customizations Security Restricting and extending object, record, and field access Determining appropriate sharing solutions Data Modeling and Management Determining an appropriate data model Relationship types and impact on record access, user interface, and reporting Considerations for changing field types Considerations of the schema builder Considerations for importing and exporting data Use cases of external objects Reporting Creating reports Report types Dashboards User Interface Customization options Custom buttons, links, and actions Declarative options for incorporating Lightning Components Mobile Declarative customizations available for the Salesforce1 user interface Business Logic and Process Automation Record types Formula fields Roll-up summary fields Validation rules Approval processes Workflow Visual workflow Process builder Automating business processes Ramifications of field updates and potential for recursion App Deployment Application lifecycle Sandboxes Change sets Unmanaged and managed packages Determining an appropriate deployment plan Wrapping Up Test preparation Practice exam

Duration 2 Days 12 CPD hours This course is intended for This certification is for anyone who interfaces with stakeholders or works as a Product Owner in a Scrum Team. Scrum Product Owner Certified (SPOC?) certification exam is designed to confirm applicants practical and working knowledge of Scrum that equips them to handle the business aspects and stakeholders in a Scrum environment. Successful candidates will be awarded the Scrum Product Owner Certified (SPOC?)certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. Agile & Scrum Overview What is Agile? Why use Agile? The Agile Manifesto Principles of the Agile Manifesto Agile Methods Other Agile Methods Scrum Overview Scrum Summary Scrum Roles Scrum Roles The Product Owner The Scrum Team The Scrum Master Advantages of Cross-functional Teams Planning in Scrum Scrum Flow Requirements in Scrum Prioritizing the Product Backlog Adaptive Project Management Scrum Planning User Stories The Concept of Persona Acceptance Criteria Generic Done Criteria Criteria for a Good User Story Estimation Importance of Value Risk Burndown Graphics Scrum Board Sprint Planning Sprints (from Product Owner?s point of view) Sprint Planning Meeting Planning Game Task Estimation The Sprint Backlog Implementation of Scrum Daily Stand-up Meeting Sprint Review Meeting Sprint Retrospective Meeting Product Backlog Grooming Scrum for Large Projects Scrum for Large Projects The Chief Product Owner Distributed teams in Scrum Transition to Scrum Mapping Traditional Roles to Scrum Maintaining Stakeholder Involvement Note SCRUMstudy has authored the SBOK? Guide as a comprehensive guide to deliver successful projects using Scrum. SCRUMstudy works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver trainings and certifications. New Horizons is a proud Authorized Training Provider of SCRUMstudy.

Duration 2 Days 12 CPD hours This course is intended for Network engineers, technical support personnel, reseller support engineers, and others responsible for implementing and/or maintaining the Juniper Networks products covered in this course. Overview Introduction to carrier Ethernet Describe the function of an Ethernet LAN Describe Ethernet frame filtering Implement VLAN tagging Implement IRB Implement a virtual switch Describe interconnecting routing instances Describe provider bridging Configure and monitor provider bridging Configure and monitor provider backbone bridging Explain the purpose of the Spanning Tree Protocol (STP) Configure and monitor the STP, the RSTP, the MSTP, and the VSTP Explain the purpose of bridge protocol data unit (BPDU), loop, and root protection Describe the basic operation of link fault management (LFM) Describe the basic operation of connectivity fault management (CFM) Configure and monitor Ethernet OAM Describe and configure Ethernet Ring Protection (ERP) The Junos Service Provider Switching course is a two-day course that provides students with intermediate switching knowledge and configuration examples that are most common in a Service provider implementation. Course Outline Course Introduction Carrier Ethernet Ethernet in the WAN Ethernet Standards Organizations MX Series Layer 2 Features Ethernet Switching and Virtual LANs Ethernet LANs Bridging Configuring and Monitoring VLANs Configuring and Monitoring IRB Layer 2 Address Learning and Forwarding Layer 2 Firewall Filtering Virtual Switches Routing Instances Overview Configuring and Monitoring Virtual Switches Interconnecting Routing Instances Provider Bridging Expanding the Bridged Network Provider Bridging Configuring and Monitoring Provider Bridging Provider Backbone Bridging Configuring and Monitoring Provider Backbone Bridging Spanning-Tree Protocols Overview of STP Overview of RSTP Overview of MSTP Overview of VSTP Configuring and Monitoring Spanning-Tree Protocols Understanding BPDU, Loop, and Root Protection Ethernet OAM OAM Overview LFM CFM Configuring and Monitoring OAM Ethernet Ring Protection ERP Overview Configuring and Monitoring ERP LAG Overview Configuring and Monitoring a LAG

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Program/Project Managers, and Users. Overview Participants learn about the fundamental elements of materials management.Participants understand usage of the procurement processes for stock material, consumable materials, and services, the basic functions from purchasing, inventory management, invoice verification, service entry, and materials planning.Topic-specific exercises in the SAP system give participants the opportunity to gain first-hand practical experience of the above processes. This course will give students the fundamental knowledge and a comprehensive overview of the processes in procurement in SAP. After attending this class, students will understand the major business processes and functions in materials management. Procurement Processes Defining Processes and Organizational Levels in Procurement Maintaining Purchase Orders Posting Goods Receipts Entering Invoices Master Data Maintaining Vendor Master Records Maintaining Material Master Records Using Entry Aids for Master Data Maintenance Performing Mass Maintenance Stock Material Procurement Applying Conditions in Purchasing Handling Requests for Quotations and Quotation Processes Creating Purchase Orders with Reference Maintaining Purchasing Info Records Analyzing Material Valuation Posting Goods Receipts for Purchase Orders Entering Invoices with Reference to Purchase Orders Consumable Material Procurement Purchasing Consumable Materials Creating Purchase Requisitions Creating Purchase Orders with Reference to Purchase Requisitions Entering Valuated and Non-Valuated Goods Receipts Creating Blanket Purchase Orders External Services Procurement Maintaining Master Data for External Services Ordering Services Creating Service Entries and Verifying Invoices Automated Procurement Maintaining Data for Material Requirements Planning (MRP) Maintaining Contracts and Source Lists Performing Procurement Processes Automatically Reporting and Analytics Using Standard Reports Performing Standard Analyses in the Logistics Information System Introduction to the SAP Buyer Role Assessing the Buyer Role Self-Service Procurement Examining the Functions of Self-Service Procurement

Duration 1 Days 6 CPD hours This course is intended for In this course, students will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to use their time more effectively. Overview Upon successful completion of this course, students will take ownership of their time management in order to achieve their goals and lead a more productive life. In this course, students will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to use their time more effectively. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Setting SMART Goals The Three P's The SMART Way Prioritizing Your Goals Evaluating and Adapting The Power of Routines What is a Routine? Personal Routines Professional Routines Six Easy Ways to Simplify Your Life Scheduling Yourself The Simple Secret of Successful Time Management Developing a Tracking System Scheduling Appointments Scheduling Tasks Keeping Yourself on Top of Tasks The One-Minute Rule The Five-Minute Rule What To Do When You Feel Like You're Sinking Tackling New Tasks and Projects Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog! Using Project Management Techniques The Triple Constraint Creating the Schedule Using a RACI Chart Creating a Workspace Setting Up the Physical Layout Ergonomics 101 Using Your Computer Efficiently Organizing Files and Folders Organizing Paper Files Organizing Electronic Files Scheduling Archive and Clean-Up Managing E-Mail Using E-mail Time Wisely Taking Action! Making the Most of Your E-mail Program Taking Time Back from Handheld Devices Tackling Procrastination Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Duration 2 Days 12 CPD hours This course is intended for Built for experienced IT Professionalsworking with Citrix Virtual Appsand Desktops who need to plan for,implement, or manage a ProvisioningServices environment. Potential studentsinclude administrators, engineers, andarchitects. Overview #NAME? In this course, students will learn to install and configure a highly available Citrix Provisioning farm according to leading practices. In this course, students will learn about the architecture, communication, and processes that make up Citrix Provisioning to be successful with deploying and managing a farm. Manage and integrate vDisks and target devices with Citrix Virtual Apps and Desktops for easy rollback, upgrades, and performance of Virtual Delivery Agent machines. At the end of this course students will be able to install, configure and manage the CitrixProvisioning 7 solution. Advanced Provisioning Learning Objectives Introduction to Citrix Provisioning (PVS) Getting Started with Citrix Provisioning Citrix Provisioning Architecture Citrix Provisioning Infrastructure Lab VM Power Management Learning Objectives The Citrix Provisioning Server The Farm Database The Store Streaming the vDisk Lab VM Power Management Learning Objectives vDisk Introduction Master Target Device Preparation Streaming Introduction Boot Methods Target Devices Lab VM Power Management Learning Objectives Target Devices Introduction Reads and Writes Machine and User Data Integrating Citrix Provisioning with Citrix Virtual Apps and Desktops Lab VM Power Management Learning Objectives The Complete Architecture Overview The Citrix Virtual Desktops Setup Wizard Manage the Target Devices through Creating Device Collections Using Provisioned Services with Citrix Virtual Apps and Desktops Managing Citrix Provisioning from Citrix Cloud Advanced Architecture Lab VM Power Management Learning Objectives Farm Component Scalability Store Redundancy Farm Database Redundancy Supporting Citrix Provisioning Lab VM Power Management Learning Objectives vDisk Updates Delegate Administration Audit and Support Alternative vDisk Update Methods

Duration 5 Days 30 CPD hours This course is intended for This class is designed for email digital marketers who manage the email channel for their organization. Whether you are new to Marketing Cloud or looking for tips on how to improve your existing customer journeys, this class is a great place to start. No prior knowledge of Marketing Cloud is needed. Overview When you complete this course, you will be able to: Explain compliance concepts to ensure optimal deliverability. Use tools within Marketing Cloud to uphold deliverability standards. Utilize Email Design best practices to ensure the best customer experience. Develop effective, relevant messages using Content Builder. Design and test different delivery methods and options when sending an email message. Design and execute customer journeys using automation tools within Marketing Cloud. Differentiate the use cases for different automation activities in Automation Studio and Journey Builder. Define fundamental data management and structure terminology. Use data segmentation tools to create targeted emails. Apply a simple data model concept to a real-world scenario. Define subscriber statuses, unsubscribe methods, and preferences. Analyze marketing campaigns using common KPIs. Solve a common marketing problem using troubleshooting guidance. Prioritize testing methods and tools to ensure quality control. Explain fundamental account and sending administration. Know where to go for more information, guidance, and support. Describe capabilities across the platform. Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build customer journeys within Marketing Cloud. Our team of Marketing Cloud pros will walk you through best practices related to executing, monitoring, and analyzing your journeys, arming you with the tools and know-how to design personalized journeys and engage with your customers in a whole new way. Course Outline Introduction to Salesforce Marketing Cloud Administration Subscriber and Data Management Email Message Design and Creation Message Testing, Delivery, and Email Marketing Best Practices Marketing Automation Analytics and Troubleshooting Summary

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

Duration 3 Days 18 CPD hours This course is intended for This course is recommended for technical professionals who support, install, deploy or administer Check Point products. Overview Know how to perform periodic administrator tasks. Describe the basic functions of the Gaia operating system. Recognize SmartConsole features, functions, and tools. Understand how SmartConsole is used by administrators to give user access. Learn how Check Point security solutions and products work and how they protect networks. Understand licensing and contract requirements for Check Point security products. Describe the essential elements of a Security Policy. Understand the Check Point policy layer concept. Understand how to enable the Application Control and URL Filtering software. Blades to block access to various applications. Describe how to configure manual and automatic NAT. Identify tools designed to monitor data, determine threats and recognize opportunities for performance improvements. Describe different Check Point Threat Prevention solutions for network attacks. Articulate how the Intrusion Prevention System is configured, maintained and tuned. Understand the Infinity Threat Prevention system. Knowledge about Check Point's IoT Protect. Learn basic concepts and develop skills necessary to administer IT security fundamental tasks. Course Outline Configure the Security Management Server. Use the WebUI to run the First Time Wizard. Install the Smart Console. Install the Alpha Gateway using the network detailed in the course topology. Demonstrate how the Security Management Server and Gateway communicate. Test SIC Status. Create multiple administrators and apply different roles and permissions for simultaneous administration. Validate existing licenses for products installed on the network. Create and configure host, network and group objects. Create a simplified Security Policy. Demonstrate how to use Security Zones in policy. Demonstrate how to share a layer between Security Polices. Configure Network Address Translation for server and network objects. Enable Identity Awareness. Deploy user access roles for more granular control of the security Policy. Generate network Traffic and use traffic visibility tools to monitor the data. Use SmartConsole and SmartView Monitor to view status, alerts, and block suspicious traffic.

Duration 2 Days 12 CPD hours This course is intended for Die Zertifizierung EXIN Information Security Foundation based on ISO/IEC 27001 richtet sich an alle in der Datenverarbeitung tätigen Mitarbeiter. Das Modul eignet sich auch für kleine und mittelständische Unternehmer, die ein bestimmtes Grundwissen im Bereich der Informationssicherheit benötigen. Für Fachkräfte, die neu auf dem Gebiet der Informationssicherheit sind, ist dieses Modul ein guter Anfang. Overview Anwendungsbereich Mit einer Zertifizierung EXIN Information Security Foundation based on ISO/IEC 27001 können Professionals ihr Wissen in folgenden Bereichen nachweisen: Information und Sicherheit: der Begriff, der Wert, die Bedeutung und die Informationssicherheit Bedrohungen und Risiken: die Begriffe Bedrohung und Risiko und wie diese mit der Zuverlässigkeit von Informationen in Beziehung stehen Verfahren und Organisation: Sicherheitsrichtlinie und Sicherheitsorganisation einschließlich der Bestandteile der Sicherheitsorganisation sowie der Umgang mit (Sicherheits)vorfällen Maßnahmen: die Bedeutung von Sicherheitsmaßnahmen wie zum Beispiel physischen, technischen und organisatorischen Maßnahmen Gesetze und Vorschriften: die Bedeutung und Auswirkung von Gesetzen und Vorschriften ie EXIN-Module zum Thema Informationssicherheitsmanagement definieren Informationssicherheit wie folgt: Bei dem Informationssicherheitsmanagement geht es um die Definition, Umsetzung, Aufrechterhaltung, Einhaltung und Bewertung von koh„renten Kontrollen (Maánahmen), die die Verfgbarkeit, Integrit„t, und Vertraulichkeit der (manuellen und automatisierten) Informationsverarbeitung sichern. Das Modul EXIN Information Security Foundation based on ISO/IEC 27001 prft die Grundbegriffe der Informationssicherheit und ihre Beziehungen zueinander. Eine der Zielsetzungen des Moduls ist das Bewusstsein fr den Wert von Informationen zu wecken und ein Verst„ndnis fr die Schwachstellen der Informationsverarbeitung zu vermitteln, um zu verstehen, welche Maánahmen zum Schutz von Informationen notwendig sind. Information und Sicherheit Der Begriff Information Der Wert von Informationen Aspekte der Zuverl„ssigkeit Bedrohungen und Risiken Bedrohungen und Risiken Verfahren und Organisation Sicherheitsrichtlinie und Sicherheitsorganisation Bestandteile Incident Management Maánahmen Bedeutung von Maánahmen Physische Maánahmen Technische Maánahmen Organisatorische Maánahmen Gesetzgbeung und Vorschriften Gesetzgebung und Vorschriften